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2 mins read
Gen AI to unlock a "mammoth incremental opportunity" for Indian IT services: Report
The generative AI provides more opportunity to the Indian IT sector contrary to the believe of bein…
ANI
2 mins read
Wipro Q1FY25 results: Net income jumps 4.6% YoY to Rs 30 billion, operating margin at 16.5%
At 34% of the total quarterly revenue, banking, financial services & insurance was the company's bi…
4 mins read
Finally, an explanation for why it's so frustrating to deal with customer service
If you've ever been at your wit's end with a customer service rep who can't help, you may be a vict…
John Towfighi
4 mins read
How New York City's data centers and Rockefeller Center could help power a climate solution.
The utility Con Edison plans to test climate-friendly thermal energy networks at data centers and o…
Catherine Boudreau
2 mins read
Consumer staples volume will grow in the coming quarters, notes Motilal Oswal report
A marked growth is visible in the consumer staple segment, and the trajectory in volume improvement…
ANI
3 mins read
Uniform KYC on the horizon! Here’s how the proposed process can ease the burden on customers and institutions
In a recent meeting led by Finance Minister Nirmala Sitharaman, a proposal was submitted for unifor…
3 mins read
The best Delta customers can hope for is a simple refund
Delta is still canceling and delaying flights days after the botched CrowdStrike update.
Jacob Shamsian
4 mins read
Investors should worry that almost half of Nvidia's revenue in the second quarter came from just 4 customers, according to a tech analyst
Nearly half of Nvidia's Q2 revenue came from just four customers. That's "highly unusual" and inves…
Lloyd Lee
3 mins read
Paytm Q1FY25 results: Revenue from payment services plunges to Rs 900 crore, monthly transacting users in June dip to 7.8 crore
On the payment services front, the quarterly revenue stood at Rs 900 crore, while on the financial …
7 mins read
The scary secret behind the boom in data centers
How Amazon, Google, and Microsoft are monopolizing our AI future
Adam Rogers
26 mins read
Immigration and Customs Enforcement has kept its use of deadly force secret. Until now.
Immigration and Customs Enforcement has kept its use of deadly force secret. Exclusive documents re…
Lila Hassan
3 mins read
Verizon sees early success using generative AI to answer questions from business customers
Verizon's generative AI reduces the workload for its agents by summarizing calls, giving prompts, a…
Erica Sweeney
2 mins read
CVS may soon show whether AI can start to replace call centers
CVS Pharmacy is going to use AI to answer customers' questions on the phone before taking you to a …
Lloyd Lee
2 mins read
Seven years of GST has lowered taxes and improved lives of 140 crore Indians: PM
The PM also highlighted that after the implementation of GST, the savings of the poor and the commo…
ANI
1 min read
Your angry complaints to call centers may soon be soothed by AI
Japan's SoftBank is testing AI technology that can make the lives of call center workers easier by …
Hasan Chowdhury
7 mins read
10 AI applications for companies that want to streamline their business and improve customer experiences
Explore how businesses are using AI to revolutionize the customer experience through automation, ro…
Freya Graham
5 mins read
The tattoo industry is facing a reckoning, with customers fed up with bad artists, overpricing, and sexism
There's a discussion on social media about problems in the tattoo industry, with customers becoming…
Lindsay Dodgson
2 mins read
Most Americans don't tip baristas. These services have the stingiest customers.
Most Americans are tipping 15% or less at sit-down restaurants, and many aren't tipping baristas at…
Juliana Kaplan,Jacob Zinkula
2 mins read
Tesla just opened up a big new customer base in China after slashing prices in April to meet a key threshold
Tesla, which cut prices in April, signed up for the province's approval process, per state media ou…
Shubhangi Goel
5 mins read
See inside American Airlines' massive flight operations center, where it dispatches 6,000 flights every day
American's 149,000-square-foot operations center is responsible for moving nearly 6,000 flights and…