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<ul><li>Tokenisation is nothing but giving your sensitive information a secret identity. </li><li>When you <keyword id="14220192" type="General" weightage="20" keywordseo="tokenise" source="Orion">tokenise</keyword> something, like a debit or <keyword id="6368202" type="General" weightage="20" keywordseo="credit-card" source="Orion">credit card</keyword>, you replace the actual details with a unique digital token. </li><li>To make it more convenient to the customers, <keyword id="30067" type="General" weightage="20" keywordseo="rbi" source="Orion">RBI</keyword> has recently announced card-on-file tokenisation or CoF.</li></ul>Many of us would have seen Amitabh Bacchan on television telling us that by tokenising our cards we can make our online transactions more secure and alo get freed from the hassle of entering our card details every time we make a purchase. In fact, many websites will ask you to save your card details which you may not be comfortable with. Tokenisaiton is the answer. “Tokenisation simply refers to the replacement of actual card details with an alternate code called the 'token'. It is used for recurring payments or in cases where merchants have stored the card details for providing faster checkout experience,” says Rahul Jain, CFO, NTT DATA Payment Services India. RBI’s initiative on tokenisation is targeted towards the disablement of card storage at the payment service providers' and merchants' end to ensure better security. “Simply put, tokenisation is nothing but giving your sensitive information a secret identity. When you tokenise something, like a debit or credit card, you replace the actual details with a unique digital token, which is further used while making online transactions, making it secure,” says Gaurav Chopra, founder and CEO of IndiaLends, a digital lending marketplace. Steps to tokenise your card We will look at the steps to tokenise your card. <ol><li>To purchase any products or services and to initiate a transaction, a customer visits e-commerce or a merchant's website. Then select the preferred card options as the payment method and enter all the card details</li><li>In case the website wants the customer to store the card details for a faster checkout experience, there will be an option 'secure your card as per RBI guidelines'. A customer must opt for this option to securely generate a token and have it stored as per RBI guidelines</li><li>To complete the transaction, a customer will receive a one-time password (OTP) on the mobile device or email from the card issuer company.</li><li>Once the OTP is entered on the bank page, the card details are sent for token generation as well as transaction authorization</li><li>Generated token is sent back to the merchant, who then stores the token against the customer identification data eg; mobile number or email address</li><li>When a customer visits the same e-commerce or merchant website, the last four digits of the saved card are shown which helps them to recognize during the transaction. This means that a customer’s card has been tokenised.</li><li>A new token is generated for every merchant website where the card details are required to be stored.The token is now ready for use in subsequent recurring or express checkout payment transactions by consumers on the merchant platform. </li></ol>Source: NTT DATA Payment Services India When you tokemise your card, your card information is not stored by the merchant website. “The genuine payment details of the customer are securely stored by their bank in a protected token vault. Upon receiving the token from the credit card issuer and confirming its match with the account number, the bank verifies the transaction,” says Akash Sinha, CEO and co-founder, Cashfree Payments, a payments and banking platform. Card on file tokenisation “Meanwhile, to make it more convenient to the customers, RBI has recently announced that card-on-file tokenisation (CoF) can now be generated directly at the issuer bank level,” says Jain. This will allow users to generate tokens through their bank’s app or website. Currently, it is not mandatory to tokenise the cards. A customer can choose whether to or not to tokenise his/her card. A customer can continue to transact as before by entering card details manually at the time of initiating the transaction if he/she does not wish to create a token.

