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2 mins read

How AI is changing business at telecom giants, according to Nvidia and Verizon execs

Telecom giants are one class of enterprises betting big on AI, with a handful turning data centers …

Sarah Jackson   


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3 mins read

Verizon sees early success using generative AI to answer questions from business customers

Verizon's generative AI reduces the workload for its agents by summarizing calls, giving prompts, a…

Erica Sweeney   


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5 mins read

The CEO of Verizon's mobile unit has a bold ambition for salespeople and call centers in 2024

Sowmyanarayan Sampath, the CEO of Verizon's consumer group, said he'll apply AI processes internall…

Josée Rose   


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AT&T and Verizon Communications reject request from Pete Buttigieg and the Federal Aviation Administration to delay 5G launch in the US

"The question of whether 5G operations can safely coexist with aviation has long been settled," the…

Bethany Biron   


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Garuda Aerospace to deploy drones in Uttar Pradesh to help control locust

"This is the first time drones are being used in locust control measures in India. It is a n…

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7 mins read

AT&T has bankrolled politicians behind anti-abortion 'trigger laws' in 13 states. Other telecom and media giants aren't far behind.

Tech, media, and telecom firms have touted commitments to women's rights and equality. But their po…

Tanya Dua,Angela Wang   


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7 mins read

AT&T has bankrolled politicians behind anti-abortion 'trigger laws' in 13 states. Other telecom and media giants aren't far behind.

Tech, media, and telecom firms have touted commitments to women's rights and equality. But their po…

Tanya Dua,Angela Wang   


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2 mins read

Verizon says it's working to resolve the outbreak of spam texts that appear to come from customers' own numbers

It's awkward when your own number seems to spam text you. Verizon has announced that it's working o…

Gabrielle Bienasz   


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3 mins read

A small wireless carrier owned by Verizon reported a data breach. Customers say they're livid at how it was handled.

Some customers reported being locked out of Visible as fraudulent charges of nearly $1,000 were pla…

Emily Walsh   


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2 mins read

Verizon and AT&T agree to delay launch of 5G service near airports after airlines warned of massive flight disruptions

Verizon and AT&T will delay rolling out 5G near airports after major airlines said deploying the se…

Sarah Jackson   


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2 mins read

10 major airlines have signed a letter warning of massive flight disruptions and supply-chain chaos as AT&T and Verizon plan to roll out 5G services

The carrier said the 5G services could disrupt multiple systems in widebody aircraft. The nations's…

Huileng Tan   


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Pete Buttigieg calls on AT&T and Verizon to delay 5G wireless rollout on airplanes over possible safety concerns

Buttigieg cites concern over "widespread and unacceptable disruption" that could cause "ripple effe…

Bethany Biron   


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Verizon sells its media business

Insider's top advertising and media stories for May 4.

Lauren Johnson   


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2 mins read

What's next for Verizon Media

Business Insider's top advertising and media stories for February 1.

Lauren Johnson   


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6 mins read

How US went from telecoms leader to 5G also-ran without challenger to China's Huawei

How US went from telecoms leader to 5G also-ran without challenger to China's Huawei

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1 min read

An elderly man tried to bomb phone stores in a crusade to stop the spread of porn and 'cursing,' prosecutors say

John Allen Douglas left bombs outside an AT&T and Verizon store and wrote letters demanding that "i…

Joshua Zitser   


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3 mins read

Startup Parrots is using 5G to develop a bird-shaped, AI-powered machine that helps people with disabilities communicate

Its product, called Polly, is an oblong camera that grips onto wheelchairs and provides a 360-degre…

Karen Fischer   


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2 mins read

People are slamming AT&T over 'significant outages' during Hurricane Ida: 'My mother is completely unreachable'

Social-media users blamed AT&T for cell outages during Hurricane Ida. AT&T's wireless network in Lo…

Hannah Towey   


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Verizon is reportedly eyeing a media spin-off

Insider's top advertising and media stories for April 29.

Lauren Johnson   


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1 min read

After AOL and MSN, Yahoo Messenger is shutting down soon

Yahoo messenger first debuted in the PC market in 1998 at a time when pagers were popular. It …