Transportation
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Drivers have been expected to meet minimum ratings to keep working on the platform. Now, riders will be expected to do the same.
- Uber will soon bar passengers with low ratings, the company said this week.
- Some people compared the new plan to "Black Mirror" and China's social-credit system.
- Want to increase your rating? Here's how, according to more than two dozen drivers.
- Visit Business Insider's homepage for more stories.
Uber said this week that riders with low ratings could be barred from the app if they don't get their act together.
For years, drivers have been expected to meet minimum ratings in order to keep working on the platform. Now, riders will be expected to do the same.
"Respect is a two-way street, and so is accountability," Kate Parker, Uber's head of safety brand and initiatives, said in a blog post. "While we expect only a small number of riders to ultimately be impacted by ratings-based deactivations, it's the right thing to do."
Business Insider asked drivers what they thought of the new penalties for passengers, and their responses were resoundingly positive. Here's what they had to say (last names have been excluded for privacy purposes):
