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<keyword id="20448705" type="General" weightage="20" keywordseo="Waymo" source="keywords" meta.keywordsubtype="org" meta.entityname="Waymo" meta.hostid="261" meta.entityid="Waymo">Waymo</keyword>, the self-driving car whiz kid from Alphabet (aka Google’s big parent company), just made a splash by launching its robotaxis in Los Angeles! This means that anyone with the Waymo One app can now call up a driverless cab across a whopping 129-square-kilometre stretch of the city. It’s like having a robot chauffeur — without the awkward small talk! This isn’t Waymo’s first rodeo with robotaxis. They’ve been rolling around Phoenix since 2020 and then hit up San Francisco last year. In Los Angeles, after a short trial for some lucky early testers, Waymo opened up rides to the public. Now anyone can zip around L.A. traffic in style, with the car’s AI brain in control. Waymo’s journey started as a secret project back in 2009 and has come a long way since then. The company’s <keyword id="19967698" type="General" weightage="20" keywordseo="self-driving-cars" source="keywords">self-driving cars</keyword> have logged over 20 million miles without any major accidents — a record that certainly leaves human drivers in the dust. Meanwhile, Waymo’s competitor, Cruise (owned by General Motors), ran into some trouble when one of its <keyword id="21485769" type="General" weightage="20" keywordseo="driverless-cars" source="keywords">driverless cars</keyword> was involved in an accident with a pedestrian, resulting in a license suspension in California. <div type="Article" hostid="261" msid="107634470" title="A crowd set fire to a Waymo taxi in San Francisco, as tensions about driverless tech grow" mstype="2" mssubtype="0"></div>But Waymo’s big moves in the US raise an interesting question: what would happen if robotaxis rolled out in a place like India? The impact could be massive! India has millions of taxi drivers, and many rely on their daily fares to support their families. Not only is the work gruelling, such “gig workers” often earn shockingly less, and at increasingly shrinking profit margins. One source even noted earning only around Rs 30,000 a month while working as an Ola captain from Bengaluru. Thus, a widespread shift to driverless cars could be a serious blow to their livelihoods, especially in a country struggling with rampant levels of inflation. Therefore, there exists an issue of livelihoods on one hand and technological progress on the other, so if companies like Waymo ever bring robotaxis to India, it could shake things up in a big way. <div type="Article" hostid="261" msid="102751416" title="Sex in self-driving cars: Passengers are reportedly hooking up in San Francisco&amp;#39;s driverless taxis" mstype="2" mssubtype="0"></div>However, on the other side of the spectrum, there are undoubtedly some benefits to moving towards a fully-automated robotaxi fleet. For instance, road accidents cause over 1,50,000 deaths annually in India. Autonomous vehicles,which are designed to follow traffic rules strictly and reduce human error, could help lower these numbers. Additionally, driverless taxis could make transportation more accessible and affordable, especially in densely populated cities with high demand. Furthermore, such robotaxis would also provide a solution for passengers who experience language barriers or inconsistent service quality, as these vehicles are designed for efficient, standardised rides. There is also the hope that they could reduce traffic congestion and pollution with AI-driven routes that minimise idle time and fuel use. Waymo may be rejoicing in the spotlight at the moment, but there are several other companies in the robotaxi race, including Tesla, which has its “Cybercab” in the works, and Amazon’s Zoox, aiming to hit the streets of Las Vegas next year. Baidu’s Apollo is already making robotaxi runs in some Chinese cities, but each company faces its own unique set of challenges. In India, where roads are a blend of honking scooters, zig-zagging rickshaws, and plenty of cows on the streets, introducing robotaxis would require some serious tech tricks and regulatory green lights. Until then, L.A. can enjoy the driverless rides while the rest of us wait to see how this wild technology shapes the future.

No Driver? No Problem! Waymo’s driverless robotaxis make Los Angeles debut — but what could the tech mean for India?

