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<ul class="summary-list"><li>About 700,000 passengers were affected by air traffic control chaos in the UK in August 2023.</li><li>A report found an engineer struggled to log in remotely, meaning it took longer to resolve the issue.</li></ul>An engineer's login struggles hindered attempts to solve an <a target="_blank" class="" href="https://www.businessinsider.com/becoming-air-traffic-controller-career-pros-cons-of-job-2022-1">air traffic control</a> meltdown that affected 700,000 passengers in the UK.The details were revealed Thursday in a report by the UK's Civil Aviation Authority about the <a target="_blank" class="" href="https://www.businessinsider.com/london-airports-travel-chaos-flight-delays-europe-photos-2023-8">August 2023 travel chaos</a>.It estimated the event cost airlines, airports, insurers, passengers, and others between £75 million and £100 million ($127 million) — and that about 300,000 people had their flights canceled. Another 95,000 were delayed by more than three hours, and a further 300,000 faced shorter delays.The incident was caused by a software failure. A single flight plan for a journey from Los Angeles to Paris — passing over the UK — contained two waypoints with the same name.This confused the automatic flight planning system, causing both the primary and the backup to shut down within 20 seconds.The system can usually process 900 flight plans an hour during peak periods, but <a target="_blank" class="" href="https://www.businessinsider.com/air-traffic-control-problems-delays-travel-chaos-holiday-weekend-uk-2023-8">air traffic controllers had to process them manually</a> — reducing its capacity to just 60 an hour, the report found.It also identified numerous factors that meant it took longer to identify and rectify the problem.One such factor was that a Level 2 engineer systems expert was on call but couldn't intervene remotely because their login and password "could not be readily verified due to the architecture of the system."It took the engineer 90 minutes to reach the air traffic control site — just over three hours after the meltdown began.All the traffic regulations implemented due to the incident were lifted after a total of nine-and-a-half hours.Delays and cancellations had knock-on effects on airline schedules, causing further issues for the next week. The report estimated that airlines lost £65 million ($82 million) as a result.The report recommended that NATS, the UK's air traffic control provider, has a Level 2 engineer working on-site during busy travel periods.Its 34 recommendations include government legislation, requiring airports and airlines to review the support available for affected passengers, and for NATS to provide earlier notices of possible disruption.UK Transport Secretary Louise Haigh said, "My department will look to introduce reforms, when we can, to provide air travelers with the highest level of protection possible."A <a target="_blank" class="" href="https://www.businessinsider.com/ryanair-ceo-calls-air-traffic-control-boss-resign-flight-chaos-2024-9">NATS</a> spokesperson said in a statement that it welcomed the report and apologized "for the inconvenience passengers suffered because of this very unusual technical incident. Over the 15 months since this incident, we have worked hard to address the lessons from it, and to ensure this particular issue cannot happen again."NATS has implemented most of the 48 recommendations from its own investigation, including "improving our engagement with our airline and airport customers, our wider contingency and crisis response, and our engineering support processes."

Air traffic control chaos affecting 700,000 passengers was made worse when an engineer couldn't log in remotely