Making online payments safer – Here’s how to tokenise your card

The Reserve Bank of India (<keyword id="30067" type="General" weightage="100" keywordseo="rbi" source="Orion">RBI</keyword>) is ready to bring its <keyword id="15011914" type="General" weightage="20" keywordseo="card-on-file-tokenisation-norms" source="Orion">card-on-file tokenisation norms</keyword> into effect from October 1 after various complaints were filed regarding the misuse of debit or credit cards. Several people were cheated in the last few years by cyber frauds because they have stored their card data on the merchants website for future payments. Lets us understand what these new norms are and why you should <keyword id="14818784" type="General" weightage="20" keywordseo="tokenise-your-card" source="Orion">tokenise your card</keyword>. Firstly, <keyword id="7203297" type="General" weightage="20" keywordseo="tokenisation" source="Orion">tokenisation</keyword> means the details of your cards such as 16-digit number, names, expiry dates and codes which you used to save earlier for the future payments will now be replaced by a token. The token is used by the merchant's website for the transaction. The RBI is implementing these norms of tokenisation in order to secure the card details of the customers. Currently, the bank card details are saved by a merchant during a transaction. If, the merchant's website is hacked, the details of the customers will be exposed. Post implementation of these norms all the customers data will be with the bank and not with the merchant website. Securing/Tokenisation also helps you save the hassle of inputting your complete card details each time. Customers need not have to pay any charges for availing this service. Post implementation of these norms, customers have to follow below mentioned steps to get their cards tokenised. Step 1: Visit your favourite online application/website to purchase grocery, pay bills or order food and initiate a transaction. Step 2: In the check-out page, select HDFC Bank Credit/Debit Card and provide CVV Step 3: Tick mark the check box "Secure your Card" or "Save Card as per RBI guidelines" Step 4: Enter the OTP received on your registered mobile number Step 5: Congratulations!!! Your card details are now secured. Once the customer tokenised their cards they will be able to recognise their details on the merchants website using the last 4 four digits of the cards, which is the only data the merchant will be able to save on their portal. Further banks will provide a portal to their customers to view or manage their tokenised cards. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/sustainability/article/sustainability-forum-shifting-gears-evaluating-the-road-to-sustainable-mobility/articleshow/94248881.cms">Sustainability forum: Shifting gears — ‘EV’aluating the road to sustainable mobility</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/stock-market/news/ujjivan-raises-475-crore-through-qip-strong-participation-from-quality-long-term-investors/articleshow/94245879.cms">Ujjivan raises ₹475 crore through QIP; Strong participation from quality long-term investors</a>

RBI ready to bring card tokenisation norms into effect from October 1

