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How automation is revolutionizing the digital marketing sector

Feb 19, 2021, 13:34 IST
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  • Digital marketing is popularly becoming an important contributor in reaching out to potential customers, no matter where the business is located.
  • To hone their marketing strategies and increase efficiencies, business owners are increasingly leveraging automation and reducing human intervention to manage daily tasks.
  • Yogita Tulsiani, MD & Co-founder, iXceed Solutions writes about a few ways automation is changing the digital marketing landscape.
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Developing innovative online marketing strategies is the key to success in the present era. It unleashes various opportunities for small businesses, even those with low-budget and human resources. Digital marketing is popularly becoming an important contributor in reaching out to potential customers, no matter where the business is located. Unlike conventional marketing, its effective implementation is based on the deep understanding of market outlook and customer behavior integrated with the use of new-age technology tools, and methods.

Considering the capabilities of digital marketing, there is an increased need for adopting tools and methods that can result in the efficacy of marketing campaigns. That’s why, to hone the marketing strategy, the business owners are leveraging automation and reducing human intervention to manage daily tasks. Automation comes as an indispensable platform in restructuring digital marketing activities that further nurture sales leads and business
communication messages with personalized content. Moreover, it reduces the tendency of task repetition and delayed timelines.

Concept of automation in digital marketing


Digital marketing for business is not a cakewalk. It is much more than making social media pages presentable. Businesses involved in rigorous digital marketing activities work to generate higher revenue at a faster rate while keeping the budget low. To achieve a high ROI with positive results, businesses need to align their team and strategies with technology. Marketing automation fulfills these tasks by simply integrating data and
processes that automate marketing tasks.

Owing to the digitization across sectors, the market of automation in marketing is witnessing a tremendous rise. According to recent estimates – the market size of global marketing automation was valued at $3.3 billion in 2019 and is projected to reach $ 6.4 billion by 2024. The growth is backed by the company’s increasingly using cloud-based marketing automation software and leveraging advanced technologies to enhance the customer experience.

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The automation software is designed deliberately to help businesses streamline their workflows and monitor the progress of the tasks. It helps in attaining operational efficiency by allowing businesses to manage multiple channels with automated tasks. Further, it enables the marketing professionals to make effective use of practices that helps in
improving customer experience and driving the company’s revenue.

Integration of automation in marketing strategies


Automation works in two segments to execute marketing campaigns – completing mundane tasks by eliminating repetition through template-based workflows and integration of marketing channels onto a centralized platform. It further has integrations into dedicated platforms for email marketing, social media management, and data analytics.

Improves time efficiency


Automation helps in leveraging automation through tools that help in expediting time-consuming tasks. This is essential for new-age marketers in keeping them focused on other important tasks that require human intervention such as developing innovative strategies and content. It clearly shows the transition of marketing tasks from hours to minutes leaving the staff to do what they are best in. This has improved the lives of marketers dramatically
while keeping them focused and creative at work.

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Ensures effectiveness in spending


When automation replaces human tasks, the spending on human resources is relatively less. The budget of the marketing is less tied up that can further be used for refining the team activities. The businesses that work on automation can put money in reskilling their people and raising the budget for employing better talent. Thus, it guarantees an overall increase in the ROI of the activities.

Generates and nurtures a lead


Leads are crucial for any business whether marketing through offline or online channels. Automating the marketing activities helps in making space to focus on making better strategies for customer acquisition and nurturing leads. Through automation, marketers can get insights related to customer behavior and their purchase journey. This plays an important role in tweaking the marketing strategy based on the insights gathered. Further, the marketers can customize the follow-ups with customers in a more personalized and engaging manner.

Refines marketing strategy


Automation gives ample time to marketers in analyzing customer behavior and their purchase journey. Thus, the marketers can understand the customers’ pain-points and build a customer-centric strategy. Additionally, they are able to create more personalized content to reach out to potential customers, process and nurture the leads.

Execution of marketing campaigns and measuring their success is critical in today’s data-driven world. The automated tools are extremely essential in achieving the marketing objective and achieve positive results for the business.
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