You Searched For "restaurant service" and got 20 results
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6 mins read
The poisoned chalice of restaurant popularity
New research shows restaurants that won major awards like a Michelin star were more likely to close…
Emily Stewart
3 mins read
From Zomato CEO to delivery partner: Deepinder Goyal’s experiment sheds light on the struggles faced by the company's gig workers
Zomato CEO Deepinder Goyal worked as a delivery partner for a day to understand their challenges. H…
2 mins read
Have you heard of Hyperpure — Zomato’s lesser-known cousin for restaurant owners?
As a B2B food procurement platform, Hyperpure acts as one stop shop that restaurants, cafes and clo…
3 mins read
Influencers are swiping a new black card at restaurants, spas, and fitness studios
OTH Network is the latest influencer-marketing platform wooing influencers and harnessing gifting a…
Amanda Perelli
1 min read
Marc Benioff says AI and humans are now indistinguishable in customer service
Customer service is seen as one of the sectors where AI could have the biggest impact.
Beatrice Nolan
3 mins read
Americans are still having a lot of stuff delivered from DoorDash and Uber, and it shows how much we'll pay for convenience
DoorDash, Instacart, and Uber all reported that shoppers are still ordering food and other merchand…
Alex Bitter
2 mins read
Some fast-food restaurants in the US are paying workers in Asia and Africa to take customers' orders via video call
Rather than finding workers locally, some fast-food restaurants in the US are paying cashiers on di…
Grace Dean
2 mins read
Domino's CEO says customers are picking up their own pizzas, and it reveals a bleak reality about the economy
Domino's CEO said that its carryout business is booming -- and its shows why many consumers aren't …
Alex Bitter
2 mins read
Tech temptations: People go for unhealthier food, spend higher when ordering on digital devices, study suggests
The study highlights how digital ordering platforms significantly shape consumer behaviour, often l…
2 mins read
Swiggy report says GenZ contributes to 40% of food consumption; highlights recent trend of binge-eating
The rise of online food delivery has revolutionized the way India eats.
5 mins read
Cracker Barrel employees and customers say the restaurant chain needs a turnaround, too
Cracker Barrel has lost relevance with customers. Customers and an employee pointed to disappointin…
Alex Bitter
4 mins read
I moved back to the US after 25 years in the UK. People abroad were more polite than Americans, but I never quite fit in there.
She moved back to the US after 25 years in the UK. Now, she cringes when Americans demand a free me…
Dana Mayer
3 mins read
Restaurants and hotels were helping power the booming job market. Now, they're barely hiring.
The leisure and hospitality industry is adding fewer jobs each month than it was a few years ago.
Madison Hoff
4 mins read
Americans are sick of tipping culture and scaling back everywhere from restaurants to hair salons
A survey found some US adults think "tipping culture has gotten out of control." Bankrate's Ted Ros…
Madison Hoff
3 mins read
The 5 red flags a chef looks out for when dining at a high-end Italian restaurant
Stefano Secchi, a Michelin-starred Italian chef, says to look out for over-sauced pasta and mislabe…
Rachel Askinasi
5 mins read
Chipotle's latest marketing campaign shows how restaurants are getting creative to win your lunch break
Back to the office means the return of the age-old question: What's for lunch? And the fight to be …
Dan DeFrancesco
2 mins read
Burger King temporarily closed a restaurant in New York after a woman said her 4-year-old's meal was smeared with blood
Burger King said that it had temporarily closed the restaurant in New York for deep cleaning and st…
Grace Dean
1 min read
Yum restaurants India exits Devyani International; sells entire stake of ₹871 crore
Yum Restaurants India on Wednesday sold its entire 4.4 per cent stake in Devyani International for …
PTI
2 mins read
More than 40% Indians pay service charge in restaurants without objection, finds a survey
We have all faced this one time or the other. After checking a bill at the restaurant and finding a…
5 mins read
I visit Disney World 4 times a week. Here are 11 of the most disappointing restaurants across the property.
The food at these disappointing Disney World restaurants isn't worth the price or there's somewhere…