<ul><li>Google announced that its bringing tokenisation of credit and debit cards to Google Pay during their annual event, <keyword id="8120597" type="UNKNOWN" weightage="20" keywordseo="google-for-india-2019">Google for India 2019</keyword>. </li><li>This will allow users to mask their real card numbers when making payments to third party merchants using Google Pay. </li><li>Tokenisation shares a random token number rather than the actual number of the card to conduct the transaction. </li></ul>Google Pay’s is finally bringing its tokenisation system to India — a feature which allows you to mask your real debit and credit card numbers before making a payment. It was launched in India four years after it was available worldwide. Yet, Caesar Sengupta, Google’s General Manager and Vice President of Payments and Next Billion Users stated, “India is setting the global standard on how to digitise payments,” during the <a href="https://www.businessinsider.in/google-for-india-2019-everything-you-need-to-know/articleshow/71199981.cms">Google for India 2019</a>. Tokenisation allows users to hide their card numbers by issuing a digital token bound their devices, to make a transaction. Once the transaction is complete, the token ceases to exist. It’s a lot like exchanging money for tokens at a casino, according to <a href="https://www.advantio.com/blog/mobile-payments-with-digital-wallets-and-tokenization-how-google-pay-apple-pay-and-samsung-pay-protect-your-card-details">Advantio</a> — a cyber security research organisation. A visitor is the only person who can exchange their money for tokens and vice versa. Should someone else try and use that token — they would not be able to at another casino. Advantio calls this ‘devaluation’ since it deters crime and limits the thief’s field of action. How does tokenisation work? There are two ways in which tokenisation works. One, is the tap and pay method. Users just have to tap their phones against a Bharat QR or near field connectivity (NFC) terminal to make a payment. If the transaction in under ₹2,000, there’s no need to input their PIN number. In order for this to work, the user’s smartphone needs to be NFC-capable. Even for online transactions, tokenised cards can be used to make payments without disclosing the user’s card number to the vendor or merchant through Google Pay. Only the randomised card number is shared. Each token is unique to the card number that it represents. The randomisation of numbers happens on the user’s mobile device itself, which has an encryption key in memory, that is used to generate and decrypt limited-use and single-use keys. According to Google, this makes the process more secure by adding a layer of security. The feature will initially roll out for VISA cards with HDFC Bank, Axis Bank, Kotak, Standard Chartered, and the State Bank of India (SBI). Later this year, Google will add more banks, RuPay and MasterCard to the process. See also: <a href="https://www.businessinsider.in/google-for-india-2019-everything-you-need-to-know/articleshow/71199981.cms">Google is adapting its technology for India and its many languages</a> <a href="https://www.businessinsider.in/how-to-use-google-pay-for-business-and-google-spot/articleshow/71200402.cms">Google Pay for Business and Google Spot launched to digitise small business owners</a> <a href="https://www.businessinsider.in/google-for-india-2019-google-assistant-for-2g-users-and-multiple-indic-languages/articleshow/71200745.cms">Data starved Indians in remote areas can now call the Google Assistant hotline</a>

