You Searched For "mobile order" and got 20 results
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1 min read
McDonald's outlets across Australia, New Zealand, and Japan have been hit by a technical outage
A McDonald's Australia spokesperson said a "technology outage" was affecting their restaurants nati…
Kwan Wei Kevin Tan
1 min read
I compared mobile ordering at Starbucks and Dunkin', and one brand clearly has it mastered
David L. Ryan/The Boston Globe via Getty Images CFOTO/Future Publishing via Getty Images
Mary Meisenzahl
2 mins read
McDonald's opens US's first small-format location that's optimized for delivery and mobile orders
The McDonald's near Fort Worth, Texas, could serve as a template for expansion. Chipotle, Taco Bell…
Mary Meisenzahl
2 mins read
Panera mobile order theft is so common that workers say they now have to keep bags behind the counter
Panera customers flock to its Rapid Pick-Up mobile ordering, but some workers say so many bags are …
Mary Meisenzahl
2 mins read
Starbucks said its app suffered a partial outage and mistakenly blasted 'order ready' notifications to customers
Starbucks said the "order ready" notifications were sent in error, and customers were not charged f…
Gloria Dawson,Nancy Luna
1 min read
Starbucks confirms the mobile order feature in its app is down
The company said customers can still order in person, but mobile orders via the app accounted for 2…
Mary Meisenzahl
1 min read
Mary Meisenzahl
6 mins read
It's not just you — furniture is garbage these days. Here's what you can do about it.
The quality of mass-market furniture in the US has plummeted, but designers and sellers say consume…
Kelsey Vlamis
1 min read
Mary Meisenzahl
2 mins read
Wendy's is testing underground tunnels to deliver pickup orders, so you can skip the drive-thru
Wendy's is working with startup Pipedream to deliver food to its parking lot using robots that move…
Alex Bitter
5 mins read
Starbucks baristas say in-app glitches allow customers to order food and drinks that are actually out of stock
Starbucks baristas said that they couldn't tell customers that the ingredients were out of stock un…
Grace Dean
4 mins read
Starbucks workers say they're worried about the new reusable cup program
Starbucks baristas say a new reusable cup program is admirable, but they're worried it could compli…
Gloria Dawson
3 mins read
A proposed Chick-fil-A 'mega' restaurant in Tennessee is sparking backlash and fears of drive-thru traffic
Chick-fil-A's 'latest greatest prototype' triggers community opposition in Tennessee. Like many of …
Nancy Luna
2 mins read
Chipotle's growth in 2021 shows how it's successfully embracing the future of fast food
The new Chipotle Digital Kitchen opening in Ohio shows how serious the chain is about these changes.
Mary Meisenzahl
1 min read
The Starbucks mobile app went down for some customers on Tuesday morning
Digital orders have become more important than ever for Starbucks since they exploded during the pa…
Mary Meisenzahl
1 min read
Take a look inside Wendy's upcoming new-look restaurants, with dedicated parking and pick-up shelves for mobile orders and delivery drivers
Wendy's has unveiled a new restaurant design.Wendy's
Grace Dean
2 mins read
Desk lunches are making a comeback, but restaurants will likely never see midday sales at pre-pandemic levels again
Restaurants that cater to lunch crowds were hit hard in 2020 as offices emptied and the typical pat…
Avery Hartmans
3 mins read
To-go orders are ruining restaurant workers' lives
Some workers say they can't keep up normal service standards with multiple orders coming in each mi…
Mary Meisenzahl
2 mins read
Restaurants pushing digital orders in the labor shortage could mean diners asking for more food because they don't feel judged by servers, an expert says
As well as reducing the need for staff in the labor shortage, digital ordering could mean customers…
Grace Dean
3 mins read
Former Starbucks workers say the chain's mobile ordering is out of control - leading to in-store delays, rude customers, and the pressure to make TikTok-inspired drinks
Starbucks lets customers make unlimited modifications on its app, which some staff say they're sick…