<ul class="summary-list"><li>A mass IT outage is affecting flights, banks, and other organizations around the world.</li><li>A "defect" in an update for Windows caused the issue, the cybersecurity firm CrowdStrike said.</li></ul>Major airlines, banks, and supermarkets are experiencing widespread disruptions connected to a defective update issued by the cybersecurity firm CrowdStrike.<a target="_blank" rel="" class="" href="https://www.businessinsider.com/american-vs-delta-airlines-domestic-basic-economy-review-2024-6">American Airlines</a> and United Airlines <a target="_blank" class="" href="https://www.businessinsider.com/united-american-warn-pilots-of-communication-issues-amid-grounding-2024-7">issued advisories to airborne flights</a> early Friday morning. The carriers said communication was intermittent because of issues with systems that send messages to planes, often from air-traffic control or airline operations.Some passengers were being issued handwritten boarding passes at airports because of the disruption. At London's Heathrow Airport, travelers were advised to check their gate numbers on Google as information screens were not working.<a target="_blank" class="" href="https://www.businessinsider.com/mass-it-outage-companies-operations-airlines-affected-microsoft-crowdstrike-2024-7">Broadcasters and 911 lines</a> are affected, as are grocery stores, <a target="_blank" class="" href="https://www.businessinsider.com/supermarkets-fast-food-chains-retailers-disrupted-global-it-outage-2024-7">retailers, and fast-food giants</a> whose in-store cash registers malfunctioned.As commuters woke up in New York City, they were told train-arrival information for <a target="_blank" class="" href="https://x.com/NYCTSubway/status/1814244403222868014">the subway</a> would not be available, though service was unaffected."The world grinding to a halt because of a global IT meltdown shows the dark side to technology and that relying on computers doesn't always make life easier," Dan Coatsworth, an investment analyst at AJ Bell, said.CrowdStrike CEO George Kurtz said on X the company was "actively working with customers impacted by a defect found in a single content update for Windows hosts," adding: "The issue has been identified, isolated and a fix has been deployed."In an interview with NBC's "Today," Kurtz apologized for the outage: "We're deeply sorry for the impact that we've caused to customers, to travelers, to anyone affected by this." He added that it "could be some time" for systems to recover.Microsoft acknowledged the issue in an <a target="_blank" class="" href="https://x.com/MSFT365Status/status/1814181228196835622">X update</a>: "Our services are still seeing continuous improvements while we continue to take mitigation actions."One cybersecurity expert told Business Insider <a target="_blank" class="" href="https://www.businessinsider.com/fix-windows-computer-blue-screen-death-what-to-try-2024-7">there was no automatic or remote solution to the problem</a>, meaning "every computer affected has to have some manual interaction."The UK government was due to hold an emergency meeting to discuss the outage later on Friday.<h2 id="e6d4cd41-26e9-4fd3-ba4c-bc0d7d7ef1e9">Disruption and delays</h2>Singapore's Changi Airport said it was manually checking in some passengers, and <a target="_blank" href="https://www.channelnewsasia.com/world/it-outage-microsoft-crowdstrike-airports-flights-businesses-4490741">local media reports</a> showed long lines at check-in counters.A spokesperson told BI: "Due to a global outage affecting IT systems of many organizations, the check-in process for some airlines at Changi Airport is being managed manually."<div type="image" title="Long lines of people waiting in Singapore's Changi Airport" height="3024" width="4032" msid="111860916" hostid="261"></div>At London's Luton Airport, Nick Xydias said he was stuck waiting for a Wizz Air flight to Larnaca, Cyprus."It's my birthday, and we'd booked a romantic trip with my wife. She'd got a new dress and everything," he told BI from a long line of frustrated passengers. "All the flights are grounded."His flight was later canceled.He also shared these photos:<div type="image" title="Long lines at Luton Airport, near London, on July 19, 2024, as airlines and other companies reeled from a mass IT outage." height="1536" width="2048" msid="111861943" hostid="261"></div><div type="image" title="Long lines at Luton Airport, near London, on July 19, 2024, as airlines and other companies reeled from a mass IT outage involving Microsoft and Crowdstrike." height="1536" width="2048" msid="111861946" hostid="261"></div>In Australia, Melbourne Airport <a target="_blank" class="" href="https://x.com/Melair/status/1814187188029894969">said</a> it was experiencing a "global technology" issue affecting check-in procedures for some airlines. <a target="_blank" href="https://www.sydneyairport.com.au/outage">Sydney Airport</a> also reported a global outage for airline operations and terminal services, though flights were still operating.Delhi Airport in India also said it was affected. A passenger at Rajiv Gandhi International Airport <a target="_blank" class="" href="https://x.com/akothari/status/1814202068531552666">wrote</a> on X that he had been issued a handwritten boarding pass.Edinburgh Airport in the UK and Berlin Airport in Germany also warned of delays.Ryanair, Europe's largest airline, said there was "disruption across the network due to a Global 3rd party IT outage which is out of our control" and advised passengers to head to airports early.<h2 id="75896c98-625e-4585-b790-e51f8979d345">CrowdStrike issues</h2>Many of the affected Windows devices displayed an error message — colloquially called the "<a target="_blank" class="" href="https://www.businessinsider.com/fix-windows-computer-blue-screen-death-what-to-try-2024-7">blue screen of death</a>" — that locked users out of their computers.CrowdStrike said a <a target="_blank" class="" href="https://www.businessinsider.com/crowdstrike-global-it-outage-not-caused-by-cyberattack-2024-7">defective update</a> caused the issue.The outage is "one of the most significant of cyber issues of 2024," Omer Grossman of the cybersecurity company CyberArk said in a statement to BI. "The damage to business processes at the global level is dramatic."Correction: July 19, 2024 — An earlier version of this story gave the wrong destination airport for a passenger. Nick Xydias was trying to reach Larnaca, Cyprus, not Monaco.

