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<ul class="summary-list"><li>Companies are cutting <keyword id="21771459" type="General" weightage="20" keywordseo="middle-management" source="keywords">middle management</keyword> roles, and millennials are likely to be most affected.</li><li>Work culture has changed, and some companies see middle managers as obsolete.</li></ul>Companies are increasingly ditching middle <keyword id="21263594" type="General" weightage="20" keywordseo="management-positions" source="keywords">management positions</keyword>, and it could be millennials who find their jobs are most at risk. The great "<keyword id="21771460" type="General" weightage="20" keywordseo="unbossing" source="keywords">unbossing</keyword>" has been brought on by several factors, including cost-cutting, <a target="_blank" href="https://www.businessinsider.com/gen-z-might-kill-middle-management-2023-11">Gen Z's distaste for management</a>, remote working, and increased pressure on performance. The repercussions are that future generations entering the workforce may receive less mentorship while being put under more stress from above. But it's not just <keyword id="998753" type="General" weightage="20" keywordseo="junior-employees" source="Orion">junior employees</keyword> that could be worse off. Lara Milward, a neuro-leadership coach with expertise in how <keyword id="20346862" type="General" weightage="20" keywordseo="workplace-culture" source="keywords">workplace culture</keyword> is changing, told Business Insider it's the 30-somethings who are buying houses, starting to have children, and juggling "<keyword id="21219154" type="General" weightage="20" keywordseo="career-progression" source="keywords">career progression</keyword> and family life" that may find their jobs are suddenly axed. "It could well be that that's the generation that takes this hit," she said. <h2>Millennial middle managers are at risk</h2>Joe Galvin, the chief research officer of the executive coaching organization Vistage, told BI the unbossing trend has come about due to the normalization of working from home, advances in tech and AI, and generational shifts. "In the analog era, going back to, let's say, the eighties, you had to communicate manually to be able to align your workforce," he said. "Today, technology has made that all possible. And the behavior change that we saw during the pandemic was an accelerant to that." In 2021, Steven Baert, then the chief people and organization officer of Novartis, <a target="_blank" href="https://www.gallup.com/workplace/349589/unbossing-leaders-novartis.aspx">told Gallup</a> that traditional leadership was "becoming redundant." He said the company's goal was to have a workforce that's motivated and encouraged to be effective rather than told what to do. It's now rare to see the traditional version of a boss who walks around an office and checks in on what all their employees are doing. "That boss's job has changed tremendously," Galvin said. "How you manage relationships in a more digital environment is much more difficult." While Galvin said the intent of reducing middle management is to streamline communication between employees and senior executives, the impact could be unfairly balanced. Middle management positions <a target="_blank" href="https://www.businessinsider.com/middle-managers-layoffs-2023-meta-tech-companies-jobs-employment-2024-3">accounted for almost a third of layoffs</a> in 2023, according to <a target="_blank" href="https://www.bloomberg.com/news/newsletters/2024-03-15/bloomberg-evening-briefing-middle-managers-are-getting-fired-more-often">an analysis for Bloomberg</a> — an increase from 20% in 2018. <a target="_blank" href="https://www.livedatatechnologies.com/layoffs-by-job-level">Analysis from Live Data Technologies</a> also found that manager-level or higher roles made up almost 50% of all layoffs in 2023, a jump of 57.6% compared to five years ago. As a result, <a target="_blank" href="https://www.businessinsider.com/middle-managers-feeling-squeeze-amid-cost-and-job-cuts-glassdoor-2024-3">confidence levels of mid-managers have dropped</a> significantly, according to research from Glassdoor. It just so happens that a lot of middle managers are millennials. Aged between 28 and 43, millennials are often in their first management positions or on their way to climbing to more senior roles. They were also hit the hardest during <a target="_blank" href="https://www.businessinsider.com/millennials-won-great-resignation-now-losing-the-big-firing-2022-9">the Great Firing of 2022</a>, making up 94% of laid-off workers. "Since millennials make up a large portion of middle management, they, along with some Gen X, are most likely to be affected by this trend," Chris Lovell, a careers expert at SoFi Technologies and the founder of Careers by Chris, told BI. "These are also the generations that were most likely taught to follow a traditional career path: go to school, earn a degree, and climb the corporate ladder." <h2><keyword id="19901232" type="General" weightage="20" keywordseo="work-life-balance" source="keywords">Work-life balance</keyword> has changed</h2>Ironically, millennials are "less interested in corporate bureaucracies or hierarchies," Lovell said, which could be part of why middle management roles are being cut. Data suggests that both millennials and Gen Zers are <a target="_blank" href="https://www.businessinsider.com/why-millennials-and-gen-z-dont-want-to-be-managers-2023-11">turning away from management positions</a>, with a lack of trust in senior leadership, a perceived limited financial reward, and a greater focus on a work-life balance and time off. Many current <a target="_blank" href="https://www.businessinsider.com/middle-management-having-worst-year-ever-rto-layoffs-burnout-2023-9">middle managers are also burned out</a> with their teams being downsized, and an increased workload. Gen Zers could also be shifting the culture of the workforce, putting more emphasis on their boundaries, their mental health, and wanting more autonomy. "I think this collides with economies and the way that the world is going, that companies are cutting costs," Milward said. "If we're thinking about a world of diversity, inclusivity, and including new generations, they are trying to move towards a more flat structure and less of the old-school parent-child sort of relationship." However, Joel Wolfe, the founder and president of the customer service agency HiredSupport, told BI he believes this attitude from younger generations may be backfiring. There is pressure on managers to constantly do better than they did the previous quarter, but millennials aren't necessarily performing at that high level. <keyword id="21771458" type="General" weightage="100" keywordseo="millennial-managers" source="keywords">Millennial managers</keyword>, in Wolfe's opinion, can be "difficult to work with." "They have fixed schedules and aren't flexible, which is something difficult to adapt to, especially when you are working with different timezones," he said. Millennials and Gen Zers are increasingly opting out of working overtime and going above and beyond for promotions, instead favoring more time off and leaving work at the door when they go home. Wolfe said this may make them seem inflexible and thus vulnerable when layoffs happen. "I prefer employees working when they have some tasks to do," he said. "I don't want them to sit in front of the screen and wait for the clock to strike 5 p.m." <h2>The impact on Zoomers</h2>Shoshanna Davis, the founder of Fairy Job Mother and a consultant who helps young people with their careers, told BI she's not convinced unbossing is a direct response to how younger generations perceive the world of work. But it is likely to disproportionately affect Gen Zers in their first or second jobs. "They are new to the world of work, and they do really need managers to help them find the ropes," Davis said. "Ultimately, eliminating this kind of middle management position means less guidance, less coaching, and less mentoring, which I feel like is still desperately needed in a post-COVID world." Zoomers are already unenthused by management. They are the generation that coined the term "<a target="_blank" href="https://www.businessinsider.com/lazy-girl-job-trend-tiktok-explained-defending-low-stress-work-2023-7">lazy-girl jobs</a>" and strongly believe in the benefits of "<a target="_blank" href="https://www.businessinsider.com/gen-z-quiet-quitting-work-ethic-millennials-money-struggles-2023-10">quiet quitting</a>." Will fewer management positions be replaced by higher salaries? Will career progression stagnate for Gen Z, if they have no millennial managers to look up to? What does this mean for the generations after them? Davis isn't sure. "If it's just truly a way to cut costs, and there's going to be no replacements, then what incentive is there for people to perform at work?" Davis said. "I don't really see how that's going to pan out." Correction: May 22, 2024 — An earlier version of this story misstated Steven Baert's current employment and position. He currently works at GE Vernova, not Novartis. His position at Novartis in 2021 was chief people and organization officer, not CEO.

