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It was a calm Sunday afternoon until comedian <keyword id="20947562" type="General" weightage="100" keywordseo="Kunal-Kamra" source="keywords">Kunal Kamra</keyword> took to his X handle and began criticising the service quality of <keyword id="19897349" type="General" weightage="20" keywordseo="Ola-Electric" source="keywords" meta.keywordsubtype="org" meta.entityname="Ola Electric" meta.hostid="261" meta.entityid="Ola Electric">Ola Electric</keyword>’s S1 series scooters, posting a photo of several <keyword id="23448953" type="General" weightage="20" keywordseo="Ola-scooters" source="keywords">Ola scooters</keyword> gathering dust at a dealership, seemingly awaiting repairs. Kamra expressed concern about the state of Ola’s service, asking whether Indian consumers "deserve this". He also tagged Minister Nitin Gadkari and the Department of Consumer Affairs for comment. Ola CEO <keyword id="19914967" type="General" weightage="20" keywordseo="Bhavish-Aggarwal" source="keywords">Bhavish Aggarwal</keyword> then stepped in and responded to Kamra, saying that his tweet is a paid one and that he can pay him even more. <br /><br /><h2>Ola CEO Bhavesh Aggarwal and Kunal Kamra's war of words</h2>"Since you care so much, @kunalkamra88, come and help us out! I’ll even pay more than you earned from this tweet or your failed comedy career," Aggarwal wrote, adding that Ola was working to expand its service network and clear backlogs. A war of words thus ensured and Twitter currently stands divided. On one hand, people are accusing Aggarwal of being arrogant and on the other hand, some users are advising the OLA CEO to not indulge in the heated debate. <br /><br />Kamra also fired back, sharing a video clip of a well-received stand-up show, calling the Ola CEO "arrogant and substandard." He went further, challenging Aggarwal to offer refunds to any customers who purchased an Ola scooter in the last four months but were dissatisfied. “People not being able to get to their workplace need your accountability,” Kamra wrote.<br /><br />Aggarwal dismissed Kamra’s challenge, claiming that Ola already has support programs for customers facing delays, stating, "If you were a genuine one, you’d have known." He invited Kamra to come "do some real work" instead of engaging in “armchair criticism.”<br /><br />The most recent tweet by Aggarwal, at the time of writing this story, reads, "Comedian ban na sake, chaudhary banne chale. Do your research better next time. And the offer to come and help us out in our service center remains open. Take up the challenge. Maybe you’ll learn some real skills for a change."<br /><br />  <div type="image" title="ola" msid="113985177" hostid="261" sizebytes="452180"></div><br /><br /><h2>What does the internet say?<br /></h2><br />The online spat, while entertaining for some, exposed real frustrations from Ola customers, many of whom chimed in, echoing concerns about service quality and sharing their own experiences. What started as a battle of words between two public figures quickly turned into a larger conversation about accountability in India's growing electric vehicle market.<br /><br />"Its all fun and all Bhavish sir. But with all the complaints of people the Bhavishya of OLA Scooter is not looking good. Rather than hitting out on Kunal personally try using the platform to tel people the plan to solve the 80k and growing complains," a user wrote while another added, "Maybe instead of fighting with him, you should better start making good quality vehicle in the first place so as that they don’t break down so frequently that you need so many service centres and service personal."<br /><br />Here are some other reactions:<br /><br />  <div type="image" title="google (3)" msid="113985018" hostid="261" sizebytes="381638"></div><br />On the other hand, few users are also siding with Aggarwal. <br /><br />"Kunal Kamra has a rare disease of poking everywhere where he can revive his sinking career! Ignore these stuffs @bhash , you’ve built an amazing company," a user wrote while another added, "Founder mode on."<br />

‘Comedian ban na sake, Chaudhary banne chale’: Ola CEO Bhavish Aggarwal after Kunal Kamra criticises Ola EV service

