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India’s appetite is increasing day by and day and the <keyword id="20676228" type="General" weightage="20" keywordseo="food-services-industry" source="keywords">food services industry</keyword> is on a sizzling plate, projected to grow by 10-12% annually for the next seven years, according to a recent study by <keyword id="19896956" type="General" weightage="20" keywordseo="Swiggy" source="keywords" meta.keywordsubtype="org" meta.entityname="Swiggy" meta.hostid="261" meta.entityid="Swiggy">Swiggy</keyword> and <keyword id="19922375" type="General" weightage="20" keywordseo="Bain-Company" source="keywords" meta.keywordsubtype="org" meta.entityname="Bain &amp; Company" meta.hostid="261" meta.entityid="Bain &amp; Company">Bain &amp; Company</keyword>. This translates to a potential customer base of 45 crore people by 2030! <keyword id="20039605" type="General" weightage="20" keywordseo="online-food-delivery" source="keywords">Online food delivery</keyword>, in particular, is expected to grow at an even faster rate with a compound annual growth rate of 18%. Fueled by a growing population, more eating-out occasions, and a wider variety of food options, India's culinary landscape is undergoing a delicious transformation — delicious for the service providers. But what of the consumers? While the study reveals a fascinating diversity in <keyword id="22275323" type="General" weightage="20" keywordseo="how-india-eats" source="Orion">how India eats</keyword>, it also indicates that the top 50, or Tier 1, cities presently account for 70% of food consumption. This wouldn’t be a problem if eating food from outside weren’t basically synonymous with eating unhealthy food. To exacerbate this problem, statistics suggest that this trend will soon seep into the Tier 2 and 3 cities of the country as well. Further, 70% of consumption came from upper-middle to high income households. As per the study, GenZ and other youngsters represent a significant chunk of the food consumption pie – a whopping 40%! <div type="Article" hostid="261" msid="109113406" title="Millennials and Gen Z&amp;#39;s trendy new splurge: groceries" mstype="2" mssubtype="0"></div>Growing up in the age of smartphones and social media, Gen Z is comfortable navigating the digital world to discover new restaurants and cuisines. They're not afraid to experiment, venturing beyond traditional family favorites and trying over three different cuisines and six restaurants in a year! While GenZ appreciates good food, they also prioritise value for money. Online food <keyword id="20039606" type="General" weightage="20" keywordseo="delivery-platforms" source="keywords">delivery platforms</keyword> allow them to compare prices and offerings before placing an order. Furthermore, this generation is expected to dine out more often as their disposable income increases. The rise of online food delivery has revolutionized the way India eats. It has not only extended our eating hours (think late-night cravings!). With changing lifestyles, mid-meal snacking is becoming a popular trend. This opens doors for innovative brunch and evening snack options, requiring restaurants to adapt their opening hours. Delivery platforms have seen an increase in people ordering food items like chicken biryani, fried rice, butter naan, masala dosa and Margherita pizza, among other things, during odd-hours of the day and night. Convenience, taste, and price are now the holy trinity of ordering decisions. Food delivery platforms have intensified competition by making restaurant discovery and comparison a breeze. However, the rise of these food delivery platforms can have a direct impact on the health of Indians, and judicious use of them is advised. <div type="Article" hostid="261" msid="111758782" title="Zomato and Swiggy increase platform fee by 20% – food deliveries to get costlier" mstype="2" mssubtype="0"></div>

Swiggy report says GenZ contributes to 40% of food consumption; highlights recent trend of binge-eating

<ul><li>People are using <keyword id="5862596" type="General" weightage="20" keywordseo="ondc" source="Orion">ONDC</keyword> to order food at affordable rates.</li><li>ONDC is an open-source network that the government of India backs.</li><li>ONDC was first made available in Bengaluru.</li></ul>Zomato and Swiggy transformed the food delivery industry, enabling customers to satisfy their cravings with just a click. These two enterprises have been closely competing, frequently providing offers and discounts to their clients. Nonetheless, a fresh contender is gradually emerging in the food ordering arena, threatening the dominance of Zomato and Swiggy. The newcomer is the ONDC (Open Network for Digital Commerce), which is a government-supported platform. Currently, the ONDC service is only available in certain areas, including Bengaluru. The ONDC was launched in its beta format in September last year. Recently, the ONDC gained the attention of netizens when it was noticed that the platform offered grocery and food delivery services. <cmsannotation type="cmsannotation" annotationid="ONDC - Open Network for Digital Commerce" comment="subhead" text="ONDC - Open Network for Digital Commerce">ONDC - Open Network for Digital Commerce</cmsannotation> The Open Network for Digital Commerce is a private, non-profit organization created by the Government of India's Department for Promotion of Industry and Internal Trade. Its main objective is to develop open networks for e-commerce, which was established in April 2022. The network includes various small and large-scale e-commerce players and is designed to challenge the market dominance of large players in the market like Amazon and Flipkart in India. <cmsannotation type="cmsannotation" annotationid="How to order food on ONDC?" comment="subhead" text="How to order food on ONDC?">How to <keyword id="17366750" type="General" weightage="100" keywordseo="order-food-on-ondc" source="Orion">order food on ONDC</keyword>?</cmsannotation> ONDC does not offer its own app for food ordering. At present, customers can order food through the partner apps - Paytm and Magicpin. How to order food via Paytm? <ol><li>Open the Paytm app and click on the ‘search’ option.</li><li>Search for ONDC using the search option, and you will find an ONDC Store.</li><li>In the store, you will see a list of available dishes and restaurants.</li><li>Select the food item that you wish to order.</li><li>Add the address and make the payment.</li></ol>How to order food on Magicpin? <ol><li>Download and open the Magicpin app and select the food option.</li><li>Select the food that you wish to order.</li><li>Add the address and make the payment to confirm your order.</li></ol>SEE ALSO: <a href="https://www.businessinsider.in/tech/news/google-launches-passkeys-for-hassle-free-login-to-gmail-and-youtube-without-a-password-heres-how-to-set-them-up/articleshow/99977103.cms">Google launches Passkeys for hassle-free login to Gmail and YouTube without a password - here's how to set them up</a> <a href="https://www.businessinsider.in/tech/news/apples-safari-is-the-worlds-second-most-used-and-least-vulnerable-desktop-web-browser/articleshow/99926825.cms">Apple’s Safari is the world’s second-most-used and least vulnerable desktop web browser, yet only 1% of Indians use it</a>

