You Searched For "peloton customer service" and got 20 results
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3 mins read
Peloton's new CEO has a chance to turn things around. Here's what he needs to do.
Peloton is betting that its new CEO, Peter Stern, can help turn the struggling company around after…
Madeline Berg,Mary Hanbury,Er…
2 mins read
Peloton hit with issues during world-record ride attempt on Thanksgiving Day
Peloton users said they were unable to join the session because of what appeared to be an outage.
Monica Melton,Aaron Mok
2 mins read
How to contact Peloton customer service to fix issues with your stationary bike or treadmill
You can contact Peloton customer service via telephone, by webchat on the Peloton website, and by e…
Jennifer Still
3 mins read
How to set up your new Peloton Bike without professional help
You can set up a new Peloton Bike and Bike+ on your own by stabilizing it, installing the touchscre…
Jennifer Still
6 mins read
Furious Peloton members describe a customer-service nightmare as they wait months for repairs on issues like pedals that detach from bikes mid-ride
Peloton customers say they've been put on hold for hours, unable to make appointments for repairs t…
Madeline Stone
3 mins read
Weeks-long delays and broken equipment have some Peloton customers considering competitors like NordicTrack
"I think I'm getting fatter by the day waiting on my Peloton to arrive," said one customer who is s…
Mary Hanbury,Dominick Reuter
3 mins read
The pandemic accelerated online retailers' need for customer data, and platforms like Shopify and TikTok made it easier to acquire
Retailers like Peloton and Dollar General know that customer data is the key to building brand loya…
Danni Santana
11 mins read
The rise and fall of Peloton, from pandemic-era success story to its stock hitting a record low
Peloton's CEO Barry McCarthy is out after two years as the stock hit a record low. The fitness bran…
Avery Hartmans
4 mins read
Peloton customers are complaining about months-long delivery delays, last-minute cancellations, and poor customer service, as the high-tech fitness company grapples with growing demand
Peloton has seen sales surge during the lockdown, but reports from customers indicate growing deman…
Mary Hanbury
2 mins read
Peloton is still experiencing issues delivering orders of new bikes and treadmills, and outraged customers are turning to social media to lodge frustrated complaints
Peloton customers say deliveries of new bikes or treadmills aren't showing up or are repeatedly res…
Avery Hartmans
1 min read
Peloton's high-tech fitness bike and treadmill will soon cost you as much as $350 more as it hikes prices to cope with higher costs
Delivery and setup were previously free with the purchase of Peloton hardware, but customers will h…
Grace Dean
2 mins read
Peloton cuts 2022 sales forecast at its apparel unit by a quarter to $150 million, a report says
Connected-fitness company Peloton slashed its sales forecast from $200 million to $150 million, per…
Grace Dean
2 mins read
Peloton's disastrous month doesn't mean the future of at-home fitness is dead, analysts say
Home fitness equipment sales, excluding Peloton bikes and treadmills, amounted to $3.3 billion betw…
Allana Akhtar
2 mins read
How to contact Wish customer service by phone or email, or through the app
You can contact Wish customer service by phone or email, or through the Wish app, to fix problems w…
Abigail Abesamis Demarest
2 mins read
Peloton drops as Wedbush downgrades the fitness company on concerns gym reopenings will boost competition
Wedbush cut its 12-month price target for the high-end equipment maker's stock to $115 from $130 pe…
Carla Mozée
1 min read
Peloton issued a recall affecting nearly 30,000 bikes after reports of pedal breakages and customer injuries
Peloton said it received 120 reports of pedal breakage and sixteen reports of injury. Of the injuri…
Allana Akhtar
3 mins read
Warren Buffett's Berkshire Hathaway is being touted as a potential Peloton acquirer. Don't expect a deal to happen.
Buffett is unlikely to acquire Peloton, given the connected-fitness company's uncertain future, its…
Theron Mohamed
1 min read
Amazon, other potential buyers are courting a possible Peloton deal, per WSJ
Other possible buyers are also eyeing the exercise equipment company, whose market value has plumme…
Erin Snodgrass
3 mins read
Apple is betting big on fitness with its new subscription service, but experts say Peloton doesn't need to worry
Peloton's premium equipment, which accounts for 80% of its total revenue, will continue to set it a…
Bethany Biron
2 mins read
Peloton isn't selling as many bikes and treadmills anymore because people are going back to the gym
After blockbuster growth during the pandemic, Peloton is under pressure to keep the momentum going …