Best printers for Home

Best Mixer Grinder

Best wired Earphones

Best 43 Inch TV in India

Best Wi Fi Routers

Best Home Theatre in India

Smart Watch under 5000

Best Laptops for Education

Best Laptop for Students

<keyword id="20243474" type="General" weightage="100" keywordseo="telecom-companies" source="keywords">Telecom companies</keyword> will have to pay <keyword id="19951327" type="General" weightage="20" keywordseo="GST" source="keywords">GST</keyword> along with the instalments paid towards <keyword id="20434667" type="General" weightage="20" keywordseo="spectrum-charges" source="keywords">spectrum charges</keyword>, a senior official said. The <keyword id="62528" type="General" weightage="20" keywordseo="Department-of-Telecom" source="Orion">Department of Telecom</keyword> (DoT) will hold the next round of <keyword id="20509941" type="General" weightage="20" keywordseo="spectrum-auction" source="keywords">spectrum auction</keyword> on June 6 for eight spectrum bands meant for <keyword id="20501236" type="General" weightage="20" keywordseo="mobile-phone-services" source="keywords">mobile phone services</keyword>. The base price for the auction has been set at Rs 96,317 crore. The spectrum will be assigned for 20 years and successful bidders will be allowed to make payments in 20 equal annual instalments in the coming mega auction. The official said Goods and Services Tax (GST) will have to be paid at 18 per cent by telecom companies along with each instalment. "The <keyword id="19994390" type="General" weightage="20" keywordseo="GST-Council" source="keywords">GST Council</keyword> in its next meeting is likely to clarify the procedure for payment of GST by companies winning the bids during the spectrum auction," the official told PTI. The clarification will end confusion among field formations regarding the method for collection of GST in the auction process. All the available spectrum in the 800 MHz, 900 MHz, 1,800 MHz, 2,100 MHz, 2,300 MHz, 2,500 MHz, 3,300 MHz, and 26 GHz bands are part of the auction. The total frequencies being put under the hammer are valued at Rs 96,317 crore on base price. Moore Singhi Executive Director Rajat Mohan said under the GST law, spectrum payment is covered under licensing services for the right to use other natural resources on which tax is levied at 18 per cent. "Spectrum charges are payable in a phased manner over a period of time, and thereby tax payment shall also be staggered. The board should issue a clarification in this respect so as to avoid any litigation in this regard," Mohan said.

GST to be paid by telecom companies, along with instalments towards spectrum charges: Official