How to order food on ONDC: A step-by-step guide

In today's world, almost any activity can be carried out online. Even dating. While the idea of finding love by swiping left and right on your smartphone may sound super convenient, it often carries an element of risk. After all, the person on the other end could be anything. In a recent case, a <keyword id="20759324" type="General" weightage="20" keywordseo="Bengaluru-woman" source="keywords">Bengaluru woman</keyword> shared a chilling account of how her former <keyword id="23656848" type="General" weightage="20" keywordseo="Bumble-date" source="keywords">Bumble date</keyword> used his access at a food delivery platform to stalk her after their relationship ended. The disturbing story has drawn attention to the risks posed by data being misused by those with insider access. <h2><keyword id="20066274" type="General" weightage="100" keywordseo="Bumble" source="keywords" meta.keywordsubtype="org" meta.entityname="Bumble" meta.hostid="261" meta.entityid="Bumble">Bumble</keyword> date gone wrong </h2> According to a <keyword id="19951562" type="General" weightage="20" keywordseo="LinkedIn" source="keywords" meta.keywordsubtype="org" meta.entityname="LinkedIn" meta.hostid="261" meta.entityid="LinkedIn">LinkedIn</keyword> post by Rupal Madhup, her friend's nightmare began when her relationship with a man, who worked at a food delivery platform, ended. What followed was nothing short of disturbing. The man allegedly flagged her account in the company’s system, giving him access to her real-time delivery locations. He used this information to track her movements, sending her messages like, “Why are you not ordering at your own place at 2 AM? Where are you?” and “Ordering chocolates, are you on your period?” His obsessive behaviour escalated into full-blown digital stalking, where he would question her movements and orders, leaving her shaken. What makes this incident especially alarming is how he used his professional privileges to access her personal data, turning an ordinary breakup into a terrifying experience. In today’s world, where data is valuable, this case underscores how dangerous it can be when such sensitive information falls into the wrong hands. The situation has also prompted discussions around whether digital platforms have robust enough systems to detect and prevent unauthorised access to user data. In an age where every action—from ordering food to taking a ride—leaves a digital footprint, ensuring privacy and security is more crucial than ever. <h2>Tips for staying safe while dating online</h2> As online dating becomes more common, it’s important to take precautions to protect your privacy and personal safety. Here are some tips to keep in mind: 1. Avoid sharing sensitive information like your home address or work location early on. Stick to general locations and public places until you feel comfortable. 2. Many dating apps offer safety features like in-app messaging or the ability to block or report users. Make sure to use these tools if something feels off. 3. Some apps have location-sharing features, which can expose your whereabouts. Keep these settings off unless absolutely necessary, and don’t share your real-time location with someone you’ve just met. 4. If someone is overly interested in where you are at all times or tries to pressure you into sharing personal details, consider it a warning sign and disengage. 5. Before meeting someone in person, try to verify their identity through social media or mutual connections. It’s always a good idea to get a better sense of who they are. 6. Always meet in a public place for the first few dates. This ensures your safety and gives you time to gauge the person before getting more comfortable.

Bumble date turns stalker: Bengaluru woman claims her ex stalked her using location from food delivery app

