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Starbucks is suffering from a mountain of mobile orders and chronic understaffing, a store employee says
Starbucks' long customer wait times at one store are due to too few employees on the job, one worke…
Alex Bitter
Target workers fired over Stanley cups say the crackdown leaves some of the stores' Starbucks cafés understaffed
Target's firing of dozens of Starbucks café baristas and team leads who bought trendy Stanley cups …
Dominick Reuter
CVS is hit with a $250,000 fine for understaffing a store so badly that it was a month behind on filling prescriptions
Inspectors said that phones weren't working, the AC was broken, and the store was cluttered and mas…
Grace Dean
A CVS pharmacist at an understaffed store knew she was having a heart attack but stayed at work until she died, her family says
"Hopefully it's nothing and I will come back to work," the pharmacist wrote to her boyfriend in the…
Grace Dean
California car-towing company says it's taking up to 3 hours to rescue stranded motorists because of enduring labor shortage
The co-owner of Freeway Towing told The Wall Street Journal that rescues typically take 20 to 30 mi…
Kate Duffy
McDonald's restaurants are open 10% fewer hours than before the pandemic, CEO says
Chris Kempczinski, CEO of McDonald's, told The WSJ the company's 13,000 US locations were open for …
Grace Dean
Frustrated retail workers say they're getting overloaded with work due to chronic understaffing
"I felt like a chicken with its head cut off," Petsmart worker and United for Respect member Isabel…
Áine Cain
The IRS is wildly understaffed, and it could make for a hellish tax season
Between mountains of paper and tens of millions of backlogged phone calls, the IRS already has its …
Juliana Kaplan,Joseph Zeballo…
Flight cancellations are spiking in part because this air traffic control center in Florida is severely understaffed, airline group says
According to airline lobbying group ALPA, at least one-third of recent flight cancellations were du…
Taylor Rains
The CEO of a hotel company traveled for miles to make beds at an understaffed Florida branch
Housekeeping duties became an important task for the CEO of an Orlando-based hotel company, who wan…
Zahra Tayeb
Understaffed restaurants are being forced to choose between closing earlier and shutting their dining rooms
Restaurants have been changing their operations because they can't find enough staff to operate as …
Grace Dean
California air charter firm diverts 5 Boeing jets with more than 1,000 American passengers on board because Dublin airport was understaffed
Dublin airport was "so badly staffed" that it couldn't accept the company's business, the chairman …
Kate Duffy
An understaffed Dallas restaurant is renting robots for $15 a day to welcome guests and take food to tables
The owner of La Duni told CNN that staff were previously "overwhelmed, overworked, and frustrated" …
Kate Duffy
Understaffed restaurants are pushing customers to order at digital kiosks. As well as alleviating the labor shortage, the kiosks bring in bigger revenues.
The CEO of digital kiosk company GRUBBRR said its phone were currently "ringing off the hook" as de…
Grace Dean
One in 9 nursing home residents are being diagnosed with schizophrenia so understaffed facilities can better handle patients
"People don't just wake up with schizophrenia when they are elderly," Dr. Michael Wasserman, a form…
Sarah Al-Arshani
The healthcare industry was already understaffed before vaccine mandates hit. As more workers quit, hundreds of hospital beds are lying empty.
Most healthcare staff are vaccinated or plan to get the shot, but mandates meant some hospitals los…
Grace Dean
50 Starbucks workers in New York are trying to form a union after a 'perfect storm' of understaffing and unhappy customers
The Starbucks workers say they want to represent the 20 stores in the area to have a voice in compa…
Mary Meisenzahl
The labor shortage is causing havoc in the Hamptons, with understaffed restaurants, beauty salons booked up for weeks, and no one to mow the lawns
One Hamptons resident told Vanity Fair they had to trim the weeds because the landscaper didn't sho…
Mary Hanbury
I'm a pharmacy student working at Walgreens. Most people getting the COVID booster shot are excited, but our pharmacy is severely understaffed.
"Many days I dread coming into work - every work shift is exhausting, from the rude patients to the…
Jennalynn Fung
A Subway franchisee said she pulled her 16-year-old son out of school to work at her store because it was so understaffed
The owner of the Subway store, in Salt Lake City, told Fox 13 she wasn't getting job applications d…