Customer service is seen as one of the sectors where AI could have the biggest impact.

DoorDash, Instacart, and Uber all reported that shoppers are still ordering food and other merchand…

Rather than finding workers locally, some fast-food restaurants in the US are paying cashiers on di…

Domino's CEO said that its carryout business is booming -- and its shows why many consumers aren't …

The study highlights how digital ordering platforms significantly shape consumer behaviour, often l…

The rise of online food delivery has revolutionized the way India eats.

Cracker Barrel has lost relevance with customers. Customers and an employee pointed to disappointin…

She moved back to the US after 25 years in the UK. Now, she cringes when Americans demand a free me…

The leisure and hospitality industry is adding fewer jobs each month than it was a few years ago.

Burger King said that it had temporarily closed the restaurant in New York for deep cleaning and st…

Stefano Secchi, a Michelin-starred Italian chef, says to look out for over-sauced pasta and mislabe…

A survey found some US adults think "tipping culture has gotten out of control." Bankrate's Ted Ros…

Back to the office means the return of the age-old question: What's for lunch? And the fight to be …

The food at these disappointing Disney World restaurants isn't worth the price or there's somewhere…

After facing substantial job cuts during the COVID-19 pandemic, hotel operators are now actively re…

Yum Restaurants India on Wednesday sold its entire 4.4 per cent stake in Devyani International for …

But the effects of this could be short-lived, as other businesses are expected to boost wages to co…

I've been on over 50 trips to Las Vegas and I go there to eat. From Catch to Secret Pizza, here are…

We have all faced this one time or the other. After checking a bill at the restaurant and finding a…

California restaurant owners have upped menu prices since a new pay law took effect earlier this ye…