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<keyword id="2573" type="General" weightage="100" keywordseo="air-india" source="Orion">Air India</keyword> on Thursday said it will refund the full amount to all passengers affected by the diversion of its Delhi-San Francisco flight of June 6 owing to mid-air glitch, according to an airline communication. In the communication by Air India Chief Customer Experience and Ground Handling Officer <keyword id="971191" type="General" weightage="50" keywordseo="rajesh-dogra" source="Orion">Rajesh Dogra</keyword>, the airline told the passengers, who reached their destination after nearly 56 hours of departing from <keyword id="66" type="General" weightage="50" keywordseo="delhi" source="Orion">Delhi</keyword>: "We will fully refund the fare for your journey and, in addition, provide you a voucher for future travel on Air India". Air India flight AI 173 operating Delhi-SFO on June 6, carrying 216 passengers and 16 crew on board, was diverted to the <keyword id="2438648" type="General" weightage="50" keywordseo="magadan" source="Orion">Magadan</keyword> port city in far east Russia following a mid-air glitch in one of the <keyword id="6357957" type="General" weightage="50" keywordseo="boeing" source="Orion">Boeing</keyword> 777-200LR aircraft engines. On Wednesday, the airline dispatched a ferry flight to Magadan from Mumbai to fly the stranded passengers and crew from there to <keyword id="12161" type="General" weightage="50" keywordseo="san-francisco" source="Orion">San Francisco</keyword>. The replacement aircraft, which landed at Magadan at 06.14 am (local time) had got airborne at 1027 hours (local time) on June 8, for San Francisco, where it touched down at 12.07 am on June 8. Besides expressing "regret" for the disruption and inconvenience, the airline also "sincerely apologised" to the customers for the "extended delay" in bringing them to their destination, as per the communication. "The aircraft encountered a technical issue whereby the pilots received an indication of low oil pressure in one engine. Out of caution, they elected to land the aircraft at a nearby airport rather than continue the journey," Air India said. Maintaining that the safety was the highest priority throughout, it said that "while the facilities in Magadan, a small city, may not have met the standard we would normally aim to provide, we are grateful for your tolerance and understanding that our local agents and crew did their best under the circumstances." It may be mentioned here that after initially stating that the passengers and crew were accommodated "in hotels locally," Air India later said that the "infrastructure constraints" forced it to lodge them in make-shift accommodations. Air India in the communication also said that though it dispatched a relief flight at the earliest possible opportunity given the need to obtain insurance and flight plan approvals, clearly, the duration of delay was "long", and the "experience was not what we aspire to offer". "As such, we will fully refund the fare for your journey and, in addition, provide you a voucher for future travel on Air India," the Tata group airline said. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/india/news/delhi-airports-initiative-allows-passengers-to-use-digiyatra-without-the-mobile-app/articleshow/100847427.cms">Delhi Airport's initiative allows passengers to use DigiYatra without the mobile app</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/tech/news/how-you-can-spot-ai-generated-images/articleshow/100847676.cms">Spot AI-generated images with these simple steps</a>

Air India to refund full airfare to all passengers affected  by Delhi-San Francisco flight diversion