<keyword id="19897349" type="General" weightage="100" keywordseo="Ola-Electric" source="keywords" meta.keywordsubtype="org" meta.entityname="Ola Electric" meta.hostid="261" meta.entityid="Ola Electric">Ola Electric</keyword> CEO <keyword id="19914967" type="General" weightage="20" keywordseo="Bhavish-Aggarwal" source="keywords">Bhavish Aggarwal</keyword> recently made headlines for engaging in a war of words with comedian <keyword id="20947562" type="General" weightage="20" keywordseo="Kunal-Kamra" source="keywords">Kunal Kamra</keyword> on Twitter (X). The comedian had criticised Ola EV's customer service, sharing photos of Ola scooters gathering dust at a dealership. Aggarwal was quick to respond to his post, saying that he can pay him more for what he got for this "paid tweet." Now, a day after the spat, Ola Electric has been slapped with a show-cause notice by <keyword id="20127554" type="General" weightage="20" keywordseo="CCPA" source="keywords" meta.keywordsubtype="org" meta.entityname="CCPA" meta.hostid="261" meta.entityid="CCPA">CCPA</keyword> (Central Consumer Protection Authority) for increased customer service complaints.<br /><br /><h2>CCPA issues show-cause notice to Ola Electric <br /></h2><br />According to a report in ANI,  the CCPA took official action against Ola Electric on October 8, issuing the notice to the company in response to a growing number of grievances from consumers regarding the its electric scooters. According to a filing made by Ola Electric, the company acknowledged receipt of the notice, confirming that it would respond to the CCPA within the 15-day timeline provided.<br /><br />The notice, which currently does not impose financial penalties, signals the government’s intent to address concerns over <keyword id="21054298" type="General" weightage="20" keywordseo="consumer-rights" source="keywords">consumer rights</keyword> violations and misrepresentation. Ola Electric reassured stakeholders that this regulatory development would not affect its financial or operational activities in the immediate term.<br /><br />  <div type="Article" hostid="261" msid="114004646" title="'Pay your staff properly, solve the 80,000 complaints first': Internet reacts on Ola CEO Bhavish Aggarwal and Kunal Kamra feud" mstype="2" mssubtype="0"></div> <br /><br /><h2>Complaints against Ola Electric</h2><br />The notice from the CCPA comes amid a surge in consumer dissatisfaction regarding Ola Electric’s scooters, which has become increasingly evident both through official channels and on social media. The National Consumer Helpline has received over 10,000 complaints regarding issues such as delayed deliveries, service inefficiencies, and persistent mechanical problems with Ola scooters. Allegations of <keyword id="20610549" type="General" weightage="20" keywordseo="misleading-advertisements" source="keywords">misleading advertisements</keyword> and unmet service promises have further eroded trust in the company, which initially captured consumer enthusiasm with its vision of accessible, eco-friendly transportation<br /><br />Specifically, many complaints have centered around recurring issues with vehicle components, delays in promised services, and unfulfilled refund requests following booking cancellations. This growing wave of discontent has pushed the regulatory spotlight onto the company, forcing it to confront its service shortcomings more directly.<br /><br /><h2>Kunal Kamra vs Bhavish Aggarwal<br /></h2><br />The growing backlash against Ola Electric came into sharp public focus when comedian Kunal Kamra took to social media to criticize the company’s service failures. In a post on X, Kamra shared a photograph of an Ola dealership with several scooters gathering dust. He tagged prominent figures like Nitin Gadkari, Minister of Road Transport and Highways, questioning the state of EV adoption in India and calling on the Department of Consumer Affairs to weigh in on the matter.<br /><br />  <div type="Article" hostid="261" msid="113984574" title="‘Comedian ban na sake, Chaudhary banne chale’: Ola CEO Bhavish Aggarwal after Kunal Kamra criticises Ola EV service" mstype="2" mssubtype="0"></div><br />Kamra’s post quickly garnered attention, inviting frustrated consumers to share their experiences with Ola Electric in the comments.<br /><br />In response, Ola Electric CEO Bhavish Aggarwal fired back, accusing Kamra of engaging in a “paid tweet” to damage the company’s reputation. Aggarwal challenged Kamra to work with Ola to improve services, offering to pay him more than what he supposedly earned from his comedic career. The heated exchange between the two personalities quickly went viral and got people talking. <br /><br /><h2>Share Prices plummet<br /></h2><br />The consumer dissatisfaction and negative publicity surrounding the company have had immediate repercussions in the financial markets. Following the social media spat between Kamra and Aggarwal, Ola Electric’s share prices took a significant hit, falling by 8% to Rs 90.82 on the BSE. This marks a 43% drop from the company’s all-time high of Rs 157.5, though the stock remains 18% above its IPO price of Rs 76.<br />

