+

Cookies on the Business Insider India website

Business Insider India has updated its Privacy and Cookie policy. We use cookies to ensure that we give you the better experience on our website. If you continue without changing your settings, we\'ll assume that you are happy to receive all cookies on the Business Insider India website. However, you can change your cookie setting at any time by clicking on our Cookie Policy at any time. You can also see our Privacy Policy.

Close
HomeQuizzoneWhatsappShare Flash Reads
 

Why Wal-Mart shouldn't pay workers as much as Costco does

Jul 18, 2015, 21:05 IST

Getty Images/Spencer PlattCostco's workers enjoy better pay and benefits than their counterparts at other companies.

Higher-wage activists have long used Costco's high pay as ammunition against other retailers like Wal-Mart and Target.

Advertisement

The warehouse retailer pays workers an average of $20.89 an hour, compared with Wal-Mart's average hourly wage of $11.83.

People who advocate higher wages say that if Costco can afford to pay workers more, surely Wal-Mart can afford to do the same.

Tim Worstall at Forbes explains why higher pay for Wal-Mart workers might do more harm than good.

"(About) 700,000 people would lose their jobs at Wal-Mart," Worstall writes. "Which is, I think you'll agree, a fairly large result and one that casts a certain amount of doubt on the idea that raising wages has no unemployment effects."

Advertisement

Costco's sales per worker are twice as high as Wal-Mart's. The retailer also has lower overhead costs thanks to its no-frills warehouse model.

Therefore, Costco can afford to pay more than Wal-Mart and still profit.

Wal-Mart employs more than 1.2 million people in the US.

Megan Curdle at Bloomberg View also has a compelling argument for why Wal-Mart doesn't - and possibly shouldn't - offer Costco's high wages.

She argues that if everyone adopted higher wages, the benefits of paying more would disappear.

Advertisement

REUTERS/Lucy Nicholson Wage activists have long argued that Wal-Mart should follow Costco's lead.

Costco's pay is what economists call an "efficiency wage."

"Paying workers more than the going market rate for their skill level can bring a lot of benefits to your company," Curdle writes. "You get lower turnover and, arguably, better on-the-job performance."

The low turnover stems from happier workers, more high-quality applicants to choose from, and workers' fear that they can't make the same money anywhere else.

If everyone in the industry raised wages, Costco's quality of customer service would probably decline. And it's unlikely that Wal-Mart's would improve.

Advertisement

"If all the employers of minimum-wage labor followed Costco's lead and paid higher wages and benefits, Costco would be less profitable, because the quality of its labor force would revert to the mean," she writes.

You are subscribed to notifications!
Looks like you've blocked notifications!
Next Article