In the last few months, have you received a suspicious call from a stranger claiming that you have won a cash prize? Or has someone tried reaching out to you saying that a relative is in trouble and urgently needs money? If you answered yes to any of these questions, know that you are not alone. <keyword id="19895063" type="General" weightage="20" keywordseo="India" source="keywords">India</keyword> has reported a rise in scam calls in recent months and these calls seem to be increasing at a rapid rate. But not just calls, there are various other platforms that scammers try to take advantage of, to rob people of their hard-earned money. Read on to know about the top 5 <keyword id="22618205" type="General" weightage="100" keywordseo="personal-finance-scams" source="keywords">personal finance scams</keyword> that are surfacing in India and how you can stay safe from them. <h2>Fake <keyword id="20488964" type="General" weightage="20" keywordseo="job-offer" source="keywords">job offer</keyword> scams</h2>This is one of the most commonly reported scams. Over the last year, there have been many cases where people were approached for seemingly lucrative job offers via platforms like WhatsApp and Telegram. Some of these cases involved the victim making payments to certain accounts, while being made to believe that it is a part of the job and there will be a handsome return later. For instance, a PTI report in May this year revealed that a woman from Navi Mumbai found herself trapped in an online fraud and lost Rs 54 lakh. The victim wanted to earn some extra money by working from home and was reportedly offered freelance work by the scammers. She was also told that she would earn money after completing five tasks. And to receive these tasks, the woman claimed that she paid Rs 54.30 lakh in various accounts. When the woman asked for payment after completing the tasks assigned to her, the scammers stopped replying. <h2>Sweetheart scams</h2>Meeting the love of your life through an <keyword id="20167528" type="General" weightage="20" keywordseo="online-platform" source="keywords">online platform</keyword> seems too good to be true at times. And sometimes, this really is the case. Various cases have surfaced in the past where the victims were duped of their hard-earned money by their online lovers. Just last month, a man in Delhi was scammed of Rs 1.2 lakh when he planned to meet a woman he was talking to on Tinder. The two met at a cafe in Delhi to celebrate the woman’s birthday and ordered some snacks, cakes, and wine. The woman however, abruptly left in the middle of the date citing a family emergency. And the victim incurred a bill of Rs 1,21,917.70 for food that should have only cost a few thousand bucks. When he questioned the high bill, he was threatened and forced to pay. After investigating, the police found that the cafe split the high bills in a set way: 15% to the girl, 45% to the table and cafe managers, and 40% to the owners. <h2>Fake screenshots scams</h2>Another type of scam that is widely happening in the country is where you are shown a screenshot that gives the impression that your account has been credited with some money, when it actually has not. For instance, in March this year, a Delhi Uber driver was making headlines for overcharging a customer for a ride to the airport. A Moneycontrol report mentioned how a man described his experience in a Reddit thread. As per the report, the man said that he had booked a ride to the airport and the initial fare was Rs 340. However, when the ride was completed, the Uber driver showed him a screenshot which depicted that the fare was Rs 648. The driver had claimed that the fare increased due to more waiting time. However, that wasn’t the case and the driver had created a fake screenshot to demand extra money. After this post went viral, several other Reddit users reported similar incidents. <h2><keyword id="19925254" type="General" weightage="20" keywordseo="YouTube" source="keywords" meta.keywordsubtype="org" meta.entityname="YouTube" meta.hostid="261" meta.entityid="YouTube">YouTube</keyword> like and earn scam</h2>This one is similar to the completing tasks scam. In this scam, <keyword id="20013464" type="General" weightage="20" keywordseo="fraudsters" source="keywords">fraudsters</keyword> tend to tell the victim that they will have to engage with a YouTube channel to earn money. They then ask the person to make certain payments, promising a greater reward later on. Once the victim transfers the money, the fraudsters tend to disappear into thin air. In February this year, there were reports of a man losing Rs 16 lakh due to such a scam. <h2><keyword id="19957108" type="General" weightage="20" keywordseo="online-shopping" source="keywords">Online shopping</keyword> scam</h2>If you have ever shopped online, be sure to read this one. Many scamsters come up with fake advertisements on reputed platforms like Instagram to lure people into buying items online. In such scams, once the order has been placed and payment has been made, the victim doesn’t receive the products. In addition to this, scammers can also pose as bank employees and gain access to sensitive information of the victim’s account. For instance, a report by PTI last year revealed that a 70-year-old woman was buying six towels online for Rs 1,160. While making the payment, Rs 19,005 was taken from her account instead of Rs 1,160. She tried to contact the bank helpline but couldn't reach them. Soon after, she got a call from an unknown number. The caller claimed to be from the bank and offered to help with her payment problem. He asked her to download an app for the refund. The woman followed his instructions but ended up losing Rs 1 lakh from her account. When she saw the unauthorised transactions, she went to the police station. Meanwhile, another Rs 8.3 lakh was withdrawn from her account. <h2>How to stay safe from such scams</h2>Even though more and more people are being targeted by scammers, there are some ways that you can ensure that you stay safe. Keep these few points in mind in order to protect yourself against personal financial scams. <ol><li>Don’t share your personal information with strangers online or on the phone. </li><li>Don’t make any payments just because a stranger told you to. Verify the situation and the person’s credentials. </li><li>Don’t click on suspicious links that are sent to you on emails or text messages. </li><li>Avoid shopping for doubtful websites or accepting job offers from sites that appear dubious. </li><li>Before taking up any job offer, perform a thorough search of the company or the person who is claiming to recruit you. </li><li>Read up a bit about popular scams going on right now. At times, a simple Google Search can help you save up loads of money. </li></ol>