<ul class="summary-list"><li>An Air India plane heading to San Francisco was forced to land in Siberia, Russia, on Tuesday. </li><li>The plane had to make an emergency landing after an engine failure, <a href="https://twitter.com/airindia/status/1666312414760161283">Air India said.</a></li></ul>An Air India plane flying to San Francisco was forced to land in a remote town in Siberia after developing engine problems, according to multiple reports. The Boeing 777, carrying 216 passengers and 16 crew, was forced to land in Magadan, Russia, on Tuesday, <a href="https://twitter.com/airindia/status/1666312414760161283">Air India said in a statement.</a>Magadan is a port town located on the shores of the Sea of Okhotsk in northeastern Russia. It takes around eight hours to travel there by air from Moscow. The group is still waiting for a backup plane to pick them up and bring them to San Francisco, according to the statement. Air India said the flight from New Delhi is expected to leave for Magadan on Wednesday evening.Vedant Patel, a US State Department spokesman, <a href="https://www.state.gov/briefings/department-press-briefing-june-6-2023/">told reporters on Tuesday</a> that it was likely that American citizens were on the flight given it was bound for the US, though he was unable to indicate how many. Due to the remoteness of the airport, passengers ended up staying the night in a local school, the statement and social media posts indicated. <a href="https://twitter.com/AjayKhoslaCHI/status/1666308102277431298">Pictures</a> posted by a man who said his mother was on the flight show people sleeping on mattresses on the floor of the school. <a href="https://twitter.com/ridhimb/status/1666117683337908224">Another video shows</a> rows of mattresses set up on what appears to be a basketball court. Insider was unable to independently verify footage. Girvaan Kaahma, a 16-year-old passenger who was on the flight with his relatives, <a href="https://apnews.com/article/air-india-plane-us-engine-problem-russia-ec263a3fa397e202d2c94df5ecf61a77">told the Associated Press</a> that his family hadn't been able to use their credit cards to buy items from the vending machine due to sanctions over Russia's war on Ukraine.Air India said in its statement that "all passengers were eventually moved to makeshift accommodations, after making sincere attempts to accommodate passengers in hotels locally with the help of local government authorities."The airline did not immediately respond to Insider's request for further comment.The emergency landing comes a day after Scott Kirby, the CEO of United Airlines, raised the question of whether foreign carriers that fly to the US over Russian airspace should be banned."What's going to happen if an airline lands in Russia with some prominent US citizens on board? That is a potential crisis in the making," he said, <a href="https://www.aljazeera.com/news/2023/6/7/air-india-to-send-reserve-plane-for-passengers-stranded-in-russia">according to Al Jazeera</a> and other outlets.Russia barred most airlines from flying over its airspace in retaliation to Western sanctions put in place after its invasion of Ukraine. However, some Indian, African, Chinese, and Gulf-based carriers are still allowed to fly over Russia.

An Air India plane flying to San Francisco was forced to land in a remote town in Siberia after an engine failure

<ul class="summary-list"><li>An Air India plane heading to San Francisco had to make an emergency landing in Siberia on Tuesday.</li><li>Hundreds of passengers had to stay the night in what appeared to be a local school.</li></ul>Air India passengers <a href="https://www.businessinsider.com/air-india-plane-en-route-san-francisco-forced-land-siberia-2023-6?r=US&amp;IR=T">stranded in a remote Siberian town</a> for two days were abandoned by the crew, had to sleep on the floor, and were only given bread and rice, a relative told Insider.Two hundred and sixteen passengers and 16 crew members landed in Magadan, Russia, on Tuesday after the Boeing 777 developed an engine problem and was forced to make an emergency landing, <a href="https://twitter.com/airindia/status/1666312414760161283" target="_blank" rel="nofollow noopener">Air India said in a statement</a>.The flight was heading from New Delhi to San Francisco.Satwinder Singh, a man whose mother was on board the flight, told Insider that passengers had to wait hours on the plane before they were allowed to disembark and that they were then eventually brought to what looked like a school building.They spent the night there but were given only a small mattress and blanket to sleep on, he said."Since they have been in that building, no crew members have been with them, no one has been giving them any information. There are no adequate provisions for food and drink," he added.Singh said that crew members were nowhere to be found and that passengers were only given tea and bread around 6.00 a.m. local time and rice with bread around 1.30 p.m.He said he tried to contact Air India multiple times to help his mother, who was given no information on the ground.Air India did not immediately respond to a request for comment.<a href="https://twitter.com/ridhimb/status/1666117683337908224" target="_blank" rel="nofollow noopener">A Twitter video</a> seemed to corroborate some of Singh's claims. It showed people sleeping on rows of mattresses on what appeared to be a basketball court. Insider was unable to independently verify the footage.The passengers have since been picked up by another Air India plane and landed in San Francisco in the early hours of Thursday morning, <a href="https://twitter.com/airindia/status/1666707466116268032" target="_blank" rel="noopener">the airline wrote on Twitter</a>.<a href="https://twitter.com/VishnuNDTV/status/1666726130835939328" target="_blank" rel="noopener">In a letter sent to passengers</a>, Air India apologized for the event, saying that it would fully refund the fare for the journey and provide customers with travel vouchers."While the facilities in Magadan, a small city, may not have met the standard we would normally aim to provide, we are grateful for your tolerance and understanding that our local agents and crew did their best under the circumstances," the letter said."Although we cannot change the past, I trust that this gesture conveys our sincere regrets for the disruption and inconvenience," the letter added.

