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Starbucks' new CEO recognizes one key to its turnaround lies with baristas
Starbucks CEO Brian Niccol said Tuesday that he wants to make changes for the company's baristas by…
Alex Bitter
Starbucks has a new CEO — and I have a few suggestions as a former barista
Starbucks can get better. The menu baffles me, the drinks are hard to order, and it needs to drop t…
Katie Notopoulos
Starbucks will add 'guardrails' to app in effort to streamline mobile ordering
Starbucks will soon start to crack down on excessive app customizations as the company aims to impr…
Erin Snodgrass
The only 8 things a former Starbucks barista orders in the fall
It can be intimidating to parse through the seasonal items at Starbucks — especially if you don't a…
Inga Parkel
5 Starbucks baristas highlight what they want the new CEO to do
The baristas would like to see tech updates, better compensation, and menu standardization, among o…
Aditi Bharade,Shubhangi Goel,…
Starbucks store workers want their new CEO to take action on these 4 issues
From mobile orders to becoming a hangout spot, Starbucks store employees are hoping Brian Niccol wi…
Alex Bitter
Don't expect as many Starbucks deals this year under its new CEO
Starbucks is reversing its recent push into frequent promos as new CEO Brian Niccol looks to re-est…
Dominick Reuter
Starbucks' new CEO is set to make up to $113 million — the average total pay for a barista is $49,000
Brian Niccol is set to get up to $113 million in compensation as Starbucks' CEO, most of it in stoc…
Alex Bitter
I asked 5 Starbucks baristas to make me their favorite off-menu drinks. I'd order them all again despite the prices.
The chain's menu typically changes seasonally, with special drink releases popping up throughout th…
Paige Bennett
6 of the best and 4 of the worst drinks at Starbucks, according to baristas
Baristas praised Starbucks' caramel macchiato and chai latte, but the coffee experts advised agains…
Sophia Mitrokostas
A Starbucks worker of nearly 20 years says the chain has gone from 'quirky coffee shop' to 'soulless fast food empire'
A Starbucks store worker said his experience hasn't been as good since former CEO Howard Schultz le…
Alex Bitter
Starbucks' system to make ordering better isn't the solution the company hoped for, an employee says
Starbucks is trying to improve cafes and cut wait times with the Siren Craft System, but an employe…
Alex Bitter
Pumpkin Spice Latte season is coming earlier than ever. Starbucks could use the jolt.
The PSL debuted in early September back in 2015, though its release has come earlier and earlier. N…
Geoff Weiss
Starbucks just reinvented the way it runs its cafés
The world's largest coffeehouse chain is struggling. Can Starbucks find a way to make coffee fun ag…
Adam Rogers
What went disastrously wrong in Laxman Narasimhan's 17 months as CEO of Starbucks
Starbucks CEO Laxman Narasimhan is out after 17 months in the role. His leadership was hit by falli…
Grace Dean
5 iced drinks everyone should order at Starbucks, according to a former barista
I worked at Starbucks for almost a year.Inga Parkel
Inga Parkel
Global IT outage hits Starbucks mobile-order system and card payments at businesses
Some retailers and fast-food chains are limiting their operations and only taking cash payments fol…
Grace Dean
Starbucks says its boba-inspired drinks have sold so well that it had to pull back on marketing because it was running out
Sales of Starbucks' boba-inspired "popping pearls" drinks have been "significantly ahead" of the co…
Grace Dean
7 things Starbucks customers should stop wasting money on, according to a former barista
From venti lattes to bottled water, here are some of the things I think people are wasting money on…
Inga Parkel
We need to talk about whatever's happening with Starbucks' drinks
When I look at the Starbucks menu, I feel a million years old. (And I used to work there as a teen!…