Companies are 'unbossing' the workplace, and millennial managers are getting axed

<ul class="summary-list"><li>Apple updated its "risk factors" section in its latest 10-K filing.</li><li>The tech giant warned about future product profitability and risks related to "geopolitical tensions" and AI features.</li></ul>Apple's latest annual report offers insight into what the tech giant views as potential risks to its business.The tech giant recently revised its "risk factors" to its business, which the SEC requires publicly traded companies to disclose, in its latest <a target="_blank" class="" href="https://s2.q4cdn.com/470004039/files/doc_earnings/2024/q4/filing/10-Q4-2024-As-Filed.pdf">10-K filing</a>.This year, new mentions included the risks associated with the financial performance of future profits, "geopolitical tensions," and safety risks associated with AI features.The company warned that new products may not be able to replicate the profit levels of its current offerings, which include its main moneymaker, the iPhone."New products, services and technologies may replace or supersede existing offerings and may produce lower revenues and lower profit margins," Apple wrote, "which can materially adversely impact the Company's business, results of operations and financial condition."Apple also introduced new language warning of the potential impact of "geopolitical tensions" and safety risks associated with AI features, which did not appear in <a target="_blank" class="" href="https://d18rn0p25nwr6d.cloudfront.net/CIK-0000320193/faab4555-c69b-438a-aaf7-e09305f87ca3.pdf">last year's version of the filing</a>."The introduction of new and complex technologies, such as artificial intelligence features, can increase these and other safety risks, including exposing users to harmful, inaccurate or other negative content and experiences," Apple said."There can be no assurance the Company will be able to detect and fix all issues and defects in the hardware, software and services it offers," the company added. "Failure to do so can result in widespread technical and performance issues affecting the Company's products and services."Apple has expanded its product lineup in recent years to include new categories like the Vision as it searches for new revenue drivers amid increased smartphone competition.The iPhone, Apple's cash cow, saw <a target="_blank" class="" href="https://www.businessinsider.com/apple-earnings-service-growth-iphone-drop-antitrust-google-app-store-2024-5">falling sales</a> at the beginning of the year before returning to growth in the <a target="_blank" href="https://www.businessinsider.com/apple-stock-earnings-report-call-live-updates-2024-10">most recent quarter</a>. Apple reported iPhone revenue increased 6% year over year in its fiscal fourth quarter. The tech giant is now <a target="_blank" class="" href="https://www.businessinsider.com/apple-intelligence-will-drive-sales-for-iphone-16-analysts-say-2024-9">betting that Apple Intelligence features</a> will drive upgrades.Morningstar analyst William Kerwin told Business Insider that investors shouldn't be alarmed by the updated wording in Apple's risk factors."We see pretty similar language across tech companies, and disruption risk along with new product risk are well-known risks already for Apple," he said. "I don't believe this portends anything that management might know or fear that isn't already in the market."Forrester analyst Dipanjan Chatterjee told BI that the new language highlights a "significant consideration" for Apple. As the iPhone, which launched 17 years ago, enters its "sunset years," Chatterjee said Apple will need to consider a new long-term strategy."The big question for Apple is what comes next after the iPhone," he said. "What is the next paradigm shift, and will Apple be at the forefront of the movement?""The nature of consumer interactions will move 'off the glass' on the iPhone, and the shift will be fueled by highly immersive experiences like the conversational interface that has improved by leaps and bounds because of Gen AI," he added.Tech giants, including Apple, have invested heavily in generative AI since ChatGPT arrived two years ago. Apple has been slower to integrate generative AI features into its products than rivals, but the first of its Apple Intelligence features rolled out on October 28.The company is also betting on augmented reality, or "spatial computing" as Apple calls it, with the Vision Pro headset and reportedly exploring an entrance into <a target="_blank" class="" href="https://www.businessinsider.com/apple-reportedly-looking-into-smart-glasses-market-2024-11">the smart glasses market</a> following Meta's success with AI Ray-Bans and its splashy "Orion" prototype demo."If Apple is not a party to the next evolutionary step change in consumer devices," Chatterjee said, "its business will be materially and adversely impacted."

