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A heartwarming note a flight attendant wrote to a deaf passenger is going viral
- A note written by a flight attendant for Endeavor Air, a subsidiary of Delta Air Lines, to a deaf passenger has attracted attention online after the passenger's mother tweeted a photo of it, the ABC News affiliate WJLA-TV reported.
- The passenger, Ashley Ober, was reportedly flying alone for the first time and was nervous about missing important information that would help her navigate to her connecting f…
Mark Matousek
Mark Matousek
Ben Gilbert
Latest Stories
Four Indian airline carriers are amongst the top 15 world’s cheapest airlines worldwide
According to the report, a whopping 24 of this year’s top 30 cheapest international airlines …
Air India may have to pay $8.8 million to passengers because it followed rules
The flight carrying 323 passengers was due to land in Chicago but because of bad weather, it was…
Investigators believe they have finally cracked Malaysia Airlines MH370 mystery
One of the most shocking conclusions was that the pilot, Capt. Zaharie Ahmad Shah, had carefully…
India’s largest passenger airline is about to add 24 international destinations to its arsenal
IndiGo Airlines, India’s largest passenger airline with a market share of 39.5% as of March 2018,…
Airline passengers wait on the tarmac because pilots “went out of flight duty time”
IndiGo’s flight 6E 2977 headed to Bengaluru was supposed to depart at 10:40 pm on Sunday night b…
India’s largest airline by passengers is giving its staff mosquito swatters after repeated complaints
The airline, however, denied this and said Rai had used threatening language. Aviation minist…
India’s flagship airline may be shutting down if divestment bid fails
@capa_india tweeted, On March 28, the Indian government had issued a Preliminary Information …
Oil prices have been screaming higher - and that's actually good news for the airlines this time around
"There has been a level of debate amongst investors around the implications of higher oil on Airlin…
Graham Rapier
A Southwest plane makes emergency landing after window breaks during flight
"The Crew of Southwest Flight 957, with scheduled service from Chicago-Midway to Newark, made the d…
Mark Matousek
An American Airlines passenger said police were called on her 'for flying while fat & black'
"I then asked, 'Would you like to know what happened?' Aggressive again he said 'NO! I'm investigat…
Mark Matousek
A man tried to sneak a knife through airport security by hiding it in a shampoo bottle
On Thursday, the Transportation Security Administration inspected a bag belonging to Gonzalo Gonzal…
Mark Matousek
The pilot who landed the fatal Southwest flight performed an incredible feat - but those who know her weren't surprised
Shults was commissioned in 1985 and became an instructor pilot in Texas. While she was not allowed …
Mark Matousek
Southwest reportedly gives passengers who were on fatal flight $5,000 check and a $1,000 travel voucher
"While the National Transportation Safety Board (NTSB) continues its investigation as to the circum…
Mark Matousek
Investigators find missing parts of Southwest engine that exploded
National Transportation Safety Board chairman Robert Sumwalt said the death was the first on a US p…
Mark Matousek
American Coast Guardsman faces daunting $31,000 fee to fly her dog home from Japan after United changes its policy
That's because McKay is stationed in western Tokyo, where United Airlines was her only affordable o…
Mark Matousek
Air travel has become worse than ever - and the iPhone is to blame
Schlichter thinks that the frequency with which disruptive behavior is documented and shared might …
Mark Matousek
A United passenger is suing the airline after he allegedly fractured his spine on a plane
According to the lawsuit, Woienski, who was 65 at the time of the alleged incident, was traveling f…
Mark Matousek
Delta put an 8-week-old puppy on multiple wrong flights while its owner was ignored by customer service
"Was then given the number of the boarding facility - a disconnected line," Schlaich reportedly wro…
Mark Matousek
An emotional support dog bit a six-year-old girl on a Southwest Airlines flight - and some people are blaming the child
Since airlines can leave the question of what qualifies as an emotional support animal to medical p…
Mark Matousek
Southwest was forced to cancel hundreds of flights because of a shortage of de-icing fluid - and customers are furious
While Southwest accounted for the majority of cancellations at Midway on Sunday, the airport said o…
Mark Matousek
A Spirit passenger claims that the airline suggested she flush her emotional-support hamster down the toilet
The controversy follows a recent incident where a woman unsuccessfully tried to bring a peacock on …
Mark Matousek
Here's how airlines decide if a pet qualifies as an emotional support animal
After Delta Air Lines announced new regulations that require passengers to provide documentation ve…
Mark Matousek
Boeing pops after beating earnings and raising guidance
"Our teams delivered a record year of financial and operational performance as they focused on disc…
Graham Rapier
American Airlines has found a replacement for the uniforms that thousands of workers said made them sick
The Association of Professional Flight Attendants (APFA), a union that represents flight attendants…
Mark Matousek
A JFK airport employee filmed a ceiling collapsing on his co-worker's desk after a pipe burst
Hallmark Aviation Services employee Jonathan Chiu caught some of the flooding in a video that shows…