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Ola Electric boosts service capacity by 30%; adds over 50 centers, and 500 technicians to clear complaint backlog
Ola was in the spotlight earlier this month following a public spat between its founder Bhavish Agg…
Odisha gears up for cyclone Dana: 5000 relief centers set up, 10 lakh people to be evacuated
Meanwhile, Chief Minister Mohan Majhi has directed the ministers to supervise cyclone management in…
Tier II and Tier III cities to see maximum retail expansion in coming years: JLL
The report also added that the Tier II and Tier III cities in the country are experiencing a surge …
ANI
Amazon's AI data center dream runs into the reality of 'zombie' facilities, higher costs, and labor shortages
The cloud giant's predicament highlights broader tech industry challenges as generative AI upends t…
Eugene Kim
Over 90% of AWS's biggest data center customers are now using its homegrown Graviton chips, executive says
AWS's Graviton chips, launched in 2018, are used by over 90% of its 1,000 largest customers, highli…
Eugene Kim
Nobel laureate Paul Romer says the US could not replicate India’s Aadhar success — here’s why
Romer emphasised that Aadhaar has solved a crucial problem — authenticating the identity of citizen…
Parents are turning to a 'paid village' to handle childcare and cleaning. Costs range from $500 to $2,600 a month.
Parents are leaning on a paid village to take care of their children. It can cost anywhere between …
Kelly Burch
Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
Office space leasing in India off to a strong start in Q1-2024
The demand for office spaces during the first quarter of 2024 has been strong, registering total le…
ANI
A major student-loan company is once again at the center of a lawsuit blocking debt cancellation for millions of borrowers
The latest lawsuit that temporarily blocked broader debt cancellation argues the relief would harm …
Ayelet Sheffey
Walmart is shuttering all its 51 health centers and ending virtual care services as Amazon leans into the space
Walmart said the health business has proven "unsustainable," reversing a recent plan to double the …
Dominick Reuter
Trump's favorite hobby presents a 'nightmare' security challenge, former Secret Service agent says
Former President Donald Trump loves to play golf. That doesn't mean the Secret Service will shut do…
Lloyd Lee,Katherine Tangalaki…
‘Comedian ban na sake, Chaudhary banne chale’: Ola CEO Bhavish Aggarwal after Kunal Kamra criticises Ola EV service
Comedian Kunal Kamra criticized Ola Electric's service quality on social media, sparking a heated e…
The scary secret behind the boom in data centers
How Amazon, Google, and Microsoft are monopolizing our AI future
Adam Rogers
Apple's new AI is made in Google data centers
To catch up in AI, Apple has turned to Google for help, tapping the search giant's vast cloud netwo…
Hugh Langley
Embattled Secret Service director resigns after Trump assassination attempt
After a top Democrat called on Director Kimberly Cheatle to resign, it was clear that her surivial …
Brent D. Griffiths
Xerox signs deal with TCS to transform its IT technology using Cloud, GenAI
Tata Consultancy Services (TCS) has expanded its partnership with Xerox to fast track the evolution…
ANI
Global software glitch affects medical services in Himachal Pradesh; Lab tests, health reports on hold
The issue began on Friday, leading to widespread problems in hospitals and clinics across the state.
ANI
Finally, an explanation for why it's so frustrating to deal with customer service
If you've ever been at your wit's end with a customer service rep who can't help, you may be a vict…
John Towfighi
CVS may soon show whether AI can start to replace call centers
CVS Pharmacy is going to use AI to answer customers' questions on the phone before taking you to a …