3 new risks that Apple warned about in its annual report

India's services sector showed robust expansion in October, per the <keyword id="22267674" type="General" weightage="20" keywordseo="HSBC-India-Services-PMI" source="keywords">HSBC India Services PMI</keyword> (Purchasing Managers' Index), which rose to 58.5 last month, up from September's ten-month low of 57.7. October's figures managed to exceed even the long-run PMI average of 54.1, largely on the back of a strong sales pipeline and elevated demand. Employment, or job creation in this sector accelerated to its fastest growth rate in 26 months. Anticipating solid, sustained demand in the near term, firms added new employees at the most rapid pace in over 2 years. October also saw <keyword id="23834175" type="General" weightage="20" keywordseo="input-costs-rise" source="keywords">input costs rise</keyword> at their fastest pace in 3 months, indicating renewed demand and economic activity in the country. The ISM Services PMI, an indicator of the economic health of the US, also exceeded expectations, reaching 56.0 compared to the forecasted 53.8, suggesting strong growth within the services sector. "During October, the Indian services sector experienced strong expansions in output and consumer demand, as well as job creation, which achieved a 26-month high," said Pranjul Bhandari, Chief India Economist at HSBC. The sector saw increased business activity across multiple fronts, with export sales showing significant growth and companies reporting stronger demand from international markets including Africa, Asia, the Americas, the Middle East, and the UK. However, industry experts remain cautiously optimistic about the sector's prospects. Suman Chowdhury, Chief Economist at Acuité Ratings &amp; Research, noted that while the October recovery is promising, several factors warrant careful monitoring. “The recovery in the PMI indices in October 2024 is promising for the second half of the fiscal after the dip in several high-frequency indicators in September 2024. Industrial and service activity has expectedly received a boost from the anticipated spike in consumption demand in Q3 FY25, driven by the festivities and the marriage season," she said. Chowdhury added that it will be crucial to monitor the sustainability of these PMI indices at these elevated levels, given the reported weakness in urban demand in Q2 as flagged by FMCG companies. She also noted that potential increases in wholesale and core retail inflation, combined with higher input costs and wage pressures, could delay expected interest rate cuts. RBI governor Shaktikanta Das also noted that inflation and CPI figures for October might be elevated, pushing ahead any chances of interest rate cuts in the near future. Acuité Ratings &amp; Research maintains its GDP growth forecast at 7.0% for FY25 while acknowledging the multiple downside risks that will require close observation in the coming months.

India's Services Index jumps to 58.5 in October as employment grows the fastest in 26 months

<ul class="summary-list"><li>The <a target="_blank" class="" href="https://www.businessinsider.com/florida-residents-moving-leaving-climate-change-refugees-hurricanes-flood-2023-2">climate crisis</a> is an often-hidden financial risk when buying a house.</li><li>A few online tools can help you assess that risk and possible costs by address.</li></ul>If you're <a target="_blank" class="" href="https://www.businessinsider.com/florida-man-refused-leave-hurricane-proof-home-basically-unharmed-milton-2024-10">shopping for a house</a>, you're probably thinking ahead and planning for your future.Here's the thing, though: By the end of a <a target="_blank" class="" href="https://www.businessinsider.com/personal-finance/mortgages/will-mortgage-rates-go-down-this-year">30-year mortgage</a>, you'll be living on a pretty different planet.Even if companies and governments across the world make some drastic changes — and that's a big "if" — humanity's carbon emissions have already locked in some additional warming for decades to come. That means more intense and sometimes more frequent floods, wildfires, hurricanes, winter storms, and other forms of <a target="_blank" class="" href="https://www.businessinsider.com/housing-market-outlook-analysis-prices-rising-extreme-weather-risk-jpmorgan-2024-2">extreme weather</a>.You and your house could suffer everything from headaches and declining <a target="_blank" class="" href="https://www.businessinsider.com/housing-market-higher-home-prices-climate-change-air-quality-impact-2024-2">property value</a> to giant bills and life-threatening events.That's why it's important to take stock of the <a target="_blank" class="" href="https://www.businessinsider.com/real-estate-housing-market-prediction-sun-belt-climate-change-zelman-2024-7">climate risks your home faces</a> in the coming decades.It's impossible to know exactly what will happen, but a few <a target="_blank" class="" href="https://www.businessinsider.com/tool-determines-home-climate-risk-heat-wind-bad-air-2024-3">online tools</a> can give you an idea of the risks — as well as the costs you could incur and what you can do about it — depending on which house you buy.<h2 id="f72716a3-6428-4f34-94f8-2f3ebf4d7693">Learn about the possible damages</h2>The <a target="_blank" class="" href="https://www.businessinsider.com/zillow-gone-wild-weird-unique-houses-homes-hot-homebuying-selling-2024-7">most popular real-estate website</a> in the US, Zillow, has a new feature to peer into the potential climate future of each listing. The new "climate risks" tool shows <a target="_blank" class="" href="https://www.businessinsider.com/map-shows-united-states-extreme-heat-belt-study-2022-8">how many days of extreme heat</a> and unhealthy air quality a property is expected to see over the next 30 years, assuming humanity is on track to stabilize climate change by 2100. The tool also shows the likelihood of more destructive events: floods, wildfires, and windstorms.<div type="image" title="group of people watch wildfire burning home in the hills with palm trees" height="1771" width="2500" msid="114374425" hostid="261" sizebytes="281278"></div>These assessments come from First Street, a former nonprofit that became a for-profit company this year, which uses computer models to quantify certain weather and climate risks for individual properties. First Street says it incorporates a <a target="_blank" class="" href="https://www.businessinsider.com/maui-wildfires-lahaina-wooden-house-spared-among-rubble-2023-8">building's specific structural characteristics</a>, as well as local infrastructure like roads and utilities."If you don't take stock of the climate risk specifically, you could be in over your head," Jeremy Porter, the head of climate implications research at First Street, told Business Insider.For example, if the cost of flood or wildfire insurance spikes as it already has in places like <a target="_blank" class="" href="https://www.businessinsider.com/homeowners-california-florida-insurance-issues-natural-disasters-wildfires-hurricanes-2023-10">Florida and California</a>, "all of a sudden your household budget doesn't make any sense for the property that you ended up buying," he said.The new Zillow tool also makes recommendations about insurance based on First Street's analysis.To dive even deeper, you can go to First Street's website and get a free trial of its paid service, which shows ballpark estimates of how much a flood or fire could cost you, expected cooling costs, and projections of <a target="_blank" class="" href="https://www.businessinsider.com/florida-insurance-hurricanes-extreme-weather-relocate-to-ocala-2023-10">insurance prices</a>. You can also toggle certain renovations to see how they impact those costs.<h2 id="0eef8ad3-480e-4072-aadf-cb64222742c5">Remember those estimates aren't a crystal ball</h2>Climate-science experts outside the company have some reservations about First Street's flood and wildfire estimates, though.Michael Wara, a senior research scholar at the Stanford Woods Institute for the Environment, told <a target="_blank" class="" href="https://heatmap.news/guides/zillow-climate-risk-flooding-fire">Heatmap News</a> to take First Street's calculations with "a lot of grains of salt."Heatmap reported that First Street probably underestimates <a target="_blank" class="" href="https://www.businessinsider.com/photos-wildfire-burns-multimillion-dollar-homes-in-california-orange-county-2022-5">wildfire risk</a> in wildfire-prone areas and that flood risk is very difficult to accurately model. You can try to cross-check flood risk with other sources like seeing if the town or city has flood maps available."Everything that we're offering are probabilistic risk estimates," Porter said."I think that just in general, the models give you a pretty good indication of which properties are riskier than other properties," he added.<h2 id="ea2c710b-3a7a-45fe-b58f-971596d4b019">Then check local building codes…</h2>Once you know the climate risks, you can assess <a target="_blank" class="" href="https://www.businessinsider.com/photos-why-some-homes-survive-hurricanes-lessons-homeowners-2024-10">how well a property is built</a> to withstand them.<div type="image" title="slumping one-story grey and wood panel house with panels ripped away next to a standing yellow house" height="1500" width="2249" msid="114374424" hostid="261" sizebytes="407800"></div>A good indicator of that is the local building code and whether the house is built to its standards. The Federal Alliance for Safe Homes has a tool for checking that at <a target="_blank" href="http://inspecttoprotect.org">inspecttoprotect.org</a>.Not only does FLASH rate the local building code, but the tool also shows information about the area's past <a target="_blank" class="" href="https://www.businessinsider.com/who-how-profit-natural-disasters-hurricanes-wildfires-storms-investors-2023-8">natural disasters</a> and suggests upgrades.<h2 id="03112be6-cab7-49c5-9eed-55cc34037179">... and consider renovations</h2>In the FLASH tool, you can select the year a house was built to see what <a target="_blank" class="" href="https://www.businessinsider.com/tiny-home-renovation-old-abandoned-cottage-scotland-before-after-photos-2022-7">renovations</a> would strengthen it against different natural disasters. Each upgrade has a cost and impact rating.Taking matters into your own hands could make a big difference because, <a target="_blank" class="" href="https://www.fema.gov/emergency-managers/risk-management/building-science/bcat#:~:text=FEMA%20tracks%20the%20building%20code,simply%20by%20its%20acronym%2C%20BCAT.">according</a> to the Federal Emergency Management Agency, only about one-third of US jurisdictions have adopted up-to-date codes to match their natural hazards.Even then, building codes are often designed to protect the lives of people inside the house, but not necessarily to prevent <a target="_blank" class="" href="https://www.businessinsider.com/florida-homeowner-milton-tearing-through-neighborhood-cant-sleep-2024-10">expensive property damage</a>."You got to at least have a good building code, but that's a starting point. It's not your gold standard, it's your minimum," Leslie Chapman-Henderson, FLASH's president and CEO, told BI.In some cases, renovations and upgrades can even help lower your insurance costs.