A massive Microsoft outage is causing disruption across the world for airlines, banks, and retailers

<ul class="summary-list"><li>Ryanair CEO Michael O'Leary called for the UK air traffic control boss to resign after flight chaos.</li><li>Over 500 flights were delayed at London Gatwick and Heathrow due to bad weather and staff shortages.</li></ul><a target="_blank" class="" href="https://www.businessinsider.com/ryanair-ceo-says-potential-100-million-bonus-is-very-good-value-2024-3">Ryanair CEO</a> Michael O'Leary has called for the boss of UK air traffic control to resign in the wake of flight chaos.More than 45% of flights out of London Gatwick and London Heathrow Airports — totalling over 500 — were delayed on Sunday, according to <a target="_blank" class="" href="https://www.flightaware.com/live/cancelled/minus3days">FlightAware</a> data.At Gatwick, where Ryanair operates some flights, 57 flights were canceled, per FlightAware.Sunday saw bad weather in London but there were also <a target="_blank" class="" href="https://www.businessinsider.com/airport-collision-close-call-solutions-sleep-runways-air-traffic-controllers-2024-2">staff shortages in air traffic control</a>.O'Leary blamed Michael Rolfe, the CEO of NATS, which provides air traffic control services in the UK."This is the latest in a long line of cock-ups by UK NATS, which has yet again disrupted multiple flights and thousands of passengers at Gatwick," the <a target="_blank" class="" href="https://www.businessinsider.com/ryanair-flight-review-first-time-bag-fees-charges-wasnt-convinced-2024-4">Ryanair</a> boss said. "Airlines and passengers deserve better."He added, "Ryanair again calls on UK NATS chief executive Martin Rolfe to step down and allow someone competent to run an efficient UK ATC service, which airlines and passengers are entitled to expect."NATS did not immediately respond to a request for comment from Business Insider on O'Leary's remarks.It's not the first time the outspoken boss of Europe's busiest airline has publicly criticized Rolfe.After air traffic controller shortages during a national holiday last summer, O'Leary called for Rolfe to step down. In a <a target="_blank" class="" href="https://corporate.ryanair.com/news/comedy-gold-as-1-4m-nats-ceo-martin-rolfe-lectures-airspace-conference-on-ensuring-business-continuity-while-he-delivers-uk-atc-failures/">statement</a>, he referred to the regulator's report that 700,000 passengers were disrupted.At a Tuesday press conference with <a target="_blank" class="" href="https://www.businessinsider.com/wizz-airbus-a321xlr-passengers-london-saudi-arabia-suffer-pain-2024-9">Wizz Air</a>, the CEO of London Gatwick Airport also answered questions about NATS."I can assure you that step by step, they're getting stronger," Stewart Wingate said."I remain confident that they will overall deliver very good levels of service, but will not rest until they offer seamless service to ourselves, our airlines and our passengers," he added.A NATS spokesperson told the <a target="_blank" class="" href="https://www.bbc.co.uk/news/articles/c8xlz11r919o">BBC</a>: "We are very sorry for [Sunday's] disruption which was also disappointing for our highly professional Gatwick team, who are doing all they can to provide a seamless 24/7 service."They added that when Gatwick appointed the organization to improve ATC performance, "everyone knew we had inherited a staff shortage that would take time to fix."