<ul class="summary-list"><li>Christiana Maxion became a matchmaker for ultra-high-earning men after getting fired from her job.</li><li>She charges up to $350K to match clients with one of the more than 40,000 women in her database.</li></ul>This as-told-to essay is based on a conversation with Christiana Maxion, a matchmaker and founder of <a target="_blank" href="https://www.instagram.com/christiana.maxion.matchmaker/?hl=en">Christiana Matching Solutions</a> in Dubai. It's been edited for length and clarity.Many people are shocked when I tell them my clients pay $350,000 for my matchmaking services. I tell them it's a small price, to pick the right partner the first time.I'm best known as <a target="_blank" href="https://christianamaxion.com/">Dubai's billionaire matchmaker</a>, helping ultra-high-net-worth men find their partners. My clientele can be demanding of my time, but they value my expertise and are serious about finding love.I tell them the quickest way to find their match is to ditch their "type" and get offline and meet people in person.<h2 id="89566fd1-d898-4b73-b6e4-3ee71a0c42ab">I moved to the UAE for love</h2>I moved to the UAE in 2016 to chase a man with whom I had a whirlwind romance the year before. Though we separated shortly after, I fell in love with <a target="_blank" href="https://www.businessinsider.com/american-mom-expat-raising-kids-dubai-better-mother-relocation-uae-2024-8">city life in Dubai </a>and decided to stay permanently. I worked my way up as a teacher and, by 29, became a primary school leader, guiding a team of 55.In 2020, my work turned remote, and I channeled my restless energy into creating an Instagram account called Dating in Dubai, where I documented my experiences dating in the city.My profile quickly gained popularity, and I realized I had hit an untapped market in the UAE.A recent influx of people <a target="_blank" href="https://www.businessinsider.com/american-move-family-kids-to-dubai-similarities-to-america-2024-8">moved to Dubai</a>, transforming it from a notoriously transient city to a permanent home. <a target="_blank" href="https://www.imidaily.com/mena/the-first-5-years-of-the-uae-golden-visa-examining-its-impact-and-evolution/">Visas were made more accessible,</a> and laws were Westernized to allow residents to <a target="_blank" class="" href="https://www.alketbilaw.com/news/does-the-new-law-allow-unmarried-couples-to-live-t/#:~:text=Dubai%3A%20The%20UAE%20government%20has,the%20scope%20of%20rape%20charges.">share a house</a> and have children out of wedlock. People were looking for serious relationships more than ever, and so they clung to my content as a pillar of relatability.<h2 id="1f90a37d-4958-4eaf-bef0-b5ab2ac7aa78">I got fired and decided to build my matchmaking service</h2>The school I was working for at the time caught wind of my Instagram account and fired me, saying my Instagram didn't match its ethos. It was hard saying goodbye to my career, but I understood why they made that decision. I spent my remaining months, on salary, growing Dating in Dubai into something bigger.Then I realized that everyone outsources everything in Dubai. I can't remember the last time I did my laundry, cleaned my house, or cooked for myself. I figured, why not outsource help for your <a target="_blank" class="" href="https://www.businessinsider.com/met-husband-through-matchmaker-after-trying-dating-apps-2024-8">dating life</a> as well? I'd always been a connector and the "therapist friend," so it felt right.In October 2021, I decided to create and launch my matchmaking agency. The service was built exclusively for accomplished professional men looking for women. My starting charge was 10,000 Dirhams, which roughly translates to $2,700.<h2 id="155f9621-26dd-4568-8f42-2d84c61499d7">My initial business model revolved around concierge services for dating</h2>I'd match my exclusively male clientele with a woman from my database and plan, book, and confirm their dates. My role as the intermediary would expedite the dating process and remove the fear of wasting precious time and energy on an unfit match.I built up my<a target="_blank" href="https://christianamaxion.com/join-the-database/"> database of women</a> by getting my friends involved. I knew so many <a target="_blank" href="https://www.businessinsider.com/dating-men-as-a-female-software-engineer-is-difficult-2024-8">successful single women</a> who were fed up with the traditional online dating scene and didn't want to be seen on a dating app at their status.I had them complete a questionnaire describing who they are and what they're looking for in a partner. Then, through word of mouth and promotion on my Instagram, I grew my database and felt steady enough to start taking on male clientele.<h2 id="d710514d-038b-4866-be74-1527c78b24a7">As the demand grew, so did my prices</h2>The demand was immediate and my database of women was growing by at least 10 daily.Within the first year, my agency racked up over 100 media mentions, including magazine covers and podcasts, and the desire for services skyrocketed. Six months into my business, it wasn't realistic to continue as a <a target="_blank" class="" href="https://www.businessinsider.com/financial-planning-tips-solopreneurs-small-business-owners-2024-3">solopreneur</a>, so I partnered with Cinqe, a global elite matchmaking service, to take on more clients.We started hiking up prices and decided to only work exclusively with ultra-high-net-worth men. My services now cost roughly between $30,000 and $350,000, depending on how much time a client desires.To become clients, applicants undergo a four-step vetting process, including a general application, <a target="_blank" class="" href="https://www.businessinsider.com/pwc-hr-signs-interview-went-well-2024-8">phone interview</a>, preliminary match call, and payment. During the call, I present them with current women in our database to learn their type and explore how we mesh as partners. If they're approved, we follow through with payment and contracts.<h2 id="1aca24ce-4f07-4cd3-8112-63a8de5bc61a">My ultra-high-net-worth clients expect my undivided attention</h2>One commonality between most of my clients is the urgency for immediate results.I've worked with five <a target="_blank" class="" href="https://www.businessinsider.com/election-business-leaders-billionaires-backing-kamala-harris-president-2024-7">billionaires</a> this year, and they all have one common thread — they want 100% of my time. So, I've had to introduce a complete buyout package that includes my assistance and seven matchmaking employees stationed in different time zones across the world. Someone from my team is always available to them.I hand-select profiles from our database of over 40,000 women and send them to clients for review. If they select a woman, we reach out to her and schedule an in-person meeting. They aren't permitted to communicate online before or after the date.I gather feedback from both parties and decide whether they'll meet again. I stay involved in the process until they find a lasting relationship.<h2 id="1c1fa2b2-2631-439f-980c-ef89b8bde984">But they respect my role</h2>I prefer working with <a target="_blank" class="" href="https://www.businessinsider.com/americans-feel-financially-insecure-wont-stop-luxury-shopping-millennials-genz-2024-5">high-earning clients</a> because they treat me like I work with them, not for them. When I charged less for my services, my clients engaged with me more passively but expected the same results. However, clients willing to pay six figures value my service and are serious about the process.Additionally, they don't want their time wasted, which works for me because I'm a straight shooter. I skip past the niceties and cut to the chase. Very rarely will you find me on a lengthy client call because we understand that shortness isn't personal, it's business.<h2 id="f20dcfca-75e7-49c6-9865-9f22e806562a">My advice for high-earning men looking for love</h2>The first thing I tell high-earning men looking for love is to throw your physical type out the window. The swipe cycle on <a target="_blank" class="" href="https://www.businessinsider.com/forever-alone-staying-single-done-with-dating-apps-2023-7">typical dating apps </a>encourages snap judgments based on characteristics like height, age, and ethnicity, which, in my book, are not compatibility factors. Prioritize finding a <a target="_blank" href="https://www.businessinsider.com/tech-bros-treat-dating-like-a-startup-2024-8">secure partnership</a> that's built on honest communication and a shared value system. You want to find a partner with whom you can grow an ever-expanding empire.Also, skip the dating app chat and <a target="_blank" class="" href="https://www.businessinsider.com/signed-up-for-matchmaker-worth-the-money-2024-7">meet in person</a> because you can't gauge true compatibility from a flat profile. You don't have to commit to an elaborate three-hour dinner date; go meet for lunch or a quick drink to feel the energy. Trust me, it'll work in your favor because, in my experience, the good guys don't know how to sell themselves online. They have the worst pictures and have no idea what to put on their dating profile.I've had successful politicians and celebrities who had lost faith in the dating scene leave my services with beautiful lifelong partnerships. This fuels the part of me that came to Dubai for the same hope.If you've had a unique experience with a matchmaker and would like to share your story, please email Tess Martinelli at tmartinelli@insider.com

I'm a matchmaker for ultrawealthy men and charge up to $350K for my services. I give all my clients the same advice.

<keyword id="22416554" type="General" weightage="20" keywordseo="EV-ride-hailing" source="keywords">EV ride-hailing</keyword> services and charging infrastructure network operator <keyword id="20354062" type="General" weightage="100" keywordseo="BluSmart" source="keywords" meta.keywordsubtype="org" meta.entityname="BluSmart" meta.hostid="261" meta.entityid="BluSmart">BluSmart</keyword> on Monday said it has raised USD 24 million (Rs 200 crore) capital in a <keyword id="20080855" type="General" weightage="20" keywordseo="funding-round" source="keywords">funding round</keyword>. The pre-Series B funding round saw participation from existing investors like responsAbility Investments AG as well as new investors such as Sumant Sinha, Chairman and CEO of ReNew, and <keyword id="22416555" type="General" weightage="20" keywordseo="MS-Dhoni-Family-Office" source="keywords" meta.keywordsubtype="org" meta.entityname="MS Dhoni Family Office" meta.hostid="261" meta.entityid="MS Dhoni Family Office">MS Dhoni Family Office</keyword>. The funds will support BluSmart in expanding its operations and building <keyword id="5933706" type="General" weightage="20" keywordseo="EV-charging-infrastructure" source="Orion">EV charging infrastructure</keyword> and assets in mega Indian cities, the company said. "Our latest fundraise of USD 24 million is an important step in our journey to scale the e-mobility fleet and <keyword id="3378793" type="General" weightage="20" keywordseo="EV-charging" source="Orion">EV charging</keyword> infrastructure," BluSmart co-founder Punit Goyal said. The company is building an integrated energy-infrastructure, mobility and technology company to take full advantage of the EV revolution, he added. "Investing in BluSmart's sustainable business model is not just about supporting a company; it's about being part of a movement that shapes the future of mobility," Dhoni, veteran cricketer, said.

