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Back in the good old days, going to the grocery store or the supermarket for a last-minute errand was commonplace. However, in 2024, <keyword id="19963428" type="General" weightage="20" keywordseo="quick-commerce" source="keywords">quick commerce</keyword> apps like <keyword id="19939134" type="General" weightage="20" keywordseo="Zepto" source="keywords" meta.keywordsubtype="org" meta.entityname="Zepto" meta.hostid="261" meta.entityid="Zepto">Zepto</keyword>, <keyword id="20069203" type="General" weightage="20" keywordseo="Blinkit" source="keywords" meta.keywordsubtype="org" meta.entityname="Blinkit" meta.hostid="261" meta.entityid="Blinkit">Blinkit</keyword> and <keyword id="19939135" type="General" weightage="100" keywordseo="Swiggy-Instamart" source="keywords" meta.keywordsubtype="org" meta.entityname="Swiggy Instamart" meta.hostid="261" meta.entityid="Swiggy Instamart">Swiggy Instamart</keyword> have made lives easier in India. Need some supplies for a party that was planned minutes ago? You got it. Out of milk or vegetables? No problem. Almost any grievance can be solved by these apps and they keep on adding new features to enhance customer experience. But at times, things go awry and what starts as a simple delivery can spark public outcry. Let us take a look at some recent incidents where quick commerce platforms missed the mark, causing waves across social media. <h2>Big Basket’s combo gone wrong </h2> <keyword id="19939136" type="General" weightage="20" keywordseo="BigBasket" source="keywords" meta.keywordsubtype="org" meta.entityname="BigBasket" meta.hostid="261" meta.entityid="BigBasket">BigBasket</keyword> recently found itself the subject of social media chatter after a customer praised a unique discount combo: sanitary napkins paired with Kwality Walls vanilla ice cream. Meant to cater to the needs of women during menstruation, the combo drew both laughter and admiration from online users. “Well played, BigBasket,” the user wrote, tagging the platform and attaching screenshot of the combo she received. However, things took a bizarre turn when BigBasket responded with an apology, assuming the praise was a complaint. “We regret the inconvenience caused,” they wrote, requesting the customer’s contact details. The automated response ignited further humour online. Users quickly jumped in with comments like, “Bruh, she’s praising you, why are you sorry?” and “Bot life is so awkward.” What could have been a PR win for BigBasket turned into a comical misunderstanding that highlighted the sometimes robotic nature of customer service. <h2>Zepto’s <keyword id="23584077" type="General" weightage="20" keywordseo="I-Pill-notification" source="keywords">I-Pill notification</keyword> </h2> In Bengaluru, Zepto faced backlash after sending an inappropriate push notification to customer Pallavi Pareek. The message, reading, “I miss you, Pallavi. Says i-Pill emergency contraceptive pill,” followed by teary-eyed emojis, left Pallavi shocked. Given her professional work in diversity and inclusion, she took to LinkedIn to highlight the inappropriateness of the message, especially as she had never ordered the product. Pallavi’s post quickly went viral, with many users pointing out the dangers of insensitive messaging in quick commerce. Zepto swiftly issued an apology, acknowledging their error and promising to retrain their staff. While the company’s fast response tempered some of the outrage, the incident served as a stark reminder of the importance of responsible communication, especially in relation to sensitive products. <h2>Free tomato controversy </h2> In another curious incident, a Bengaluru-based product designer called out Swiggy Instamart for adding <keyword id="23540990" type="General" weightage="20" keywordseo="free-tomatoes" source="keywords">free tomatoes</keyword> to his order without consent. Chandra Ramanujan labelled it a “dark pattern”—a term used to describe deceptive design practices that manipulate user choices. Ramanujan took to social media to express his frustration: “I don’t want tomatoes, but I cannot remove them from my cart.” Though Swiggy wasn’t charging for the tomatoes, the incident raised broader questions about consumer autonomy in online shopping. Some users echoed Ramanujan’s concerns, stating that customers should always have the option to refuse freebies. Swiggy has yet to respond to the uproar, but the incident fuelled online discussions about transparency in e-commerce. <h2>Blinkit’s underwear mishap </h2> Last month, Priyansh, a Blinkit customer, ordered men’s underwear and received women’s bikini briefs instead. Unable to get a refund or return through customer service, Priyansh took to X, where his frustration quickly went viral. Blinkit’s failure to address the issue sparked discussions about the platform’s return policies, with many users calling for better customer support. Despite the widespread attention, Blinkit has remained silent, further aggravating the situation. As of now, Priyansh’s viral tweet, which has amassed millions of views, continues to serve as a cautionary tale for platforms ignoring customer grievances.