While <keyword id="6354720" type="General" weightage="20" keywordseo="ola" source="Orion">Ola</keyword> and tech-enabled logistics company <keyword id="67819" type="General" weightage="20" keywordseo="porter" source="Orion">Porter</keyword> scored zero on a scale of 1-10, <keyword id="1042120" type="General" weightage="20" keywordseo="uber" source="Orion">Uber</keyword> and <keyword id="3275685" type="General" weightage="20" keywordseo="dunzo" source="Orion">Dunzo</keyword> received only one point, according to the 'Fairwork India 2023' report, spearheaded by the Centre for IT and Public Policy (CITAPP) at International Institute of Information Technology Bangalore (IIIT-B), in association with Oxford University. The report evaluated 12 platforms offering location-based services in sectors such as domestic and personal care, logistics, food delivery and transportation, in the country. This year, the report was structured around the theme of discrimination and alienation that often come up in experiences shared by platform workers. In a year that has seen the formulation of a significant regulation based on inputs from workers called The Rajasthan Platform Based <keyword id="7771650" type="General" weightage="20" keywordseo="gig-workers" source="Orion">Gig workers</keyword> (Registration and Welfare Act, 2023, "we hope that highlighting the experiences of workers will point to the structural changes that platforms, consumers and the state alike will need to undertake if the platform economy is to offer its workers decent work," said Professors Balaji Parthasarathy and Janaki Srinivasan, principal investigators. Fairwork assessed platforms against five principles: Fair Pay, Fair Conditions, Fair Contracts, Fair Management, and Fair Representation. Each principle was broken down into two points: a first point and a second point that can only be awarded if the first point has been fulfilled. The report looked at 12 platforms, including Amazon Flex, Bigbasket, BluSmart, Dunzo, Flipkart, Ola, Porter, Swiggy, Uber, Urban Company, Zepto and Zomato. No platform scored more than six out of the maximum of 10 points, and none scored all the first points across the five principles. In its first year of participation, ride-hailing platform aggregator BluSmart scored higher than more established platforms in its sector, with 5 points out of 10. "There is room for cautious optimism that BluSmart's operational model might represent a step towards better conditions for drivers in the platform economy," the report mentioned. Bigbasket, Flipkart and Urban Company were the only platforms with a minimum wage policy to ensure that all their workers earn at least the hourly local minimum wage after factoring in work-related costs. "No platform made the second point of the Fair Pay principle, which requires platforms to provide sufficient evidence that workers earn at least the local living wage after work-related costs," the findings showed. Under the 'Fair Conditions' principle of providing adequate safety equipment and periodic safety training to their workers, Bigbasket, Swiggy, Urban Company, Zepto and Zomato were awarded the second point. Bigbasket, BluSmart, Urban Company, Zepto, and Zomato met the requirements for the second point under 'Fair Contracts' by adopting a change notification clause in their contracts, reducing asymmetries in liability, adopting a code of conduct for their subcontractors, and making the variables of pricing transparent where dynamic pricing was used. Under the 'Fair Management' principle, there was sufficient evidence only from BluSmart and Swiggy to meet the second point. "No platform could be awarded a point for 'Fair Representation' principle this year," said the report.

Ola, Porter, Uber & Dunzo worst digital platforms for gig workers: Report

<keyword id="1042120" type="General" weightage="20" keywordseo="uber" source="Orion">Uber</keyword> on Thursday refuted a report that claimed the ride-hailing major planned to exit the Indian market and held discussions with potential buyers to sell its India business. Bloomberg reported that the US-based company explored selling the India business, but "suspended discussions after tech startup valuations cratered." In a statement shared with IANS, an Uber spokesperson said the company never explored exiting India -- not even for a minute -- and the report is "categorically false." "India is as important to Uber today as it was when we launched nine years ago. We are serving riders and drivers across more than 100 cities, hiring Indian talent aggressively, and planning for the next decade and beyond," the company spokesperson said. Uber competes with SoftBank-backed <keyword id="6354720" type="General" weightage="20" keywordseo="ola" source="Orion">Ola</keyword> in the country. Uber CEO Dara Khosrowshahi said in April that it will expand its product offerings and its team in India. "We continue to expand the product offerings for the Indian consumer. Whether it is autos, motos or high-capacity vehicles or rentals, India has always been a very big part of the Uber journey," he said during the Virtual i3 summit organised by Times Bridge. Uber aims to expand its engineering talent in India to more than 1,000 people from 700 at present, he had announced. Last month, <keyword id="2502101" type="General" weightage="20" keywordseo="uber-india" source="Orion">Uber India</keyword>'s Director of Central Operations, Nitish Bhushan, said that they are "always striving to make driving with Uber a viable and attractive option for drivers and the recent hike in fares will directly boost their earnings per trip". To remove frustration for riders and drivers alike, the company is also showing trip destinations to drivers before they decide to accept the ride. "Drivers at the Uber advisory council meeting told us they would like more flexibility around payments. We are now showing drivers the mode of payment (cash or online) before the trip starts," the company said. To make the cash or online decision irrelevant, the company has also introduced a daily pay process for drivers. With these changes, the company said that they are also reinforcing their service quality expectations with drivers, especially in areas like cancellation and ensuring AC rides. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/news/most-underprivileged-women-are-keen-to-start-businesses-but-lack-skills-and-financial-know-how/articleshow/92411578.cms">Most underprivileged women are keen to start businesses but lack skills and financial know-how</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/corporates/news/tata-consumer-sees-growth-on-the-back-of-starbucks-tea-and-salt/articleshow/92410036.cms">Tata Consumer sees growth on the back of Starbucks, tea and salt</a>