EV ride-hailing firm BluSmart raises USD 24 million

<keyword id="19906967" type="General" weightage="20" keywordseo="Tata-Motors" source="keywords" meta.keywordsubtype="org" meta.entityname="Tata Motors" meta.hostid="153" meta.entityid="Tata Motors">Tata Motors</keyword> on Wednesday said it has tied up with <keyword id="20243465" type="General" weightage="20" keywordseo="Delta-Electronics-India" source="keywords" meta.keywordsubtype="org" meta.entityname="Delta Electronics India" meta.hostid="153" meta.entityid="Delta Electronics India">Delta Electronics India</keyword> and <keyword id="22863979" type="General" weightage="20" keywordseo="Thunderplus-Solutions" source="keywords" meta.keywordsubtype="org" meta.entityname="Thunderplus Solutions" meta.hostid="153" meta.entityid="Thunderplus Solutions">Thunderplus Solutions</keyword> to set up <keyword id="20111395" type="General" weightage="20" keywordseo="charging-infrastructure" source="keywords">charging infrastructure</keyword> for its range of <keyword id="21658969" type="General" weightage="20" keywordseo="electric-commercial-vehicles" source="keywords">electric commercial vehicles</keyword> (CVs). As part of the MoU inked between the parties, 250 new fast-charging stations for electric commercial vehicles would be set up across the country. Strategically located in and around over 50 cities, including Delhi, Mumbai, Chennai, Bengaluru, Pune, and Kochi, among others, these new charging stations will significantly increase the existing network of 540 commercial vehicle charging points, Tata Motors said in a statement. Basis its understanding of the commercial EV movement, the commercial vehicle major will recommend optimal locations and nearest dealerships for setting up the fast-charging stations, the company said. While Delta Electronics will supply the necessary hardware, Thunderplus Solutions will install and operate them, it added. E-commerce companies, parcel and courier service providers, among other industries, are increasing the adoption of commercial EVs for last-mile deliveries. "Expanding the available charging infrastructure on high-use routes will encourage more customers to opt for electric commercial vehicles and improve vehicle uptime, resulting in higher revenues and better profitability, while contributing towards a cleaner, greener environment," Tata Motors Commercial Vehicles Vice President and Business Head -- SCV &amp; PU -- Vinay Pathak said. Currently, Tata Motors sells Ace EVs to cater to various last-mile delivery requirements. The model is supported by over 150 electric vehicle service centres across the country. SEE ALSO: <a href="https://www.businessinsider.in/business/telecom/news/reliance-jio-and-airtel-gained-over-3-million-subscribers-in-june-vi-lost-nearly-a-million/articleshow/112670406.cms">Reliance Jio and Airtel gained over 3 million subscribers in June, Vi lost nearly a million</a> <a href="https://www.businessinsider.in/tech/mobile/news/the-iphone-pro-models-will-be-made-in-india-for-the-first-time-this-year/articleshow/112653019.cms">The iPhone Pro models will be made in India for the first time this year</a> <a href="https://www.businessinsider.in/stock-market/webstories/orient-technologies-ipo-price-band-to-risk-factors-all-you-need-to-know/slidelist/112646237.cms">Orient Technologies IPO – Price band to risk factors, all you need to know</a>