Before buying a home, check this hidden financial risk

If your broadband connectivity faltered recently, the cause may be far above the Earth. On October 19, 2024, the <keyword id="23654638" type="General" weightage="100" keywordseo="Intelsat-33e" source="keywords">Intelsat 33e</keyword> satellite experienced a catastrophic event in <keyword id="20509348" type="General" weightage="20" keywordseo="geostationary-orbit" source="keywords">geostationary orbit</keyword>, breaking into at least 20 pieces. This fragmentation was later confirmed to have generated over 57 pieces of <keyword id="20715750" type="General" weightage="20" keywordseo="space-debris" source="keywords">space debris</keyword>. The satellite’s sudden disintegration impacted certain broadband and connectivity services in Asia, Europe and Africa. While the satellite wasn’t widely used for everyday home broadband, its services were vital for specific sectors. <keyword id="21479073" type="General" weightage="20" keywordseo="Intelsat" source="keywords" meta.keywordsubtype="org" meta.entityname="Intelsat" meta.hostid="261" meta.entityid="Intelsat">Intelsat</keyword> 33e was a critical part of Intelsat’s EpicNG network, delivering high-throughput broadband for inflight Wi-Fi, maritime connectivity, and business communications. It even supported broadband for airlines in India through a partnership with Tata's Nelco. However, the incident that occurred on October 19 resulted in a loss of power and service to Intelsat’s customers. In a statement released by the company, Intesat said that they were assessing their fleet’s capacity as well as working with third-party providers to mitigate service interruptions. Intelsat representatives were in direct communication with all affected customers, it further said. <h2>What caused the satellite to break apart? </h2>Instances of deliberate satellite destructions, accidental collisions and violent solar activity have all been documented in the past. But the exact cause of the satellite's breakup is still under investigation. Notably, Intelsat 33e, designed and manufactured by <keyword id="23663703" type="General" weightage="20" keywordseo="Boeing-Space-Systems" source="keywords" meta.keywordsubtype="org" meta.entityname="Boeing Space Systems" meta.hostid="261" meta.entityid="Boeing Space Systems">Boeing Space Systems</keyword>, has had a history of propulsion problems. Soon after its launch in 2016, the satellite faced thruster issues, which reduced its operational lifespan. Such malfunctions may have contributed to the satellite’s structural failure over time. In fact, the Boeing-built EpicNG 702MP satellite bus has experienced failures in the past, including one in 2019. At the moment, it remains unclear whether this was an isolated incident or part of a larger mechanical failure. Regardless of the root cause, the most pressing issue left by the incident is the generation of space debris, which presents risks for other operational satellites. <h2>Growing pile of space junk </h2>The breakup of Intelsat 33e adds to a growing concern: space debris. With over 57 pieces of the 6,600 kilogram satellite now floating in geostationary orbit, the risk to other satellites and space assets has increased. Space junk can cause significant damage to operational satellites by colliding with them at high speeds. Each collision generates even more debris, creating a dangerous cascade effect known as the Kessler syndrome, where space becomes increasingly congested and hazardous for future missions. While steps are being taken to track and mitigate space debris, incidents like this one highlight the growing urgency for better space traffic management and debris removal solutions. As we rely more on satellite infrastructure for global communication, the safety and sustainability of space have never been more critical. <div type="Article" hostid="261" msid="114292761" title="The sun is at its 11-year maximum. That means another year of eruptions that can endanger satellites, ground flights, and spark stunning auroras." mstype="2" mssubtype="0"></div>