Air India passengers stranded in Siberia for 2 days were abandoned by the crew, had to sleep on the floor, and were only given bread and rice, relative says

<keyword id="2573" type="General" weightage="100" keywordseo="air-india" source="Orion">Air India</keyword> has put together a "huge financing deal" related to its new fleet in a remarkably quick time, according to its chief <keyword id="5863894" type="General" weightage="50" keywordseo="campbell-wilson" source="Orion">Campbell Wilson</keyword>. On February 14, Air India announced a historic order for buying 470 aircraft, including 250 from Airbus and 220 from <keyword id="6357957" type="General" weightage="80" keywordseo="boeing" source="Orion">Boeing</keyword>. Besides, there is an option to buy another 370 planes from the two plane makers. It was also the first time in more than 17 years that Air India, which was taken over by <keyword id="6355725" type="General" weightage="50" keywordseo="tata-group" source="Orion">Tata Group</keyword> from the government in January last year, placed orders for new planes. In his weekly message to the staff on Friday, Wilson said he wants to commend "the commercial, strategic procurement, finance, treasury and legal teams for successfully putting together a huge financing deal related to our new fleet in remarkably quick time...it was another historic achievement for the new Air India". Specific details could not be immediately ascertained. Wilson, in an interview with PTI last month, said that a lot of money is being invested in the airline. "<keyword id="10439307" type="General" weightage="50" keywordseo="tata-group-air-india" source="Orion">Tata Group Air India</keyword> has invested at a list price of USD 70 billion for the 470 aircraft. That is with the explicit purpose of providing more services, especially international connectivity. We ultimately do that for many reasons and one reason is that we get economic returns from that investment. "I think, if the traffic is siphoned off throughout the places, just makes it more and more difficult for us to have non-stop services and ultimately, customer loses as they will not have any option of non-stop service," he had said. The response was to a query related to bilateral flying rights. The order for 470 planes comprises 40 Airbus A350s, 20 Boeing 787s and 10 Boeing 777-9s wide-body aircraft as well as 210 Airbus A320/321 Neos and 190 Boeing 737 MAX single-aisle aircraft. In the message, Wilson -- CEO and Managing Director -- also mentioned the diversion of the AI 173 Mumbai-San Francisco flight this week and about the handling of the situation. He said it was a "team Air India effort". "From the affected crew and onboard staff helping stranded customers on the ground, to the engineering, flight ops, inflight services, insurance and other folk preparing and operating the relief flight. "From our customer service and communications teams assisting customers and engaging media, to our government and regulatory teams keeping their counterparts informed, and everyone else who played a role," he said. On June 6, AI 173 operating from Delhi to San Francisco carrying 216 passengers and 16 crew on board was diverted to the Magadan port city in far east Russia following a mid-air glitch in one of the Boeing 777-200LR aircraft engines. All were stranded in the port city for two days and the replacement aircraft ferried them to San Francisco on June 8. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/sustainability/news/marine-species-including-whales-and-dolphins-under-significant-threat-from-noise-pollution/articleshow/100877522.cms">Marine species including whales and dolphins under significant threat from noise pollution</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/sustainability/news/the-worlds-oceans-last-month-were-warmer-than-any-other-may-since-the-beginning-of-the-19th-century/articleshow/100875382.cms">The world's oceans last month were warmer than any other May since the beginning of the 19th century</a>