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The year is 2023. Despite being on the decline, superhero movie franchising has irreparably permeated the fabric of Hollywood. This has marked a precarious time for Godzilla fanboys, whose previous instalments have basically turned into another superhero team-up movie. The stage has been set for Chris Pratt to inevitably assume another monster-wrangling, constant-smouldering, protagonist in the <keyword id="21948500" type="General" weightage="20" keywordseo="Kaiju-verse" source="keywords">Kaiju-verse</keyword>. And then, boom, Toho drops the spiciest teaser ever: their next movie has Godzilla — AND HE’S ACTUALLY ACTING LIKE A MONSTER! While Legendary’s reimagining of Godzilla as a cooperative saviour of humanity might have made big bucks at the box office, the franchise’s die-hards have been starving for the behemoth to return to his roots as a champion of indiscriminate terror. Not only did Toho’s latest <keyword id="17981314" type="General" weightage="20" keywordseo="godzilla-minus-one" source="Orion">Godzilla Minus One</keyword> promise to do just that, but it also displayed immense potential to do well as a period drama, considering it was set during the perils of a World War. After suffering through the silly (and unreleased lesser-known sexy Godzilla arcs), everyone's favourite giant radioactive lizard, Godzilla — or Gojira, if you're feeling fancy — roared into Japanese theatres, and then in the US shortly after. Fans went bananas and practically raced to see the beast in all its atomic-breathed glory. Sadly, many countries, including India, missed out on the big-screen experience. However, <keyword id="19897536" type="General" weightage="20" keywordseo="Netflix" source="keywords" meta.keywordsubtype="org" meta.entityname="Netflix" meta.hostid="261" meta.entityid="Netflix">Netflix</keyword> recently swooped in like a saviour and dropped Godzilla Minus One into our laps. And in case you’ve been living under a rock, the film is set in Japan recovering from World War II. The story follows a guilt-ridden WW2 Japanese pilot who finds a makeshift family and lands a job detonating underwater mines. Guess what shows up? Godzilla (and a whole lotta trouble). A lot is being said about the latest version of the franchise — mostly good things. While the director <keyword id="20231438" type="General" weightage="20" keywordseo="takashi-yamazaki" source="keywords">Takashi Yamazaki</keyword> was tight-lipped about the blockbuster’s budget, sources have since determined that it falls somewhere between $10 million and $12 million. Impressively, the film even received an Academy Award nomination for Best Visual Effects. Further, both critics and the audience have been raving about the writing, something that is oft missing from some kaiju films. However, amid all of this praise, there are some fans who weren’t, well fans, of Godzilla Minus One. Even as we remain steadfast loyalists of the franchise, here are some unpopular opinions on the recent re-telling of the OG monster. <cmsannotation type="cmsannotation" annotationid="Problems with CGI" comment="subhead" text="Problems with CGI">Problems with CGI </cmsannotation>Let’s face it, Legendary really got things grinding in the CGI department with their Godzilla films. Few things have effectively commanded as much raw terror as the final fight scene in Godzilla v Kong. There is a particular moment where Mechagodzilla looks into the camera after releasing its atomic ray all over the city, followed by the jarring mechanical ‘THUD-THUD-THUD’ that really fills your heart with something. While GvK did not succeed in winning any Oscars, Minus One won the Best Visual Effects at the 96th Academy Awards. This has received some criticism from netizens, with some alleging that the Legendary film had far better CGI than the Toho film. “How did this receive an award for CGI? It looks like an early 2000s ScyFy channel movie,” one user commented on Rotten Tomatoes. Meanwhile, other online critics brought up the fact that the graphics failed to make Godzilla expressive enough, something the audience had gotten used to with the recent Legendary releases. “I know they didn’t have a big special effects budget but Godzilla looked like the puppet originals, with a lack of expression and I thought they try to give it more realistic expressions with CGI,” another user notes on the same platform. <cmsannotation type="cmsannotation" annotationid="Godzilla isn’t the star of the movie" comment="subhead" text="Godzilla isn’t the star of the movie">Godzilla isn’t the star of the movie </cmsannotation>Many have labelled Godzilla Minus One an instant classic. And the melodramatic tone of the film captured the interest of the audience and critics alike. Yamazaki created a different world within the war-torn Japan and with the main character managed to evoke sufficient emotion in viewers. However, many fans weren’t exactly looking to be moved by the human elements. They just wanted to watch Godzilla doing what he does best — terrorise. For example, one <keyword id="21948499" type="General" weightage="20" keywordseo="rotten-tomato" source="keywords">Rotten Tomato</keyword> user wrote: “I guess I'm the only one who wants more monster action and less "compelling human stories" in a Godzilla movie. I find it boring and forgettable.” “I liked the Godzilla scenes a lot and it did have some memorable characters but there was way too much humans and not much Godzilla. And the human scenes were boring and slow,” wrote another. <cmsannotation type="cmsannotation" annotationid="It was just.. “okay”" comment="subhead" text="It was just.. “okay”">It was just.. “okay” </cmsannotation>Fans of the franchise had some other complaints as well, one of them being that while the film was good enough, it certainly didn’t wow them. “It's okay but I would not call it a masterpiece,” said a user on Reddit. Some had stronger opinions about the pacing, the dramatic storytelling, and even the plot. Here is what some other Redditors had to say: “Pacing was seriously all over the place, acting was oozing with cheese and most of the dramatic scenes didn't add anything to the plot. Some Godzilla scenes were all right but still... "BEST MOVIE OF ALL TIME", 8+ on IMDB and 98% on RT, seriously??....” “With mediocre CGI, forced acting, and sluggish pacing, almost everything about this monster movie is painfully dull.” “Its plot is pretty generic and predictable and the acting was quite cheesy and resembled a soap opera. Some of the political overtones of the movie were also weird, like how it was essentially a redemption arc for a kamikaze pilot.” These viewpoints just serve to show that as long as there is art, it will be criticised. But did any of these opinions resonate with you?

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