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Insurance policies need clearer language to help customers and cut down on complaints: IRDA panel
For many customers, insurance policies can be hard to decipher, with technical language, confusing …
Here’s how your life insurance plans are set to change
IRDA has brought forth many changes for life insurance products, in a bid to make them more custome…
Did you know the RBI Ombudsman received 68% more complaints in FY2023? Here’s how to file your grievance
Recently, the Reserve Bank of India (RBI) reported that the complaints to the Ombudsman have gone u…
RBI directs credit information companies to appoint internal ombudsman
The RBI, in its Statement of Developmental and Regulatory Policies, on August 5, 2022 had called…
Complaints to banking ombudsman rise 20% in FY'19: RBI
Mumbai, Dec 17 () Complaints to banking ombudsman rose by nearly 20 per cent to over 1.96 lakh duri…
PTI
India’s gets its first anti-corruption ombudsman
Pinaki Chandra Ghose, former judge at the Indian Supreme Court and a member of the National Human R…
Here’s what India’s first anti-corruption ombudsman is up against
India’s first chairman of the Lokpal or anti-corruption ombudsman, Pinaki Chandra Ghose, is going t…
India will soon have an ‘ombudsman’ to address consumer complaints about digital payments
India has witnessed a dramatic increase in the use of e-wallets and digital payments transactions o…
No complaints regarding demonetization and its after effects will be entertained under Banking Ombudsman
The central bank said that demonetisation is not one of the 27 grounds under which a customer …
Former ombudsman rips ESPN for shutting down Grantland, '?a beacon in a field of sludge'
Last Friday, ESPN announced it was chopping this proud pinky off its ham hand, only a few months af…
Cork Gaines
Rich tourists rejoice! Greece is finally doing something about the cruise ship problem.
Greece's prime minister is reportedly moving to limit the number of cruises descending on Mykonos a…
Madeline Berg
A customer angry about the 'poor' quality of his $32,000 kitchen parked a tank outside the store. It's been there for a month.
A man in England spent $32,000 on a kitchen renovation. He then parked a decommissioned tank outsid…
Joshua Zitser
Some student-loan borrowers with private debt are being forced to make payments they don't owe, a federal watchdog says
Lenders are "dissuading" some private student-loan borrowers from fighting potential fraud at their…
Ayelet Sheffey
Student-loan borrowers are being stripped of debt relief and cheaper monthly payments because of poor customer service, a federal watchdog says
Over 6,000 federal student-loan borrowers complained to the CFPB that their servicer was making a r…
Ayelet Sheffey
Tesla's problems in Sweden are getting worse as dockworkers refuse to unload its EVs from ships
Dockworkers, cleaners, and mechanics are standing in solidarity with the Swedish Tesla employees wh…
Polly Thompson
A mom with $50,000 in student debt 'can't break free' from her ex-husband because she's still stuck paying off his loan balance
Chrystal Copeland separated from her ex-husband two decades ago. But she's still waiting for a law …
Ayelet Sheffey
Vijay Shekhar Sharma: The controversies of the architect of fintech
Vijay Shekhar Sharma, one of the most recognised faces of India's fintech industry, has seen a fair…
PTI
These student-loan borrowers qualify for debt cancellation through the government, but they're struggling to get the same relief on their private balances: 'I feel so defeated. I feel trapped.'
Biden forgave student loans for borrowers who went to schools accused of fraud. Private borrowers a…
Ayelet Sheffey
Have a complaint against your bank? Here’s how RBI plans to resolve your grievances
The Reserve Bank of India (RBI) committee on customer service standards has proposed numerous recom…
Do not make student-loan payments if you're in one of these 3 groups of borrowers
Student-loan borrowers who are waiting for their debt to be discharged do not need to enter repayme…