scorecard
  1. Home
  2. Retail
  3. We tried to pay $1 in cash for a soda at Amazon's cashier-less convenience store of the future, and it took way longer than expected

We tried to pay $1 in cash for a soda at Amazon's cashier-less convenience store of the future, and it took way longer than expected

Katie Canales   

We tried to pay $1 in cash for a soda at Amazon's cashier-less convenience store of the future, and it took way longer than expected
Retail1 min read

amazon go cashless store san francisco 3

  • San Francisco's "cashless" stores are cashless no more.
  • The city recently placed a ban on cashless businesses after it decided that only accepting electronic payment methods and not cash discriminates against customers, including lower-income residents, who do not have bank accounts or credit cards.
  • Now cashless stores, like Amazon's high-tech Go stores, are required to accept payment in the form of cash in San Francisco.
  • Shopping at an Amazon Go promises a cash-free, in-and-out experience with minimal human interaction by entering and paying through an app on a smartphone.
  • You can still use the app to shop at an Amazon Go in San Francisco, but now the company has rolled out a way for customers to pay in cash, even though the stores aren't outfitted with checkout counters or dedicated cashiers.
  • We visited an Amazon Go in San Francisco to see how smoothly the process would go and ended up spending 10 minutes trying to pay for a $1 can of Sprite with cash.
  • An Amazon spokesperson told Business Insider in an email that "we're new at accepting cash, and since our stores weren't designed around this payment method, we're learning and testing as we go."
  • Visit Business Insider's homepage for more stories.

Exclusive FREE Slide Deck: 40 Big Tech Predictions for 2019 by Business Insider Intelligence

READ MORE ARTICLES ON


Advertisement

Advertisement