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Uber CEO Dara Khosrowshahi on basic Uber etiquette: Ask before using your phone, and don't slam the door

May 10, 2019, 19:17 IST

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Carlo Allegri/Reuters

  • Uber CEO Dara Khosrowshahi was interviewed in the back of an Uber this week ahead of the company's impending IPO.
  • Khosrowshahi spoke to a variety of different subjects, from self-driving taxis to the potential of food delivery through Uber Eats.
  • When asked about passenger etiquette, he shared two easy, straightforward tips for all Uber riders: Be respectful and don't slam the door.
  • Visit Business Insider's homepage for more stories.

The CEO of Uber has two simple, straightforward tips for all Uber passengers: Be respectful, and don't slam the door.

"If you're gonna get on the phone, ask your driver 'Is it okay if I talk on the phone?'," Uber CEO Dara Khosrowshahi said in an interview with CNBC this week.

Notably, the interview took place in the back of an Uber just ahead of the company's IPO. 

"They will inevitably say yes, because that's the right thing to do," he said, "But to show the driver respect in that this is an environment they're in often for 6, 7, 8 hours a day, I think that's important."

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Passengers making phone calls without warning is one of the many things drivers of ride-hailing services like Uber and Lyft tell Business Insider they wish passengers would stop doing.

"I turn the radio off so they can hear better and then I'm just awkwardly eavesdropping," one Uber and Lyft driver said.

The second and final manners suggestion from Khosrowshahi is even more straightforward, and you'd think would go without saying: "Don't slam the door," he said. 

Check out the full interview right here:

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