Air India puts together 'huge financing deal' for new fleet: CEO

<ul class="summary-list"><li>Zara Rutherford became the youngest woman to fly solo around the world in January.</li><li>She wants more women to feel like they could pursue careers in <keyword id="12018329" type="UNKNOWN" weightage="60" keywordseo="aviation" source="Orion">aviation</keyword>.</li></ul>A 19-year-old woman who flew a plane around the world said she embarked on her epic journey to encourage more women and girls into careers in aviation and related fields.Zara Rutherford became the youngest woman to circumnavigate the world solo in January. She is also the first person to fly around the world in a microlight plane.The record had been held by Shaesta Waiz, who completed a trip around the world aged 30 in 2017.Speaking to Insider at the European business aviation convention last month, Rutherford said she didn't see many female pilots growing up and didn't feel like she could talk about aviation with friends at her all-girls school. "It was quite discouraging. Only 5% of commercial pilots are women, it's hard for a girl to see themselves in this field," she said. Rutherford, whose parents are both pilots, already had some international flying experience.<h2>Problems meant the journey took longer than anticipated </h2>After starting in Belgium, she headed west towards north and south America before heading for Russia and Siberia.Rutherford told Insider she originally intended to spend one night with a family in Alaska, but ended up staying for a month after her Russian visa expired and turbulent weather ruled out flying. The 19-year-old said the flights from Alaska and over Siberia were the most difficult because "every single flight something went wrong," adding that she found it difficult to mentally "reset" after each flight.Flying between the Russian cities of Anadyr and Magadan was also challenging because there was "just nothing" there apart from a weather station reporting temperatures of minus 35 degrees Celsius, Rutherford said."I was nervous because every single thing had to go perfectly – the weather had to be perfect, the wind had to be perfect, or I would run out fuel." Fuel levels meant turning back was often not an option, she added.Rutherford finished where she began at Kortrijk-Wevelgem airport in Belgium on January 20 after five months travelling the world.<h2>'People keep asking me what's next'</h2><div type="image" title="Zara Rutherford is the youngest woman to fly solo around the world." height="3648" width="5472" msid="92301644" hostid="261"></div>The <keyword id="12054042" type="UNKNOWN" weightage="60" keywordseo="pilot" source="Orion">pilot</keyword> has hopes to stay in aviation, but also plans to go to university. Reflecting on her flights around the world, Rutherford said she does not see her experience as something she needs to personally "beat." "People keep asking me what's next. Flying around the world is tough to beat, but I don't see it like that. Whether it's flying around the world, or running a marathon, or even just overcoming a small challenge – you can't really compare them," Rutherford told Insider. "Even if you could, I would argue flying around the world and solving a maths problem I've had hours of difficulty with … actually I'm just as proud of either."

This 19-year-old flew a plane around the world to encourage more women to become pilots

