You will be able to return products on Flipkart within 10 days only as it changes return policy

India’s online marketplace Flipkart has changed its return policy and has also increased the commissions of sellers.

Now, in case a customer has to return a product, he or she will have to do it within 10 days instead of 30 days. This revision is for most selling products only.

The 30-day return policy will remain only for clothing, footwear, watches and eyewear, jewellery and fashion accessories, as well as large appliances.

"The impact of this change should come into effect from July," Flipkart told its sellers.

The reduced time period is expected to address concern of sellers and help Flipkart get more sellers on its marketplace.

Meanwhile, the increased commission, which will come in effect from June 20, will also raise the prices of products.

"The revised structure across shipping, commission and returns will enable sellers to have predictability and better manage their online business. The standardisation has been designed to encourage sellers who offer superior customer experience, and is thus a win-win for both our customers as well as our customer oriented sellers," a Flipkart spokesperson told ET.

Also, Flipkart will discontinue its Zero+ Commission Policy, a move in which it had stopped charging commission from certain groups of sellers.

A spokesperson for the All India Vendors' Association (AIOVA) told ET the new Flipkart policy will impact the prices of products sold on the platform.

"Flipkart is changing its policies very frequently. In December 2015 it introduced the Zero Commission Policy which had to be retracted within a two months of being launched. It then started the Zero+ Commission Policy in early 2016. Within less than six months that has also been changed. This makes reconciliation difficult as it is not easy to keep track of so many transactions," a seller on Flipkart, on the condition of anonymity, told ET.