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Wendy's Is Winning By Copying Chipotle's Strategy

May 9, 2014, 02:40 IST

Burger BusinessA newly-remodeled Wendy's restaurant.

Wendy's winning customers by taking a hint from Chipotle's playbook.

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The fast-food chain saw sales increase by 0.7% this year, compared with a 0.1% increase for Burger King and a 1.7% decline for McDonald's, writes Venessa Wong at Bloomberg Businessweek.

Wendy's managed a healthy increase by copying tenants of Chipotle's strategy, Wong writes.

First, Wendy's is offering more premium items with high-quality ingredients. This is similar to Chipotle, which stresses its antibiotic-free meat and local ingredients.

Examples of upscale offerings on the menu at Wendy's include the Asian Cashew Chicken Salad, Ciabatta Bacon Cheeseburger, and Premium Cod Fillet Sandwich.

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Wendy's is also remodeling restaurants to give a more inviting vibe.

New restaurants include minimalistic tables that look similar to Chipotle's. The remodel also includes a modern fireplace.

McDonald's also might by copying Chipotle's strategy.

The fast-food chain is testing a system that lets patrons customize their burgers.

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