According o an IT consultancy
"We expect that the renewals market will see intensified competition, largely between incumbents that are driving self-disruption through innovation and automation to bring more client value even before the contracts terminate and niche providers who focus on business problem solving,"
Goel also added that more than 5,500 deals will be expiring across geographies and verticals in the next two years and their renewals will affect the way industry works for the next three to five years.
However, like any other thing, this also have a bright side. Out of the 10 top deals coming up for renewal in the next two years, Indian IT companies have a stranglehold on only one, giving them a chance to lure away business from rivals.
ISG said the situation was complicated for incumbents in the deals, who would have to chase a smaller contract size and also stood a significant chance of losing out.
"Based on our survey , on deals that are reopened for competitive bidding, we noted that 47 per cent of the time, incumbent providers may lose entire scope of the work, whereas 32 per cent of the time, the incumbent would lose some noticeable scope of the deal," Goel told ET.
However, Goel also said that 65% of all deals were re-opened for more competitive bidding. He said 20-30 per cent of the deal value would be lost to digital technologies such as cloud and automation. Now, even small companies like
"They have realised they have to bid for these larger contracts because when you are at half-a-million dollars in revenue, $1 million and $5-million deals no longer move the needle. And now, clients are open to splitting the contracts if you have a good offering," Goel told ET.
(image: IndiaTimes)