Top 5 personal finance scams in India and how to stay safe from them

<ul class="summary-list"><li>Anthropic announced a new AI tool that can control your computer and carry out simple tasks.</li><li>"Computer use" can move a cursor, type, and perform actions like filling out a form or ordering pizza.</li></ul> <a target="_blank" class="" href="https://www.businessinsider.com/here-are-the-executives-running-anthropic-right-now-2024-10">Anthropic</a> has announced a major new update for Claude that means the AI model can take control of a computer to perform actions like moving cursors, typing out text, and browsing the internet. The new feature, called "computer use," is in public beta. It enables its latest AI model, Claude 3.5 Sonnet, to start using a computer in a similar way to humans. It's a notable shift away from AI carrying out specific tasks to general all-purpose applications. It could have ramifications for the world of work — and adds a new dimension to the fiercely competitive AI race. The feature can be accessed through Anthropic's API, and companies such as Asana, Canva, and DoorDash have started to explore the possibilities of computer use in their workflows, the company said on Tuesday.In a demo video shared by Anthropic, Claude is able to fill out a vendor request form by scrolling through a customer relationship management page to find the relevant information. It then autonomously goes through the steps in the form and submits the form."This example is representative of a lot of the drudge work that people have to do," Sam Ringer, a researcher at Anthropic, explains in the video.<h2 id="24a07339-b664-495a-b5e2-59dcddb49023">It's still 'error-prone'</h2>Anthropic readily admits that the model isn't perfect and makes some mistakes."At this stage, it is still experimental — at times cumbersome and error-prone," Anthropic said in its blog, adding that it expects the tool to get better over time. One "amusing" error that Anthropic mentioned in the blog includes when Claude briefly stopped a coding demo to search for photos of Yellowstone National Park. In another case, it accidentally clicked to stop recording a session, which meant it lost footage.Some of Anthropic's engineers made a request for the tool to order enough food to feed a group — and Claude selected pizza. Alex Albert, Anthropic's head of Claude relations, said in an <a target="_blank" href="https://x.com/alexalbert__/status/1848777260503077146">X post</a> that they used it to navigate the online food delivery platform DoorDash, and "about a minute later, we saw Claude decided to order us some pizzas."<h2 id="e5f62240-be08-4860-a873-008325ad7f3c">What early testers think</h2>Ethan Mollick, an associate professor at the Wharton School of the University of Pennsylvania, is an early tester of the agent and <a target="_blank" href="https://www.oneusefulthing.org/p/when-you-give-a-claude-a-mouse?utm_campaign=post&amp;utm_medium=web&amp;ref=platformer.news">blogged</a> about how he used it to help put together a lesson plan for high school students."It feels like delegating a task rather than managing one," he said. Mollick also instructed it to create assignments based on Common Core, a set of educational standards for students, and to put them into a spreadsheet. He said that a chatbot would have needed his help to go through each step, whereas Claude downloaded a book, looked up lesson plans and Common Core standards online, and filled in the lesson plan spreadsheet.He said the results were "not bad," and he didn't spot any obvious errors. He wrote, "I simply delegated a complex task and walked away from my computer, checking back later to see what it did (the system is quite slow)."Graphic design platform Canva is testing out computer use to see how it can help with design creation. Danny Wu, the company's head of AI products, told <a target="_blank" href="https://venturebeat.com/ai/anthropic-new-ai-can-use-computers-like-a-human-redefining-automation-for-enterprises/">VentureBeat</a> that it's "discovering time-savings within our team that could be game-changing for users."<h2 id="e1114737-90c7-4ad3-869c-5f5166b26b77">Use with caution</h2>Anthropic advises people to take precautionary measures when using the tool to prevent unintended consequences like a cyberattack.It recommends safeguards to prevent prompt injection, a type of cyberattack in which a person prompts an AI model to change its intended behavior for nefarious purposes.In Anthropic's model card addendum — a report card outlining some of the performance and safety considerations — the company suggests "using a dedicated virtual machine, limiting access to sensitive data, restricting internet access to required domains, and keeping a human in the loop for sensitive tasks."<h2 id="75e639c0-8649-4bfa-91cb-63fae74490ac">The race to develop AI agents</h2>AI juggernauts, including rivals OpenAI, Cohere, and Microsoft, have jostled to develop new AI models with agentic capabilities — a system that responds with a degree of autonomy rather than responding to prompts. It's a subsector that <a target="_blank" class="" href="https://www.businessinsider.com/multi-agent-systems-are-the-next-big-thing-in-ai-2024-7">VCs are piling into</a>, with startups such as <a target="_blank" class="" href="https://www.businessinsider.com/london-ai-startup-11x-raise-seed-funding-us-vc-benchmark-2024-4">11x</a> and <a target="_blank" class="" href="https://www.ft.com/content/928a22ba-1d04-4865-b854-5ebc5e53ea61">PolyAI</a> raising buzzy funding rounds in recent months.While OpenAI's desktop app for ChatGPT allows users to interact with the chatbot and ask questions instantly, Claude's autonomous capabilities are a first in the ecosystem. Microsoft <a target="_blank" class="" href="https://www.businessinsider.com/salesforce-ceo-marc-benioff-criticized-microsoft-copilot-ai-agents-2024-10">also announced this week</a> that it will roll out the ability for companies to create their own autonomous AI agents next month, following <a target="_blank" class="" href="https://www.businessinsider.com/salesforce-ceo-marc-benioff-says-new-focus-on-ai-agents-2024-9">Salesforce's similar move</a> last month.OpenAI recently cinched <a target="_blank" class="" href="https://www.businessinsider.com/openai-sam-altman-funding-round-ai-tech-investors-venture-2024-10">$6.6 billion</a> in funding at a $157 billion valuation, which made it one of Silicon Valley's most valuable deals. Anthropic is far from reaching such dizzying funding heights. It's currently valued at around $19.4 billion, per PitchBook data — but the juggernaut is still attracting investor attention.Its biggest backer is Amazon, which has invested a total of $4 billion in the company and partnered with it to make its AI models available on Amazon's generative AI platform Bedrock.In September, The Information <a target="_blank" href="https://affiliate.insider.com?h=75da8b58b44035e03575c048e5e7b373edd291ccfea0018026509f4fae0f42b8&amp;postID=6718b7e73c2e2ca7570b3ca3&amp;postSlug=anthropic-claude-computer-use-ai-explainer-2024-10&amp;site=bi&amp;u=https%3A%2F%2Fwww.theinformation.com%2Farticles%2Fopenai-rival-anthropic-has-floated-40-billion-valuation-in-early-talks-about-new-funding">reported</a> that Anthropic was floating a $40 billion valuation in funding talks — a sign that investor appetite and competition for autonomous AI agents is intensifying. Anthropic did not immediately respond to a request for comment from Business Insider.

Anthropic's AI tool does admin, browses the internet, and orders pizza. Here's what to know about Claude 'computer use.'

<ul class="summary-list"><li>Some retailers and fast-food chains are limiting their operations following a global IT outage.</li><li>McDonald's Japan said some of its stores had temporarily closed.</li></ul>A <a target="_blank" class="" href="https://www.businessinsider.com/major-disruptions-airline-bank-london-stock-exchange-microsoft-outage-2024-7">massive IT outage</a> has taken its toll on some grocery stores, retailers, and fast-food giants around the world.Starbucks' mobile-ordering system appears to be experiencing widespread issues in the US, with stores listing their order-ahead function as "not available."One barista in Atlanta, whose identity has been verified by BI, said that mobile orders weren't operating at their store. "Definitely a weekend that I'm glad to be not working," they said.Various Reddit users, whose identities haven't been verified by BI but who say they're Starbucks baristas, said the disruptions led to chaos at their stores and <a target="_blank" class="" href="https://www.reddit.com/r/starbucks/comments/1e74zsd/is_everyone_surviving_the_outages/">long lines</a> of <a target="_blank" class="" href="https://www.reddit.com/r/starbucksbaristas/comments/1e70xwb/everything_is_down_and_were_still_open_and_doing/">angry and impatient customers</a>. Some said that their stores had closed over the issue.Starbucks did not immediately respond to a request for comment from BI.McDonald's Japan said on Friday some of its stores had temporarily closed or were only running limited operations because of a malfunction of their in-store cash registers. <a target="_blank" class="" href="https://www.bloomberg.com/news/articles/2024-07-19/mcdonald-s-in-japan-hit-by-systems-outage-closing-30-of-stores">Bloomberg</a> reported that about a third of outlets in Japan were closed on Friday.A McDonald's spokesperson later told Business Insider that all its restaurants in Japan were open and operating.The Australian grocery-store chain Woolworths told BI that some stores had been affected by the IT issue. The chain said that all but six stores were open, while some had fewer checkouts functioning.A banner on Woolworths' website said it was "experiencing intermittent technical difficulties instore and online."Coles, another Australian grocery-store chain, told BI it was being "affected by a global technical issue which is disrupting some of our systems in our supermarkets and liquor stores."A spokesperson from the UK grocery-store chain Morrisons told BI that it was "experiencing some issues with payment in some stores." And a spokesperson for Waitrose, another UK grocery-store chain, told BI it had "briefly" experienced issues with contactless payments.Various other companies reported issues with some card payments not working on Friday.Transport for Ireland <a target="_blank" class="" href="https://x.com/TFIupdates/status/1814207452105060808">said</a> that the top-up app for its transport passes had been down for several <a target="_blank" class="" href="https://x.com/TFIupdates/status/1814295821069750528">hours</a>. WWF Australia <a target="_blank" class="" href="https://x.com/WWF_Australia/status/1814212390348894368">said</a> that its credit-card-donation system was down and told people to donate via PayPal instead. Trelissick, a country house in Cornwall, England, <a target="_blank" class="" href="https://x.com/NTTrelissick/status/1814231647945896189">said</a> that visitors couldn't pay by card. A cinema and café in Bristol, England, <a target="_blank" class="" href="https://x.com/wshed/status/1814222356807598554">said</a> that it could only accept cash.<a target="_blank" class="" href="https://www.bloomberg.com/news/live-blog/2024-07-19/microsoft-cloud-technical-outage-updates">Bloomberg</a> reported that staff at the Ocean Park Marriott in Hong Kong were using pen and paper to check guests in. "We are actively working with our vendors to resolve issues that have impacted certain hotel systems," a spokesperson for Marriott International told BI.Major airlines, banks, and supermarkets are experiencing widespread disruptions linked to an IT outage after Microsoft reported problems with its online services, linked to an issue at the cybersecurity firm CrowdStrike.But not all retailers have been affected. Representatives for the UK grocery-store chains Asda, Sainsbury's, and Marks &amp; Spencer told BI that they were operating as normal. And a spokesperson for the US-based chain Kroger said it wasn't experiencing any major issues.

