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We visited a Hollister flagship store that's closing soon and saw why the brand needed a new strategy

Shoshy Ciment   

We visited a Hollister flagship store that's closing soon and saw why the brand needed a new strategy

Hollister sign entrance

Shoshy Ciment/Business Insider

Customers are greeted with a painted exposed-brick wall at the entrance of the Hollister flagship store in Soho, New York.

For Abercrombie & Fitch, flagship stores just aren't cutting it.

The brand - which also owns Hollister and Abercrombie Kids - announced in March it would be closing 40 stores in the 2019 fiscal year. Among the closings are flagship stores for the Abercrombie and Hollister brands in New York, Milan, and Fukuoka, Japan.

These closures represent a shift toward smaller stores with smaller square footage. Since 2014, the brand has made significant progress to attract customers to its locations by shedding the darkened stores and cologne-soaked displays.

Read more: We went shopping at Hollister and saw how it could be Abercrombie's secret weapon

We visited the soon-to-close Hollister flagship store in Soho, New York. For a brand that seems to be positioned for a comeback, this flagship in New York City left much to be desired.

Judging by the vast amount of unused or wasted space, the move toward smaller stores should help consolidate merchandise and develop a more intimate relationship with customers.

Our verdict? It's time for a change. Here's what we saw:

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