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<keyword id="6356988" type="PERSON" weightage="100" keywordseo="TRAI">TRAI</keyword>, the Telecom Regulatory Authority of India, has asked the Department of Telecommunications (<keyword id="16054" type="ORGANIZATION" weightage="100" keywordseo="DoT">DoT</keyword>) for more powers so that it can penalise mobile operators that don’t act upon the issue of <keyword id="6395111" type="UNKNOWN" weightage="100" keywordseo="call-drops">call drops</keyword> despite several warnings. 
 TRAI secretary Sudhir Gupta told ET that most <keyword id="76827" type="UNKNOWN" weightage="100" keywordseo="Indian-telcos">Indian telcos</keyword> have failed to meet the minimum criteria for quality of services in New Delhi. 
 
It’s been a week that the Supreme Court had struck down its order, which required operators to compensate consumers Rs 1 for each call drop with the upper limit at Rs 3 per day. Currently, any disputes between telecom operators and their subscribers do not go to the consumer courts because the Supreme Court had barred any such relief under the Consumer Protection Act in 2009. 
 
It’s been quite some time that TRAI wants to levy penalties on telcos for call drops. The regulator is now looking at options to make sure that Indian telcos improve their service quality, passing the call drop parameter set at 2% of all calls made from the network. 
 
"All 3G networks, 2G networks of Airtel and MTNL and CDMA network of RCom have shown degradation in performance compared to previous test drives," said a release from TRAI about the test it did to check the quality. Even the state-run MTNL failed when checked on an all network-based quality-of-service parameter. 
 
<a href="http://economictimes.indiatimes.com/photo/47170222.cms">Image source</a>

TRAI to ask DoT for more powers to penalise mobile companies for call drops

Giving a new twist to <keyword id="138503" type="PERSON" weightage="100" keywordseo="Sunanda-Pushkar">Sunanda Pushkar</keyword> case, <keyword id="6358992" type="ORGANIZATION" weightage="40" keywordseo="Delhi-Police">Delhi Police</keyword> has now said that she was murdered. It has also filed a murder case in the incident. Sunanda was the wife of Congress MP <keyword id="42749" type="PERSON" weightage="100" keywordseo="Shashi-Tharoor">Shashi Tharoor</keyword>, who was found dead in mysterious circumstances in a five-star hotel in January last year. 
 
Delhi Police Commissioner BS Bassi said that it appears she died due to poisoning, but it has yet not been identified what kind of poison was used. "She died due to poisoning. Whether the poison was given orally or injected into her body is being investigated," he said. "We have to investigate whether she poisoned herself or whether she was forcefully given poison," Bassi added. 
 
Although no one has been named in the FIR, Bassi said, "Relevant people will be questioned." 
 According to the police, the FIR has been registered on the basis of medical reports received from All India Institute of Medical Sciences (<keyword id="40458" type="COMPANY" weightage="40" keywordseo="AIIMS">AIIMS</keyword>), where her autopsy was conducted. It is pertinent to mention here that the medical board had earlier said that Sunanda’s death was 'unnatural.' 
 
Dr Sudhir Gupta, the head of AIIMS, had alleged in July last year that he was pressurised to change Pushkar's post-mortem report.

Delhi Police Deciphers Sunanda Pushkar’s Death Mystery , Says She Was Murdered

The Telecom Regulatory Authority of India (<keyword id="6356988" type="PERSON" weightage="20" keywordseo="TRAI">Trai</keyword>) is not an easy nut to crack and the telcos need to register this fact seriously. In a strict warning to India's top telcos and <keyword id="6354504" type="UNKNOWN" weightage="20" keywordseo="Reliance-Jio">Reliance Jio</keyword> Infocomm, Trai has given an ultimatum to resolve the contentious interconnect matter among themselves. Trai’s order comes with further warning that it would act if quality of service drops and consumers suffer, as reported by The Economic Times. 
 