Tata Motors ties up with two firms to expand charging infra for electric CVs

<ul class="summary-list"><li>Brittany Patterson's 11-year-old son walked to a local dollar store alone without telling her.</li><li>A stranger called the cops, concerned he might be in danger, though he said he was OK.</li></ul>This as-told-to essay is based on a conversation with Brittany Patterson, 41, a real-estate broker and mom of four from Fannin County, Georgia. It has been edited for length and clarity.My cellphone rang at lunchtime on October 30, 2024, near the end of my 14-year-old son Evander's <a target="_blank" href="https://www.businessinsider.com/doctor-shares-tips-for-being-heard-during-medical-visits-2023-3">doctor's appointment</a>. It was the police.The sheriff's deputy asked if I knew that my youngest son, Soren, who was about to turn 11, was alone in our downtown area. "No," I said.It turned out he'd walked just under a mile from our house in the woods where he's homeschooled. The deputy wanted to know why he was there, how he got there, and why I didn't know where he was.<h2 id="80f69f87-6b5d-48bc-b647-b92c6dab7a51">The police brought him home</h2>I was annoyed with Soren for going into town without telling me or other family members first, but I wasn't panicking. I told her that I knew the roads and that he was mature enough to walk there without incident.The deputy said it wasn't safe because it was a <a target="_blank" class="" href="https://www.businessinsider.com/most-dangerous-roads-highways-world-2021-6">dangerous road</a>. She said all kinds of things could have happened, including being kidnapped.Fifteen minutes later, as I rushed home from the doctor's, my dad called to say the police had dropped Soren off. My mom and I chastised him for leaving the house without telling us where he was going and how long he was going to be.We discussed what had happened. Soren was supposed to accompany me to the appointment, but he wasn't there when I called out to say it was time to go.I figured he decided that he wanted to stay. I wasn't concerned because I knew we'd be back in about an hour and a half.We live on a rural 16-acre compound that includes our house, which contains an in-law suite for my dad, who's always home. My mom and sisters live in a building that's a three-minute walk away. The kids — we also have two daughters, Enola, 16, and Selah, 12 — always go back and forth between the properties.<h2 id="f4bd4cd2-f9dc-4501-a63c-168e5e0c346e">We grew up with a lot of independence</h2>My husband Josh works as a superintendent of schools in Montana. We were both <a target="_blank" class="" href="https://www.businessinsider.com/us-mom-lived-in-denmark-compares-american-and-nordic-parenting-2024-10">raised with a lot of freedom and independence</a>. We're free-range parents who want the same kind of life for our children. They're allowed to go back into the woods and dig and build forts. They ride their dirt bikes or walk over to the neighbor's house, where there's a nice flat spot to play basketball.Soren told me he'd gotten bored that lunchtime and just wanted to go for a walk. He walked into our small town of 370 people along the verge of the road — which has a speed limit of 25 to 35 miles an hour. He wandered through the gas station to say hi to his friend's grandma, who works there.She wasn't around, so <a target="_blank" class="" href="https://www.businessinsider.com/worked-new-dollar-general-started-falling-apart-before-it-opened-2023-11">he went into the Dollar General</a>. He was on his way back home when a lady <a target="_blank" class="" href="https://www.businessinsider.com/abandoned-post-offices-photos-history-2020-8">outside the post office </a>called him over to her car.<div type="image" title="A family posing inside a giant lighted holiday ornament." height="2268" width="3024" msid="115270349" hostid="261" sizebytes="408012"></div>"She asked if I was OK, and I said I was," Soren told me. She asked him who his mom was, and he told her my name. Then he got a little nervous — he didn't feel like he should be talking to her — and just walked away. I guess that, at some point, she called the police.I didn't fuss at Soren for walking to the Dollar General because I think that's fine. I fussed at him for not letting me know that he was going when leaving the property. It was a communication thing. He apologized, and we moved on with the afternoon.<h2 id="f0d5bd22-611e-4ef4-ae59-71964716e3ab">I was arrested</h2>Around 6:30 p.m., the deputy sheriff and another officer knocked on our door.I opened the door and held my finger up, asking if they could give me a moment to end my phone call with my client. "You need to step outside now," the deputy said. They asked me to turn around and put my hands behind my back. Soren was sitting right there watching this whole thing.They said that I was under arrest on a charge of reckless conduct and took my phone.At the station, they fingerprinted me. They stripped me down and made me change clothes into an orange jumpsuit. They scanned my body and took my mug shot.I was only in there for an hour and a half. My mom and sister paid $500 for me to be <a target="_blank" class="" href="https://www.businessinsider.com/date-asked-me-to-post-bail-for-him-2023-9">released on bail</a>, and I was back home by 8:30 p.m.On Halloween, a case manager from the Division of Family and Children Services visited our home and spoke to the kids, my mom, my sister-in-law, and my dad.<h2 id="c1c0be20-a38f-43bc-a764-b12a29bf4e97">I was asked to sign a safety plan</h2>The next day, I contacted David DeLugas, the founder of <a target="_blank" rel="nofollow noopener" href="https://urldefense.proofpoint.com/v2/url?u=https-3A__parentsusa.org_&amp;d=DwMFaQ&amp;c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&amp;r=AhsXuq61LSf9ONOz2FqVCWNi_6wlXzjX7EkJk9i4a_M&amp;m=uGEjrCTYW0kC3XPjlZTDSnHAlmwgqqqehpLIb1H6ER4yldng9J9kwNCirDnhMg67&amp;s=1DHhL3QqSmE0g1NOy-dcq9GymTkkx9R7gbqUWGhjy5E&amp;e=">ParentsUSA,</a> a nonprofit that often provides pro bono legal support to parents wrongly accused of child neglect.The case manager texted me on November 5 because she wanted to stop by to go over a so-called safety plan. It required me to delegate a "safety person" — presumably my mom — to be a "knowing participant and guardian" and watch over the children when I wasn't there. Under her supervision, I also needed to <a target="_blank" class="" href="https://www.businessinsider.com/teens-tracking-app-locations-not-stalking-good-parenting-2024-2">download a tracking app </a>onto Soren's phone so I could monitor his location.DeLugas, an attorney, explained the pros and cons of me signing — or not signing — the safety plan.I decided that it was better not to sign it. I knew the potential risk — that the deputies could push the issue and maybe even try to <a target="_blank" class="" href="https://www.businessinsider.com/mom-had-kids-taken-away-after-a-misdiagnosis-2022-6">have my children removed from my home</a> — so it's scary.But I feel it's more important to stand up for what we believe in. My kids are all supportive of that decision because we've talked about everything that's been going on. We know the maximum punishment could be a $1,000 fine and up to a year in jail. DeLugas is helping us dispute the charges.Meanwhile, friends and family have said they're concerned because they sometimes leave their kids alone at home or their kids go out for walks like Soren. They wonder now if they'll have cops show up because of it.None of us wants the government telling us how to raise our children.Editor's note: Business Insider verified Patterson's account through documents. We contacted the Division of Family and Child Services in Georgia and the assistant district attorney handling Patterson's case for comment on whether the charges are being dropped. They have not yet responded. The Fannin County Sheriff's Office said it did not comment on pending cases.

My 11-year-old walked less than a mile away from home. I was arrested and charged with reckless conduct.

<ul class="summary-list"><li>Ted Colbert, head of Boeing's defense, space, and security division, is leaving the company, per CNBC.</li><li>Boeing CEO Kelly Ortberg announced Colbert's departure in a staff memo on Friday, CNBC reported.</li></ul>Ted Colbert, the head of Boeing's defense, space, and security division is leaving the company after 15 years, CEO Kelly Ortberg told staff in a memo on Friday, according to CNBC.CNBC reported that in the memo, Ortberg — who came to <a target="_blank" class="" href="https://www.businessinsider.com/boeing-labor-crisis-wage-increase-union-strike-contract-2024-9">Boeing</a> in early August — thanked Colbert for his service to the company and announced that Steve Parker, the chief operating officer of Boeing's defense, space, and security division, would take over Colbert's duties until a replacement can be named.Colbert and representatives for Boeing did not immediately respond to requests for comment from Business Insider."At this critical juncture, our priority is to restore the trust of our customers and meet the high standards they expect of us to enable their critical missions around the world," CNBC reported Ortberg wrote in the memo. "Working together, we can and will improve our performance and ensure we deliver on our commitments."Colbert's departure comes amid significant turbulence in the company. He is the first executive to leave the company since Ortberg became CEO. It's unclear what led to his departure.Boeing's defense, space, and security division has had budget overruns in developing its next-generation tanker for the US Air Force, according to <a target="_blank" class="" href="https://www.defensenews.com/industry/2024/01/09/cautionary-tale-how-boeing-won-a-us-air-force-program-and-lost-7b/#:~:text=The%20contract%20was%20firm%2Dfixed,contract%20value%20of%20%244.9%20billion.">Defense News</a>, and had recent issues with its <a target="_blank" class="" href="https://www.businessinsider.com/boeing-starliner-spacecraft-returns-to-earth-without-nasa-astronauts-2024-9">Starliner spacecraft</a>.Earlier this month, the <a target="_blank" class="" href="https://www.businessinsider.com/boeing-starliner-spacecraft-returns-to-earth-without-nasa-astronauts-2024-9">Starliner returned to Earth</a> without issue but also without the NASA astronauts who piloted it to the International Space Station. NASA announced last month that the astronauts would remain on the space station and will return on a <a target="_blank" href="https://www.businessinsider.com/nasa-admits-spacex-working-on-backup-plan-stuck-boeing-astronauts-2024-8">SpaceX craft</a> in February 2024 due to concerns about thruster issues and a helium leak with the Starliner.Stock for the aerospace company is down more than 39% since January 1.