Did you experience wonky broadband service recently? A broken satellite in space might have something to do with it!

The generative AI provides more <keyword id="20069513" type="General" weightage="20" keywordseo="opportunity" source="keywords">opportunity</keyword> to the Indian IT sector contrary to the believe of being a threat, highlighted a report by Nuvama Wealth Management. The report noted that although AI <keyword id="19901571" type="General" weightage="20" keywordseo="technology" source="keywords">technology</keyword> may initially disrupt the sector, especially in terms of business operations and billing models, the long-term benefits far outweigh the risks. "We, on the contrary, expect the Indian IT industry to come out stronger from the <keyword id="19906101" type="General" weightage="100" keywordseo="Gen-AI" source="keywords">Gen AI</keyword>-led disruption. We dig deep into various facets of Gen <keyword id="20037918" type="General" weightage="20" keywordseo="AI-adoption" source="keywords">AI adoption</keyword> for enterprises and find that Gen AI would create a mammoth incremental opportunity for <keyword id="20617562" type="General" weightage="20" keywordseo="Indian-IT-services" source="keywords">Indian IT services</keyword>," said the report. The report noted that as more enterprises adopt AI, the need for services such as upgradation of legacy code and data readiness for AI integration will increase, offering Indian IT firms new streams of revenue. The report mentioned one of the most significant opportunities lies in the modernization of <keyword id="21835113" type="General" weightage="20" keywordseo="legacy-systems" source="keywords">legacy systems</keyword>, particularly core banking systems (CBS). It stated that many <keyword id="19912054" type="General" weightage="20" keywordseo="financial-institutions" source="keywords">financial institutions</keyword> still use mainframe systems and outdated programming languages like COBOL. Gen AI enables automated code modernization, which will drive a major demand for Indian IT services to upgrade these systems, creating a long-term revenue stream. "Since most non-Indian (read European) do not have the scale to hire and deploy employees with the ability to code in COBOL (not to mention supply crunch)--they have ceded this opportunity to <keyword id="21817095" type="General" weightage="20" keywordseo="Indian-IT-Services-companies" source="keywords" meta.keywordsubtype="org" meta.entityname="Indian IT Services companies" meta.hostid="261" meta.entityid="Indian IT Services companies">Indian IT Services companies</keyword>" said the report. The report specifically highlighted the "upgradation of legacy code" as a key area of opportunity for IT companies as businesses prepare their systems for AI integration. Gen AI is expected to create new service lines for Indian IT companies, including AI-based <keyword id="19945906" type="General" weightage="20" keywordseo="customer-service" source="keywords">customer service</keyword>, fraud detection, predictive maintenance, and knowledge processing. These AI-driven solutions will allow IT firms to offer higher-value services to clients, boosting revenue and profit margins. "Indian IT companies have always repositioned themselves to continue to do what they do best--service customers. That has provided them with the longevity they have commanded for multiple decades now. We do not see that changing this time as well" the report added. Comparing Gen AI to "a hammer looking for a nail," the report suggested that the technology's applications are still being discovered, but its potential is undeniable. Looking ahead, the report forecasts a strong start to FY25 for Indian IT companies, with growth driven by an optimistic outlook for the Banking, Financial Services, and Insurance (BFSI) sector, increasing technology spending, and large deal ramp-ups.

Gen AI to unlock a "mammoth incremental opportunity" for Indian IT services: Report

