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5 mins read

Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions

In an era where customer experience is a primary business differentiator, the role of service hubs …

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11 mins read

Leaders from BCG, Infosys, AARP, and more predict how AI will transform top companies in the next 12 months

Executives at BCG, Infosys, AARP, and more predict how companies will change with AI — and explain …

Julia Hood,Tim Paradis   


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9 mins read

The C-suite is evolving — and new roles may join to drive innovation, say execs from IBM, JLL, Clear Capital, and more

Members of BI's Workforce Innovation board discuss new ways of leadership and what emerging roles m…

Julia Hood,Tim Paradis,Jean P…   


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3 mins read

Intelligent database management: Your new sales ally

A centralised database can be of tremendous use while consolidating and processing raw data. Such a…

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4 mins read

Leveraging gamification to democratise automation

At the core of it all, every adult has an inner child, and every child wants to play to win. Harnes…

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4 mins read

Inculcating a culture of coaching to boost sales capability

A Gartner research reveals that only 40% of sellers work within a well-established coaching culture…

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4 mins read

Revolutionising the workplace: How RPA is transforming business processes

There is no getting around the fact that future workplaces will witness an increase in the mix of h…

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3 mins read

Going places, by not going anywhere, with the virtual avatar of corporate events

In the new normal, digitally simulated conferences, summits, and in-house meetings have become comm…

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1 min read

Infosys is boosting overall productivity 2X and there is no stopping

“Internally we wanted to transform our processes so that we could improve our operational efficienc…

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3 mins read

Infosys plans to hire Google-certified graduates to meet its target of 25,000 US employees by 2022

Google has introduced three new certificate courses to help the unemployed in the US and Indian inf…

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1 min read

Former Infosys CEO Vishal Sikka's company Vianai Systems raises $140 million led by SoftBank Vision Fund 2

Vianai said it will use new funds to accelerate the delivery of its human-centered AI platform a…

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3 mins read

Infosys, TCS and Wipro are the top newsmakers of 2020 in the IT sector, says report

The report talks about emerging trends within the ITeS space such as adoption of work from h…

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4 mins read

Social media for the socially awkward: Online and offline

How social media can be used as an effective tool to enhance interpersonal conversations at work, a…

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4 mins read

Cognizant's ransomware attack is making peers like TCS and Infosys nervous — and they are beefing up security

Even though cybercriminals seem to have become more active during the coronavirus lockdown, work…

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1 min read

Infosys’ new blockchain banking solution doubles its partners in a month

India Trade Connect, formerly called Finacle Trade Connect, is a blockchain platform that helps …

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4 mins read

TCS, Infosys and HCL Tech have the most to gain from post COVID wave of outsourcing

There’s obvious opportunity for Indian IT companies like Tata Consultancy Services (TCS), Infosys, …

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5 mins read

Three ways TCS, Infosys and other IT giants in India are trying to cut costs — but it’s not going to increase their profitability

All IT majors in India have listed a few ways ⁠— no salary hikes, reduced costs like travel and …

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3 mins read

More employees at Capgemini, Infosys, and Wipro are being brought back to offices while TCS is still in wait and watch mode

Indian IT employees are gradually getting back to the offices, as the government relaxed lockdown n…

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4 mins read

Best smartwatches under ₹3,000 in India

If you are looking to buy a smartwatch for the first time, then, you don’t have to shell out a lar…

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4 mins read

Here's why developers are so excited about Apple's new tool for Swift, its massively popular iPhone programming language

What's special about SwiftUI is that it uses declarative syntax, which means that developers can ju…

Rosalie Chan