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Starbucks is suffering from a mountain of mobile orders and chronic understaffing, a store employee says
Starbucks' long customer wait times at one store are due to too few employees on the job, one worke…
Alex Bitter
Global IT outage hits Starbucks mobile-order system and card payments at businesses
Some retailers and fast-food chains are limiting their operations and only taking cash payments fol…
Grace Dean
Starbucks says mornings are so busy that one in 8 mobile customers are abandoning orders
Starbucks CEO Laxman Narasimhan highlighted a curiously Starbucksian problem: demand is too high du…
Dominick Reuter
A Starbucks worker of nearly 20 years says the chain has gone from 'quirky coffee shop' to 'soulless fast food empire'
A Starbucks store worker said his experience hasn't been as good since former CEO Howard Schultz le…
Alex Bitter
Tech temptations: People go for unhealthier food, spend higher when ordering on digital devices, study suggests
The study highlights how digital ordering platforms significantly shape consumer behaviour, often l…
6 ways Starbucks' incoming chief Brian Niccol transformed Chipotle
Analysts say Brian Niccol, who spearheaded Chipotle's turnaround, is a great pick to head up Starbu…
Grace Dean
Howard Schultz tells Starbucks to fix its stores and mobile app to reverse 'fall from grace'
Ex-CEO Howard Schultz says Starbucks needs to focus on the customer experience and make its app bet…
Grace Dean
Wayanad landslides: After facing criticism, Kerala govt withdraws gag order on scientific community
The Kerala government has withdrawn its gag order restraining scientists from conducting studies or…
ANI
78 pc of consumers choose digital banking over cash transactions
Nearly 80 per cent of financial institutions have seen an increase in cashless transactions over th…
ANI
RBI proposes higher liquidity coverage ratio for retail deposits, creation of level-1 high quality assets
The Reserve Bank of India (RBI) has issued a draft circular on the Basel III framework regarding li…
Starbucks' Howard Schultz talks Steve Jobs screaming at him and wishing he'd trademarked the latte in a new podcast
Starbucks legend Howard Schultz shared how Bill Gates' dad helped him buy the coffee chain, and how…
Theron Mohamed
Here's why your Starbucks order might take longer today
Starbucks workers planning Red Cup Day strike could lead to order delays and store shutdowns
Nancy Luna
RBI to soon launch app to enable retail investors to participate in govt bonds
The Reserve Bank on Friday announced the launch of a mobile app to enable retail investors to parti…
PTI
Indian PSUs hold immense investment potential, experts bullish on defence and mobility
Notably, BSE PSU index is up over 100 per cent in the past year, against Sensex's 20 per cent run d…
ANI
Grace Dean
McDonald's and Chick-fil-A are tracking your location to make sure your fries are perfectly crispy when you come collect your mobile order
Restaurants use app location data to time when they start cooking orders, ensuring they're ready an…
Grace Dean
Little Caesars knows what you're going to order before you do. With AI tools, soon more restaurants will.
Restaurant brands are increasingly stepping up their use of AI to predict customer demand and impro…
Dominick Reuter
Auto parts company Minda bags ₹750 cr order for EV battery chargers
Auto components maker Minda Corporation Ltd on Tuesday said it has bagged a ₹750-crore contract fro…
PTI
McDonald's outlets across Australia, New Zealand, and Japan have been hit by a technical outage
A McDonald's Australia spokesperson said a "technology outage" was affecting their restaurants nati…
Kwan Wei Kevin Tan
I compared mobile ordering at Starbucks and Dunkin', and one brand clearly has it mastered
David L. Ryan/The Boston Globe via Getty Images CFOTO/Future Publishing via Getty Images