Government takes action against Ola Electric for customer complaints, Bhavish Aggarwal’s company slapped with show-cause notice

The war of words between <keyword id="22325860" type="General" weightage="100" keywordseo="Ola-CEO" source="keywords">Ola CEO</keyword> <keyword id="19914967" type="General" weightage="20" keywordseo="Bhavish-Aggarwal" source="keywords">Bhavish Aggarwal</keyword> and comedian <keyword id="20947562" type="General" weightage="20" keywordseo="Kunal-Kamra" source="keywords">Kunal Kamra</keyword> has taken a new turn. It looks like Kamra is ready to accept the Ola CEO's job offer, but on a few conditions. In a new post on X, Kamra cheekily remarked that he already feels like an “Ola employee” as people have been tagging him on Ola customer complaints. He added that he has no choice but to "accept the job offer" from Aggarwal. For the unversed, the feud between the two personalities began earlier this month when Kamra criticised <keyword id="19897349" type="General" weightage="20" keywordseo="Ola-Electric" source="keywords" meta.keywordsubtype="org" meta.entityname="Ola Electric" meta.hostid="261" meta.entityid="Ola Electric">Ola Electric</keyword>'s after sales service. <br /><br /><h2>Kunal Kamra gets ready to accept Ola's job offer<br /></h2>"I have no choice but to accept @bhash’s offer to work with Ola. After being tagged thousands of times, I anyway, feel like I am an Ola employee. Ola can seal this collaboration by committing to the below action points and looking forward to joining," Kamra wrote on X. <br /><br />Kamra’s cheeky list of demands included a strict seven-day repair commitment for any scooter issues at authorised centres, along with compensation for delays. He proposed that if repairs exceeded a week, Ola should provide either a temporary replacement vehicle or reimburse customers Rs 500 per day for transportation, with an additional Rs 500 daily up to Rs 50,000 as a goodwill gesture for unresolved delays. Kamra also suggested Ola bundle service-specific insurance with each scooter to cover potential repair issues, alongside regular vehicle insurance.<br /><br /><div type="image" title="google (21)" msid="114732537" hostid="261" sizebytes="331307"></div><br />Ola has faced ongoing scrutiny regarding its scooter quality and service network as demand for electric scooters in India continues to grow. Customer reviews often highlight long repair waits, with some scooters languishing at service centres for extended periods. In light of Kamra’s playful “demands,” the issue has gained renewed attention. <br /><br /><h2>How it all began<br /></h2><br />What started as a Sunday afternoon tweet earlier this month by Kamra criticising Ola Electric’s S1 series scooters quickly escalated into a fiery exchange with Aggarwal. It all began when Kamra had posted a picture showing several <keyword id="23448953" type="General" weightage="20" keywordseo="Ola-scooters" source="keywords">Ola scooters</keyword> gathering dust at a dealership, highlighting concerns over poor service. However, the situation intensified when Aggarwal responded, accusing Kamra of posting a “paid tweet” and launching personal digs at the comedian’s career.<br /> <br />"Since you care so much, @kunalkamra88, come and help us out! I’ll even pay more than you earned from this tweet or your failed comedy career," Aggarwal wrote, adding that Ola was working to expand its service network and clear backlogs. <br /><br />Kamra also fired back, sharing a video clip of a well-received stand-up show, calling the Ola CEO "arrogant and substandard." He went further, challenging Aggarwal to offer refunds to any customers who purchased an Ola scooter in the last four months but were dissatisfied. “People not being able to get to their workplace need your accountability,” Kamra wrote.<br /><br />After the spat, Ola Electric had received a show-cause notice from the CCPA (Central Consumer Protection Authority) over unresolved customer complaints. Recently, the company announced that it has successfully addressed 99.1% of the 10,644 complaints raised by the CCPA.

