You Searched For "lost luggage" and got 20 results
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1 min read
As the US braces for another summer of travel chaos, this Japanese airport hasn't lost a single bag in its 30-year history
Kansai International Airport opened in 1994 and says it's never lost a bag. It cited "daily efforts…
Pete Syme
1 min read
An Alaska Airlines passenger has watched his lost AirTag fly between 37 cities for months after it fell out of his bag
Éric Béteille said his AirTag fell out of his luggage on an Alaska Airlines flight, and has been st…
Pete Syme
1 min read
2 travelers in wheelchairs watched as their plane departed without them after an error saw them left waiting on the tarmac
"You always say, 'Oh, they won't go without us,' but they actually did. They went without us and to…
Pete Syme
5 mins read
A couple lost $4,400 when their Lufthansa flight was canceled. The airline promised them a refund, but 5 months later, they still haven't received the money.
Lufthansa canceled a couple's flight last summer. They're still awaiting a refund from the airline …
Monica Humphries
3 mins read
I drove a Tesla for the first time. It's perfectly fine but still left me underwhelmed.
Taking a Model 3 for a spin was the only way for me to work out why some people love Teslas so much…
Chris Johnston
11 mins read
Inside the downfall of Henrik Fisker's second automotive startup, which just filed for bankruptcy
Business Insider spoke with 27 current and former Fisker staff who charted the startup's downfall.
Grace Kay
1 min read
An American Airlines passenger complained that the airline made people check bags to clear out overloaded overhead compartments, then lost the luggage on the way
The passenger claimed that they were told to check in their carry-on bags as well even though half …
Kwan Wei Kevin Tan
5 mins read
Climbing Mount Everest can be deadly. Some Sherpa guides say the grueling work isn't worth it anymore.
Sherpas are built to climb Everest. But high risks and relatively meager pay of guide work could dr…
Maria Noyen,Enxhi Dylgjeri,Clancy Morgan
5 mins read
When Lufthansa lost $5,000 worth of luggage for one woman, she says she spent $1,000 and traveled from Malaysia to Germany to hunt for her bag herself
Irene Ortega says she was traveling with Lufthansa when her $955 Rimowa suitcase with Gucci sneaker…
Monica Humphries
1 min read
Airline passenger complaints surged after the summer of travel chaos, with lost luggage in the US up by a quarter
The Canadian Transportation Agency is dealing with a record backlog of 47,000 complaints and plans …
Pete Syme
1 min read
A United Airlines passenger took a day off work and flew across the US to retrieve her lost luggage that she tracked down using an Apple AirTag
Sandra Shuster told CNN that she was flying from Baltimore to Denver when a bag containing her daug…
Beatrice Nolan
1 min read
After years of dealing with lost luggage, I never check a bag. Here are 3 hacks I use to save space in my carry-on.
After one too many lost-luggage incidents, an Insider reporter reveals how she saves space in her c…
Talia Lakritz
3 mins read
I used to work in airline safety. United's new video has good intentions, but I don't think it will make passengers any less distracted.
United's new safety video aims to keep people focused on the content rather than their phones, but …
Taylor Rains
1 min read
A class-action lawsuit aims to force United Airlines to reimburse the baggage fees for the luggage they lose
A man accused United Airlines of telling customers their checked bags were stolen instead of lost s…
Katie Balevic
2 mins read
A Southwest Airlines passenger says she got one of her Instagram followers to fly her 'irreplaceable' luggage back to her after the airline lost the bag and staff said they wouldn't help
Orissa Kelly said she informed Southwest that her AirTag was showing the location of her bag, but w…
Matthew Loh
1 min read
Lost baggage claims shot up 30% amid travel chaos this summer compared with pre-pandemic times, insurer says
The increase in lost baggage claims comes as the airline industry struggles with staffing shortages…
Kate Duffy
2 mins read
An airline passenger says her luggage has been missing for almost a month and she's spent $450 trying to find it
The passenger's attempts to get her luggage back involved spending more than 40 hours on the phone …
Beatrice Nolan,Ryan Hogg
2 mins read
Airport suspends customer support helpline to protect staff from angry passengers whose luggage has gone missing
Temporarily suspending customer support phone lines will protect staff from verbal abuse and allow …
Kate Duffy
2 mins read
A couple in their 80s got stuck in Mexico and ran out of heart medication after their flight was canceled twice
The Romains were on their way back home from a friend's 89th birthday when they had to stay two ext…
Sam Tabahriti,Hannah Towey
2 mins read
A YouTuber went to an unclaimed baggage store and bought replacements for items that passengers lost
HopeScope posted a video on YouTube in which she goes to an unclaimed baggage store to buy items lo…