Global IT outage hits Starbucks mobile-order system and card payments at businesses

<ul class="summary-list"><li>Daniel Chung, 36, decided to leave his six-figure corporate banking job in 2019.</li><li>He tried the restaurant industry and had success, but he and his partner sold their business.</li></ul>I began my career in <a target="_blank" href="https://www.businessinsider.com/interned-at-us-bank-despite-having-offer-top-law-firm-2024-10">corporate banking</a> in 2011 and stayed until 2019. Although I was making six figures and had spent eight years of my life in the profession, I decided to quit because I wanted a career where I could do my own thing and not have to take orders anymore.After leaving corporate in 2019, I decided to pursue a career in acquiring restaurants and found my business partner. We had no experience in the field, but we knew we wanted to be our own bosses. We focused on purchasing profitable existing restaurants, and then we would improve them. We went from <a target="_blank" class="" href="https://www.businessinsider.com/surprising-things-franchising-fast-food-restaurant-jack-in-the-box-2024-2">owning one restaurant</a> to three in under a year and a half.The restaurant industry is also what <a target="_blank" class="" href="https://www.businessinsider.com/married-men-when-they-knew-spouse-was-the-one-2024-10">connected me to my wife</a>. Though we first met at church in 2013, we never really talked. In 2021, the lease for her family's Korean rice cake store was coming up, and she was looking for some guidance, so she reached out to me. I gave her some info, and afterward, she said, "Hey, let me buy you lunch." I realized that our relationship could go somewhere at that lunch and asked her out to dinner. We started dating, and we eventually got married in July 2022.<h2 id="f940d3cb-5215-478f-abfe-553f9c6491ea">After selling my restaurant businesses, I tried to go back to a corporate job</h2>My business partner and I did well for ourselves in the restaurant industry. I was able to buy a house and continued investing in real estate; however, even though we were financially successful, we weren't happy, and we got sick of <a target="_blank" href="https://www.businessinsider.com/single-mom-running-business-tips-work-life-balance-find-time-2024-6">running the business</a>. You have to deal with a lot of employees, and ultimately, it's very tough.We owned three restaurants, and we sold them in 2023. We planned to move on to buying and flipping real estate, but he started getting really busy. Without the restaurants, I began burning through my savings between paying my mortgage and trying to support my wife, who got pregnant in October 2023. My wife's pregnancy made our situation even more desperate, so I decided to try to go back to a <a target="_blank" href="https://www.businessinsider.com/american-millennial-quit-corporate-job-move-abroad-europe-germany-spain-2024-11">corporate job </a>to support us.Because I had been out of the corporate job market for four years, I <a target="_blank" href="https://www.businessinsider.com/went-through-a-dozen-interviews-didnt-get-the-job-2024-7">struggled to get interviews</a>. When I finally did get an interview, the position ultimately didn't work out for me. That's when I decided I was determined to make things work another way.<h2 id="cf8336ec-5754-42f0-89b9-eeed78a0043c">I decided to try posting my videos on social media to make money</h2>Given our financial situation, I started cooking two meals a day to save money. I figured if I <a target="_blank" href="https://www.businessinsider.com/everything-i-learned-making-my-meals-at-home-for-2-weeks-2021">cooked every day</a>, we could probably save $200 a month. For example, if you order takeout, you're spending about $50 for two people. But if I cooked, I could be under $20 for two people.In early 2024, I realized that if I posted my videos on YouTube or TikTok, I might <a target="_blank" href="https://www.businessinsider.com/how-to-earn-money-side-hustles-creative-passive-income-ideas-2024-9">make some extra money</a>. I bought a neck mount to hold my phone and record myself cooking simple meals. I started posting one or two cooking videos daily across Instagram, TikTok, YouTube, and Facebook. For a while, nothing happened, but all of a sudden, they started going viral.My first <a target="_blank" href="https://www.businessinsider.com/i-became-tiktok-famous-after-leaving-a-job-i-hated-2022-3">viral TikTok</a> was this April. I created a video where I made a breakfast burrito for my wife. It got around 4 million views, and I went from practically no followers to 10,000 from that one video. I was also able to get my account monetized at that point.The success of the video encouraged me to keep going. After I started making money on TikTok, my Instagram also went viral. I now have over a million followers on Instagram. Since then, I've continually grown pretty quickly.What I earn depends on the month. With TikTok and YouTube Shorts, I can make anywhere from $5,000 to $10,000 a month because my accounts on those platforms are monetized. Instagram is the best place for me to create content for brand deals. I don't get brand deals every month, but when I do, they pay anywhere from $6,000 to $30,000. I won't know what my annual income from <a target="_blank" href="https://www.businessinsider.com/job-diary-fruit-instagram-influencer-17000-business-2020-11">food influencing</a> is until next year, because I started this year.<div type="image" title="Daniel Chung and his mom on the left-hand side. Daniel Chung's wife is on the right-hand side." height="1345" width="1792" msid="115361398" hostid="261" sizebytes="155504"></div><h2 id="3cd48626-ff26-4906-a7b0-518bf7d0a93c">I find my recipes online and occasionally personalize them</h2>I don't use <a target="_blank" href="https://www.businessinsider.com/i-tried-making-a-bunch-of-meals-from-celebrity-cookbooks-2019-6">cookbooks for recipes</a>. I just go on my computer and search Google or YouTube for a video on how to make a recipe. When I find something I think will taste pretty good, I choose that and tweak it based on the ingredients I have or if I feel like there's a better way to do one of the steps.In addition to my cooking, sometimes my videos include my wife trying out the food and reacting, and sometimes I even cook with my mom. I film our videos using my iPhone and my neck mount for POV angle videos, and occasionally, my wife will also help me film. I also do all of the <a target="_blank" href="https://www.businessinsider.com/full-time-youtube-video-editor-worked-with-mrbeast-income-advice-2022-10">editing and uploading</a>.In a <a target="_blank" href="https://www.businessinsider.com/gen-z-avoid-company-social-events-2024-11">corporate environment</a>, I felt like I was just going through the motions to make money. With food influencing, I enjoy the freedom and challenge of content creation. When I create a video, it stays online for everyone, and it has a snowball effect, with people still watching my videos from a while ago. I see myself pursuing content creation for the foreseeable future.