Uber dismisses report that said it's planning to sell off its India business

<ul><li>The Indian Federation of App-based Transport workers (IFAT) have filed a petition in the Supreme Court seeking social security benefits.</li><li>They demanded that gig workers should be considered as “unorganised workers”, which will make their employers liable to pay them certain benefits.</li><li>The lack of employment contracts between gig workers and new age platforms does not mean there is no employer-employee relationship, the petition read.</li></ul>Some of India’s gig workers — associated with new age firms like Uber, Ola, Zomato and Swiggy — are seeking government intervention to help them overcome the impact of the pandemic and make their employers pay for it. The Indian Federation of App-based Transport workers (IFAT) filed a public interest litigation (PIL) in the Supreme Court two days ago, seeking their inclusion as “unorganised workers” or “wage workers” within the Unorganised Workers Social Welfare Security Act, 2008. The association, in collaboration with concerned individuals and organisations, noted that the denial of social security to gig workers and “platform workers’ has resulted in their exploitation through forced labour. The transport gig workers, in the petition accessed by Business Insider, noted that the failure to register them as unorganised workers or provide them with social security is violating their right to life and personal liberty as well as right to equality. They also added that app-based companies — Zomato, Swiggy, Uber, Ola and others — currently claim that they are in partnership with gig workers, therefore there is no contract of employment between the two parties. Hence, they want their hands off any responsibility or accountability over the lives and livelihood of the contractual workers associated with them. “The mere fact that their employers call themselves “aggregators” and enter into the so-called “partnership agreements” does not take away the fact that there exists a jural relationship of employer and employee; master and servant and worker within the meaning of all applicable laws,” the petition read. IFAT added that the contracts were made in a way to disguise the nature of the relations between the gig workers and these apps. They also cited a recent Supreme Court ruling in the United Kingdom, which <a href="https://www.businessinsider.com/uber-reclassify-uk-drivers-minimum-wage-benefits-supreme-court-defeat-2021-3">stated</a> that Uber Drivers are in fact workers in the company and are entitled to certain benefits. The workers’ association added that the transport gig workers in India are struggling with decreasing income, increasing fuel prices, immense pressure from loan recovery agents as well as state officials, who too are trying to make a living in this pandemic. SEE ALSO <a href="https://www.businessinsider.in/business/corporates/news/zee-entertainment-merges-with-sony-pictures/articleshow/86416420.cms">Marriage Story! Zee gets a white knight in Sony</a> <a href="https://www.businessinsider.in/stock-market/news/infosys-hdfc-bank-vedanta-and-other-top-stocks-to-watch-out-for-on-september-22/slidelist/86415930.cms">Zee Entertainment, Infosys, HDFC Bank and other top stocks to watch out for on September 22</a> <a href="https://www.businessinsider.in/stock-market/news/zee-entertainment-shares-hits-upper-circuit-after-two-independent-directors-resign-on-investors-demand/articleshow/86189814.cms">Zee Entertainment hits 33% after two independent directors resign on investor’s demand</a>

Gig workers move Supreme Court seeking social security benefits from Zomato, Swiggy, Ola and Uber

