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Sam's Club CEO says automating stores isn't a move to eliminate jobs
"We will not have fewer associates in clubs," Sam's Club CEO Chris Nicholas told Business Insider.
Dominick Reuter
Sam's Club CEO wants you to feel like you're shopping in the future
Sam's Club CEO Chris Nicholas told BI that a new store in Texas without cash registers or receipt c…
Dominick Reuter
Sam's Club just opened its first new location in 7 years. It doesn't have any checkout lanes.
Sam's Club CEO Chris Nicholas said the new high-tech location is a model for the 30 new stores plan…
Dominick Reuter
Costco's app is finally starting to show what's in stock at your warehouse
Costco has been quietly rolling out a long-desired product availability feature on its app and webs…
Dominick Reuter
Costco's members are getting younger as millennial and Gen Z shoppers flock to wholesale clubs
Costco is the latest warehouse club to tout its growing popularity with younger shoppers who are lo…
Dominick Reuter
Sam's Club is boosting its starting wage to $16 and speeding up raises for nearly 100,000 workers
The average hourly wage at Walmart-owned Sam's Club has increased by nearly 30% in the past five ye…
Dominick Reuter
Why fast-food chains and big brands love loyalty programs
Retailers and fast-food giants like McDonald's, Starbucks, and Costco leverage loyalty programs to …
Nora Redmond
The latest sign Costco is having a 'Netflix moment'
Morgan Stanley analysts say they've seen "surprising conversion rates" of previously non-member Cos…
Dominick Reuter
A Costco trucker in Atlanta shares the best part about driving for the wholesale club
Costco distribution depots typically support warehouses within a 150 mile radius, which lets trucke…
Dominick Reuter
Gen Z's latest hot club is Costco
Sharing packs of food from Costco and Sam's Club is one way that Gen Z shoppers are saving money as…
Alex Bitter
Walmart's in-house meteorologist has been extremely busy
Corporate meteorologists like Walmart's Tom Bedard help companies coordinate preparation and respon…
Dominick Reuter
Sam's Club is winning over Gen Z shoppers with convenience, and that could spell trouble for Costco
Gen Z "believes it's cool to save money, and we agree with them," Sam's Club CEO Chris Nicholas sai…
Dominick Reuter
Costco says its new member ID scanners at entrances are good for business — and shoppers too
Costco has installed ID scanners at a little over half of its US warehouses, and CEO Ron Vachris sa…
Dominick Reuter
A Sam's Club worker used to worry a robot might take his job instead, AI replaced his most tiresome task
"I don't think I'm losing my job specifically in the near future," a Sam's Club worker said after s…
Dominick Reuter
Sam's Club says getting rid of physical receipt checks at the door has been a big success
Sam's Club says its new AI-powered exit tech is in more than 120 locations and speeding up checkout…
Dominick Reuter
'Strong' Walmart results come as a relief for the retail sector
Walmart posted better-than-expected sales for its second quarter and raised its profit outlook, sen…
Grace Dean
Costco is leaning into its Netflix-style membership crackdown
Costco says it is bringing ID scanning devices to its warehouses "over the coming months" after ear…
Dominick Reuter
A Costco gold collector has bought more than $100,000 of coins this year — mostly for flipping
Short-term trading can be highly risky, but one Costco member says he spends about 30 minutes a wee…
Dominick Reuter
Some people may love to abuse Costco's generous returns policy, but it's a genius business decision
The internet is awash with examples of customers abusing Costco's generous returns policy and bring…
Alexandra Bacon
Sam's Club CEO wants to use AI-powered cart scanners to ring you up automatically
The current process requires Sam's Club members to scan items and pay on their phones before exitin…