"If quality of service suffers, if consumers suffer, Trai will take action. That is Trai's job," a senior official told ET on Friday after the meeting. "The telcos should sit across the table and resolve it." 
 The war has been waged by the top telcos like Bharti <keyword id="15491" type="COMPANY" weightage="20" keywordseo="Airtel">Airtel</keyword>, Vodafone and Idea against the newly launched Reliance Jio Infocom. Mukesh Ambani owned Jio had sought an adequate number of PoIs for their service to which the top telcos didn’t show much interest in. Citing traffic imbalance, the telcos have refused any additional PoIs to Jio. However after Friday’s meeting, an official of a top telco confirmed that they are willing to talk to Jio and provide ‘reasonable number’ of additional PoIs. 
 
What are these PoIs? PoIs are used to connect calls from one telecom operator to another. Jio has complained to Trai the other day that due to other telco’s non cooperation in giving adequate PoIs, the call quality is suffering. 
 
 
“We have put forth our point of view to Trai. It is for Trai to look into the matter. There is no time frame indicated by the Trai," Jio board member Mahendra Nahata told the ET after the meeting. "It is a fight for justice for Indian customers, and not those of Reliance Jio, Airtel, Vodafone or Idea." 
 
In a statement, market leader Bharti Airtel said it will provide Jio more PoIs, as per the bilateral agreement signed between the two operators, so that customers aren't affected. Incumbent telcos had signed interconnect pacts with Jio back in 2014, confirmed the ET report. 
 
Traffic Tsunami 
 
While common mass are happy to know about the freebies of Reliance Jio’s welcome pack, Airtel is quite nervous about the asymmetric traffic tsunami that would result from Jio. Airtel has asked Trai to intervene to curb the asymmetric traffic that might result in abusing the network. 
 
"In this regard, IUC (interconnect usage charge) is an effective tool in the hands of Trai, which we hope they will use judiciously," Airtel said, adding that Trai should make sure pricing by any telco is "IUC compliant, non-predatory and non-discriminatory". 
 
Airtel expects that once Jio starts charging its customers from January 2017, there would be no issue. "The traffic will inevitably get to a more balanced level and PoIs will be less of an issue," said an Airtel release. Top telcos have earlier said they do not possess the financial or network resources to handle the imbalance of the huge traffic generated through Jio's network due to the free offers. 
 
According to the news report by The Economic Times, Trai Chairman RS Sharma did not attend the meeting, which was led by Secretary Sudhir Gupta. Other Trai members, representatives of incumbent telcos that included Bharti Airtel's Chief Regulatory Officer Ravi Gandhi, Vodafone India's P Balaji and Idea Cellular's Rajat Mukarji, besides Nahata of Jio were present. 
 
Rajan S Mathews, director general of Cellular Operators Association of India (COAI), which represents the top telcos as well as Jio, wasn't allowed to be part of the meeting, since only the three telcos were invited, marking a dramatic start to the crucial talks. At the meeting, incumbent telcos said given the volume of traffic from Jio, they can't give interconnect at 14 paise a minute which is very low. 
 
Jio countered saying the rate had been preset. Incumbents also said that traffic from Jio could go up to 4,000 minutes per user a month given the free voice offering, which would be practically impossible to handle, while Jio's officials said its traffic currently is 450 minutes per user a month. 
 
Where lies the end of the drama? 
It is believed that Trai has been able to bring some kind of end to a stalemate between Jio and incumbent carriers and the interconnection issue is expected to be sorted out within 90 days. 
 
Trai asked to increase points of interconnections incrementally. The regulator's concern was to improve service quality," Mathews said. "We expect Reliance Jio to start discussions with incumbent players and regulator should look into incremental numbers." During the meeting, incumbent telcos had sought clarity on whether the services of Jio were now "commercial". 
 
When told they were, incumbents pointed out that Jio then can't offer free services for more than 90 days. Sources at incumbent telcos also said they believe adequate PoIs have already been given for Jio which currently has some five million users, but are willing to give more once 70% capacity is reached for those existing PoIs. According to them, one PoI can support 12,000 subscribers, with Airtel itself having provided 700 of them. "As and when they (Jio) reach 70% capacity, they can request us, and we will provide incremental PoIs within 90 days, according to the ET news report.

TRAI plays the boss,
issues warning to Jio and other Telcos to settle their issue

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TRAI to ask DoT for more powers to penalise mobile companies for call drops

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Delhi Police Deciphers Sunanda Pushkar’s Death Mystery , Says She Was Murdered

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TRAI plays the boss, issues warning to Jio and other Telcos to settle their issue

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