<ul><li><keyword id="1042120" type="General" weightage="20" keywordseo="uber" source="Orion">Uber</keyword> has announced a slew of measures aimed at making its drivers happy.</li><li>The measures include increased fares, notifications for destination and mode of payment and more.</li><li>The company has also announced that drivers who frequently cancel the rides will be penalized.</li></ul>Uber India has announced a slew of measures aimed at making the drivers happy amid soaring fuel prices and an <a href="https://www.businessinsider.in/bi-newsletter/how-indias-soaring-inflation-puts-more-burden-on-the-common-mans-pockets/articleshow/91672701.cms">unprecedented rise</a> in the country’s inflation rate. The new measures aimed at the drivers include increased fares across the country, a better payment schedule, showing drivers the destination before they accept the ride and more. Let’s take a look at the new measures announced by Uber. <cmsannotation type="cmsannotation" annotationid="Increased fares" comment="subhead" text="Increased fares">Increased fares</cmsannotation> Petrol and diesel prices are at an all-time high and Uber drivers have been <a href="https://www.thenewsminute.com/article/cab-auto-drivers-hyderabad-go-day-long-strike-164131">protesting</a> about the rising fuel prices and asking Uber to increase the fares. While Uber had already started <a href="https://www.businessinsider.in/business/auto/news/uber-announces-a-price-hike-of-12-for-cab-rides-in-delhi/articleshow/90793725.cms">increasing the fares</a> in parts of the country, it has now announced that the fares have been increased in all regions. The fares have reportedly been increased by around 15%. While this will make the drivers happy, it will come as a jolt to customers who are already stressed with the rising prices of essentials. <cmsannotation type="cmsannotation" annotationid="Destination" comment="subhead" text="Destination">Destination</cmsannotation> One of the most common questions that a driver asks you when you book a cab or auto is the destination. In ever-increasing instances, the driver cancels the ride or asks the customer to cancel the ride if they do not like the destination. To solve this, Uber has announced that drivers will be shown the trip destination before they accept the ride. This will come as good news to both drivers and customers. It is to be noted that this will only be visible to drivers who meet a predefined trip acceptance threshold, meaning drivers who often reject trips may not be shown the destination address. <cmsannotation type="cmsannotation" annotationid="Payment mode" comment="subhead" text="Payment mode">Payment mode</cmsannotation> “Cash ya online”, is another frequent question that we hear when we book a cab. To solve this, Uber will now show the driver the mode of payment before they accept the trip. <cmsannotation type="cmsannotation" annotationid="Payment schedule" comment="subhead" text="Payment schedule">Payment schedule</cmsannotation> In another step to ease the payment process, Uber has announced a daily pay process. As part of this, earnings from Monday to Thursday will be paid on the next day and the earnings from Friday to Sunday will be paid on Monday. In addition to all this, Uber has announced that repeated complaints against a driver for cancellation or not turning on the air conditioner will lead to penalties and restrictions on using the app. SEE ALSO: <a href="https://www.businessinsider.in/business/auto/news/uber-announces-a-price-hike-of-12-for-cab-rides-in-delhi/articleshow/90793725.cms">Uber announces a 12% price hike for cab rides in Delhi as petrol, diesel prices skyrocket</a> <a href="https://www.businessinsider.in/business/news/indian-government-accuses-ola-uber-and-other-aggregators-of-inflating-cab-prices-for-older-customers/articleshow/91488894.cms">Indian government accuses Ola, Uber and other aggregators of inflating cab prices for older customers</a> <a href="https://www.businessinsider.in/tech/news/how-a-group-of-youtubers-pranked-a-scam-call-centre-in-india-that-earns-18-million-per-year/articleshow/91463331.cms">Here's how a group of YouTubers pranked a scam call centre in India that makes $18 million per year</a>

Uber hikes fare across the country, starts showing destination and payment mode to drivers before they accept the trip