Kunal Kamra is ready to accept Ola CEO Bhavish Aggarwal’s job offer but on some conditions

<ul><li><keyword id="19897349" type="General" weightage="100" keywordseo="Ola-Electric" source="keywords">Ola Electric</keyword> says it has resolved over 99% complaints</li><li>The company's stock price also surged</li><li><keyword id="19945904" type="General" weightage="20" keywordseo="ola" source="keywords">Ola</keyword> had received a show cause notice from <keyword id="20127554" type="General" weightage="20" keywordseo="CCPA" source="keywords">CCPA</keyword></li></ul><br />Two-wheeler manufacturer Ola Electric has announced that it has successfully addressed 99.1% of the 10,644 complaints raised by the Central Consumer Protection Authority (CCPA). This update comes on the heels of a recent notice from the CCPA, which had accused the company of misleading advertisements, unfair trade practices, and potential consumer rights violations.<br /><br /><h2>Ola Electric claims to solve 99.1 percent complaints<br /></h2><br />The company, which received the notice on October 7, was given a 15-day window to respond to the allegations. In a regulatory filing dated October 21, Ola Electric revealed that it had provided the necessary clarifications and information to the CCPA, reinforcing its commitment to customer satisfaction.<br /><br />"We wish to emphasise that out of 10,644 complaints that we received from the CCPA, 99.1 per cent of the complaints were resolved to the complete satisfaction of the customer as per Ola Electric's robust redressal mechanism," the company said as per a PTI report.<br /><br /><div type="Article" hostid="261" msid="113984574" title="‘Comedian ban na sake, Chaudhary banne chale’: Ola CEO Bhavish Aggarwal after Kunal Kamra criticises Ola EV service" mstype="2" mssubtype="0"></div><br />Additionally, as per a News18 report, 3,364 complaints were linked to slow service and repair issues, while 1,899 centred around delayed deliveries of Ola’s electric scooters. Another 1,459 complaints focused on unmet service commitments, contributing to widespread frustration among customers. Other grievances included claims of misleading advertisements, which overstated the scooters’ performance, features, and availability.<br /><br />To improve its after-sales service, Ola also reportedly partnered with consultancy firm EY, focusing on streamlining spare parts management and enhancing customer support. <br /><br /><h2>Stocks see a rise</h2>After the announcement, Ola Electric Mobility’s stock saw a sharp rise of over 4% in early trading on Tuesday. The company’s shares surged by 4.45%, hitting a peak of Rs 85.30 on the BSE after it reported resolving approximately 99.1% of the 10,644 complaints lodged with the CCPA. This positive development comes as Ola Electric works to strengthen its customer service and address regulatory concerns.<br /><br /><h2><keyword id="19914967" type="General" weightage="20" keywordseo="Bhavish-Aggarwal" source="keywords">Bhavish Aggarwal</keyword> vs <keyword id="2682024" type="General" weightage="20" keywordseo="kunal-kamra" source="Orion">Kunal Kamra</keyword><br /></h2><br />However, Ola Electric’s journey hasn’t been entirely smooth, especially for its CEO, Bhavish Aggarwal, who recently found himself in a public spat on X with comedian Kunal Kamra.<br /><br /><div type="Article" hostid="261" msid="114004646" title="'Pay your staff properly, solve the 80,000 complaints first': Internet reacts on Ola CEO Bhavish Aggarwal and Kunal Kamra feud" mstype="2" mssubtype="0"></div><br />What started as a Sunday afternoon tweet by Kamra criticising Ola Electric’s S1 series scooters quickly escalated into a fiery exchange with the Ola Electric boss. It all began when Kamra had posted a picture showing several Ola scooters gathering dust at a dealership, highlighting concerns over poor service. However, the situation intensified when Aggarwal responded, accusing Kamra of posting a “paid tweet” and launching personal digs at the comedian’s career.<br />

Bhavish Aggarwal's OLA Electric says it has resolved 99% customer complaints after receiving CCPA show cause notice