<ul class="summary-list"><li>An AI tool called AIHawk is helping some job seekers apply for hundreds of jobs a day on LinkedIn.</li><li>A <a target="_blank" class="" href="https://www.businessinsider.com/cant-find-job-unemployment-applications-retirement-mba-age-competition-openings-2024-11">challenging job market</a> has led some people to turn to AI tools for assistance.</li></ul>A new AI tool released in August is helping some people <a target="_blank" class="" href="https://www.businessinsider.com/job-applications-hiring-ai-bots-spam-resume-cover-letter-2024-3">quickly apply for roles</a> on LinkedIn. But like many <a target="_blank" class="" href="https://www.businessinsider.com/chatgpt-ai-recruitment-jobs-candidates-applications-employment-2023-10">AI programs</a>, using it comes with risks.Federico Elia, 23, created the tool, which he named AIHawk, after graduating earlier this year and finding the <a target="_blank" class="" href="https://www.businessinsider.com/job-seeker-applied-more-than-2000-roles-2024-9">job hunt</a> for a <a target="_blank" href="https://www.businessinsider.com/recruiter-how-filter-applications-software-engineering-job-post-atl-interview-2024-5">software engineering</a> role to be slow and boring, he told Business Insider.AIHawk automates the application process for LinkedIn's <a target="_blank" href="https://www.businessinsider.com/hiring-broken-linkedin-ai-fix-fewer-jobs-resume-spammers-2024-10">easy-apply</a> jobs — which pulls info from a user's profile to simplify the application process. After Elia set it up, he adjusted the filters for his preferred role level, location, and job description keywords, then uploaded his résumé and let the tool go to work."It was really efficient," Elia, who's based in Italy, told Business Insider. "I sent like 1,000 applications and received a lot of interview proposals."In August, he <a target="_blank" href="https://github.com/feder-cr/Auto_Jobs_Applier_AIHawk">published</a> his project on the code hosting platform <a target="_blank" href="https://www.businessinsider.com/guides/tech/what-is-github">GitHub</a> and received a positive response. To date, AIHawk has been "starred" — or bookmarked — by more than 20,000 people from across the globe, including job seekers in the US. There are more than 6,000 members of the AIHawk community on the messaging service Telegram, where users critique the tool, share résumé tips, and keep tabs on how many interviews they've landed.This comes as many Americans have told BI they've <a target="_blank" href="https://www.businessinsider.com/white-collar-jobs-remote-office-workers-cant-get-hired-2024-9">struggled to find work </a>recently. While the unemployment rate remains <a target="_blank" href="https://fred.stlouisfed.org/series/UNRATE">low</a> compared with historical levels, job openings are at their lowest <a target="_blank" href="https://fred.stlouisfed.org/series/JTSJOL">level</a> in over four years and the hiring rate is the <a target="_blank" href="https://fred.stlouisfed.org/series/JTSHIR">lowest</a> it's been since 2014, excluding a pandemic-induced dip in 2020. White-collar workers, particularly those in the tech industry, have been especially impacted: There's been a nearly 20% decrease in hiring for <a target="_blank" href="https://www.businessinsider.com/tech-graduate-job-market-ai-layoffs-2024-10">information technology roles</a> since the summer of 2018, per LinkedIn.Faced with a challenging labor market, some job seekers have turned to AI tools that promise to <a target="_blank" class="" href="https://www.businessinsider.com/chatgpt-writing-resume-bad-results-2023-5">write their résumés</a> and <a target="_blank" href="https://www.businessinsider.com/how-to-write-cover-letter-chatgpt-template-prompts-2023-8">cover letters</a> and help them prepare for <a target="_blank" href="https://www.businessinsider.com/tiktoker-shows-how-use-chatgpt-prepare-for-job-interviews-works-2023-5">interviews</a>. Relying on AI carries significant risks, including a résumé littered with mistakes and false information. Additionally, in the quickly evolving AI landscape, there's a <a target="_blank" class="" href="https://www.businessinsider.com/using-ai-in-your-job-search-resumes-cover-letter-dealbreaker-2023-5">lack of clarity</a> over how employers and job platforms view candidates' use of these tools.When reached for comment, a LinkedIn spokesperson did not specifically answer whether using AIHawk would violate the company's <a target="_blank" href="https://www.linkedin.com/legal/user-agreement">user agreement</a>. The platform states that it "does <a target="_blank" href="https://www.linkedin.com/help/linkedin/answer/a1341387">not allow</a> third-party <a target="_blank" href="https://www.linkedin.com/blog/member/trust-and-safety/linkedin-safety-series-what-is-scraping">software</a> that scrapes or automates activity on LinkedIn."<h2 id="0aabd273-57b5-49dc-8e88-898f0e415a19">AIHawk is free but users found problems</h2>AIHawk is one of many <a target="_blank" href="https://www.businessinsider.com/job-applications-hiring-ai-bots-spam-resume-cover-letter-2024-3">AI job application tools</a> on the market. For example, LazyApply allows users to apply for roles on multiple job platforms for a one-time fee, ranging from $99 to $249.While AI Hawk can be installed and used without any cost, users told BI that doing so requires some coding background and familiarity with the programming language <a target="_blank" href="https://www.businessinsider.com/guides/tech/what-is-python">Python</a>.This isn't an obstacle for GitHub users like Anthony Ettinger, a 49-year-old based in Silicon Valley. In August 2023, Ettinger was laid off from his software engineering job and he's struggled to find work since. He said unemployment has taken a toll on his finances: To make ends meet, he's had to draw upon his <a target="_blank" href="https://www.businessinsider.com/personal-finance/investing/what-is-roth-ira">Roth IRA</a> and has started <a target="_blank" href="https://www.businessinsider.com/is-driving-for-uber-worth-it-earning-strategies-gig-economy-2024-5">driving for Uber</a> to help pay the bills.As designed, AIHawk tailored his résumé to match each job description but instead of tweaking some wording, it occasionally added false information, including qualifications he didn't have. To make matters worse, an earlier version of AIHawk prevented him from seeing the résumé that was submitted.Ettinger said issues like these have been improved in recent months, in part due to his and other GitHub users' recommendations. He said the tool inserts fewer errors and that users are now able to access the résumés submitted for each job to check for accuracy.Additionally, users can now choose to submit their résumé without any AI tweaks, allowing them to take advantage of the tool's mass application benefits while avoiding the chance of errors.Ettinger estimated that he's applied to about 500 jobs with the tool and landed a few interviews. While he hasn't found a job yet, he said he'll continue using AIHawk, in addition to more traditional application methods."It's a pretty good tool because applying to jobs is the most painstaking thing for candidates," he said.<h2 id="b853b1cf-ff0a-4271-af17-6e08b2db6ea1">Using the tool could come with some risks</h2>Tommi, who hopes to land a full-time data engineering role to supplement his freelance work, estimates he's applied for over 1,000 jobs with AIHawk over the past few weeks."I can basically just leave it on autopilot applying for jobs," the 28-year-old, who's based in Mexico City, told BI. Tommi, whose identity was verified by BI but preferred to use his first name due to fear of professional repercussions, said it's a waste of time customizing materials for job applications.Tommi estimated that it can take AIHawk between three and six hours to apply to 250 LinkedIn easy-apply positions, which he said is roughly the limit LinkedIn allows per day. He said he's only applied for jobs using his own résumé — rather than letting the tool tweak it — because he's concerned it could add false information.While Tommi hasn't been hired yet, he said he's averaging about one interview and three pre-interview examinations a week. He plans to continue using AIHawk, though he has some concerns that he could face repercussions from LinkedIn.This concern among Tommi and other AIHawk users originated in September when LinkedIn restricted Elia from using the platform. To be sure, LinkedIn did not specifically answer a question about why Elia's account has been restricted.AIHawk users told BI that the tool could be difficult for a platform like LinkedIn to detect because its scrolling and speed mimic the way people typically apply for jobs.Alexander Alonso, chief data and insights officer at the Society for Human Resource Management, said he thinks most HR departments have limited insight into how much their applicants are using AI to craft and submit their applications, in part due to technological limitations.He said that false information on résumés and cover letters is a real concern for departments, but there is likely less worry about tools that help people mass-apply for jobs due to some of the benefits."It is having a positive effect in that you're seeing a broader pool of people come to your job," Alonso said.After using AIHawk to apply for jobs — and the notoriety that came with the tool's popularity on Github — Elia saw an uptick in interest from recruiters. Instead of taking a job, he teamed up with six cofounders to launch AIHawk.co, which he hopes to develop into a job search platform for candidates and employers.Elia said that he's never encouraged people to use AIHawk to apply for jobs. The AIHawk GitHub <a target="_blank" href="https://github.com/feder-cr/Auto_Jobs_Applier_AIHawk?tab=readme-ov-file&amp;ref=404media.co">page</a> includes a disclaimer that the tool is intended for education purposes only and advises users to comply with a platform's terms of service.Guilherme, a 28-year-old based in Brazil, said he's applied to more than 500 jobs with AIHawk and had six interviews. While he hasn't received a job offer yet, he's hopeful the tool will help him reach more employers. Guilherme, whose identity was verified by BI but asked to use a pseudonym, was laid off last year."I've been struggling financially for over a year at this point," he said.Are you looking for a job and comfortable sharing your story with a reporter? Did an AI job tool help you land a job recently? Please fill out <a target="_blank" rel="noopener noreferrer nofollow" class="c-link" href="https://docs.google.com/forms/d/e/1FAIpQLScLu79elRbqrSr2cMp5JcqOQJheuCX77QuJqLYr9qEzH3t4Qw/viewform?usp=sf_link">this form</a>.