<ul><li>Section 80JJAA of the Income Tax Act gives deduction for three years to employers for hiring new people.</li><li>The current limit of this provision is ₹300,000 a year that effectively means that the compensation of these people should be less than ₹25,000.</li><li>If the limit is increased, it could help in boosting the salaries of and the number of jobs for gig workers.</li></ul>One of the major concerns raised by the gig workers — such as <keyword id="4235145" type="General" weightage="20" keywordseo="delivery-partners" source="Orion">delivery partners</keyword>, drivers and more — who work for companies like Zomato, Swiggy, BigBasket and Blinkit (Grofers), is <a href="https://www.businessinsider.in/business/startups/news/bigbasket-flipkart-and-urban-company-may-have-paid-fair-wages-but-it-wasnt-enough-to-earn-a-living/articleshow/88946309.cms">the lack of decent compensation</a>. But what if we were to tell you that if an existing provision of the Income Tax Act is clarified and amended, it could raise salaries for the gig workers. Under Section 80JJAA provision of the Indian Income Tax Act, companies can get a tax deduction for hiring new people. If a company’s workforce increased by 50, the salary paid to these employees would make the company eligible for an additional deduction of 30% for the next three financial years, Hemal Zobalia, Partner at Deloitte Haskins &amp; Sells LLP explains. For example, if the company is paying ₹1000 annually to each of these 50 employees, it will get ₹300 as tax deduction for each of them for each of the next three years. Essentially, 90% of the first year’s salary, for each of the new employees, will be deducted from the company’s taxable profit. The goal of this provision is to create more permanent employment for those who are “low-skilled”, according to Jimit Devani, a partner at Deloitte Haskins &amp; Sells. The provision is applicable for employees whose salaries are ₹25,000 per month or less.Increasing the salary limit to ₹35,000-₹40,000 may push more companies to hire permanent employees instead of contractual ones. Meanwhile, Zobalia is of the belief that this would also help in further increasing their payout and salaries. But there is a bigger challenge here. This is not a widely availed incentive by the companies for several reasons. First, companies prefer to hire people on contract and keep them on a third party’s payroll. Such companies cannot avail tax benefit under the 88JJAA provision. Bringing people on to the payroll makes them eligible for other benefits like pension, insurance, and severance to name a few, Devani said. The third parties, however, do avail these tax benefits for employees that have been on their payroll for at least eight months, Devani added. The second issue with this provision is that the benefit is available only on the net addition of employees. Say, a company has a total of 10 employees. Five of them quit the company in a year, and six more are hired in the same year. While the company has six new employees, the net addition to the workforce is only one. And, so, the tax rebate is available only for one additional employee, and not all six. Improving this provision under the income tax law may go a long way in creating sustainable employment for people with less-valued skills, across a range of industries including the gig economy of which the likes of Zomato, Swiggy, Amazon and Flipkart are part of. The current state of salaries in the gig economy As per <a href="https://www.businessinsider.in/business/startups/news/urban-company-ola-uber-are-not-the-best-places-for-gig-workers/articleshow/88561764.cms">Fairwork India report of 2021</a>, most newage digital platforms — including Zomato, Swiggy, Uber, Dunzo, PharmEasy and Ola — do not offer fair wages to the contractual workers associated with them. Even though companies like Flipkart, Urban Company and BigBasket pay higher and better, it still may not be enough to make local living wage after costs, the report adds. <table style="border-width: initial; border-style: none; table-layout: fixed; width: 468pt;" class="redcator-table-advance"></colgroup><tbody><tr><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Company </td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Avg income range, including cost </td></tr><tr><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Flipkart </td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹14,500-₹25,000 </td></tr><tr><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Urban Company </td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹30,000* </td></tr><tr><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">BigBasket </td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹18,000-₹24,000 </td></tr><tr><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Zomato </td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹20,000-₹30,000 </td></tr><tr><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Swiggy </td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹10,000-₹15,000 </td></tr></tbody><tbody></tbody><tbody></tbody><tbody></tbody></table>Note: Urban Company’s average salary excludes cost Source: Urban Company’s latest report, Apna.co It is important to note that there has been a further reduction in the payout for delivery executives due to decrease in rate cards and incentives, along with increased input costs of petrol and platform commissions. This has made matters worse for the Indian gig workers like delivery partners and drivers, the Fairwork report adds. Fairwork rates digital platforms on their treatment of gig workers who work for them. SEE ALSO <a class="tout-title-link" href="https://www.businessinsider.in/budget/news/budget-2022-why-income-tax-slabs-may-not-change-this-year/articleshow/89179572.cms">Budget expectations 2022: Here’s why income tax slabs may not change this year</a> <a href="https://www.businessinsider.in/budget/news/the-indian-government-has-spent-less-than-half-the-money-it-had-budgeted-for-capital-investments-so-far/articleshow/88852518.cms">The Indian government has spent less than half the money it had budgeted for capital investments, so far</a> <a href="https://www.businessinsider.in/budget/news/budget-2022-expectation-in-higher-standard-deduction-tax-slabs-and-covid-insurance/slidelist/88891751.cms">From higher standard deduction and change in tax slabs to clarity on Covid insurance, here’s what tax experts want from Budget 2022</a>

There’s a way government can prod Zomato, Swiggy, Uber and Ola to increase salaries of delivery partners and drivers