What started as a Sunday afternoon tweet by comedian <keyword id="20947562" type="General" weightage="20" keywordseo="Kunal-Kamra" source="keywords">Kunal Kamra</keyword> criticising <keyword id="19897349" type="General" weightage="20" keywordseo="Ola-Electric" source="keywords" meta.keywordsubtype="org" meta.entityname="Ola Electric" meta.hostid="261" meta.entityid="Ola Electric">Ola Electric</keyword>’s S1 series scooters quickly escalated into a fiery exchange with <keyword id="19914967" type="General" weightage="20" keywordseo="Bhavish-Aggarwal" source="keywords">Bhavish Aggarwal</keyword>, CEO of <keyword id="19945904" type="General" weightage="100" keywordseo="Ola" source="keywords" meta.keywordsubtype="org" meta.entityname="Ola" meta.hostid="261" meta.entityid="Ola">Ola</keyword>. It all began when <keyword id="23458070" type="General" weightage="20" keywordseo="kamra" source="keywords">Kamra</keyword> had posted a picture showing several Ola scooters gathering dust at a dealership, highlighting concerns over poor service. However, the situation intensified when Aggarwal responded, accusing Kamra of posting a “paid tweet” and launching personal digs at the comedian’s career.<br /><br />The feud between the two public figures has sparked a wave of reactions on social media, dividing Twitter users. While some users echoed Kamra’s frustrations about Ola’s <keyword id="21440362" type="General" weightage="20" keywordseo="service-quality" source="keywords">service quality</keyword>, others defended Aggarwal’s sharp retorts. The argument has moved beyond the two individuals, turning into a broader debate about the state of customer service in India’s <keyword id="19906970" type="General" weightage="20" keywordseo="electric-vehicle" source="keywords">electric vehicle</keyword> sector.<br /><br /><h2>Internet complains about Ola’s Service Quality<br /></h2><br />Several users shared their experiences with Ola’s service issues, siding with Kamra’s criticisms. One Twitter user wrote, “It’s all fun and all, Bhavish sir, but with all the complaints, the ‘Bhavishya’ of OLA Scooters is not looking good. Rather than hitting out at Kunal, tell people the plan to solve the 80k and growing complaints.” Many shared similar sentiments, recounting personal stories of service delays and unresolved issues.<br /><br />For instance, one customer revealed, “It’s been only 4 months since my brother bought the Ola S1 Pro, and he’s gone to the service centre at least 6-7 times, sometimes due to software issues, sometimes due to quality issues. Every day, a new problem arises.”<br /><br />Another wrote, “A friend of mine bought an ola scooter, after eight months it started giving trouble, he followed up to the service centre for 6 months but they didn't resolve his issue, In the end he paid 24000/- to get the issue resolved.”<br /><br />Yet another user expressed their dissatisfaction bluntly, saying, “Pay your staff properly first! Instead of calling out Kamra, put that money to better use—expand your service infrastructure, fix quality checks, then show off your wealth on social media!”<br /><br />Meanwhile, another X user said that they can only imagine “how badly customer service behaves with individuals, if this is how top management reacts to criticism.”<br /><br /><h2>Support for OLA CEO<br /></h2><br />On the other hand, some users supported Aggarwal, praising his leadership and dismissing Kamra’s criticisms as an attempt to stay relevant.<br /><br />“Kunal, you missed the comedy gig and now think you're leading the charge? What bhavish and ola are doing is clearly out of your sight, that is solving "real problems". Feel free to visit one—maybe learn some skills beyond just creating nuisance,” a user wrote. <br /><br />Another user commented, “Kunal Kamra has a rare disease of poking everywhere to revive his sinking career! Ignore these stunts, Bhavish, you’ve built an amazing company.” Another echoed this sentiment, adding, “Founder mode on.”<br /><br />Some, on the other hand, took a more balanced stance. A user wrote, “Reply might sound arrogant here, but sometimes you have to show people their place. Bhavish did the right thing,” one person tweeted.<br /><br />However, he also acknowledged there are real issues with Ola’s service. “Let’s agree there’s an issue with service,” he added.<br /><br />Here are some reactions:<br /><br /><div type="image" title="google (5)" msid="114007569" hostid="261" sizebytes="643332"></div> <br /><br />As the feud unfolds, it has highlighted deeper concerns around accountability in the electric vehicle market. The war of words may have begun with Kamra’s tweet, but the chorus of complaints from Ola customers underscores the broader dissatisfaction with after-sales service. This exchange, while entertaining for many, has become a focal point for customers demanding better support from companies as India pushes towards a greener transportation future.<br />

