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We went to J. Crew and saw why sales are plummeting

Mallory SchlossbergJun 1, 2016, 23:01 IST

Mallory Schlossberg/Business Insider

Once a great retail success story, J. Crew has been struggling in recent years.

J. Crew's sales slid 8% in the most recent quarter, with the company blaming a "challenging retail environment."

It's true - it's rough out there for most retailers -but a walk around the store shows why the company may be having a hard time getting consumers to pay a premium for its clothing.