<ul><li>India is predominantly a two-wheeler market with its overall EV penetration, including two wheelers, as of CY2022, at 3.2%. </li><li>Challenges faced by two-wheeler users in India are range anxiety, poor infrastructure, slow battery recharge, unavailability of prompt support network and poor build. </li><li>The report reiterates the importance of the government as the fundamental enabler for early EV adoption with <keyword id="21028" type="General" weightage="20" keywordseo="FAME" source="Orion">FAME</keyword> India and <keyword id="53367" type="General" weightage="20" keywordseo="PLI" source="Orion">PLI</keyword> schemes. </li></ul>The electric two-wheeler sales volume in India is expected to reach 22 million by 2030, according to the latest report on electric two-wheeler (E2W) landscape in India by global consultancy firm <keyword id="3359665" type="General" weightage="20" keywordseo="redseer" source="Orion">Redseer</keyword> Strategy Consultants. India is predominantly a two-wheeler market with its overall electric vehicle (EV) penetration, including two wheelers, as of CY2022, at 3.2%. Whereas, in other developed countries the EV market is dominated by four-wheelers with four-wheeler penetration as high as 63% and 56% in USA and China respectively, Charging the future for a greener plant, Electric 2W – Adoption from 0 to 100 report revealed. One of the critical drivers of growth is the rise of numerous brands in the E2W space, such as Ather, <keyword id="6354720" type="General" weightage="20" keywordseo="Ola" source="Orion">Ola</keyword>, <keyword id="195740" type="General" weightage="20" keywordseo="hero-electric" source="Orion">Hero Electric</keyword>, Bajaj, TVS, Okinawa, PURE EV, and Revolt. More options are pushing better adoption across price points. As a result, electric two-wheeler sales across India are on the rise, including in Tier 3 and Tier 4+ cities, Redseer revealed. “As per our research, while the E2W total cost of ownership for a sporadic user is only a little bit lesser, the daily commuter and heavy users save substantially over the life of the vehicle, making E2Ws the right choice for players such as food aggregators and last-mile delivery partners for whom the total cost of ownership can be lower by over 50% compared to an ICE vehicle,” said Aditya Agrawal, partner at Redseer Strategy Consultants. Limited range, poor charging infrastructure and more plague India’s 2W market Despite strong market tailwinds, challenges remain for faster adoption of E2W: from both demand and supply-side. The primary challenges faced by electric two-wheeler users in India were poor battery charging infrastructure, limited top speed, unavailability of prompt support network, less range and poor build quality, as per the report. “Although the benefits of switching to E2Ws are clear, there are many challenges to overcome, with range anxiety being the most prevalent barrier among consumers. The range offered by most E2W on the market is much higher than the average distance travelled, which is about 25 km, with 90% of the users travelling less than 50 km/day. However, a long ride is still a challenge in E2W owners’ minds,” added Agrawal. Recent internal combustion engine 2W buyers also indicated they would buy electric two wheelers next time if more charging stations and fast charging are readily available across the country, revealed the report. What will lead to EV growth in India? The primary actions required to achieve more than 80% of 2W electrification were making <keyword id="312660" type="General" weightage="20" keywordseo="EVs" source="Orion">EVs</keyword> affordable through emerging cell technology and localised cell manufacturing. Furthermore, for E2W, omni channels and better offline stores will also accelerate growth. “OEMs (original equipment manufacturers) must come together to ensure no unsafe vehicle is rolled out on the road. Recent vehicle fires have made the customer wary, impacting sales volume,” Redseer said. Increased awareness of benefits of owning an electric vehicle were also highlighted. The report further elaborates that the E2W ecosystem must work on 4 As-Adaptability, Awareness, Availability, and Affordability. The report reiterates the importance of the government as the fundamental enabler for early EV adoption with Faster Adoption and Manufacturing of Hybrid and Electric Vehicles in India (FAME India) and Production-Linked Incentive (PLI) schemes. These schemes should continue for the next few years until E2W becomes mainstream, as there have been reduced E2W sales in geographies where state subsidies were rolled back, Redseer observed. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/india/news/calicut-bound-air-india-express-flight-lands-in-abu-dhabi-after-flames-detected-mid-air/articleshow/97569180.cms">Calicut-bound Air India Express flight lands in Abu Dhabi after flames detected mid-air</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/budget/news/budget-2023-24-continued-focus-on-infra-to-enable-growth-create-jobs-enhance-quality-of-life/articleshow/97556061.cms">Budget 2023-24: Continued focus on infra to enable growth, create jobs &amp; enhance quality of life</a>

Electric two wheeler sales volume in India expected to reach 22 million by 2030, says Redseer report

