The initiative will see top executives, including CEO
The visits to customers’ homes are planned across India, especially from tier 2, 3 and 4 towns like Amritsar,
Through the visits, Flipkart employees would have the chance to hear first-hand what customers like about Flipkart, and collect feedback on what could be done better -- ideas that could help drive the next phase of growth for Flipkart especially in these emerging markets. The visits will also offer an opportunity for Flipkart to learn more about how customers live, the products they are interested in buying, and the kind of solutions they require.
Talking about the inspiration behind celebrating customers, Kalyan Krishnamurthy, CEO, Flipkart, said, “ All our innovations that drove adoption and affordability, tech advancements, and category expansions -- was done to simplify and bring value to our customer’s life. As we dedicate this month to our customers, we would like to take this opportunity to get to know them better by personally interacting with them.”