A free AI tool can help you apply to hundreds of jobs per day. Users said there are risks, but they're worth it.

<ul class="summary-list"><li>Businesses should enhance 5G with complementary tech, like WiFi, and other infrastructure.</li><li>The full value of 5G may lie in its integration with established tech, not just speed and bandwidth.</li></ul>Businesses typically adopt 5G for its speed, expanded bandwidth, and reliability. But to get the most value out of it, organizations should focus on how it interacts with the complementary technologies surrounding it, Dan Crawford, a strategy manager at Cisco, said."It's time to rethink our definition of connectivity," Crawford said. "Rather than viewing it merely through the lens of speed and bandwidth, let's start considering connectivity as a holistic experience."He said companies should focus on enhancing 5G's capabilities with other technologies, such as WiFi, and combine them with hardware and other infrastructure rather than relying solely on 5G to solve every business problem. "This approach makes the network more accessible for innovative applications to shape user experiences," he added.Crawford told Business Insider that this could be complex for some businesses. They often need to decide whether the cost and time needed to upgrade infrastructure and equipment to make it 5G-compatible is worth it.BI spoke with Crawford about these challenges, the types of complementary technologies that can help companies boost connectivity, and how they could unlock 5G's full potential.The following has been edited for length and clarity.What types of complementary technologies should companies focus on to enhance 5G's capabilities?WiFi is the most universal technology. We have computers, laptops, and other devices connected to WiFi, or if you're not relying on WiFi, they use some protocol that's cellularly connected. All these things will need to work together, but the one common factor is their touchpoints to the network.There's an entire ecosystem of devices and tool sets and general employee knowledge that is necessary to be built up to support something that is centered on a single technology like 5G.While the complexity of 5G might seem daunting for companies, especially with the added challenges of existing technologies, we have a responsibility to simplify connectivity for service providers, enterprises, and, ultimately, the end users.We're also trying to remove siloes that have existed. A mobile network has always been siloed from the physical broadband network. There are reasons behind it, but now, how do we integrate them to be sure the experience is seamless and flawless?How does breaking down siloes and focusing on complementary technology benefit businesses?If we can shift our mindset, 5G could very well usher in a new age focused on multiaccess user experiences. There is a likely future where consumers will never need to know whether they are connected to WiFi, 4G, 5G, 6G, or whatever next-generation connectivity technology comes next. If experience expectations are being fulfilled, how users are connected won't matter.The network elements for 5G are designed to distribute roles to empower companies with control, access, and insight. It gives a business the tools to operate similarly to how it is today without feeling like they're handing off the communicative arm of its IT to an entity. If the power goes out or the networks go down, how much will it impact your business? No business wants to forecast that risk in their planning.With 5G, that control can be migrated into the business instead of businesses having to hire experts to understand what mobile networks look like and negotiate the handoffs between a public network and a private network. It simplifies all of that.It's a simplification tool that extends and expands the reach of what a business can do today across the globe.What advice do you have for companies to derive the most value out of 5G?The first thing is understanding your use cases and having a good grasp of your existing technology stack. Looking at the big picture is important for understanding your needs today but also making sure that tomorrow isn't forgotten. It's very important that your ecosystem is front and center in your decision-making process.The goal should be simplifying and expanding what you're already capable of. It's a democratization of connectivity and access.Investing in 5G isn't a one-time thing. It's a long-term decision — an ongoing commitment to innovation, development, and opportunity. It's important that you're not buying technology for technology's sake. Be comfortable not knowing everything and trusting your partners.