I left my 6-figure corporate banking job, and now, I'm a food influencer. I support my family by doing what I love.

<ul class="summary-list"><li><a target="_blank" href="https://www.businessinsider.com/amazon-prime-shopping-rule-saves-me-money-2024-4">Amazon</a> said it delivered to its Prime members faster than ever in the first quarter of 2024.</li><li>Its drivers delivered over 2 billion items "the same or next day" in Q1, the company reported.</li></ul>If it seems like that Amazon Prime package you ordered showed up on your doorstep sooner than expected, it's probably not just your imagination.The e-commerce giant announced that it delivered to Prime subscribers at its "fastest speed ever" in its <a target="_blank" href="https://www.businessinsider.com/amazon-stock-amzn-quarterly-earnings-call-report-live-updates-2024-4">quarterly earnings</a> on Tuesday.Amazon reported that it delivered more than 2 billion items in a one-day window in the first three months of 2024. If it were to keep that pace, it would top 2023's numbers, which Amazon previously said totaled 7 billion units delivered on the same day or the next day during the yearlong period.In March, the company said nearly 60% of the <a target="_blank" href="https://www.businessinsider.com/amazon-prime-has-180-million-members-report-shows-2024-4">items ordered by Prime members</a> in the top 60 US metro areas arrived the same day or the next. Major cities outside of the US, like London, Tokyo, and Toronto, saw three out of four of their items delivered in the same window.Blake Droesch, a senior analyst at market research firm Emarketer, a sister company to Business Insider, praised Amazon for "strong Q1 growth" in its online store sales."Delighting customers with free and fast delivery through Amazon Prime will keep customers coming to the site, increasingly for CPG and other household items, which will continue to attract endemic advertisers," Droesch told BI.An Amazon Prime subscription costs $14.99 per month or $139 per year, and students receive a discounted rate of $7.49 monthly or $69 per year.Amazon is also kicking it up a notch in the <a target="_blank" href="https://www.businessinsider.com/amazon-grocery-delivery-compares-walmart-target-2024-4">grocery war being waged by retail titans</a>. Prime members are now being offered free delivery on grocery orders over $35 from stores like Whole Foods, Amazon Fresh, and more.

Amazon's Prime orders are getting delivered faster and faster

US-based online food ordering company <keyword id="500384" type="General" weightage="100" keywordseo="grubhub" source="Orion">Grubhub</keyword> has announced to lay off about 15 per cent of its workforce, or nearly 400 employees, to maintain "competitiveness" in the market. "There is no doubt whatsoever that we have a solid foundation in place and an immense opportunity ahead of us -- but it is also clear that we need to make some tough decisions in order to maintain our competitiveness, deliver the best possible service for diners and our other partners, and be successful for the long-term," <keyword id="17690638" type="General" weightage="80" keywordseo="howard-migdal" source="Orion">Howard Migdal</keyword>, <keyword id="17690639" type="General" weightage="50" keywordseo="grubhub-ceo" source="Orion">Grubhub CEO</keyword>, said in a message to employees on Monday. Explaining the decision to lay off, the company said it's operating and employee costs grew at a higher rate. "Rightsising the business for where we are now a" which includes ensuring we have the right resources and organisational structure focused on the right priorities - will allow us to be more agile, make bolder bets and take advantage of all of the opportunities on our doorstep," <keyword id="17690640" type="General" weightage="80" keywordseo="migdal" source="Orion">Migdal</keyword> stated. Meanwhile, music streaming platform <keyword id="685487" type="General" weightage="80" keywordseo="spotify" source="Orion">Spotify</keyword> has laid off 200 employees, 2 per cent of its workforce, from its podcast division as part of a corporate reorganisation. In January this year, Spotify slashed 6 per cent of its workforce, or about 600 staffers, globally. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/india/news/earthquake-tremors-felt-again-in-delhi-parts-of-north-india/articleshow/100961033.cms">Earthquake tremors felt again in Delhi, parts of north India</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/careers/news/millennials-and-genz-find-workplace-jargons-tough-and-unnecessary-reveals-survey/articleshow/100961139.cms">What’s in a word: Millennials and Gen Z believe KISS is better than Jargon</a>