<ul class="summary-list"><li><keyword id="11894337" type="UNKNOWN" weightage="60" keywordseo="russia" source="Orion">Russia</keyword>ns are forcibly sending Ukrainians to remote regions in Russia, Ukrainian officials said.</li><li>The Kremlin plans on sending them as far as <keyword id="13604291" type="UNKNOWN" weightage="60" keywordseo="siberia" source="Orion">Siberia</keyword> and the Arctic Circle, <a href="https://inews.co.uk/news/vladimir-putin-ukraine-russia-mariupol-siberia-kremlin-1569431">The i reported.</a></li></ul>Russia plans to send nearly 100,000 Ukrainians as far as Siberia and the Arctic Circle, <a href="https://inews.co.uk/news/vladimir-putin-ukraine-russia-mariupol-siberia-kremlin-1569431">UK newspaper The i reported,</a> as Ukrainian President Volodymyr Zelenskyy warned of "special filtration camps" for captured people.A Kremlin document, cited by The i, shows Russia made an emergency order last month to forcibly move 95,739 Ukrainians to far-away regions in Russia.The document suggests that Ukrainians will not be sent to major cities like Moscow or St. Petersburg, but rather to remote areas located thousands of miles away from their homes. The areas include the Siberian town of Magadan, the Arctic port of Murmansk, and the Caucasus regions of Chechnya, Ingushetia, and Dagestan, according to The i.Some Ukrainians are also being sent as far as Sakhalin — a Russian island in the Pacific Ocean, located just north of Japan — The i reported.The regions have reportedly been told to update Moscow on new arrivals monthly. The report comes after <a href="https://www.businessinsider.com/ukraine-says-russia-sending-mariupol-locals-remote-parts-of-russia-2022-3">Ukrainian officials accused Russia of moving thousands of people from Mariupol</a> — a heavily bombarded southern port city in <keyword id="11985141" type="UNKNOWN" weightage="60" keywordseo="ukraine" source="Orion">Ukraine</keyword> — to so-called "filtration camps" along the border before forcibly relocating them to far-away regions in Russia.In a <a href="https://www.president.gov.ua/en/news/zvernennya-prezidenta-ukrayini-do-parlamentu-litvi-74285">speech to the Lithuanian parliament on Tuesday</a>, Zelenskyy said: "There are mass deportations of people from the occupied areas. Hundreds of thousands of people have already been deported.""They are placed in special filtration camps," he added. "Documents are taken away from them. They are interrogated and humiliated. It is unknown how many are killed."<div type="image" title="tagnarog russia ukraine" height="1000" width="1500" msid="90804196" hostid="261"></div>The Mariupol City Council <a href="https://t.me/mariupolrada/9079">said last month</a> that Russians kidnapped 20,000 of the besieged city's residents.Several women from Mariupol who said they were forced to go to the "filtration camps" have since spoken to media outlets, including <a href="https://www.theguardian.com/world/2022/apr/04/hundreds-of-ukrainians-forcibly-deported-to-russia-say-mariupol-women">The Guardian</a> and <a href="https://www.washingtonpost.com/world/2022/03/30/ukraine-mariupol-russia-evacuation-filtration/">The Washington Post</a>, about what their experience was like.One unnamed woman told the Post that she was brought via bus to the Ukrainian border town of Novoazovsk after Russian soldiers found her sheltering in an underground bunker. Once in Novoazovsk, the woman told the post she was interrogated by men who said they were part of the Russian security service, the FSB. She said she was photographed and fingerprinted and also had to hand over her phone and passwords."At all stages of the journey, we were treated like captives or some criminals. I felt like a sack of potatoes tossed around," the woman told the Post.Another unnamed woman told The Guardian that she, alongside "two or three hundred" others, faced interrogation and had her personal items confiscated at the "filtration camp" in Novoazovsk."It was very degrading," she told The Guardian about the interrogation.Both women were able to break away from their groups and managed to escape to Europe, according to the Post and The Guardian.Russia has denied that anyone from Ukraine is being relocated against their will, the Post reported.Last month, the Kremlin said it had rescued 420,000 people "from dangerous regions of Ukraine, the Donetsk and Luhansk People's Republics" and evacuated them to Russia, according to the Post.

The Kremlin plans to send 100,000 Ukrainians to Siberia and the Arctic Circle, report says, as Zelenskyy warns of 'filtration camps' for captured people

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Air India to refund full airfare to all passengers affected by Delhi-San Francisco flight diversion

PTI

An Air India plane flying to San Francisco was forced to land in a remote town in Siberia after an engine failure

Sophia Ankel

Air India passengers stranded in Siberia for 2 days were abandoned by the crew, had to sleep on the floor, and were only given bread and rice, relative says

Sophia Ankel

Air India puts together 'huge financing deal' for new fleet: CEO

PTI

This 19-year-old flew a plane around the world to encourage more women to become pilots

Abby Wallace

The Kremlin plans to send 100,000 Ukrainians to Siberia and the Arctic Circle, report says, as Zelenskyy warns of 'filtration camps' for captured people

Sophia Ankel

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