The executive in charge of the division that has 2 astronauts stuck in space is leaving Boeing

<ul class="summary-list"><li>Council members in DC on Tuesday voted in favor of letting bars and restaurants charge service fees of up to 20%.</li><li>The Restaurant Revitalization bill says that businesses have to "prominently" disclose the charge to diners.</li></ul>Council members in DC voted to allow restaurants and bars to charge service fees of up to 20%, provided that it's made clear to diners before they order.DC council members voted on Tuesday to approve the Restaurant Revitalization bill, which includes clauses related to liquor licenses and regulating delivery services.In an amendment voted in on Tuesday, the bill now limits how much restaurants and bars can add on to customers' bills as a service charge.The <a target="_blank" href="https://lims.dccouncil.gov/downloads/LIMS/52129/Meeting2/Amendment/B25-0056-Amendment3.pdf?Id=186424">amendment</a> says that businesses can impose "a service fee of not more than 20%" as long as they "prominently" disclose the charge by listing it on their menus and websites and telling customers before they place an order. The businesses have to state on their menus <a target="_blank" href="https://lims.dccouncil.gov/downloads/LIMS/52129/Meeting2/Amendment/B25-0056-Amendment4.pdf?Id=186440">how the fee will be used</a>, including what proportion would be used for base operating costs and what proportion would go to workers above the applicable minimum wage.More restaurants have been scrapping tips in recent years and replacing them with <a target="_blank" href="https://www.businessinsider.com/restaurants-america-eating-out-crisis-your-fault-labor-shortage-tipping-2024-2">service charges</a>. But diners and consumer groups have been <a target="_blank" href="https://www.businessinsider.com/los-angeles-restaurants-service-fees-tips-gratuities-charge-bill-reddit-2023-8">hitting back</a> against these additional fees, arguing that they're not always clearly disclosed on menus and that these charges should just be included in the menu prices.The council members behind the amendment said that businesses in DC were already <a target="_blank" href="https://oag.dc.gov/release/consumer-alert-dc-restaurants-are-barred-charging">allowed to impose service charges</a> if they met certain guidelines, yet some restaurants still faced lawsuits over the practice. The amendment aims to stamp this out.Travelers United, a nonprofit that <a target="_blank" href="https://www.travelersunited.org/hidden-restaurant-fees-legal-case/">filed lawsuits</a> against two restaurant groups that charged service fees in DC, argued that they were deceptive.The amendment stipulates that bars and restaurants that introduce service fees under the guidelines won't be carrying out "unfair or deceptive" trade practices."The amendment creates a 'safe harbor,' so that those in compliance will be protected from private lawsuits," the council members said in a rationale statement to support the amendment. "The intent is to ensure disclosure to patrons."The amendment was passed seven votes to six.The Restaurant Revitalization bill has now been sent to DC Mayor Muriel E. Bowser for review, after which it will head to the District's Congress.<h2>DC is eliminating tip credits for bar and restaurant workers</h2>DC's Tip Credit Elimination Act, which came into force last year, requires restaurants in DC to raise minimum wages for tipped workers each year until they reach the district minimum wage by 2027.Groups like One Fair Wage are trying to overturn legislation allowing lower wages for tipped workers. <a target="_blank" href="https://www.washingtonpost.com/dc-md-va/2024/02/09/service-fees-dc-restaurants/">The Washington Post</a> reported that some restaurants had introduced service charges to cover the higher wages they now need to pay staff.The Tip Credit Elimination Act has been gradually shrinking the amount of tip credit that restaurants can claim.The minimum wage that employers have to pay for tipped workers in DC is currently <a target="_blank" href="https://does.dc.gov/service/office-wage-hour-compliance-0">$8 an hour</a>. However, if a worker's average tip earnings don't bring this up to the District minimum wage of $17 an hour, the employer has to pay the difference.From July 1, when the District minimum wage goes up to $17.50 an hour, restaurants will have to pay tipped workers a minimum of $10 an hour.At Tuesday's council meeting, an <a target="_blank" href="https://lims.dccouncil.gov/downloads/LIMS/52129/Meeting2/Amendment/B25-0056-Amendment5.pdf?Id=186425">amendment</a> to speed up the implementation of the Tip Credit Elimination Act by requiring restaurants to pay tipped workers the District minimum wage by July 2025, instead of 2027, was voted down.Other provisions in the Restaurant Revitalization bill include conducting a study into the working conditions of delivery drivers and allowing them to use the restrooms of restaurants where they collect orders.

Live in DC? Get ready for 20% service charges when you eat out.

