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4 mins read

Interview: Salesforce CEO Marc Benioff bashes Microsoft as generative AI threatens his company's CRM lead

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Gener…

Ashley Stewart   


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4 mins read

Salesforce's new AI platform lets companies build their own digital agents to automate tasks

Salesforce's vice president of business development shares how the company is providing automation …

Matthew S. Smith   


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5 mins read

Salesforce kicked me out after I left my desk to play ping pong. Here's why I think employees shouldn't be micromanaged.

In 2014, a game of ping-pong at work lost Miles Schwartz his internship at Salesforce. Now, he want…

Charissa Cheong   


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3 mins read

Here’s how Tata CLiQ transformed service advisor experience and improved first-time resolution rate by 15%

For Tata CLiQ, the flagship digital commerce initiative of the Tata Group, that definition is qu…

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4 mins read

Salesforce unveils disruptive AI-backed solutions that can create personalised content in a single click

The chief executive officer of a large services company in India was once asked why emails to cus…

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2 mins read

Salesforce stock could jump 32% after 'beat and raise' quarter, Wedbush says

Wedbush's Dan Ives holds a $300 price target on shares of Salesforce, representing a potential 32% …

Will Daniel   


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2 mins read

Salesforce rises as the software maker lifts earnings outlook after completing its acquisition of Slack

Salesforce's outlook follows the July 21 closing of its $27.7 billion acquisition of workplace mess…

Carla Mozée   


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2 mins read

Freshworks jumps 36% in trading debut after pricing IPO at $36 per share

The firm priced its initial public offering at $36 per share Tuesday evening, selling 28.5 million …

Isabelle Lee   


Paayal Zaveri,Ashley Stewart   


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2 mins read

Salesforce falls 11% after confirming $27.7 billion Slack acquisition and forecasting slower growth

The Slack deal's price tag reflects a 55% premium to where shares traded before news of the acquisi…

Ben Winck   


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2 mins read

Slack surges 7% on report that Salesforce takeover will be announced Tuesday afternoon at a premium

The news lifted Slack shares to record highs. The company has rallied roughly 64% since reports of …

Ben Winck   


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2 mins read

Salesforce spikes 29% on blockbuster earnings and boosted full-year forecast

Salesforce's post-earnings surge led the S&P 500 in Wednesday trading and pushed the benchmark inde…

Ben Winck   


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3 mins read

From Salesforce to Air India, here are the companies that are using ChatGPT

ChatGPT, the AI chatbot developed by OpenAI, has recently become one of the most popular tools for …

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1 min read

Slack spikes 32% following report of potential takeover by Salesforce

Such a deal would likely value Slack at more than the $17 billion market cap it held before shares …

Ben Winck   


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2 mins read

Milliseconds matter in a digital-first world, says Salesforce as it launches real-time data platform

Milliseconds matter in a digital-first world, says Salesforce as it launches real-time data platform

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2 mins read

Salesforce CEO Marc Benioff sounds the alarm on recession - with shades of the dot-com crash and financial crisis

Benioff's recession strategy centers on boosting profitability instead of growing sales or making a…

Theron Mohamed   


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2 mins read

Salesforce CEO Marc Benioff is bracing for a brutal recession - and says he was blindsided by the market chaos last year

Benioff steered Salesforce through both the dot-com crash and financial crisis, and now he's prepar…

Theron Mohamed   


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2 mins read

Read the email Marc Benioff sent Salesforce employees announcing that about 10% of staff will be laid off

Co-CEO Marc Benioff attributed Salesforce's job cuts to over-hiring during the pandemic. "I take re…

Grace Dean   


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2 mins read

Salesforce is developing a ton of new AI products that could lead to 'a massive new buying cycle' Goldman Sachs and Morgan Stanley analysts believe

Analysts believe that generative AI is going to create another big tech boom and that Salesforce co…

Julie Bort   


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1 min read

'Big Short' investor Michael Burry says Salesforce stock should've plunged 25% after big job cuts

"CRM should have been down 25% on those job cuts. Job cuts are so not the reason to own that," Burr…

Brian Evans