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1 min read
Starbucks is replacing its CEO with the boss of Chipotle in an abrupt management shake-up
Starbucks announced Tuesday that its CEO Laxman Narasimhan will step down effective immediately.
Mary Hanbury
3 mins read
Starbucks is suffering from a mountain of mobile orders and chronic understaffing, a store employee says
Starbucks' long customer wait times at one store are due to too few employees on the job, one worke…
Alex Bitter
1 min read
Pumpkin Spice Latte season is coming earlier than ever. Starbucks could use the jolt.
The PSL debuted in early September back in 2015, though its release has come earlier and earlier. N…
Geoff Weiss
2 mins read
Brands from Starbucks to LVMH are really hurting in one big market
A series of recent retail earning reports show Chinese customers are just not dining and shopping a…
Shubhangi Goel
4 mins read
6 leadership lessons from Brian Niccol, the new Starbucks CEO who revived Chipotle
New Starbucks CEO Brian Niccol tracks trends on TikTok and Snapchat, welcomes fresh ideas and feedb…
Theron Mohamed
3 mins read
Starbucks could give a much-needed jolt to the EV market
Mercedes-Benz will help soothe range anxiety with its Starbucks chargers — and may drive coff…
Ana Altchek
3 mins read
Costco, Starbucks, and other retailers double down on loyalty programs to win over thrifty Americans
As Americans get thrifty, retailers are turning to the tried-and-true strategy of loyalty programs …
Dominick Reuter,Alex Bitter
2 mins read
Global IT outage hits Starbucks mobile-order system and card payments at businesses
Some retailers and fast-food chains are limiting their operations and only taking cash payments fol…
Grace Dean
2 mins read
Why does X Premium cost $8? Elon Musk figured that's how much a cup of Starbucks costs.
A new book shows how Elon Musk gauged his inner circle of friends who never ran a social network be…
Lloyd Lee
2 mins read
Starbucks' new CEO can work from California, and he's set to make more than the last CEO
Brian Niccol will out-earn Starbucks' last CEO, who is leaving after less than two years on the job.
Lian Kit Wee
2 mins read
Starbucks' new CEO is set to make up to $113 million — the average total pay for a barista is $49,000
Brian Niccol is set to get up to $113 million in compensation as Starbucks' CEO, most of it in stoc…
Alex Bitter
1 min read
5 iced drinks everyone should order at Starbucks, according to a former barista
I worked at Starbucks for almost a year.Inga Parkel
Inga Parkel
2 mins read
Starbucks' new CEO will have the use of a private jet from California to Seattle every week to meet its RTO rules
Starbucks requires employees to be in the office three days a week, and it seems Brian Niccol will …
Nora Redmond
3 mins read
Starbucks' new CEO has a chance to remake the coffee chain. Analysts say he could overhaul the menu — and more
Chipotle's Brian Niccol could make big changes as Starbucks' CEO, from how the chain attracts young…
Alex Bitter
7 mins read
Everyone from Starbucks to Chinese giants wants in on the global boba tea craze. Meet the family who started it all.
Chun Shui Tang started out as a traditional teahouse in Taiwan. But as founder Liu Han-Chieh found …
Huileng Tan
1 min read
I asked 5 Starbucks baristas to make me their favorite off-menu drinks. I'd order them all again despite the prices.
The chain's menu typically changes seasonally, with special drink releases popping up throughout th…
Paige Bennett
3 mins read
Starbucks is betting big that Chipotle's CEO can make it special again. He'll have his work cut out for him
Chipotle CEO Brian Niccol is set to become Starbucks' CEO. He's led a turnaround effort before, whi…
Alex Bitter
4 mins read
Americans aren't spending like they used to, and it's forcing a reckoning for companies from Starbucks to Whirlpool
Companies pushed prices higher and higher over the past few years. Now, people have had enough. Nea…
Alex Bitter,Dominick Reuter
4 mins read
These graphs show how much people have cut back on visiting Starbucks — a key driver of its sudden management shake-up
Comparable sales are down in Starbucks' two biggest markets: the US and China. Analysts say it need…
Grace Dean
1 min read
The daily routine of Starbucks' new CEO starts with a 5:45 a.m. coffee and it's been that way since his Chipotle days
While his schedule will likely include fewer chicken bowls and more Starbucks fare once he takes th…