Europe's biggest airline boss is calling for the resignation of a top air traffic controller over flight chaos in London

<ul class="summary-list"><li>Air travel in the US is snarled after a <a target="_blank" class="" href="https://www.businessinsider.com/mass-it-outage-companies-operations-airlines-affected-microsoft-crowdstrike-2024-7">global IT outage</a>.</li><li>A map shows air traffic grinding nearly to a halt during a normally busy early morning period.</li></ul>Friday's <a target="_blank" class="" href="https://www.businessinsider.com/major-disruptions-airline-bank-london-stock-exchange-microsoft-outage-2024-7">IT outage</a> caused widespread disruptions after Microsoft reported problems with its online services, linked to an issue at cybersecurity firm CrowdStrike.But it had one of its most dramatic effects on US commercial flights.A time-lapse map shared by Colin McCarthy on X, formerly known as Twitter, using flight tracking website <a target="_blank" class="" href="https://www.flightradar24.com/27.92,-94.89/3">Flightradar24.com</a> shows flights grinding to a halt overnight in the US.The map appears to start around UTC 00:00 on Friday — or 8 p.m. Eastern Time on Thursday — and shows air traffic for Delta Air Lines, United Airlines, and American Airlines flights slowing down late into the night. Business Insider verified the map using Flightradar24's playback feature.But as the sun rises and time reaches UTC 12:00 — or 8 a.m. ET on Friday — air traffic for the three major US airlines doesn't pick up. Early mornings on weekdays tend to be busy travel times at US airports.US flight cancellations started early Friday morning, according to data from Cirium, an aviation analytics company.Airlines had canceled nearly 1,700 flights — or 6.3% of their scheduled US service for the day — as of 11 a.m. ET, Cirium reported. That number had grown from about 500 cancellations at 6 a.m. ET.Thirty-seven percent of US flights on Friday departed after a delay of at least 30 minutes, Cirium also said.<a target="_blank" class="" href="https://www.businessinsider.com/united-american-warn-pilots-of-communication-issues-amid-grounding-2024-7">Delta, United, and American all issued ground stops</a> for their flights early on Friday. American and Delta have started lifting the stop orders, allowing some flights to take to the skies.The map from McCarthy and Flightradar24 appears to show a pickup in departures near 8 a.m. ET.United and American warned pilots in the air that the IT glitch was affecting communication between their aircraft and people on the ground, including air traffic control and the airlines themselves.The IT problem, which has affected everything from banks to hospitals, affected flights worldwide.Passengers in airports from the UK to Thailand waited to learn whether their flights would depart, with airport and airline staff directing passengers to check Google, not airport monitors, for the status of their flight or issuing hand-written boarding passes.The CrowdStrike update that led to the problems affected devices that use <a target="_blank" class="" href="https://www.businessinsider.com/crowdstrike-global-it-outage-one-defective-it-update-sparked-chaos-2024-7">Microsoft's Windows operating system</a>.

This time-lapse map shows US air traffic slowing to a near-standstill after the massive IT outage

