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America's airports really are terrible — and the latest Skytrax rankings are proof
No US airport made the top 20 in this year's Skytrax rankings, with Seattle-Tacoma only managing 24…
Pete Syme
I've flown on Singapore's world's longest flight in business class. It was nice, but the new seats will be a game changer.
Singapore Airlines is known for luxury. Its investment in a new business class has one game-changin…
Taylor Rains
I saw how New York's biggest airport wants to build a 5-star terminal. I'd actually look forward to flying through.
JFK hopes to become a Skytrax five-star terminal, a feat no US airport had achieved until 2023, whe…
Taylor Rains
I tried Elon Musk's Starlink WiFi on its first Qatar Airways flight. Making video calls at 36,000 feet is a game changer for business and leisure.
Starlink's high speeds made it possible to video call without buffering. Bosses may love its produc…
Pete Syme
Elon Musk joined a video call at 38,000 feet to show off Qatar Airways' new Starlink WiFi
Qatar Airways is rolling out Starlink internet for free to customers on some planes. Speeds can be …
Pete Syme
An airline's first-class seats are too heavy. Its planes now need even more weight to fix it.
Swiss told BI the best way to counteract this center-of-gravity issue is to add even more weight to…
Taylor Rains
After an Airbus A350 U-turned due to an engine problem, an airline found 15 jets with the same issue
Cathay Pacific operates 48 of the Airbus A350 aircraft. It is unclear if other airlines are impacte…
Pete Syme
An air traffic controller was found asleep under a blanket mid-shift at one of the world's top airports
A safety report found that the worker had worked seven night shifts in nine days. He was covered in…
Polly Thompson
One of the world's top airlines will stop serving economy passengers in-flight instant noodles over fears of burns due to rising turbulence
Korean Air passengers will now be offered a range of snacks like corn dogs and sandwiches, the airl…
Pete Syme
Qatar Airways CEO says complaining about Boeing delays would be 'crying over spilled milk' as airline expands 777X order
Badr Mohammed Al-Meer said Qatar Airways is expecting its first Boeing 777X in 2026. The new widebo…
Pete Syme,Taylor Rains
A JetBlue passenger says she was scalded by hot tea during turbulence and is suing for $1.5 million
Tahjana Lewis is suing JetBlue for $1.5 million at a moment when turbulence is under a renewed focu…
Pete Syme
One of the world's top airlines is ending its cabin services early to safeguard against rising turbulence
Korean Air said it would finish cabin service 20 minutes earlier so it ends before the descent, due…
Pete Syme
A US pilot school has banned solo flights for trainees at one of the world's top airlines after a spate of incidents
Cathay Pacific has been trying to increase pilot numbers, but some of its cadets at school in Phoen…
Pete Syme
The top 20 best airports in the world according to passengers
Aviation rating firm SkyTrax uses global customer satisfaction surveys for 550 airports worldwide t…
Taylor Rains
Turbulence killed a passenger on a flight from London to Singapore, but severe injuries due to turbulence are incredibly rare
Geoff Kitchen, 73, died on a Singapore Airlines flight hit by turbulence. Less than 12 people a yea…
Pete Syme
A passenger died, and 30 more were injured, after severe turbulence on a flight from London to Singapore
Flight SQ321 from London to Singapore had to divert to Thailand after encountering severe turbulenc…
Pete Syme
Another of the world's best airlines is giving its staff a huge bonus after a 2nd year of record profits
Singapore Airlines posted record profits for the second year running. Bloomberg reports it will giv…
Pete Syme
Emirates, the powerhouse Middle Eastern airline, is giving staff a bonus of 20 weeks' pay after a blockbuster year
The Dubai-based airline posted record profits of $4.7 billion, and is set to reward staff in this m…
Pete Syme
As the US braces for another summer of travel chaos, this Japanese airport hasn't lost a single bag in its 30-year history
Kansai International Airport opened in 1994 and says it's never lost a bag. It cited "daily efforts…
Pete Syme
Singapore Airlines was ordered to pay a couple compensation for 'mental agony' after they complained their business-class seats didn't automatically recline
A couple received compensation after their business-class seats malfunctioned. Singapore Airlines s…