Google Pay’s new tokenisation will mask your real debit and credit card numbers before making payments

<ul><li><keyword id="52685" type="General" weightage="20" keywordseo="wearable" source="Orion">Wearable</keyword> payment is a way to make contactless <keyword id="6359540" type="General" weightage="20" keywordseo="payments" source="Orion">payments</keyword> using a device you wear, like a <keyword id="1009777" type="General" weightage="20" keywordseo="smartwatch" source="Orion">smartwatch</keyword>, <keyword id="1612756" type="General" weightage="20" keywordseo="fitness-tracker" source="Orion">fitness tracker</keyword>, ring, or a wristband</li><li>Wearable payment adoption is hindered by challenges like limited contactless infrastructure, bank charges for device issuance, and managing user experience </li><li>Wearable payments market could see higher adoption once the existing wearable devices can be easily extended to support payments by all major <keyword id="6368751" type="General" weightage="20" keywordseo="banks" source="Orion">banks</keyword></li></ul>Technology has transformed every aspect of our lives, and payments are no different. From debit and credit cards, to UPI, how we make payments have evolved rapidly over the years. UPI payments happen through our phones, but the next big thing in payment is payment through wearables. “Wearable payment refers to a contactless payment method made through wearable devices that support the near field communication (NFC) method” says Atish Shelar, COO of Tech Fini, a fintech company. These wearables act as a digital wallet, storing your credit card or bank account information securely. IndusInd Bank has introduced 'Indus PayWear’ where one can make payments with wearables such as rings and watch clasps, secured via card tokenization tech. Priced between ₹499 and ₹2,999, they offer an alternative to traditional cards and payment apps. Initially this is exclusive to Mastercard. “Recently introduced contactless payment wearables are slowly gaining popularity among consumers. Integrating tokenization with wearable payments would be like tokenising physical cards that replace actual card details with unique 'tokens’. This initiative will boost consumer confidence,” says Rahul Jain,CFO, NTT DATA Payment Services India. How RBI made had made wearable payments possible We need to go back to understand how wearable payments have been made possible. “A few years ago RBI asked every point of sales (POS) machine to accept contactless payments. RBI pushing it as a mandatory thing has led everyone to adopt on the POS machine side, which in turn gives the chance to bring this facility that to customers,” says Sai Prasanth, Co-founder and CEO, Muse Wearables, which designs payment-enabled hybrid smartwatches. “Most of the wearable payments options in India are based on card form factor and to make these card based wearable payments more safe and secure, RBI had extended the scope for card tokenization to include wearables (smart watches, bands, etc.) back in 2021 and also increased the limit for contactless transactions( from ₹2,000 to ₹5,000) to boost adoption,” says says Jitin Sehgal, Partner, Consulting, Deloitte India. In addition, we have also witnessed initiatives from NPCI in this space, such as launch of “OTG Ring for NCMC”, and “RuPay On-the-Go”. Wearable payment market in India in the nascent stages The wearable payments market in India appears to be in nascent stages from customer adoption standpoint, even though a number of domestic companies are gaining market share in wearable device manufacturing. In 2020, SBI and Titan launched a range of watches with contactless payment functions. Axis Bank also launched its own range of wearable contactless devices in 2021. “We have seen launch of wearable payments options such as rings, watch claps, mobile stickers, by both public and private sector banks, however adoption seems to relatively slow,” says Sehgal. Several challenges remain “Some of the key reasons for slow adoption have been limitation on extending existing wearables such as smart watches to support payments, limitation on contactless acceptance infrastructure, wearable device issuance charges from banks, managing customer experience on the device for entering PIN for transactions above the value threshold,” says Sehgal. NFC technology may not be universally accepted at all payment terminals, and consumers may not be aware of the availability or functionality of these devices. “Consumers may also prefer established payment methods, which requires clear benefits and incentives. Security features and consumer education are essential to address these concerns,” says Shelar. Also, there is a lot of dependencies that need to be worked on with all financial partners before seamless wearable payments system can be introduced. The road ahead Until recently most of the tap and pay systems were available through passive tokenisation methodology where the card details were directly put into a wearable device before the shipment or before it was sold to the customers. People have to keep on topping up their cards. “With active tokenization, you can have any number of cards and transfer the information to a wearable on a real time basis and your debit or credit card is directly linked to your wearable,” says Prashant. Now, since there is a limit on contactless transactions, customers would need to carry their card anyway to make payments of over ₹5,000. Once this limit is relaxed, wearable payments are likely to pick up. There is already an ecosystem of wearable devices in India from domestic and global brands for instance for smart watches. “We believe the wearable payments market could see higher adoption once the existing wearable devices can be easily extended to support payments by all the major banks, as not many customers will not prefer buying a separate device for payments, just on the back of convenience it may offer,” says Sehgal.