'Pay your staff properly, solve the 80,000 complaints first': Internet reacts on Ola CEO Bhavish Aggarwal and Kunal Kamra feud

On Sunday, <keyword id="22325860" type="General" weightage="100" keywordseo="Ola-CEO" source="keywords">Ola CEO</keyword> <keyword id="19914967" type="General" weightage="20" keywordseo="Bhavish-Aggarwal" source="keywords">Bhavish Aggarwal</keyword> made headlines for his X (earlier called Twitter) spat with comedian <keyword id="20947562" type="General" weightage="20" keywordseo="Kunal-Kamra" source="keywords">Kunal Kamra</keyword>. The public feud quickly gained attention and people started taking sides. Soon, the internet was divided and while some people started voicing their own customer service issues with Ola, others supported Aggarwal. <br /><br />But was this the first time that a popular businessman indulged in a war of words on a social media platform? Not really. There have been instances before where CEOs of top companies took their spats to the public. Let us take a look at some incidents. <br /><br /><h2>Ola CEO Bhavish Aggarwal vs Kunal Kamra<br /></h2><br />As mentioned already, the spat between Ola CEO Bhavish Aggarwal and comedian Kunal Kamra set social media abuzz recently. It all began when Kamra shared a photo of Ola scooters gathering dust at a dealership, criticising the company’s service. Tagging government officials, Kamra’s tweet highlighted concerns about Ola’s product support.<br /><br />Aggarwal, in response, accused Kamra of making a “paid tweet” and took personal digs at the comedian’s career. He challenged Kamra to work with Ola to improve services, offering to pay him more than what he supposedly earned from comedy. Kamra shot back, sharing clips of his stand-up shows and calling Aggarwal “arrogant.” He also challenged the CEO to offer refunds to unsatisfied customers.<br /><br />Aggarwal dismissed the comedian’s challenge and invited Kamra to “do some real work” at Ola’s service centres. The heated exchange quickly went viral, dividing public opinion. Some accused Aggarwal of arrogance, while others advised him not to engage in online arguments.<br /><br /><br /><h2><keyword id="19903807" type="General" weightage="20" keywordseo="Elon-Musk" source="keywords">Elon Musk</keyword> vs <keyword id="19918827" type="General" weightage="20" keywordseo="Sam-Altman" source="keywords">Sam Altman</keyword></h2><br />In March 2024, Musk filed a lawsuit against <keyword id="19918823" type="General" weightage="20" keywordseo="OpenAI" source="keywords" meta.keywordsubtype="org" meta.entityname="OpenAI" meta.hostid="261" meta.entityid="OpenAI">OpenAI</keyword>, accusing the organisation of straying from its original mission and prioritising profits for Microsoft. OpenAI, led by Altman, responded by releasing emails from 2015-2018 in which Musk could be seen backing the creation of a for-profit arm within OpenAI, even suggesting merging OpenAI with Tesla.<br /><br />Musk’s lawsuit centred on claims that OpenAI has compromised its ethical goals in favour of commercial interests. He argued that the company’s current trajectory is contrary to the spirit of its founding, where the emphasis was on the ethical development of AI rather than maximising profits. Altman, on the other hand, has been vocal about the importance of balancing innovation with sustainable business practices.<br /><br />Adding another layer to the dispute, Altman shared an old conversation on X (formerly Twitter) where he had stood by Musk during a challenging period for Tesla in 2019. This exchange underscored the deep history between the two tech giants, now embroiled in a public and legal feud.<br /><br />OpenAI also escalated the tension by refuting Musk’s claims and releasing a blog post that contained Musk’s emails. These messages showcased Musk’s apparent support for the very business model he now criticises. The battle between the two innovators was not only legal but personal, and it reflected the broader debate on the role of AI in society.