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3 mins read

'Am I delusional?': How to get honest answers according to the former CEO of Pizza Hut, Taco Bell and KFC

David Novak shares the dangers of becoming deluded as an executive and how asking for complete hone…

David Novak   


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2 mins read

A Taco Bell franchisee has shut the dining rooms of at least 3 restaurants in Oakland over crime fears

Only one of Taco Bell's five restaurants in Oakland currently offers dine-in, according to informat…

Grace Dean   


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8 mins read

Taco Bell's chief of equity, inclusion, and belonging opens up about using her voice and her seat at the table

KT Thornton tells Insider, "I feel as if my purpose and my vocation are now colliding. There's a wo…

Josée Rose   


Sarah Jackson   


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2 mins read

An Applebee's and Taco Bell franchise executive wrote in a leaked email that high gas prices would bring in new workers who won't demand high wages

In a leaked email, an executive at American Franchise Capital said rising gas prices will boost app…

Gabrielle Bienasz   


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2 mins read

Fast food chains are offering cash bonuses, raises, and education benefits in order to hire enough workers

Chains are holding hiring events, adding extra perks, and in some cases even raising wages in a bid…

Mary Meisenzahl   


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3 mins read

The service industry is clawing for a comeback, and large chains like Taco Bell and IHOP are rolling out the perks as they scramble to hire

The economy is reopening after COVID-19 and restaurants and fast food establishments are scrambling…

Mary Meisenzahl   


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2 mins read

Fast food prices keep rising at record rates and there's no end in sight

Krispy Kreme, Wendy's, and other chains shared news about rising prices in earnings calls.

Mary Meisenzahl   


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2 mins read

Fast food isn't as fast anymore, but it's more popular than ever

Waits have gotten consistently longer each year, but sales are also up. The future of fast food is …

Mary Meisenzahl   


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2 mins read

Taco Bell is going on expansion spree in India — with plans to hire 20,000 people

Yum Brands — which runs Pizza Hut, KFC and Taco Bell — has said that it will open nearly 600 T…

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2 mins read

Inside Kamala Harris' husband's part in a wild $42 million legal battle over the Taco Bell chihuahua

One of the most high-profile lawsuits in the legal career of Doug Emhoff — the husband of Kamala Ha…

Kate Taylor   


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2 mins read

Chipotle is hiring a robot to do a task employees hate

Chiptole's robot "Autocado," designed to cut, core, and peel avocados, is expected to slice guacamo…

Grace Mayer   


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2 mins read

The fast-food menu item that defined the last decade is Taco Bell's Doritos Locos Taco

Prior to the launch of Doritos Locos Tacos, Taco Bell was struggling. Doritos Locos Tacos were the …

Kate Taylor   


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3 mins read

MLB star Justin Turner says his low-carb, high-protein diet made him a better player and less prone to injury

At 36, the LA Dodgers' Justin Turner is having a career year. He told Insider learning how to eat w…

Jackson Thompson   


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1 min read

Chipotle just hired Taco Bell's CEO to run the company - here are the changes to expect

On Tuesday, Chipotle announced that it had tapped Taco Bell CEO Brian Niccol as the struggling chai…

Kate Taylor   


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3 mins read

This startup just hired a former DoorDash exec to bring robotic restaurant delivery to the masses

Serve Robotics wants to entice chains like The Cheesecake Factory and Taco Bell to deliver food wit…

Nancy Luna   


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4 mins read

Taco Bell's $100,000 salary test could set off a domino effect, forcing fast-food giants to increase pay

Fred LeFranc, CEO of restaurant industry consulting firm Results Thru Strategy, told Business Insid…

Kate Taylor   


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13 mins read

Taco Bell's ex-CEO pulled Chipotle out of its massive downwards spiral - and executives say it's just the beginning of the chain's comeback

A year and a half later, it is clear that Niccol was exactly what Chipotle needed. As of early Dece…

Kate Taylor   


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2 mins read

The CEO of a smoothie chain with 1,000 stores says his best-performing cafes are the ones that pay staff the most

The CEO of Tropical Smoothie Cafe said the labor shortage had hit his chain, but that the best cafe…

Grace Dean