Uber will not settle for less; opening up new centre in Bengaluru to expand operations in India

Uber is now looking forward to expand its business further more in india and in a bid to do so the San Francisco-based taxi hailing firm is looking at opening another centre in India to support its operations which is most likely to come up in Bengaluru.

This will also support Uber's operations in South Asia since the company is developing India as a regional hub of sorts for the region. The new centre could be used for providing both rider and driver support, apart from developing custom solutions for India and the adjoining markets, according to officials privy to the development.

Other than that, Uber is also expanding its centre in Hyderabad, which was so far only providing support services, and is currently on the lookout for engineering talent. The new centre will be Uber's third in India, which is also its third-largest market. While Hyderabad provides all kind of support to riders as well as drivers, the existing Bengaluru centre will be the company's engineering hub.

"While we can't comment on specific expansion plans, we can confirm that we will continue to invest here as we see tremendous potential for the future of ride-sharing,” a spokesperson for the company told ET.

Uber has already committed $1billion in India and the firm's cofounder Travis Kalanick, during his visit to the country last January, had said that the company would double its pledged investment if it sees more than five times the return. After Uber sold off its China operations to Didi Chuxing earlier this year, it has further accelerated its efforts in India.

In the past one year, the company has rolled out several features that are specific to India such as cash payments, dial an Uber and call centre support for drivers.

"We are also building a product and engineering team in Bengaluru, which will, over the next six months or so, swell to 100 people. We have opened up a big support facility in Hyderabad, with around 350-400 people. The team in the country has grown significantly from 100 people 12-months-ago to 800 people now," Jain had said.

After launching in Sri Lanka late last year, Uber started operations in Dhaka, Bangladesh, in mid-November. Both rider and driver support for these locations are handled by Hyderabad centre.