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Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
Insider Today: Young men's new obsession
In this Saturday edition of Insider Today, we're talking about young men's newest health obsession …
Joi-Marie McKenzie
Insider Today: A shot to reverse aging
In Saturday's edition of Insider Today, we're talking about a joint injection to reverse aging, and…
Joi-Marie McKenzie
A new study shows that Americans secretly agree on more than they admit
Trump and Harris voters are lying to their friends about what they really believe.
Eliza Relman
Security threats to AI models are giving rise to a new crop of startups
AI's rapid adoption highlights security issues, prompting startups such as Zendata and Credo AI to …
Sri Muppidi
Immigration and Customs Enforcement has kept its use of deadly force secret. Until now.
Immigration and Customs Enforcement has kept its use of deadly force secret. Exclusive documents re…
Lila Hassan
Louder, prouder, and more extravagant than ever: Welcome to the Decadent Age of New York City nightlife
Wall Street's favorite restaurants are shaking off recession worries. In fact, New York City's nigh…
Linette Lopez
Cracker Barrel employees and customers say the restaurant chain needs a turnaround, too
Cracker Barrel has lost relevance with customers. Customers and an employee pointed to disappointin…
Alex Bitter
United executive said the new Airbus A321XLR will replace Boeing 757 routes and open new ones
United's SVP of network planning and alliances, Patrick Quayle, said the A321XLR will open cities i…
Taylor Rains
Gmail is stuck in the Stone Age. It needs to update its tabbed inbox.
Gmail added the tabbed inbox in 2013, and it hasn't adapted to the modern internet. Google needs to…
Katie Notopoulos
A laid-off baby boomer got frustrated with the job hunt so he started his own business. He explains why age is an asset for entrepreneurs.
Joseph Loria, 61, launched his business after losing his job last year. Now he's his own boss and h…
John Towfighi
10 AI applications for companies that want to streamline their business and improve customer experiences
Explore how businesses are using AI to revolutionize the customer experience through automation, ro…
Freya Graham
Beyond banking: How Slack is reshaping financial services for the digital age
In the ever-evolving landscape of financial services, technology has become the cornerstone of inno…
We're entering the age of AI BS
Companies like OpenAI, Google, and Microsoft are making big promises on AI, but it's hard to suss o…
Emily Stewart
Jeff Bezos shared a key piece of business advice years ago that is more important than ever in the age of AI
Jeff Bezos frequently said you should think about what's unlikely to change in the future when buil…
Sarah Jackson
Demi Moore's grotesque new movie 'The Substance' has a shocking, bloody, and unhinged ending — and Oscar buzz
"The Substance" star Demi Moore is getting Oscar buzz for the gory body horror movie, costarring Ma…
Caralynn Matassa
The housing market is in for a new 'golden age' of home construction, real estate veteran says
The existing home market, meanwhile, will get even worse as the supply-demand imbalance fails to im…
Jennifer Sor
Sweeping changes to America's aging power grid are on their way to help bypass NIMBY roadblocks and state infighting
The federal government in the last month has made sweeping changes to how upgrades to the power gri…
Catherine Boudreau
I'm a millennial and one of my best friends is a boomer. It's helped me gain perspective about aging.
Having a friend from a different generation has helped me gain perspective about things. We go to t…
Kelly Burch
Amazon introduces next-gen of Echo smart devices with new-age AI
Amazon has introduced a new line-up of Echo smart speakers with more intuitive Alexa experiences wh…