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The poisoned chalice of restaurant popularity
New research shows restaurants that won major awards like a Michelin star were more likely to close…
Emily Stewart
Restaurants made big changes to cope with the pandemic. Lots of them have stuck.
"Many of the health codes restaurants observe now — sanitizing and disinfecting surfaces, maintaini…
Nora Redmond
I paid $120 for a fine-dining experience narrated by AI. High-brow restaurants should take notes.
When I learned the dining room is surrounded on all sides by screens with AI-generated text-to-phot…
Fiona Clair
Some fast-food restaurants in the US are paying workers in Asia and Africa to take customers' orders via video call
Rather than finding workers locally, some fast-food restaurants in the US are paying cashiers on di…
Grace Dean
These are all the Red Lobster restaurants the company wants to close
Red Lobster said that the leases on the restaurants were "likely to continue to drive losses" for t…
Grace Dean
Cracker Barrel employees and customers say the restaurant chain needs a turnaround, too
Cracker Barrel has lost relevance with customers. Customers and an employee pointed to disappointin…
Alex Bitter
10 of the most haunted restaurants in the US
Haunted attractions contribute roughly $300 million annually to the US economy, according to indust…
Priyanka Rajput
A Cracker Barrel hostess reveals how the restaurant tries to sell you more food
A Cracker Barrel hostess said she tries to sell more food by approaching diners with trays of packa…
Alex Bitter
A man sued a restaurant after a bone in his 'boneless' wings got lodged in his throat. He lost.
A man in Ohio had to visit the ER after a bone from a boneless wing got lodged in his throat, a law…
Grace Dean
I went to Cracker Barrel and saw why the restaurant chain is 'not as relevant' as it once was
Cracker Barrel is also testing a new layout for its locations that is "lighter, brighter, fresher a…
Alex Bitter
Burger King temporarily closed a restaurant in New York after a woman said her 4-year-old's meal was smeared with blood
Burger King said that it had temporarily closed the restaurant in New York for deep cleaning and st…
Grace Dean
McDonald's is reportedly spending $100 million to help lure customers back after the E. coli outbreak
A memo seen by CNN said $35 million is being spent on marketing, with another $65 million going to …
Nora Redmond
China's KFC and Pizza Hut CEO said she spends hours watching her customers eat
Yum China CEO Joey Wat saw Gen Z diners dip fried chicken into mashed potatoes, which gave her the …
Aditi Bharade
This Starbucks exec quit to launch a rum brand. These 3 strategies helped him succeed — and attract investors like Howard Schultz.
Marc-Kwesi Farrell spent three years as a Starbucks VP. He left to launch his own rum brand, applyi…
Maria Noyen
McDonald's wants to make flatulent cows less of a problem for the environment
A McDonald's meat supplier will use a new corn feed that could reduce the environmental impact of r…
Alex Bitter
A London chef criticized diners who just get water and share dishes. He says it's about the atmosphere, not the money.
A London restaurateur's complaint about diners who don't spend much has sparked debate online, amid…
Mia Jankowicz
Chipotle's latest marketing campaign shows how restaurants are getting creative to win your lunch break
Back to the office means the return of the age-old question: What's for lunch? And the fight to be …
Dan DeFrancesco
One private-equity firm controls more than a dozen of the biggest restaurant chains
From Subway to Arby's to Dunkin', Roark Capital Group owns almost 20 major US restaurant chains.
Alex Bitter
China's luxury slump is trickling down to other consumer companies
Companies like Starbucks, Nike, and Estée Lauder have reported falling sales in China as weak consu…
Madeline Berg,Huileng Tan
French luxury tycoon Bernard Arnault, the richest man outside America, is buying one of Paris' most iconic restaurants
LVMH, owned by Bernard Arnault, has bought a majority stake in the tiny 100-year-old Paris bistro C…