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Uber's CEO Doesn't Have A Perfect Uber Rating
Customers can see an Uber driver's rating when they use the app, but don't know their own rating, u…
Maya Kosoff
This timeless piece of advice will help you bag a five-star Uber rating
"Uber implemented the five-star rating system to ensure mutual respect between drivers and riders,"…
Alison Millington
Uber could soon start letting you rate your driver with emoji
Changing the Uber rating system to emoji stands to benefit Uber drivers who might get a thoughtless…
Maya Kosoff
How to check your Uber passenger rating, and improve it if it's low
To improve the user experience, Uber utilizes a rating system for its drivers and its users, allowi…
Jennifer Still,Jennifer Still
A new lawsuit accuses Uber of 'intentional race discrimination,' claiming the star-rating system it has used to fire drivers is biased
The lawsuit estimates that Uber has fired "likely hundreds, if not thousands" of nonwhite Uber driv…
Grace Dean
You can now see how many five-star — and one-star — reviews you got from Uber drivers on every ride
The feature is available to all global Uber riders and part of the company's mission to increase tr…
Bethany Biron
How to get a 5-star passenger rating on Uber, according to drivers
As Jon Hoos, an UberX driver with two years of experience, puts it on Quora, "When your rating is l…
Rachel Gillett
My Uber rating was higher than my GPA. I landed my first job after tweeting that at Uber.
She landed her first job at Uber thanks to a humorous tweet about her passenger rating and responsi…
Kai Xiang Teo
Uber drivers reveal 10 rules to live by if you want a perfect 5-star passenger rating
In the same way that passengers rate drivers from one to five stars (one star indicates poor servic…
Maya Kosoff
I quit driving for Uber at night after hostile riders terrified me. I get better tips in the morning anyway.
"I live by Wrigley Field, so doing evenings was very lucrative," Chicago Uber driver Teddi Burgess …
Jamie Killin
Uber's internal charts show how its driver-rating system actually works
The driver rating isn't the only statistic that Uber tracks. It also looks at something called the …
James Cook
Uber Cuts The Price Of An UberX By 20% In New York City, Making It Cheaper Than A Taxi
Consumers like Uber's aggressive pricing strategy, but its competitors - and even some of its own d…
Dave Smith
Complaints About Uber Surge Pricing Caused The Better Business Bureau To Give The Company An 'F'
This practice isn't exclusive to Uber; rival Lyft has its own equivalent of surge pricing called Pr…
Maya Kosoff
These Animated Charts Tell You Everything About Uber Prices In 21 Cities
Even so, Uber rates do beat cab fares in most cities. We looked at a sample trip and calculated bot…
Sara Silverstein
Uber drivers reveal how to get a perfect 5-star passenger rating
Give a tip. Unless you're using the TAXI service, there's no in-app option for tipping Uber drivers…
Rob Price
Why one of Kayak's cofounders took his Tesla and became an Uber driver
"Just like in business travel, a lot of executives have executive assistants who book all their tra…
Biz Carson
Jimmy Kimmel and Ashton Kutcher, an Uber investor, compare their user scores on the app
"Nobody's saying you can't give someone a tip. But the idea of the service is you get into a car, y…