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2 mins read
Russia accuses Ukraine of orchestrating a phone scam scheme to trick elderly Russians into setting military recruitment offices on fire amid string of arson attacks
The attacks have coincided with recent changes to Russia's conscription eligibility amid its mounti…
Erin Snodgrass
1 min read
The FBI says you may want to think twice before plugging into a free phone-charging station
Free phone charging services found at airports, bus stops, and shopping malls may be compromised by…
Samantha Delouya
3 mins read
Google makes changes to Android and Google Play services in India after CCI setback
In the wake of penalties imposed by the Competition Commission of India (CCI), Google India is brin…
3 mins read
Student-loan borrowers are about to face more hurdles after a major company reduced its call center hours — and laid off 550 more employees
Student-loan company Nelnet said along with reducing customer service hours, its government contrac…
Ayelet Sheffey
2 mins read
LG Wing gets a ₹40,000 price cut a week after the company shuts its smartphone business
The company is selling its latest smartphone LG Wing featuring a unique swivel design at less th…
2 mins read
Telcos reportedly urge government to skip local testing to avoid 5G phone shortage
The Telecom Engineering Center (TEC), which is the technical arm of the Department of Telecommun…
2 mins read
Here's how a guy from Gurugram used pop-up ads and a call centre to defraud unsuspecting Americans for up to $3 million
A 29-year-old Indian national has been sentenced to three years in a US federal prison on charges o…
1 min read
WhatsApp to end support for Galaxy Ace 2, Galaxy Core, Galaxy S2 and other Samsung phones
Meta-owned WhatsApp will reportedly end support for a bunch of old Samsung phones, as the company m…
2 mins read
Another smartphone from a popular Chinese manufacturer burst into flames, this time it’s the Poco M3
Poco acknowledged the tweet and responded that customers’ safety was very important and that i…
1 min read
A fraudster set up fake call centers to threatened Spanish-speaking immigrants to the US with deportation if they didn't buy bogus English classes
Omar Cuzcano Marroquin set up call centers in Peru that threatened immigrants to the US with deport…
Joshua Zitser
1 min read
An iPhone 14 automatically notified emergency services when a California couple's car plunged 300 feet down a canyon
The iPhone 14's crash-detection technology sends a notification to the authorities via satellite if…
Grace Dean
5 mins read
Elon Musk puts aggressive growth ahead of customer service. It may come back to bite him.
Poor customer service could damage Musk's companies' growth over time, and the billionaire's public…
Kate Duffy,Isobel Asher Hamil…
1 min read
Energy companies say angry customers phone them on a daily basis to complain about soaring energy bills
Higher energy bills have led some customers to become aggressive, while others start crying on the …
Kate Duffy
6 mins read
Don't lose your life savings on your phone: A millennial with a sports-betting addiction explains how he's cut back as March Madness hype mounts
A millennial sports gambler turned $2,500 into $30,000 last year but said betting then took control…
Jacob Zinkula
1 min read
iPhone users continue to experience dropped calls despite latest iOS update
An official at LG Uplus Corp, a major South Korean telecom operator, said that it plans to open …
2 mins read
Apple is testing foldable screen prototypes for upcoming iPhones, say reports
Foldable screens for iPhones are being tested by Apple engineers, say reports, but the company hasn…
Kevin Shalvey
7 mins read
A woman who mistakenly visited an anti-abortion crisis pregnancy center said she was met with pushback for seeking an abortion: 'I just was not ready, and words can't make you ready for that'
Crisis pregnancy centers use online ads that appear in searches such as "abortion pill" or "abortio…
Hannah Getahun,Isabella Zavar…
4 mins read
A couple survived after their car tumbled 300 feet into a California canyon. They had no cell service but were rescued after their iPhone detected the fall.
Cloe Fields, who fell off a cliff in a car with her boyfriend, told Insider an iPhone feature she d…
Kelsey Vlamis
2 mins read
Custom Google Maps in Delhi lead the way to relief centres with shelter and food
The Delhi government has launched a custom Google Maps platform where people can find hunger relief…
6 mins read
An AI startup is selling tech to let call center agents change their accents. They say it's to protect workers from racism, but critics say it's a form of 'digital whitening.'
Tech company Sanas has been accused of racism for its 'accent translation' technology. But some cal…