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Budget airlines like Spirit and Southwest are getting more desperate. You're going to hate it.
Low-cost airlines Spirit, Southwest, Frontier, and JetBlue struggling to turn a profit are scrambli…
Benjamin Zhang
A Southwest Airlines employee was charged with theft after police say he printed $79,000 in flight vouchers at a Missouri airport
An investigation carried out by Southwest found that the employee used past passengers' names to pr…
Rebecca Rommen,Nathan Rennolds
Southwest Airlines is teaming up with Archer to give passengers electric flying taxis
The partnership between Southwest Airlines and Archer Aviation could allow flyers to bypass road tr…
Benjamin Zhang
Southwest ditching its unassigned seat policy shows how budget airlines' business models are getting upended
Low-budget airlines are rethinking their business models as they face an uphill battle for not foll…
Dan DeFrancesco
The feds are investigating if airlines are being stingy with your rewards
The Department of Transportation is investigating four major airlines to determine if their rewards…
Grace Eliza Goodwin
Southwest Airlines blames the boiling summer heat for exploding soda cans that have injured 20 flight attendants
The sweltering summer heat has caused an unexpected problem for flight attendants: exploding soda c…
Lauren Edmonds
Southwest is ditching its unassigned seat policy for the first time
The change to one of Southwest's best-known policies comes as it faces falling profits and pressure…
Nora Redmond
Spirit Airlines is making big changes to how it sells tickets
Spirit Airlines announced a complete overhaul of its ticket offerings and added priority check-in a…
Benjamin Zhang
Southwest says 80% of its customers didn't like the unassigned-seating policy. But I will miss it.
Southwest Airlines said it was doing away with its open-seating policy because customers don't like…
Kelsey Vlamis
A Southwest flight came 150 feet from crashing in the sea. Experts suspect 'pure human error.'
A Southwest flight is being investigated after it flew dangerously close to Tampa's Courtney Campbe…
Mikhaila Friel
An engine cover rips off a Southwest Airlines Boeing 737, forcing an emergency landing
A panel covering one of the engines on a Boeing 737 operated by Southwest Airlines tore away mid-fl…
Kenneth Niemeyer
Southwest is being investigated after a slew of incidents, including a rare 'Dutch Roll' and planes flying too close to the ground
"Nothing is more important to Southwest than the safety of our customers and employees," a spokespe…
Polly Thompson
A Southwest Boeing 737 Max was just 150 feet above the ocean before being told to pull up, reports say
The FAA is investigating after a Southwest flight headed to Tampa was diverted to Fort Lauderdale a…
Mikhaila Friel
Delta has the best first class and Southwest has the best economy seats see JD Power's airline rankings
"The big takeaway from this year's study is the power of people to positively influence the overall…
Benjamin Zhang
Airlines may owe you for your flight chaos. Here's what to know.
Thousands of flights were canceled or delayed in the United States on Friday due to an IT issue cau…
Benjamin Zhang
A Southwest pilot nearly crashed his flight into the ocean: report
A Southwest Airlines flight near Hawaii plunged to within 400 feet above the ocean when a pilot mis…
Grace Eliza Goodwin
Airlines are scrambling to fix the unsustainable crisis caused by too many cheap flights
A flood of low-priced, money-losing, economy-class seats has airlines across the industry scrambli…
Benjamin Zhang
Southwest Airlines dismantled basketball players' wheelchairs, leaving them stranded for hours as they tried to reassemble them
Wheelchair basketball players were left stranded for hours by Southwest Airlines after their chairs…
Mia Jankowicz
Delta's CEO just sounded the alarm for airlines that depend on selling cheap tickets to survive
Delta CEO Ed Bastian had stark words for competing airlines that depend on selling low-priced ticke…
Benjamin Zhang
An activist investor with a new $1.9 billion stake in Southwest is calling for big changes at the airline
Southwest touts itself as the "LUV" airline, with free checked bags and no change fees. An activist…