<ul class="summary-list"><li>The Secret Service is investigating Elon Musk's tweet about why people were not "even trying to assassinate Biden/Kamala."</li><li>According to Bloomberg News, the agency declined to turn over records related to the probe.</li></ul>The Secret Service is looking into Tesla CEO <a target="_blank" class="" href="https://www.businessinsider.com/elon-musk-kamala-harris-post-x-twitter-advertiser-mess-2024-9">Elon Musk</a>'s tweet that questioned why no one was trying to assassinate President Joe Biden or Vice President Kamala Harris.According to Bloomberg News, the Secret Service declined to release information related to Musk's tweet over the weekend due to "enforcement proceedings." The publication had filed a Freedom of Information Act to see what the response was to Musk replying to a user on X, "Why they want to kill Donald Trump?"In response, Musk, who owns X, wrote, "And no one is even trying to assassinate Biden/Kamala."Musk later <a target="_blank" class="" href="https://www.businessinsider.com/elon-musk-learned-lesson-twitter-x-kamala-harris-donald-trump-2024-9">deleted his message</a> and chalked it up to people not understanding his sense of humor."Well, one lesson I've learned is that just because I say something to a group and they laugh doesn't mean it's going to be all that hilarious as a post on ," he wrote.A Secret Service spokesperson said the agency knew of Musk's message but would not be offering further comment."The Secret Service is aware of the social media post made by Elon Musk and as a matter of practice, we do not comment on matters involving protective intelligence," Melissa McKenzie, a spokesperson for the Secret Service, said in a statement to Business Insider. "We can say, however, that the Secret Service investigates all threats related to our protectees."Trump allies, including Musk, have tried to emphasize that the former president has survived two assassination attempts in recent months while leading Democrats have not had such close calls.Trump was injured during the July assassination attempt as a bullet nearly missed his head during a rally in Butler, Pennsylvania. On Sunday, law enforcement officials said they thwarted another attempt when they spotted a man with a gun lurking in the woods close to a golf course Trump was on. The suspect, Ryan Routh, now faces two federal gun charges.Musk offered his full-throated <a target="_blank" class="" href="https://www.businessinsider.com/elon-musk-endorses-trump-after-pennsylvania-rally-incident-2024-7">endorsement</a> to Trump after the Butler shooting.It is true that Harris has not been shot, but federal law enforcement agencies have arrested multiple individuals who threatened to kill her since she began her historic vice presidency in 2021. Last month, the FBI arrested a Virginia man for threatening Harris and other officials on GETTR, a conservative social media site. <a target="_blank" class="" href="https://abcnews.go.com/Politics/man-gun-arrested-vice-presidents-official-residence-police/story?id=76520037">In 2021</a>, Secret Service arrested a man who was armed with a rifle and ammunition near the <a target="_blank" class="" href="https://www.businessinsider.com/vice-president-perks-naval-observatory-telescope-2016-6">Naval Observatory</a>, the vice president's residence.As Bloomberg pointed out, the Secret Service often investigates direct and implied threats against the people they protect, including Biden and Harris.Most often, the worst that comes of it is a visit from a Secret Service officer. Comedian Kathy Griffin, who posted a photo of a <a target="_blank" class="" href="https://www.businessinsider.com/kathy-griffin-trump-head-photo-2017-5">fake severed head</a> of Trump when he was president, has said she was investigated for two months before federal law enforcement officials decided not to press charges.The White House previously called out Musk for his post."Violence should only be condemned, never encouraged or joked about. This rhetoric is irresponsible," the White House said in a statement, per ABC News.A representative for Musk did not immediately respond to Business Insider's request for comment.<a target="_blank" class="css-1jxf684 r-bcqeeo r-1ttztb7 r-qvutc0 r-poiln3 r-xoduu5 r-1q142lx r-1w6e6rj r-9aw3ui r-3s2u2q r-1loqt21" href="https://x.com/elonmusk/status/1835573866271330307"> </a>

