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2 mins read
Student-loan borrowers are getting $100 million in payments after being 'cheated' out of lower bills by a major lender, a federal consumer watchdog says
Student-loan company Navient is barred from servicing federal loans in a settlement it reached with…
Ayelet Sheffey
2 mins read
A major student-loan company is 'improperly' rejecting some borrowers for debt cancellation they qualify for, 18 Democratic lawmakers say
Sen. Elizabeth Warren is leading her colleagues in asking student-loan company Navient for answers …
Ayelet Sheffey
8 mins read
These student-loan borrowers qualify for debt cancellation through the government, but they're struggling to get the same relief on their private balances: 'I feel so defeated. I feel trapped.'
Biden forgave student loans for borrowers who went to schools accused of fraud. Private borrowers a…
Ayelet Sheffey
2 mins read
Some student-loan borrowers with private debt have a chance to get their balances wiped out — but they have to ask for it
Student-loan company Navient has a process for borrowers with private debt to apply for relief if t…
Ayelet Sheffey
2 mins read
Elizabeth Warren is asking a major student-loan company to cancel debt for borrowers with 'decades-old predatory private' loans. Here's how.
Millions of student-loan borrowers are being transferred from Navient to MOHELA. Elizabeth Warren w…
Ayelet Sheffey
2 mins read
2.7 million student-loan borrowers' accounts will be switched to a company that the Education Department previously punished for poor customer service
Navient announced it would begin outsourcing servicing of its privately held student loans to MOHEL…
Ayelet Sheffey
3 mins read
416,000 student-loan borrowers landed $1.85 billion in relief. Elizabeth Warren says that's not enough to compensate those impacted by one of the largest loan company's 'abusive practices.'
In a letter provided exclusively to Insider, three senators asked the Education Department to provi…
Ayelet Sheffey
2 mins read
Student-loan companies 'didn't care' when debt loads surged for borrowers and 'became unpayable,' Elizabeth Warren says
Sen. Elizabeth Warren called out the interest rates on student loans that keep borrowers "in repaym…
Ayelet Sheffey
3 mins read
2.6 million student-loan borrowers could get rid of their debt by declaring bankruptcy — but major companies are blocking that
The Student Borrower Protection Center found private creditors have "systematically lied to borrowe…
Ayelet Sheffey
2 mins read
Thousands of student-loan borrowers are getting their debt wiped out. Here's how to know if you're one of them.
Navient reached a $1.85 billion settlement with 39 attorneys general that includes $1.7 billion in …
Ayelet Sheffey
3 mins read
416,000 student-loan borrowers are getting $1.8 billion in relief through a 'landmark settlement' with Navient
A major student-loan lender will cancel $1.7 billion in debt for 66,000 borrowers, and pay $95 mill…
Ayelet Sheffey
2 mins read
The student-loan company responsible for taking on 6 million borrowers' accounts next year says it 'couldn't agree more' with Elizabeth Warren's repayment concerns: 'It is imperative we get it right'
Maximus is taking over Navient's federal student-loan accounts next year, and Warren worried those …
Ayelet Sheffey
2 mins read
5.6 million student-loan borrowers could be subject to 'abusive practices' next year at the hands of a new company, Elizabeth Warren warns
Maximus is taking over for the controversial student-loan company Navient next year, and Democrats …
Ayelet Sheffey
2 mins read
Thousands of student-loan borrowers have one week to file a claim for $16 million in relief from a major private lender. Here's how.
Nearly 5,000 student-loan borrowers have until November 20 to file a claim for relief in a $198 mil…
Ayelet Sheffey
3 mins read
6 million student-loan borrowers are 'far better off' after yet another major company announced it will shut down its services, Elizabeth Warren says
Navient, one of the biggest student-loan servicers in the US, has "spent decades misleading, cheati…
Ayelet Sheffey
2 mins read
Student debt is so inescapable that even those who made payments during the pandemic freeze still owe more money than they originally borrowed
The National Consumer Law Center found that many Navient borrowers who made at least one payment ar…
Ayelet Sheffey
2 mins read
A senator said 3 decades ago the student-loan system was broken. Everything has gotten worse since.
"We have yet to hear of even a single part of the student-loan program that is working efficiently …
Ayelet Sheffey
3 mins read
INTERVIEW: Elizabeth Warren puts student-loan servicers on notice. The 'days are over' when they could do 'a terrible job.'
"The whole student loan area is in turmoil right now," Warren told Insider.
Ayelet Sheffey
3 mins read
Why Elizabeth Warren wants to fire the company servicing your student loans
Even before she was a senator, Warren criticized Navient for student-loan abuses. She told Insider …
Ayelet Sheffey
2 mins read
Elizabeth Warren says the government should fire student loan servicer Navient, which should fire its CEO
Sen. Elizabeth Warren held a hearing Wednesday on student debt relief, and she lit into Navient's C…