You Searched For "lost luggage" and got 20 results
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2 mins read
Skiplagged, the money-saving website that airlines hate, says it's not going anywhere after losing a $9.4 million lawsuit from American
Skiplagged's CEO told BI the travel website will still sell money-saving "hidden-city" fares, no ma…
Taylor Rains
2 mins read
I love flying with a backpack — but after spending 2 weeks lugging one around Europe, I think a carry-on suitcase is the way to go for longer trips
After carrying a heavy backpack around four countries in Europe, Business Insider's travel reporter…
Joey Hadden
1 min read
As the US braces for another summer of travel chaos, this Japanese airport hasn't lost a single bag in its 30-year history
Kansai International Airport opened in 1994 and says it's never lost a bag. It cited "daily efforts…
Pete Syme
1 min read
An Alaska Airlines passenger has watched his lost AirTag fly between 37 cities for months after it fell out of his bag
Éric Béteille said his AirTag fell out of his luggage on an Alaska Airlines flight, and has been st…
Pete Syme
1 min read
An American Airlines passenger complained that the airline made people check bags to clear out overloaded overhead compartments, then lost the luggage on the way
The passenger claimed that they were told to check in their carry-on bags as well even though half …
Kwan Wei Kevin Tan
3 mins read
I spent $6,000 taking my family to Disney for 2 nights. A Costco deal helped us cut costs, but we'd book differently next time.
Our two-night Disneyland trip was $6,000 for four adults, one kid through Costco Travel. Here's wha…
Chris Mott
5 mins read
A couple lost $4,400 when their Lufthansa flight was canceled. The airline promised them a refund, but 5 months later, they still haven't received the money.
Lufthansa canceled a couple's flight last summer. They're still awaiting a refund from the airline …
Monica Humphries
1 min read
Airline passenger complaints surged after the summer of travel chaos, with lost luggage in the US up by a quarter
The Canadian Transportation Agency is dealing with a record backlog of 47,000 complaints and plans …
Pete Syme
5 mins read
When Lufthansa lost $5,000 worth of luggage for one woman, she says she spent $1,000 and traveled from Malaysia to Germany to hunt for her bag herself
Irene Ortega says she was traveling with Lufthansa when her $955 Rimowa suitcase with Gucci sneaker…
Monica Humphries
1 min read
Lost baggage claims shot up 30% amid travel chaos this summer compared with pre-pandemic times, insurer says
The increase in lost baggage claims comes as the airline industry struggles with staffing shortages…
Kate Duffy
2 mins read
An airline passenger says her luggage has been missing for almost a month and she's spent $450 trying to find it
The passenger's attempts to get her luggage back involved spending more than 40 hours on the phone …
Beatrice Nolan,Ryan Hogg
2 mins read
Airport suspends customer support helpline to protect staff from angry passengers whose luggage has gone missing
Temporarily suspending customer support phone lines will protect staff from verbal abuse and allow …
Kate Duffy
2 mins read
A couple in their 80s got stuck in Mexico and ran out of heart medication after their flight was canceled twice
The Romains were on their way back home from a friend's 89th birthday when they had to stay two ext…
Sam Tabahriti,Hannah Towey
2 mins read
A YouTuber went to an unclaimed baggage store and bought replacements for items that passengers lost
HopeScope posted a video on YouTube in which she goes to an unclaimed baggage store to buy items lo…
Sam Tabahriti
1 min read
After years of dealing with lost luggage, I never check a bag. Here are 3 hacks I use to save space in my carry-on.
After one too many lost-luggage incidents, an Insider reporter reveals how she saves space in her c…
Talia Lakritz
1 min read
A United Airlines passenger took a day off work and flew across the US to retrieve her lost luggage that she tracked down using an Apple AirTag
Sandra Shuster told CNN that she was flying from Baltimore to Denver when a bag containing her daug…
Beatrice Nolan
2 mins read
The head of Frankfurt Airport says the travel chaos is partially because so many people travel with black suitcases
Frankfurt Airport slashed 4,000 jobs during the pandemic and is struggling to cope with a surge in …
Huileng Tan
3 mins read
I use a wheelchair and dread flying. Pets are treated better on planes than disabled people.
TV host Sophie Morgan told Business Insider flying is often a horrific experience for passengers wi…
Tom Carter
1 min read
Qantas lost a passenger's luggage and then charged her hundreds of dollars in excess baggage to bring her replacement items home, report says
Corrinne Olsen told the Daily Telegraph Qantas charged hundreds of dollars for overweight bags cont…
Ryan Hogg
2 mins read
British Airways wouldn't let a mother pick up her lost luggage without her 7-year-old daughter's permission
Nicola Campbell-Hare and family wanted to collect their lost bags containing her lupus medication, …