Tap your ring or watch to pay! Wearable payment devices are a reality, but challenges remain

<ul><li>India’s apex banking institution, the <keyword id="6354335" type="ORGANIZATION" weightage="20" keywordseo="reserve-bank-of-india">Reserve Bank of India</keyword> (<keyword id="30067" type="ORGANIZATION" weightage="20" keywordseo="RBI">RBI</keyword>), has issued new master directions that will stop online merchants, payment aggregators and e-commerce websites from storing your debit and credit details.</li><li>This means that you will either have to memorise your card details or keep your card handy every time you want to shop online, renew your subscription or make an in-app purchase.</li><li>The new guidelines are set to kick in from July, this year.</li></ul>A debit or credit card number is 16 digits, and not everyone has the bandwidth to memorise them in their entirety. Especially, since most people use more than one card. But, according to the Reserve Bank of India’s (RBI) new rules, you may not have a choice. The only other alternative is to take your cards wherever you go. <div type="image" title="Copy of Copy of dassault systemes" msid="81186767" hostid="261" caption="&amp;lt;p&amp;gt;What customers complained to the RBI about in 2019-20&amp;lt;/p&amp;gt;"></div> India’s apex banking institution has issued <a href="https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=12032&amp;Mode=0">new guidelines</a> dictating that online merchants, e-commerce websites and payment aggregators — this includes everyone from <keyword id="18635" type="CITY" weightage="20" keywordseo="Amazon">Amazon</keyword> to Flipkart to Google Pay to PayTM to <keyword id="128682" type="COMPANY" weightage="20" keywordseo="Netflix">Netflix</keyword> — will no longer be allowed to store card details of a customer online. According to the RBI’s circular, these new guidelines will come into effect starting July 2021. This means that rather than just having to enter your CVV to make a payment, you’ll have to enter all your card details — name, card number and expiry date — from scratch every time you want to make an online payment. One would think that in the push for ‘Digital India’, these new rules would hamper the process of creating a cashless country. But, India’s central bank argues that the point of not letting third parties store card details is to mitigate the additional risk of fraud and financial theft. <div type="image" title="RBI concerns relating to digital transactions (2)" msid="81188002" hostid="261" caption="&amp;lt;p&amp;gt;Concerns relating to digital transactions&amp;lt;/p&amp;gt;"></div> Not everyone agrees with the RBI The Indian IT lobby <keyword id="6372077" type="ORGANIZATION" weightage="20" keywordseo="nasscom">NASSCOM</keyword> already expressed its concerns against such a step back in January. “Without card data, merchants will not be able to perform basic functions such as resolution of consumer complaints or disputes, consumer service and speedy resolution of refunds requests, and will be completely dependent upon pay aggregators and banks to provide the same,” it said in <a href="https://community.nasscom.in/communities/policy-advocacy/representation-on-clarifications-on-guidelines-on-regulation-of-payment-aggregators-and-payment-gateways.html">letter to the RBI.</a> Instead, NASSCOM proposes that the RBI could develop a framework to store card data that encompasses security measures, reporting requirements and governance mechanisms as per its requirements. <div type="image" title="Copy of dassault systemes" msid="81186785" hostid="261" caption="&amp;lt;p&amp;gt;Most of the complaints against banking services to RBI are against public sector banks&amp;lt;/p&amp;gt;"></div> It also argues that the top financial institution has failed to define the full scope of what falls under the umbrella of ‘payment data’ other than ‘customer card and such related data’. A group of 25 consumer internet companies like Flipkart, Amazon, Netflix, Microsoft and <keyword id="830092" type="COMPANY" weightage="20" keywordseo="Zomato">Zomato</keyword> also wrote to India’s central bank, according to <a href="https://www.cnbctv18.com/technology/e-commerce-cos-seek-rbis-permission-to-store-customers-card-data-8296631.htm">CNBC-TV18</a>. They argue that these rules would severely hamper the customer’s online payment experience. Moreover, it would impact fraud risk assessment. Merchants will no longer be able to use any kind of internal tokenisation method to protect card data undermining the RBI’s objective to create a more secure online payments ecosystem. Regardless of whether the RBI’s new master directions will make payments more secure, it will definitely make things more tedious. Everytime you want to renew your Netflix subscription, shop online, or even make an in-app purchase — you’ll have to manually enter all of your card details. You’ll either have to keep your cards on hand, or memorise the particulars needed to make a transaction. SEE ALSO: <a href="https://www.businessinsider.in/defense/news/dassault-aviation-has-an-india-it-services-unit-offering-defence-msmes-a-digital-trial-room-where-they-can-test-their-products-to-bag-more-contracts/articleshow/81183313.cms">INTERVIEW: Dassault has an India IT services unit offering defence MSMEs a digital ‘trial room’ where they can test their products to bag more contracts</a> <a href="https://www.businessinsider.in/science/space/news/indian-space-startup-pixxel-wont-be-launching-its-satellite-on-february-28/articleshow/81170896.cms">Indian space startup Pixxel won’t be launching its satellite on February 28</a>

RBI wants you to memorise all your debit and credit card numbers — Amazon, Zomato, Netflix and others argue this will make online payments more tedious

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Making online payments safer – Here’s how to tokenise your card

Anagh Pal

RBI ready to bring card tokenisation norms into effect from October 1

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Google Pay’s new tokenisation will mask your real debit and credit card numbers before making payments

Prabhjote Gill

Tap your ring or watch to pay! Wearable payment devices are a reality, but challenges remain

Anagh Pal

RBI wants you to memorise all your debit and credit card numbers — Amazon, Zomato, Netflix and others argue this will make online payments more tedious

Prabhjote Gill

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