Food ordering firm Grubhub to lay off 15% of staff, nearly 400 employees

<ul class="summary-list"><li><keyword id="11912664" type="UNKNOWN" weightage="60" keywordseo="lyft" source="Orion">Lyft</keyword> is partnering with the online-ordering giant <keyword id="12737303" type="UNKNOWN" weightage="60" keywordseo="olo" source="Orion">Olo</keyword> to begin <keyword id="6376068" type="UNKNOWN" weightage="60" keywordseo="food-delivery" source="Orion">food delivery</keyword>. </li><li>A Lyft exec said its goal is to offer deliveries for merchants tired of "paying high commissions." </li></ul>The ride-hailing service Lyft is taking the leap into the competitive food-delivery space through a partnership with the online-ordering giant Olo, the two companies jointly announced Tuesday. Justin Paris, the head of Lyft Delivery, said the "opportunity size" tied to partnering with Olo is "several hundred thousand deliveries per week." Olo, which went <a href="https://www.businessinsider.com/inside-restaurant-tech-olo-ipo-noah-glass-2021-2" target="_blank" rel="noopener">public</a> in March, works with 500 restaurant brands that have 76,000 locations in the US. Large chains like Wingstop and Denny's use Olo's network of two dozen delivery providers to offer delivery to consumers. Lyft is now part of that delivery-provider mix, which also includes <keyword id="12084455" type="UNKNOWN" weightage="60" keywordseo="uber-eats" source="Orion">Uber Eats</keyword> and DoorDash. But unlike third-party platforms, Lyft is not trying to sell directly to consumers. "We don't have a consumer-facing marketplace," Paris said. "This is not about Lyft creating a clone of <keyword id="1042120" type="UNKNOWN" weightage="60" keywordseo="uber" source="Orion">Uber</keyword> Eats," <a href="https://www.businessinsider.com/meet-33-tech-power-players-changing-how-restaurants-operate-2021-11#noah-glass-ceo-of-olo-1" target="_blank" rel="noopener">Olo CEO Noah Glass</a> told Insider in an interview ahead of Tuesday's announcement. Instead, Lyft's strategy is to facilitate last-mile deliveries for merchants who are tired of "paying high commissions" and "losing control" of consumer data by using other delivery service providers, Paris said. Most third-party platforms do not share customer data with restaurants. "Our approach is instead of trying to compete with retailers and merchants for eyeballs and customer data, we're actually enabling these merchants and retailers to do local delivery without having to have their own internal fleet," he said.Lyft has been <a href="https://www.businessinsider.com/lyft-is-testing-delivery-with-businesses-looking-to-keep-customer-data-2021-2" target="_blank" rel="noopener">building its delivery business for a year</a>, testing business-to-business deliveries with retailers like Napa Auto Parts. Lyft's B2B offering is aimed at undercutting the prices of third-party platforms like Uber Eats, DoorDash, and Grubhub, which can charge restaurants as much as 30% per order, Lyft President John Zimmer <a href="https://www.reuters.com/article/uk-lyft-results-idUKKBN27Q39P" target="_blank" rel="noopener">told Reuters</a> in November 2020. "What we're hearing from restaurants is they're looking for a partner who will not charge 30% commission, but still offer delivery service," he said. Glass said partnering with Lyft will likely bring down delivery costs for both restaurants and consumers because it creates more competition. "It's a little bit like the old LendingTree commercial of 'When banks compete, you win,'" Glass said. "When delivery service providers compete, you win because you get better rates, and you get faster delivery times."Lyft delivery is live in about 25 markets, including Dallas, Miami, Tampa, Chicago, and Denver. "We're just scratching the surface," Paris said. "We would expect to rapidly increase that to several hundred markets."

Lyft announces major push into food delivery, taking the opposite approach to rival Uber

<ul class="summary-list"><li>Restaurant-tech firm Toast works with 85,000 restaurants, including independent eateries and regional chains.</li><li>Restaurants are in an uproar over a 99-cent fee that Toast has begun charging online customers. </li></ul>Thought your recent rice bowl or burrito purchase sounded a bit expensive this week?Well, don't assume your local restaurant has jacked up<a href="https://restaurant.org/research-and-media/research/economists-notebook/economic-indicators/menu-prices/#:~:text=Prices%20for%20limited%2Dservice%20meals,June%202022%20and%20June%202023." target="_blank" rel="noopener"> menu prices, again</a>. Instead, you might have to fault the restaurant's digital ordering tech provider, <a href="https://www.businessinsider.com/toast-ipo-chris-comparato-dominating-payment-processing-post-ipo-2022-7">Toast</a>. Toast, which works with 85,000 restaurants in the US, is charging consumers a 99-cent fee for online orders over $10. The fee went into effect nationwide July 10 to fund ongoing innovation that levels "the playing field for restaurants" looking to keep digital orders in-house, the company said.Toast, whose restaurant clients tend to be independent restaurants and regional chains, launched as a payments platform more than a decade ago. Toast's tech stack has grown to include a slew of services for restaurants including pay-at-the-table devices, inventory management software, digital ordering systems, and a rewards program."As we innovate we remain committed to keeping restaurant digital ordering costs low and protecting restaurant bottom lines from third-party commission fees," the company told Insider in a statement.But some customers and restaurants are balking at the fee."Guess it's time to delete the ⁦<a href="https://twitter.com/ToastTab" target="_blank" rel="noopener">@ToastTab</a>⁩ app - just another $ grab by greedy company. I'll be happy to call an order in or just order in-person," one person Tweeted on June 20.<a href="https://twitter.com/TheGrantAustin/status/1677832158562471942" target="_blank" rel="noopener">Grant Austin, whose Twitter profile</a> describes him as the creative director for Freddy J's Bar &amp; Kitchen, posted on July 8: "How does $0.99 per online order to my customers help Toast continue to innovate me when I pay over $700 per month on top of the credit card fees you collect?"<a href="https://twitter.com/bagelsbyjarrett" target="_blank" rel="noopener">Baglesbyjarre</a> called the fee a scam in two posts. "Shame on<a href="https://twitter.com/ToastTab" target="_blank" rel="noopener"> @ToastTab</a> for adding a 99 cent fee to our customers orders that they take 100% of after we pay the highest fees to begin with. Shame on you toast<a href="https://twitter.com/hashtag/ToastTab?src=hashtag_click" target="_blank" rel="noopener"> #ToastTab</a><a href="https://twitter.com/hashtag/Scam?src=hashtag_click" target="_blank" rel="noopener"> #Scam."</a>The New Jersey bagel shop then wrote that it would be giving its customers a 99-cent promo code, "so now we will be paying 99 cents."Tony Naser, a pizza shop owner in Toast's home state of Massachusetts, told <a href="https://www.foxbusiness.com/lifestyle/restaurateurs-fuming-ominous-new-fee-billed-customers-big-tech-vendor" target="_blank" rel="noopener">Fox Business</a>: "People are freaking out. Business owners are freaking out."Gil Brucken, who describes himself on <a href="https://twitter.com/gilbrucken" target="_blank" rel="noopener">Twitter</a> as a senior manager in the restaurant tech field, said it "makes no sense" for a restaurant provider to charge guests such fees. "Shouldn't the operator decide whether this fee should be paid for by the guest or absorbed as the cost of doing business? Taken further, Will Toast later start charging fees for guests dining in at restaurants as the cost of using their POS?"Food tech strategist <a href="https://www.businessinsider.com/foodtech-startups-delivery-restaurants-industry-recession-2022-11#carl-orsbourn-chief-operating-officer-juicer-10">Carl Orsbourn</a> said Toast provides an "exquisite" all-in-one technology stack for restaurants.But he questioned whether the online fee of 99 cents might hurt independent restaurants who are already "struggling like crazy" to lure guests to order through their online channels, instead of delivery apps."If that's a $10 order, that's a 10% increase. If it's a $20 order, that's a 5% increase. That's a big whack of an increase if you ask me," Orsbourn said recently in his podcast, "<a href="https://podcasts.apple.com/us/podcast/the-digital-restaurant-june-5-2023/id1589707141?i=1000615716775" target="_blank" rel="noopener">The Digital Restaurant</a>." "I think this additional fee is going to cause some real consternation."Toast said the fee is transparent so the customer knows it is not tacked on by the restaurant.When customers click on "taxes and fees," they will see the following prompt: "Set by Toast to help provide affordable digital ordering services for local restaurants." Are you a restaurant insider with insight to share? Got a tip? Contact this reporter via email at <a href="mailto:nluna@insider.com" target="_blank" rel="noopener noreferrer">nluna@insider.com</a>.

