scorecard

You Searched For "lost luggage" and got 20 results


Sort By:


Business Insider Latest Story Image
2 mins read

An Air Canada passenger says the airline lost her luggage that contained her parents' ashes

Donna O'Conner had planned to spread some of the ashes in Ireland. But after being lost for 13 days…

Beatrice Nolan   


Business Insider Latest Story Image
1 min read

Lost baggage claims shot up 30% amid travel chaos this summer compared with pre-pandemic times, insurer says

The increase in lost baggage claims comes as the airline industry struggles with staffing shortages…

Kate Duffy   


Business Insider Latest Story Image
2 mins read

Airport suspends customer support helpline to protect staff from angry passengers whose luggage has gone missing

Temporarily suspending customer support phone lines will protect staff from verbal abuse and allow …

Kate Duffy   


Business Insider Latest Story Image
2 mins read

An airline passenger says her luggage has been missing for almost a month and she's spent $450 trying to find it

The passenger's attempts to get her luggage back involved spending more than 40 hours on the phone …

Beatrice Nolan,Ryan Hogg   


Business Insider Latest Story Image
2 mins read

A YouTuber went to an unclaimed baggage store and bought replacements for items that passengers lost

HopeScope posted a video on YouTube in which she goes to an unclaimed baggage store to buy items lo…

Sam Tabahriti   


Business Insider Latest Story Image
1 min read

2 men are charged with defrauding airlines out of $300,000 in a 5-year lost-luggage scam

The US Attorney's Office is accusing the men of stealing $300,000 from airlines in an elaborate los…

Taylor Rains   


Business Insider Latest Story Image
2 mins read

Icelandair is flying its own baggage handlers to Amsterdam and back to help load and unload luggage

An Icelandair spokesperson told Icelandic broadcaster RUV the new system is designed to decrease fl…

Taylor Rains   


Business Insider Latest Story Image
2 mins read

Exasperated passengers beg airlines to look at Apple AirTag data to help find their lost luggage

One Air Canada passenger who landed in Dublin without his bag used the tracking device to show it w…

Ryan Hogg   


Business Insider Latest Story Image
1 min read

Photo shows the huge sea of lost luggage that built up at Edinburgh Airport amid travel chaos

The bags stored in the venue come from luggage handlers that work for airlines including Air Canada…

Grace Dean   


Business Insider Latest Story Image
2 mins read

A passenger says he spotted his lost luggage dumped in the trash in a picture shared online

Fergus Mulligan said he saw his green suitcase in pictures of bags dumped in an area reserved for t…

Beatrice Nolan   


Business Insider Latest Story Image
2 mins read

A couple in their 80s got stuck in Mexico and ran out of heart medication after their flight was canceled twice

The Romains were on their way back home from a friend's 89th birthday when they had to stay two ext…

Sam Tabahriti,Hannah Towey   


Business Insider Latest Story Image
2 mins read

A passenger bought an airline ticket just to look for his lost luggage at Dublin Airport

The entire aviation industry is dealing with a messy summer travel season with flight delays and ch…

Huileng Tan   


Business Insider Latest Story Image
2 mins read

An airline passenger flying to Europe says his lost bag was sent to Munich, Athens, and Venice, and is still missing 25 days later

Luggage has gone missing and flights have been canceled as airlines and airports struggle to cope w…

Sam Tabahriti,Abby Wallace   


Business Insider Latest Story Image
1 min read

Southwest's lost luggage chaos is a boon for Apple, as AirTags surge to the top of Amazon's bestseller list

Google searches for Apple's Air Tags and how to use them for lost luggage have surged in the past y…

Hannah Towey   


Business Insider Latest Story Image
2 mins read

Passenger told to wait 'one or two months' to collect a bag she was forced to check in, even though the airline knows where it is

A Lufthansa passenger was told to check in her hand luggage and now has to wait two months to get i…

Jyoti Mann   


Business Insider Latest Story Image
2 mins read

British Airways wouldn't let a mother pick up her lost luggage without her 7-year-old daughter's permission

Nicola Campbell-Hare and family wanted to collect their lost bags containing her lupus medication, …

Ryan Hogg   


Business Insider Latest Story Image
1 min read

A class-action lawsuit aims to force United Airlines to reimburse the baggage fees for the luggage they lose

A man accused United Airlines of telling customers their checked bags were stolen instead of lost s…

Katie Balevic   


Business Insider Latest Story Image
2 mins read

Delta chartered an Airbus A330 jet just to get 1,000 bags stranded in Europe back to customers in the US

Delta's charter flew from London to Detroit after a regularly scheduled flight was canceled, the ai…

Taylor Rains   


Business Insider Latest Story Image
2 mins read

Air Canada sent a passenger's cats from Toronto to San Francisco without him – and then told him to go collect them

Abbas Zoeb was separated from his two cats, Mimi and Bubba, for more than 15 hours when they were w…

Ryan Hogg,Beatrice Nolan   


Business Insider Latest Story Image
4 mins read

A couple went on a months-long hunt for their lost luggage. They found out that it had been donated to a charity.

A Canadian couple used Apple AirTags to track lost luggage from an airport in Montreal. They recove…

Aidan Pollard