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You Searched For "uber customer complaints" and got 20 results


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4 mins read

YouTube is turning pink: Times when logo redesigns failed to impress

YouTube is sparking speculation about a potential logo redesign after users noticed the platform's …

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6 mins read

The 3 worst things about being an Uber or Lyft driver

Uber and Lyft drivers are frustrated by declining pay, safety concerns, and unfair deactivations, a…

Jacob Zinkula,Noah Sheidlower   


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3 mins read

Indian government accuses Ola, Uber and other aggregators of inflating cab prices for older customers

The main issues under discussion included the surge pricing, frequent cancellation of rides by…

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2 mins read

Lyft just upped the ante in its battle against Uber by taking aim at surge pricing

Lyft's new Price Lock feature ups the ante against larger rival Uber by making Lyft's ride costs pr…

Alex Bitter   


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2 mins read

Indian regulator to grill Ola and Uber over rising customer complaints

As thousands of commuters find themselves at the mercy of Uber and Ola drivers via ride cancellatio…

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8 mins read

NYC's EV revolution is riding on Uber and Lyft drivers

Switching Uber and Lyft drivers to EVs in New York City is key to spurring the build out of more ch…

Catherine Boudreau   


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4 mins read

Uber and Lyft drivers are staging a nationwide protest on Valentine's Day

To protest what they say is declining pay, Uber and Lyft drivers in roughly 20 cities plan not to d…

Jacob Zinkula   


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3 mins read

Best ways to earn extra money while driving for Uber, from the 'Rideshare Queen'

To earn more money while driving for Uber, the "Rideshare Queen" focuses on airport pickups and spo…

Ananya Vahal   


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4 mins read

Instacart, DoorDash, and other delivery service customers say their accounts were deactivated because of innocent mistakes

Gig worker-powered delivery services like Instacart and DoorDash deactivate customers' accounts. Ge…

Alex Bitter   


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2 mins read

Delivery drivers reveal their biggest complaints about customers and why most of them love working during the holidays

Most drivers say they enjoy working during the holidays. They love the extra-generous gratuities, b…

Nancy Luna   


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3 mins read

Uber customers claim they were charged almost $30,000 for a single ride during a vacation in Costa Rica after a currency conversion mix-up

A couple says they were charged $29,994.33 for a single Uber journey in Costa Rica due to a currenc…

Joshua Zitser   


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5 mins read

Women who drive for Uber and Lyft share tips for staying safe in gig-economy jobs

Three women Uber and Lyft drivers share advice for staying safe in the gig economy.

Jacob Zinkula   


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3 mins read

An Uber Eats customer has gone hugely viral and divided opinion after slamming a driver he said asked him for gas money to deliver his food

A Chicago lawyer posted a lengthy Twitter thread saying an Uber Eats driver asked him for money for…

Charissa Cheong   


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1 min read

Apps like Instagram and Uber could be making your new iPhone overheat

Apple said the overheating issue isn't in the new titanium design, but a bug in software and in upd…

Sebastian Cahill   


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3 mins read

A Gen Xer says making money as an Uber and Lyft driver isn't easy but the social interactions make the job worthwhile

A Gen Xer said Uber and Lyft driving has provided a valuable social outlet after an injury forced h…

Jacob Zinkula   


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2 mins read

Uber hikes fare across the country, starts showing destination and payment mode to drivers before they accept the trip

The new measures aimed at the drivers include increased fares across the country, a better payme…

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2 mins read

Chick-fil-A to shell out $4.4 million in cash and gift cards after customers accused it of inflating delivery prices, report says

Six plaintiffs sued Chick-fil-A, alleging that the chicken chain "secretly" inflated prices on deli…

Nancy Luna   


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4 mins read

A millennial who quit teaching to be a full-time Uber and Lyft driver made $36,000 in 8 months but thinks it's better as a part-time gig

Aaron Lavender quit teaching to become a full-time Uber and Lyft driver. He said uncertain pay and …

Jacob Zinkula   


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3 mins read

Ex-Uber security head charged in connection with the cover-up of a 2016 hack that affected 57 million customers

Uber's former chief security officer, Joe Sullivan, is facing criminal charges that carry a maximum…

Paige Leskin   


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2 mins read

New York City food delivery workers just won the right to bathroom access on the job after months of organizing and protests

Following a months-long push by delivery workers, New York City passed several bills aimed at impro…

Tyler Sonnemaker