<ul class="summary-list"><li>Near-misses between aircraft are increasingly common.</li><li>The head of the FAA told Congress how its panel is examining sleep science to help.</li></ul>An initiative to help prevent <a target="_blank" href="https://www.businessinsider.com/near-miss-incidents-wakeup-call-to-the-aviation-industry-2023-2">close calls between aircraft</a> was announced by the Federal Aviation Administration this week.Arrival Alert Notices are aimed at stopping "wrong-surface" events, such as a plane landing on the wrong runway or lining up on the wrong taxiway — creating the risk of a collision.The notices, which the FAA started testing in 2022, give pilots an aerial view of an airport during pre-flight planning. They include important safety information like one runway being farther away than another, or noting that pilots sometimes confuse runways.General aviation pilots account for 83% of wrong-surface events, the FAA said. But there have also been several recent instances involving commercial airlines.Last year, The New York Times found that <a target="_blank" href="https://www.businessinsider.com/airline-close-calls-happening-multiple-times-nyt-investigation-2023-8">near-misses between aircraft</a> were happening more often than previously thought.In January 2023, an American Airlines plane taxied onto the runway at JFK Airport while a Delta Air Lines flight was about to take off.And in July, an <a target="_blank" href="https://www.businessinsider.com/kentucky-woman-allegiant-air-flight-near-miss-florida-2023-7">Allegiant Air flight attendant was injured</a> when the plane suddenly shot upwards to avoid a nearby private jet at the same altitude.Despite the best efforts of pilots and <a target="_blank" href="https://www.businessinsider.com/becoming-air-traffic-controller-career-pros-cons-of-job-2022-1">air traffic controllers</a>, sometimes collisions do happen.Earlier in February, two JetBlue planes collided, with one plane's wing hitting the other's tail in a de-icing area at Boston Logan International Airport. It was the third plane collision at the airport within a year, although nobody was injured.The dangers were made clear in January when a <a target="_blank" href="https://www.businessinsider.com/japan-airlines-and-coast-guard-both-say-they-were-cleared-for-runway-2024-1">Japan Airlines A350 caught fire</a> after hitting a smaller plane on the runway at Tokyo Haneda Airport.<div type="image" title="Japan Airlines crash" height="2200" width="3300" msid="108182530" hostid="261" sizebytes="506972"></div>During a congressional hearing on February 5, the head of the FAA outlined its efforts to prevent such incidents.Mike Whitaker said <a target="_blank" href="https://www.businessinsider.com/faa-asking-airlines-be-more-vigilant-after-near-incidents-2023-3">close-calls</a> and runway incursions — when a plane is incorrectly situated on a runway — were his first area of inquiry when he took over as administrator last October.He said the FAA is looking into "improved airport signage, and runway and taxiway redesign."An FAA representative told Business Insider its plans included "technologies that provide capabilities to improve controller situational awareness and reduce runway incursions," such as a device that gives an audible and visual alert to controllers.In January, the National Transportation Safety Board released its findings about the plane collision at JFK Airport a year earlier. It said the captain was distracted and confused by instructions from air traffic controllers, while the co-pilot lost track of the plane's location.A collision was only avoided because the controller shouted at the pilots of the other plane to abort their takeoff."Overall, our data shows a recent downward trend in the rate of runway incursions," Whitaker said. "But to drive the number of runway incursions to zero, we must continue to focus on and invest in this priority."<h2>Mandatory overtime</h2>One major cause of near-misses is the <a target="_blank" href="https://www.businessinsider.com/air-traffic-controller-shortage-salary-requirements-plane-collisions-close-calls-2023-8">strained workload of air traffic controllers</a>.Rich Santa, president of the National Air Traffic Controllers Association, previously told Business Insider that many controllers are working six-day weeks and ten-hour days.And The Times reported that some <a target="_blank" href="https://www.businessinsider.com/air-traffic-controllers-workload-stress-alcohol-drugs-faa-close-calls-2023-12">controllers have turned to alcohol and sleeping pills</a> to cope with their grueling schedules.Long hours and irregular shifts also cause fatigue, which in turn leads to more problems at airports — as pointed out by Jennifer Homendy, chair of the National Transportation Safety Board, during a Senate hearing last November."<a target="_blank" href="https://www.businessinsider.com/air-traffic-control-staffing-shortage-causing-flight-cancellations-alpa-2022-6">Air traffic controllers</a> are being required to do mandatory overtime," she said. "It ends up leading to fatigue and distraction, which is exactly what we're seeing as part of these incident investigations. And it all just comes down to the shortage of staffing."A government audit released last June found 77% of critical ATC facilities are understaffed.Paul Rinaldi, a former NATCA president, told Forbes that <a target="_blank" href="https://www.forbes.com/sites/suzannerowankelleher/2023/06/26/faa-lacks-a-plan-for-air-traffic-control-shortage-per-government-report/">shortages began back in 2013</a> due to funding restrictions from budget sequestration."They closed the air traffic control academy," he said. "They looked at reducing hours and many air traffic facilities. They looked at closing and cutting more than 100 federal contract towers, and stopped most modernization projects."It's also a notoriously difficult job, so there are lots of training requirements. When the world was struck by the COVID pandemic, many training programs were paused, in turn delaying certification for controllers.The FAA is trying to combat the shortage in a variety of ways, like streamlining training programs.An FAA spokesperson said it is "accelerating air traffic controller hiring by moving to a year-round hiring track for experienced controllers from the military and private industry," and enhancing training with modernized simulators."We are continuing to work on our culture, processes, systems, and integration of safety efforts to maintain our stellar safety record," they added.<h2>Fatigue measures</h2>It's also put together a panel to review air traffic controller fatigue."The panel will examine how the latest science on sleep needs and fatigue considerations could be applied to controller work requirements and scheduling," Whitaker said during the congressional hearing.That includes "risks associated with controller fatigue resulting from shifting schedules and excessive overtime."For pilots and cabin crew, dealing with fatigue is more apparent because they travel through different time zones, unlike controllers whose biggest risk is exhausting work schedules.Boeing has developed an "alertness model" used for an app called CrewAlert, which anyone can download to assess fatigue risk.Brad Surak, Boeing's vice-president for digital aviation solutions, told BI at last year's Paris Air Show: "Its main purpose is for an aircrew who's operating on a complex schedule."They're changing multiple time zones, they're getting schedules disrupted, and the airline has to replan where they might be based," he added. "We don't just operate the schedule for economics, we take into account the <a target="_blank" href="https://www.businessinsider.com/wizz-air-ceo-safety-comments-pilots-should-fly-tired-2022-6">fatigue level of the crew</a>."Now it looks like controllers' sleep schedules are set to receive more attention too. Not because they're unavoidably changing time zones like pilots, but because the work is so demanding.Do you work in air traffic control? Contact this reporter in confidence at <a target="_blank" href="mailto:psyme@businessinsider.com">psyme@businessinsider.com</a>