<ul><li>The Indian government has warned cab aggregators over rising consumer complaints.</li><li>The government is expected to issue guidelines to remove unfair trade practices.</li><li>The government has also asked aggregators to reveal their algorithm and policies for determining price and cancellation charges.</li></ul>The government has come down heavily on cab aggregators like <keyword id="1042120" type="General" weightage="20" keywordseo="uber" source="Orion">Uber</keyword> and <keyword id="6354720" type="General" weightage="20" keywordseo="ola" source="Orion">Ola</keyword> amid increasing consumer complaints over “unfair trade practices” such as surge pricing, ride cancellation, drivers refusing to turn on the air conditioner and more. According to a <a href="https://zeenews.india.com/auto/indian-govt-directs-ola-uber-to-improve-cab-quality-services-stop-unfair-trade-practice-2462130.html">report</a>, the consumer affairs ministry held a meeting with companies such as Uber, Ola, Rapido, Meru Cabs and Jugnoo and warned the companies of strict action. The main issues under discussion included the surge pricing, frequent cancellation of rides by drivers over trivial issues such as the destination and payment mode, refusal to turn on air conditioners in cabs, different pricing for different users and more. Cab aggregators have announced <a href="https://www.businessinsider.in/business/auto/news/uber-announces-a-price-hike-of-12-for-cab-rides-in-delhi/articleshow/90793725.cms">price hikes</a> in several cities across the country. One of the reasons announced for the price hike was the <a href="https://www.businessinsider.in/india/news/petrol-and-diesel-prices-hiked-for-the-13th-time-in-15-days/articleshow/90655551.cms">increasing</a> cost of petrol and diesel in the country. Some cab drivers have also been <a href="https://telanganatoday.com/cab-drivers-in-hyderabad-to-charge-extra-for-ac-amid-rising-fuel-prices">refusing</a> to turn on the air conditioner, asking riders to pay an additional amount. <cmsannotation type="cmsannotation" annotationid="Govt warns about strict action" comment="subhead" text="Govt warns about strict action">Govt warns about strict action</cmsannotation> “We told them (cab aggregators) about the rising consumer complaints against their platforms. We gave them the statistics also. We have asked them to improve their system and redress the consumer complaints otherwise the competent authority will take strict action,” Rohit Kumar Singh, consumer affairs secretary said after the meeting. "The authority is likely to issue an advisory to ensure that unfair trade practices by cab aggregators are not carried on in violation of consumers' rights," said Nidhi Khare, chief commissioner, Central Consumer Protection Authority (CCPA). "The number of complaints is very high and therefore we have called the cab aggregators for an explanation of their policies," Khare said. “We are engaged with the Department of Consumer Affairs and deeply appreciate the feedback provided by them and will continue to provide our inputs. We strive to be the platform of choice for riders and drivers alike and continue to invest in technology and customer support to deliver an excellent experience for them," Nitish Bhushan, Head of Central Operations, Uber India and South Asia said in a statement to Business Insider India "We are committed to continually raising the bar – for ourselves, our industry, and most importantly for the people who use our services," Bhushan added. <cmsannotation type="cmsannotation" annotationid="Inflated price for old customers" comment="subhead" text="Inflated price for old customers">Inflated price for old customers</cmsannotation> Another issue that has come under the government’s scanner is surge pricing and differential pricing for old and new customers. "It appears that cab aggregators are using algorithms to lure new customers, putting old customers at a disadvantage. This is an unfair practice," Khare added. As per the regulator, cab aggregators are charging a premium to their existing customers and offering discounts to lure new customers. Differential pricing for the same location has been termed as an “unfair practice” by the regulator. Khare has added that aggregators will be called upon to reveal their algorithms and policies that are used to determine prices, cancellation charges and surge prices. The aggregators have also been asked to reveal the steps taken by them to safeguard customer’s personal data on their platforms. SEE ALSO: <a href="https://www.businessinsider.in/tech/news/ubers-ceo-said-hiring-will-be-treated-as-a-privilege-and-inefficient-incentives-will-be-cut/articleshow/91439331.cms">Uber's CEO said hiring will be treated as a 'privilege' and inefficient incentives will be cut</a> <a href="https://www.businessinsider.in/tech/news/how-a-group-of-youtubers-pranked-a-scam-call-centre-in-india-that-earns-18-million-per-year/articleshow/91463331.cms">Here's how a group of YouTubers pranked a scam call centre in India that makes $18 million per year</a> <a href="https://www.businessinsider.in/business/startups/news/top-profitable-startups-in-india-in-2021-22-zerodha-zoho-dream-11-and-firstcry-in-the-list/slidelist/91484233.cms">Top 10 profitable startups in India – from Zerodha to Zoho and Firstcry, here’s the list</a>