Cisco strategy manager says combining 5G with established tech can help companies get ahead

<ul class="summary-list"><li>Employers are pressuring staff to return to the office with ever-stricter mandates.</li><li>They're using punitive measures like limited career progression or exemption from bonuses.</li></ul>Before the pandemic, few employees would have the courage to insist on working from home. It was a sign that you weren't committed to the job.Now, about 98% of Americans want to work remotely at least some of the time, according to <a target="_blank" href="https://www.forbes.com/advisor/business/remote-work-statistics/#sources_section">Forbes Advisor</a>.A group of CEOs, however, seems more determined than ever to hold on to the past.After the first rounds of <a target="_blank" href="https://www.businessinsider.com/remote-work-rto-billionaire-ceo-threaten-fire-workers-wfh-2023-8#:~:text=Many%20CEOs%20have%20changed%20their,show%20up%20at%20the%20office.">return-to-office mandates</a> in 2023, many companies are now introducing more punitive measures to make their employees come to the office — actively tracking attendance, micromanaging employees' time, and blocking remote workers from bonuses and career progression.This week, <a target="_blank" href="https://www.businessinsider.com/dell-hybrid-workers-return-office-three-days-week-progression-innovation-2024-2">Dell informed staff</a> that most of its workers will have to come into the office an average of three days a week. Those who want to remain working remotely could request special classification but would not be considered for promotion.Citibank is another company using financial threats — docking the bonuses of anyone who doesn't come into the office three days a week, <a target="_blank" href="https://www.thetimes.co.uk/article/from-docking-bonuses-to-desk-checking-the-wfh-clampdown-begins-b76j285cz">The Times</a> of London reported.Meanwhile, Amazon is sending emails to employees about their attendance, creating an internal dashboard tracking each employee, and telling managers they can fire employees who aren't meeting the return-to-office requirements.Other measures have included forced relocation, according to <a target="_blank" href="https://www.businessinsider.com/amazon-manager-guidelines-voluntary-resignation-program-rto-remote-work-2023-7">internal guidelines obtained by BI</a> last year. Those who refuse to relocate would have to leave the company without severance, in what Amazon called a "voluntary resignation."Amazon CEO Andy Jassy <a target="_blank" href="https://www.businessinsider.com/amazon-andy-jassy-no-data-return-to-office-rto-aws-2023-8">previously admitted</a> that the company's return-to-office mandate isn't based on data but is a "judgment" call.<div type="image" title="Andy Jassy" height="3456" width="5001" msid="107602588" hostid="261" sizebytes="333488"></div>In November, Amazon also added a no-promotions policy for perennial remote workers. Unless they come into the office three times a week, they don't qualify.In an email to BI, an Amazon representative said compliance with the RTO policy was one of the many factors it considers before an employee is promoted.Other companies including Google and Ernst &amp; Young (EY), are introducing new ways to <a target="_blank" href="https://www.businessinsider.com/how-companies-spy-on-employees-bossware-jpmorgan-amazon-monitor-rto-2023-10">monitor attendance</a>, using that data in performance reviews.Cary Cooper, an organizational psychologist at the University of Manchester and author of "Remote Workplace Culture," told BI that the increased oversight is a symptom of antiquated management strategy."It's dinosaur management of the highest order. They don't understand the marketplace for talent, and they're going to be in trouble as a consequence," he said.Cooper calls the monitoring of staff "micromanagement of the highest order."And if companies fail to update these "appalling" policies they will ultimately suffer, Cooper said."They'll lose talent. And they won't be able to recruit good people," he said. "That brand is going to be tarnished. People will say 'I'm not even going to apply for a job there because they want me in five days a week.'"The harsh demands to come into the office are also fueling speculation that, as <a target="_blank" href="https://www.businessinsider.com/layoffs-sweeping-us-these-are-companies-making-cuts-2024">waves of layoffs</a> hit multiple industries, they are a strategy to push out more staff — a phenomenon known as "quiet firing."Remote employees at Dell and <a target="_blank" href="https://www.businessinsider.com/amazon-jobs-layoffs-quiet-firing-tactics-employees-2024-1">Amazon</a> have told BI they believe their company's return-to-office mandates are meant to push out workers who live far from office hubs, helping them avoid the publicity of more layoffs.Justin Garrison, a senior Amazon Web Services employee until he quit last month, previously told BI that quiet sacking "is how Amazon is going to reduce operational costs without negatively affecting the stock price. Layoffs make negative news which lowers the stock."<h2>Legal challenges</h2>Whether overcontrolling bosses or "quiet firing," these stricter policies indirectly impact some more than others, Cooper says, opening them up to legal challenges.For example, women — who tend to take on more responsibility for the family and therefore benefit more from flexible remote work policies — will take a bigger hit from punitive policies, Cooper said.After Tata Consultancy Services, India's largest IT company, forced all its employees globally to return to the office five days a week, many <a target="_blank" href="https://www.businessinsider.com/remote-work-scrapped-more-women-quit-jobs-indian-it-firm-2023-6">female employees left the firm</a>.Older employees, who often live in more rural areas and have further to commute, according to <a target="_blank" href="https://gusto.com/company-news/the-state-of-hybrid-and-remote-work]">a survey by Gusto</a>, could also be adversely affected if more companies punish those unable to come into the office, Cooper says.And with depression and anxiety reaching record levels in the United States, according to <a target="_blank" href="https://news.gallup.com/poll/505745/depression-rates-reach-new-highs.aspx">Gallup</a> polling, workers with mental illnesses argue that they should be granted accommodations to avoid returning to the workplace.The Equal Employment Opportunity Commission recorded a 16% increase in mental health disability complaints between 2021 and 2022 from employees who want remote work allowances, <a target="_blank" href="https://thehill.com/opinion/civil-rights/4333354-employers-return-to-office-schemes-may-come-with-legal-pitfalls/">The Hill reported</a>.If any employer denies or limits bonuses for those granted an accommodation to work from home, that could open them up to retaliatory claims, a commission representative told BI.When <a target="_blank" href="https://www.businessinsider.com/rto-policies-dont-improve-employee-performance-company-value-controlling-bosses-2024-1">research highlights</a> that return-to-work policies don't improve employee performance, punishing workers who can't or won't come into the office could mean a challenging legal landscape ahead for employers."It's not like this hasn't been looked at," Cooper said. "If you allow people to work more flexibly, it improves job satisfaction levels, retention, and productivity.

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