Secret Service is investigating Elon Musk's 'Biden/Kamala' assassination tweet        

In an era where customer experience is a primary business differentiator, the role of service hubs has evolved from merely answering calls to becoming innovation centers. With the infusion of advanced technologies like <keyword id="107950" type="General" weightage="20" keywordseo="artificial-intelligence" source="Orion">Artificial Intelligence</keyword> (<keyword id="6355999" type="General" weightage="20" keywordseo="AI" source="Orion">AI</keyword>) and Generative AI (Gen-AI), the service hub industry is now undergoing a transformation that promises to redefine customer interactions, according to experts. “The nature of the industry will change. I think even calling it <keyword id="19945906" type="General" weightage="20" keywordseo="customer-service" source="keywords">customer service</keyword> or service industry may be a very different outlook 5 years from now,” said Sameer Bapat, SVP and COO of Cognizant IOA, during a panel discussion on “Revolutionsing Customer Experience Innovating Service Hubs Through Technology,” hosted by Business Insider India. Leaders in the industry believe that India is entering the golden age of customer service, one powered by data-driven insights, AI-driven empathy, and evolving human-machine collaboration. “The net amount of venture capital and private equity capital that you’re going to see in the customer service industry going forward is going to 5-10x of what it has been in the last 5 years,” predicted panelist Vijay Narsapur, SVP and Business Head of Infosys BPM. <div type="Youtube" id="E23CeECUh9A" title="Revolutionizing Customer Experience: Innovating Service Hubs Through Technology" thumbUrl="https://i.ytimg.com/vi/E23CeECUh9A/mqdefault.jpg"><url><![CDATA[https://www.youtube.com/watch?v=E23CeECUh9A]]></url></div> <h2>The evolution of service hubs: More than customer service</h2>No longer just centers for addressing customer complaints or technical issues, today’s service hubs are integrating innovative technologies to become the nerve center of business operations. According to Sanjay Kukreja, Global Technology Head at Eclerx, tools like data engineering and cloud computing have shifted customer service into real-time interactions, allowing businesses to assist customers faster and more efficiently than ever before. For Narsapur, service hubs are now the lifeblood of the business process management (BPM) industry. End customers have become increasingly comfortable interacting with AI and automated systems. However, they still crave human connection, especially when complex or emotionally charged issues arise. Narsapur points out that this blending of technology and human touch is crucial for refining the customer journey. As businesses scale, service hubs are expected to balance these elements more tightly to deliver both efficiency and empathy. <h2>AI and Gen-AI: Disruptors or Enhancers?</h2>Arguably, the most significant driver of change in the service hub industry has been the integration of AI and Gen-AI. Bapat explains that these technologies have transformed how service hubs operate. Automation tools have led to productivity gains ranging between 20% to 60%, primarily by streamlining mundane tasks, improving scalability, and delivering more personalized customer interactions. This isn’t just an incremental improvement—it’s a deep, domain-led transformation of how companies interact with their customers. But, as Abhinandan Jain, Chief Growth Officer at Startek, notes, AI doesn’t just enhance efficiency—it also amplifies empathy. Service hubs are learning how to use AI as an "empathy amplifier," where AI-driven systems handle routine queries, and human agents step in for more complex, emotionally charged interactions. This helps agents focus on delivering the high-touch experiences customers expect when they escalate an issue to a real person. While there has been some anxiety surrounding AI replacing jobs, the experts argue that this technology will instead create more high-value roles. ““There is going to be an increase of anywhere between 2x to 5x in the number of jobs that are going to be created in this particular industry,” said Narsapur. For example, there will be an increasing demand for professionals skilled in data science, machine learning, and algorithm management to maintain and improve AI systems. According to a <a href="https://www.mckinsey.com/mgi/our-research/generative-ai-and-the-future-of-work-in-america">McKinsey</a> report, AI will automate 25-30% of jobs in customer service, but the technology will also create new roles in AI supervision, data analysis, and customer experience management. <h2>Data-driven insights and the role of <keyword id="23232621" type="General" weightage="20" keywordseo="CRM-tools" source="keywords">CRM tools</keyword></h2>One of the most promising developments in the service hub sector is the increasing reliance on data to drive customer interactions. Jain explains that service hubs are now equipped with sophisticated Customer Relationship Management (CRM) tools that can mine both structured and unstructured data, enabling companies to gain a holistic view of customer behavior. This level of insight allows businesses to not only address customer queries more efficiently but also predict future needs, making the customer journey more proactive than reactive. These CRM platforms are evolving, too. Narsapur notes that many service hubs, particularly in industries like banking and telecom, now use platforms that integrate various aspects of customer interaction, from onboarding to relationship management. These platforms provide a unified view of customer interactions, allowing agents to access the information they need quickly, which ultimately drives faster resolution times and higher customer satisfaction. A <a href="https://www.gartner.com/en/newsroom/press-releases/2021-01-12-gartner-predicts-80--of-customer-service-organization">Gartner</a> study revealed that by 2025, 80% of customer service interactions will be handled by AI and CRM systems, up from 52% in 2020. <h2>The economic impact of AI on service hubs</h2>The rise of AI and Gen-AI is also fueling an economic boom in the service hub sector. Jain predicts that the influx of venture capital and private equity in AI research for customer service hubs will increase five- to ten-fold in the coming years. This investment is primarily driven by the need for businesses to remain competitive in an increasingly tech-driven market. The economic growth potential is massive, especially in regions like India, where the talent pool for AI and data science is unmatched. Kukreja echoes this sentiment, noting that India’s service hubs are well-positioned to lead this transformation due to their depth of talent in areas such as data engineering, mathematics, and AI development. This gives Indian service hubs a competitive edge as companies look to scale their customer service operations with tech-driven solutions. Global spending on Gen-AI is expected to reach $26 billion by 2027, with Japan and India set to become the most rapidly expanding markets in the forthcoming years, according to <a href="https://www.idc.com/getdoc.jsp?containerId=prAP52048824">IDC</a>. <h2>What lies ahead for service hubs?</h2>As we look to the future, the role of service hubs will likely expand even further. Narsapur warns that while platforms and AI will drive efficiency, businesses should not rely solely on technology. Competitive advantage will come from the integration of human expertise, technology, and industry-specific solutions. Different sectors, such as banking, telecom, and retail, each have unique needs that service hubs must adapt to in order to provide effective, personalized customer experiences. AI will play a central role in this transformation. But as Jain points out, it won’t replace human agents entirely. Instead, it will coexist with them, moving people up the value chain to focus on higher-value tasks. AI will handle the routine, while humans will step in where emotional intelligence and complex problem-solving are required. In the end, the future of service hubs is not just about technology; it’s about blending tech and humanity in a way that elevates customer experiences to new heights. We are at the dawn of a new era for customer service hubs. The infusion of AI and Gen-AI, along with data-driven insights and sophisticated CRM tools, is transforming the industry from the ground up. Far from being a threat to jobs, AI will create new opportunities, leading to a more dynamic, efficient, and empathetic customer experience. With significant economic growth on the horizon, particularly in regions like India, the service hub industry is set to play a pivotal role in the future of business. The golden age of customer service is here, and the best is yet to come. This article is part of a four-part webinar series in partnership with nasscom. These monthly webinars aim to delve deep and offer insights into the evolving BPM landscape. You can watch the full video of the second session <a href="https://www.youtube.com/watch?v=E23CeECUh9A">here</a>. Disclaimer: This article is generated and published by the Insider Studios team. You can get in touch with them on insiderstudios@businessinsider.in

Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions

<ul class="summary-list"><li>On Sunday, a suspect was apprehended after an apparent assassination attempt on Donald Trump.</li><li>It appeared to be the second attempt in two months on the former president's life.</li><li></li><li>Here's what we know about the shooting suspect, who is in law-enforcement custody.</li></ul>A suspect was taken into custody Sunday and charged Monday after what the FBI is investigating as an <a target="_blank" class="" href="https://www.businessinsider.com/trump-shots-fired-florida-golf-course-2024-9">attempted assassination</a> on former President Donald Trump while he played golf in <keyword id="23182209" type="General" weightage="20" keywordseo="West-Palm-Beach" source="keywords">West Palm Beach</keyword>, Florida. Authorities identified Ryan Wesley Routh, a 58-year-old man with ties to both Hawaii and North Carolina, as the man arrested in connection with the incident. No injuries were reported during Sunday's incident, and Routh now faces federal charges. Here's what we know about Routh and the incident so far. <h2 style="font-family: LabGrotesque, Helvetica, Arial, sans-serif; line-height: 37.5px; margin-top: 1.875rem; margin-bottom: 10px; font-size: 1.875rem;">The <keyword id="20346186" type="General" weightage="20" keywordseo="Secret-Service" source="keywords" meta.keywordsubtype="org" meta.entityname="Secret Service" meta.hostid="83" meta.entityid="Secret Service">Secret Service</keyword> opened fire at a gunman</h2>Law-enforcement officials said a Secret Service agent spotted a rifle barrel sticking through a chain-link fence in the bushes near where Trump was playing golf Sunday at his course in West Palm Beach, prompting the Secret Service to open fire. "We are not sure right now if the individual was able to take a shot at our agents, but for sure, our agents were able to engage," a Secret Service representative said at a press conference shortly after the incident. Palm Beach County Sheriff Ric Bradshaw, who led the press conference, estimated that Trump was 300 to 500 yards away when the Secret Service agent spotted the rifle barrel. According to a criminal complaint, Routh fled the scene after the Secret Service opened fire. <h2 style="font-family: LabGrotesque, Helvetica, Arial, sans-serif; line-height: 37.5px; margin-top: 1.875rem; margin-bottom: 10px; font-size: 1.875rem; color: rgb(17, 17, 17); background-color: rgb(255, 255, 255);">Routh was identified by a witness and detained</h2>Bradshaw said a witness helped authorities identify the suspect using his vehicle. "Fortunately," he said, "we were able to locate a witness that came to us and said, 'Hey, I saw the guy running out of the bushes — he jumped into a black Nissan, and I took a picture of the vehicle and the tag,' which was great." Bradshaw said law enforcement used information from the witness to pull over the vehicle on the I-95 freeway in Martin County, north of West Palm Beach, and detain its driver. He said the witness later identified the driver as the person he had seen running from the bushes at the golf course. <h2 style="font-family: LabGrotesque, Helvetica, Arial, sans-serif; line-height: 37.5px; margin-top: 1.875rem; margin-bottom: 10px; font-size: 1.875rem; color: rgb(17, 17, 17); background-color: rgb(255, 255, 255);">A rifle with a scope was found at the scene</h2>According to a criminal complaint, location data from a cellphone connected to Routh suggests he had been in the area near the golf course for roughly 12 hours before the apparent assassination attempt. Police who searched the area around the fence found an SKS-style rifle with a scope and two bags tied to the fence, according to the criminal complaint. The complaint said the serial number on the gun had been partially damaged. Authorities on Sunday said the bags contained ceramic tile and that officials also found a GoPro camera at the scene. Routh was held Sunday and appeared in court on Monday, where he was charged with possession of a firearm by a prohibited person and possession of a firearm with an obliterated serial number, both felony charges. Neither charge makes mention of an assassination attempt, though further charges may be pending. He is due to be arraigned on the charges later this month. <h2 style="font-family: LabGrotesque, Helvetica, Arial, sans-serif; line-height: 37.5px; margin-top: 1.875rem; margin-bottom: 10px; font-size: 1.875rem; color: rgb(17, 17, 17); background-color: rgb(255, 255, 255);">Routh was reportedly convicted on a weapons charge</h2>The Associated Press, citing North Carolina government records, reported that Routh was convicted in 2002 of possessing a weapon of mass destruction. The AP said the records didn't provide further details but separately noted that a 2002 story from the <a target="_blank" class="Link AnClick-LinkEnhancement" href="https://greensboro.com/article_3006b4f9-9370-5b08-a54e-46c87faf6cbe.html">News &amp; Record</a> newspaper in Greensboro, North Carolina, reported that a 36-year-old named Ryan Routh had been arrested after a three-hour standoff with law enforcement in which he was accused of barricading himself inside a roofing business following a traffic stop. He faced charges including possessing a weapon of mass destruction, which the News &amp; Record said was referring to a machine gun. <h2 style="font-family: LabGrotesque, Helvetica, Arial, sans-serif; line-height: 37.5px; margin-top: 1.875rem; margin-bottom: 10px; font-size: 1.875rem; color: rgb(17, 17, 17); background-color: rgb(255, 255, 255);">He once seemed willing to die in the Ukraine war</h2><a target="_blank" class="" href="https://www.nytimes.com/2024/09/15/us/politics/trump-shooting-suspect-routh.html">The New York Times</a> reported Routh had expressed a desire on social media to die in battle in <a target="_blank" class="" href="https://www.businessinsider.com/putins-threatening-the-west-with-war-its-not-the-first-time-2024-9">Ukraine's war against Russia</a>. His bio on Signal, an encrypted messaging platform, read in part, "Civilians must change this war and prevent future wars," the Times reported. The former construction worker talked to the outlet in 2023 for a story about Americans traveling to Ukraine to aid in the war effort. The Times said he had no military experience but said he'd traveled to Ukraine and wanted to recruit Afghan soldiers to fight Russia. <h2 style="font-family: LabGrotesque, Helvetica, Arial, sans-serif; line-height: 37.5px; margin-top: 1.875rem; margin-bottom: 10px; font-size: 1.875rem; color: rgb(17, 17, 17); background-color: rgb(255, 255, 255);">Routh has supported politicians on both sides of the aisle — including Trump</h2>Routh wrote in a self-published book last year that he had previously voted for Trump but then reversed his support, <a target="_blank" class="" href="https://apnews.com/article/trump-assassination-attempt-suspect-ukraine-f76ed09f256f6bd21727a10901d92af7?utm_campaign=TrueAnthem&amp;utm_medium=AP&amp;utm_source=Twitter">The Associated Press reported</a>. According to the AP, in the book, titled "Ukraine's Unwinnable War," Routh wrote of Iran, "You are free to assassinate Trump." Routh also criticized the former president for the January 6, 2021, attack on the US Capitol and for his withdrawal from the Iran nuclear accord. The AP reported Routh had supported various politicians online, including Bernie Sanders, Tulsi Gabbard, Nikki Haley — and most recently Joe Biden and Kamala Harris. Correction: September 16, 2024 — An earlier version of this story misidentified the gun recovered at the scene. Authorities ultimately identified it as an SKS-style rifle. The Palm Beach County sheriff had earlier identified it as an AK-47-style rifle, not as an AK-47. The story also misidentified which official said, "For sure, our agents were able to engage." It was a Secret Service official, not the county sheriff. The story was separately updated with new information, including the timing of when the suspect is scheduled to be arraigned on the charges.

You Searched For "service charge" and got 10 results

GST to be paid by telecom companies, along with instalments towards spectrum charges: Official

PTI

I'm a matchmaker for ultrawealthy men and charge up to $350K for my services. I give all my clients the same advice.

Tess Martinelli

EV ride-hailing firm BluSmart raises USD 24 million

PTI

Tata Motors ties up with two firms to expand charging infra for electric CVs

PTI

My 11-year-old walked less than a mile away from home. I was arrested and charged with reckless conduct.

Jane Ridley

The executive in charge of the division that has 2 astronauts stuck in space is leaving Boeing

Katherine Tangalakis-Lippert

Live in DC? Get ready for 20% service charges when you eat out.

Grace Dean

Secret Service is investigating Elon Musk's 'Biden/Kamala' assassination tweet

Brent D. Griffiths

Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions

Insider Studios

What we know about Ryan Wesley Routh, the suspect in the apparent assassination attempt against Donald Trump

Katherine Tangalakis-Lippert

Popular Keywords

Buying Guides