Indian government accuses Ola, Uber and other aggregators of inflating cab prices for older customers

<ul><li>Ola and Uber asked to showcase their algorithms related to ride cancellations and surge pricing.</li><li>Order came after CCPA received numerous complaints of unfair trading practices.</li><li>According to a survey by LocalCircles, 71% of customers continue to face ride cancellation issues.</li></ul>As thousands of commuters find themselves at the mercy of Uber and Ola drivers via ride cancellations, cancellation charges, random surge pricing and long waiting times, the Central Consumer Protection Authority (CCPA) was set to grill cab aggregators over their algorithms on Tuesday. The regulator, under its Chief Commissioner Nidhi Khare, was set to ask cab-hailing platforms to showcase their algorithms related to ride cancellations and surge pricing, along with questioning them over other issues. The CCPA has received numerous complaints of unfair trading practices, such as cab drivers forcing riders to cancel trips that result in the customers paying the cancellation charge. The authority is of the view that old customers are being charged exorbitant rates while new riders are being wooed by low fares for the same distance. Despite the Motor Vehicle Aggregator Guidelines 2020, 71 per cent customers say that ride cancellation issues by drivers continue, according to a survey by community-based social media platform LocalCircles last month. Over 45 per cent of app-based taxi consumers stated they were charged more than 1.5 times in surge pricing despite the threshold being set by the Motor Vehicle Aggregator Guidelines 2020. The extortionist practices of some drivers to undertake private trips were reported by consumers as a major concern, the report said. As thousands of Indian riders continue to suffer from paying cancellation fees sans their faults, the ride-hailing major in Australia admitted that it made false or misleading statements in cancellation warning messages and taxi fare estimates, according to the Australian Competition and Consumer Commission (ACCC). Uber now faces $26 million (Australian dollars) in penalties for adopting those illegal practices. More than two million Australian consumers were shown the misleading cancellation warning. Envisioned to lessen the travel woes, cab-hailing platforms like Uber and Ola have come a long distance in India, but riders are increasingly facing more issues. Most of the time, Uber and Ola drivers ask the riders to reveal what fare the Uber app is showing, and then decide if they want to take the ride or not depending on the amount and if it is in cash, forcing the riders to cancel the ride. SEE ALSO: <a href="https://www.businessinsider.in/tech/news/10-things-in-tech-its-about-to-get-ugly/articleshow/91440115.cms">10 Things in Tech: It's about to get ugly</a> <a href="https://www.businessinsider.in/tech/news/meditation-app-calm-launched-a-contest-to-find-tiktoks-smoothest-voice-the-winner-will-be-paid-5000-to-narrate-a-story/articleshow/91441165.cms">Meditation app Calm launched a contest to find TikTok's 'smoothest voice' – the winner will be paid $5,000 to narrate a story</a>

Indian regulator to grill Ola and Uber over rising customer complaints

<ul><li><keyword id="6354720" type="UNKNOWN" weightage="20" keywordseo="ola">Ola</keyword> partnered with <keyword id="6199405" type="UNKNOWN" weightage="20" keywordseo="ayushman-bharat">Ayushman Bharat</keyword> - Pradhan Mantri Jan Arogya Yojana to provide its drivers with a health insurance. </li><li>A pilot project of this collaboration will take place in Delhi-NCR. </li><li>Through this, the drivers will have access to 18,073 government and private hospitals empaneled under PM-JAY.</li></ul>Indian ride hailing unicorn Ola partnered with the government’s Ayushman Bharat to offer health insurance benefits to its drivers and their families. “We are addressing the evolving needs of our driver-partners, offering them, and their families, access to reliable and quality healthcare services,” said Vijay Ghadge, Vice President- Operations, Ola. Through this initiative, <keyword id="2777438" type="PERSON" weightage="20" keywordseo="Ola-drivers">Ola drivers</keyword> will get access to Ayushman Bharat - Pradhan Mantri Jan Arogya Yojana, the government’s healthcare scheme. While the initiative will be initially available to Ola’s drivers in Delhi NCR, it will soon be rolled out to the over 2 million drivers on the ride hailing platform. “Hundreds of thousands of eligible driver-partners will be able to access in-patient care for serious illnesses at a country-wide network of 18,073 government and private hospitals empaneled under PM-JAY,” the company said. The company launched several initiatives under its Ola Foundation. It plans to impart skills to 500,000 women by 2025. The foundation will also provide employment-linked skills training, financial literacy and social empowerment through life-skills education.

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