Air traffic controllers are overworked and stressed &mdash; and that's dangerous for safe flying

<ul class="summary-list"><li>Starlink use has soared in 2023, with internet traffic from the satellite network nearly tripling.</li><li>Elon Musk's web service expanded to a host of new countries and is reportedly considering an IPO.</li></ul>Starlink use has soared this year, according to new data — even as SpaceX's satellite network has been at the <a target="_blank" href="https://www.businessinsider.com/elon-musk-offers-starlink-internet-services-aid-organizations-gaza-2023-10">center of several major Elon Musk controversies</a>.Global internet traffic from Starlink nearly tripled in 2023 according to data from IT security firm Cloudflare, as the internet service, which provides high-speed web access through a network of low-orbit satellites, expanded to a host of new countries.In the US, Starlink traffic was up by two and a half times this year. Traffic from Brazil, where the satellite internet provider launched last year, was 17 times greater than in 2022, according to Cloudflare's data.Starlink is now accessible in over 50 countries, with <a target="_blank" href="https://africa.businessinsider.com/local/markets/operations-for-elon-musks-starlink-begin-in-kenya-posing-threat-to-safaricom-others/gf9yz2b">Kenya</a>, the <a target="_blank" href="https://www.bloomberg.com/news/articles/2023-02-03/elon-musk-s-starlink-eyes-philippine-rollout-in-early-2023">Philippines</a>, and <a target="_blank" href="https://africa.businessinsider.com/local/markets/zambia-becomes-sixth-african-country-to-get-spacexs-starlink-satellite-internet/8yh2d4x">Zambia</a> among the nations that have received access in 2023.The surge in internet traffic is an indication of how dominant Starlink has <a target="_blank" href="https://www.businessinsider.com/elon-musk-and-starlink-critics-question-billionaires-control-2023-9">become in the satellite communication sector.</a>Rival satellite networks including Amazon's <a target="_blank" href="https://www.businessinsider.com/amazon-launches-first-satellites-to-challenge-elon-musk-starlink-spacex-2023-10">Project Kuiper</a> and <a target="_blank" href="https://www.businessinsider.com/oneweb-uk-satellite-company-rival-elon-musk-spacex-starlink-2021-3">OneWeb</a> are attempting to provide competition, but they are a long way from challenging Musk's SpaceX spin-off, which has <a target="_blank" href="https://www.reuters.com/technology/elon-musk-says-starlink-has-achieved-breakeven-cash-flow-2023-11-02/">around 5,000 satellites in orbit</a>.Amazon <a target="_blank" href="https://www.cnbc.com/2023/12/01/amazon-buys-spacex-rocket-launches-for-kuiper-satellite-internet-project.html">announced earlier this month</a> that SpaceX would carry several Project Kuiper satellites into orbit in 2025 — an indication of how even the satellite providers looking to challenge Starlink are partly reliant on SpaceX's rocket infrastructure.Its rapid growth has added another potential billion-dollar business to Elon Musk's stable, with the SpaceX and Tesla boss reportedly <a target="_blank" href="https://markets.businessinsider.com/news/stocks/elon-musk-spacex-starlink-ipo-stock-market-investors-billionaire-finance-2023-11">eying an initial public offering for Starlink</a> as soon as next year.The use of the satellite network in remote and contested regions has also caused a fair amount of controversy, however. Musk <a target="_blank" href="https://www.businessinsider.com/elon-musk-says-starlink-satellite-internet-activated-ukraine-2022-2">activated</a> Starlink in Ukraine last year after the Russian invasion disrupted its internet services. He was later slammed by the Ukrainian government after he reportedly <a target="_blank" href="https://www.businessinsider.com/elon-musk-spacex-ukraine-zelenskyy-starlink-access-crimea-russia-invasion-2023-9">thwarted its attack on the Russian navy</a> by refusing to activate the internet service in the Crimea peninsula.Musk also attracted the ire of the Israeli government when he <a target="_blank" href="https://www.businessinsider.com/elon-musk-offers-starlink-internet-services-aid-organizations-gaza-2023-10">offered to provide internet to aid organizations operating in the Gaza Strip</a> after the Israeli army cut off internet access to the besieged enclave.At the time, Israel said that Starlink would be used for "terrorist activities," although the Israeli government later <a target="_blank" href="https://www.businessinsider.com/starlink-can-operate-in-gaza-if-israel-controls-satellites-official-2023-11">came to an agreement with Musk</a> over Starlink access in Gaza.SpaceX did not immediately respond to a request for comment from Business Insider, made outside normal working hours.