You might be charged a new 99-cent fee on food orders — and some restaurants are fuming

A glimpse at your smartphone today will tell you just how many subscription-based services have pervaded our lives. Be it booking a cab, shopping, ordering food or <keyword id="15646244" type="General" weightage="20" keywordseo="booking-a-table" source="Orion">booking a table</keyword> at a restaurant, there’s always an app for that. But at some point subscription fatigue has to become a real phenomenon right? This is where <keyword id="7391793" type="General" weightage="20" keywordseo="times-prime" source="Orion">Times Prime</keyword>, the super App from Times Internet, comes into play. Rapidly rising as one of the most preferred <keyword id="15482" type="General" weightage="20" keywordseo="lifestyle" source="Orion">lifestyle</keyword> super-apps, Times Prime, offers an extensive range of benefits on a single platform, from shopping to entertainment and lifestyle, brands like Starbucks, Myntra, Uber, Disney+ Hotstar, SonyLIV, Google One, and many more. The idea is simple — instead of paying for different subscription services, pay for one -- and you can access all of these at once. Celebrating Times Prime’s success In line with digital transaction industry trends, about 70% of the Times Prime app's MAUs are male users, while the rest are female. <div type="image" title="The Gourmet Table Mumbai" msid="95846724" hostid="261" sizebytes="1711755"></div>Times Prime members can access multiple apps and services with just one subscription thus delivering great ROI for members, without compromising on their experiences – precisely the reason why Times Prime has witnessed an exponential growth of 300% over the last 3 years.. According to Harshita Singh, Business Head, Times Prime, over 20,000 brand benefits are unlocked on the app daily with weekends seeing further spikes. The member base spans 18 Indian cities, with UPI (48%) being the primary mode of payment followed by credit cards (21%) and then wallets. “To sustain this growth momentum, we will continue to launch exciting benefits and experiences that are valued by the transacting digital natives in the country. We also want to continually upgrade the app experience to better showcase the new categories and to enable discovery of the range of benefits” Singh told Business Insider India in an interview. She added that while Times Prime’s users come primarily from metro cities in India, the app has been seeing increasing demand from all regions. Over-the-top (OTT) and news content are consumed often, along with services like booking cabs, restaurants, grooming and events. “When we were initially trying to get brands to buy into this concept it was hard! But there is a flywheel that exists in bundles- good brands attract more good brands. We also deliver immense value to our partners - scale, user quality, transactions, and that's why they choose to be a part of Times Prime year on year,” she said. New categories, special benefits The company is also planning to introduce new categories and add special benefits for subscribers, including top restaurants in India. A number of other OTT brands are also expected to be added, along with kids' brands, fashion, lifestyle, travel and other services. Singh said that the app was originally created with digital natives in mind, but has since progressed to high frequency use cases, even if they aren’t digital. “Currently we have a strong presence in the Online-To-Offline (OTO) space as some of Times Prime benefits and experience can only be enjoyed offline. One good example can be our Grooming &amp; Wellbeing benefits. Similar to this, our members book curated Times Prime experiences &amp; events like Purple Carpet, The Gourmet Table, History &amp; Food Walks, Photography walks, offers on tea &amp; coffee and mixology sessions on the platform to enjoy them at some of the top venues with other members. We are seeing a strong demand for this category and have a number of exclusive properties in the pipeline,” she added. The subscription business isn’t the company’s only revenue model either. “The beauty of a subscription offering is that people pay you for their own loyalty. As a platform that gives us a lot of leverage to be a launchpad for new subscriptions, D2C offerings, ticketed events, thus resulting in monetisation opportunities beyond the subscription paywall,” said Singh. Further, Singh noted that with performance marketing getting more expensive to scale now, brands can take advantage of platforms like Times Prime. Super apps like these can deliver access to a larger audience at the same time, increasing short term returns on investment and widen the reach. Disclaimer: Times Prime is part of Times Internet Limited and Business Insider is a part of Times Bridge, a company of Times Internet Limited.

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