Elon Musk's Starlink is booming, with traffic almost tripling this year

New Delhi, <keyword id="175577" type="General" weightage="20" keywordseo="commercial-pilot-license" source="Orion">Commercial pilot license</keyword>s will now be valid for ten years, with the government amending rules as part of efforts to further improve ease of doing business in the aviation sector. Till now, the validity of Commercial Pilot License (CPL) was for five years and after completion of that period, it had to be renewed. The civil aviation ministry amended the Aircraft Rules, 1937. Among various changes made, the validity of licenses in relation to Airline Transport Pilot License (ATPL) and CPL holders has been increased from five years to ten years. "This change is expected to reduce administrative burden on pilots and aviation authorities like DGCA, promoting a more streamlined and efficient licensing process," the ministry said in a statement on Monday. Besides, rules have been amended to address concerns related to the display of lights in the vicinity of an aerodrome. It has also been clarified that the term 'light' encompasses lantern lights, wish kites, and laser lights. Also, the government's jurisdiction over those exhibiting such lights has been extended from 5 kilometres to 5 nautical miles around an aerodrome. "It is made explicit that the government possesses the authority to take action against individuals displaying lights that disrupt the safe operation of aircraft or pose hazards to the operating crew. "Should such lights remain unattended for 24 hours, the government is empowered to enter the location and extinguish them," the ministry said. Simultaneously, the matter should be reported to the relevant police station for legal action under the Indian Penal Code (IPC). When the source of the observed light is unidentifiable or if it shifts locations, the airport or airline operator is obligated to promptly report the incident to the local police station, initiating potential criminal proceedings. Another amendment is that the requirement for validation of foreign licenses has been removed. "This change signifies aligning the regulations with the evolving needs of the aviation sector," the ministry said. Further, the requirements related to continued competence for <keyword id="6414849" type="General" weightage="80" keywordseo="air-traffic-controller" source="Orion">Air Traffic Controller</keyword> (ATC) license holders have been liberalised. According to the ministry, this change offers increased flexibility to accommodate situations with limited movements or watch hours. ATC license holders must complete a minimum of ten hours of simulated exercises, including emergencies. Subsequently, they must undergo a skill assessment for their respective rating within ten consecutive days of commencing these exercises, it said. The ministry said the amendments to the Aircraft Rules, 1937, notified on October 10, mark a crucial shift in promoting ease of doing business and ensuring safety and security within the aviation sector. India is one of the fastest growing aviation markets in the world. Airlines are expanding their aircraft fleet and will be hiring more pilots to cater to rising air traffic demand.

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