<br /><br /><h2>Elon Musk vs <keyword id="19952202" type="General" weightage="20" keywordseo="Mark-Zuckerberg" source="keywords">Mark Zuckerberg</keyword></h2><br />Last year, tech enthusiasts were treated to an unusual spectacle—a possible cage fight between Elon Musk and Mark Zuckerberg. The back-and-forth began after Meta announced plans to launch Threads, a competitor to Musk’s X (formerly Twitter). In a characteristic jab, Musk took to X to mock Zuckerberg’s new platform, to which Zuckerberg, an avid jiu-jitsu practitioner, responded by suggesting a real fight.<br /><br />What began as light-hearted banter quickly escalated, with Musk proposing a cage fight in the Vegas Octagon, a famous venue for UFC matches. Musk even teased about a special move he dubbed “The Walrus.” Zuckerberg, ever ready to engage, accepted the challenge and offered to livestream the fight.<br /><br />Despite the hype, the fight never materialised, though the two continued to trade verbal blows online. Musk claimed he was lifting weights to prepare, while Zuckerberg, in typical tech-banter style, suggested they use a “more reliable platform” for the livestream, implicitly questioning X’s stability.<br /><br />Though the cage fight talk eventually fizzled out, the saga highlighted the competitive and sometimes playful rivalry between two of tech’s most powerful figures.<br /><br /><h2>Anupam Mittal and X user<br /></h2><br />In another online confrontation, Shark Tank India judge Anupam Mittal found himself in a Twitter spat after a user compared the show to the popular soap opera Sasural Simar Ka. Mittal, who had questioned whether Twitter was becoming the new Quora, received a cheeky response from a user claiming Shark Tank was the new Sasural Simar Ka.<br /><br />Mittal’s reply—“oh good for you since you clearly watch both”—was met with another quip, as the user admitted to watching both shows and only realising the value of quality after consuming “sub-standard stuff.” The exchange echoed earlier criticisms of Shark Tank India’s second season, which some viewers felt had become overly dramatic, much like reality TV.<br /><br />Mittal had previously earlier a dig at former Shark Tank judge Ashneer Grover, promising that the new season would be free from the toxicity and harsh insults that had characterised Grover’s tenure.<br />

From Ola's Bhavish Aggarwal to Tesla's Elon Musk —  When CEOs let loose online

<ul><li><keyword id="19897349" type="General" weightage="20" keywordseo="ola-electric" source="keywords">Ola Electric</keyword> has come under the scanner after a surge in customer complaints.</li><li>The company’s sales and market share have also been declining.</li><li>The government has reportedly issued a show cause notice to <keyword id="19945904" type="General" weightage="20" keywordseo="ola" source="keywords">Ola</keyword> Electric.</li></ul>Ola Electric was once considered the most promising electric automaker in the country, from dominating the electric two-wheeler with its electric scooters to introducing multiple electric bikes simultaneously. The company had many things going for it, hosting a vast distribution network via its cab-hailing platform and a conducive policy environment that incentivised the growth of EVs.<br /><br />But within a few years of its launch, somewhere something seems to have gone awfully wrong!<br /><br />The Bhavish Aggarwal-led company has recently been in the news for all the wrong reasons, from the company’s founder engaging in an online spat with comedian Kunal Kamra to customers taking to social media to complain about their scooters.<br /><br />But that’s not where the company’s problems end. One of the seemingly direct effects of the rise in customer complaints has been subdued sales in recent months. Besides this, the company has also come under the government’s scanner.<br /><br /><h2>Surge in complaints</h2>According to a recent report, Ola Electric recently formed a new service team to deal with the surge in customer complaints. As per the report, the electric two-wheeler maker is receiving as many as 80,000 customer complaints per month, overwhelming its service infrastructure.<br /><br /><div type="Article" hostid="261" msid="113699039" title="Ola Electric plans to expand sales and service infra to 10,000 outlets by 2025-end" mstype="2" mssubtype="0"></div><br />The high number of complaints reportedly resulted in high wait times for customers, resulting in growing customer dissatisfaction, which is regularly played out on social media.<br /><br /><h2>Declining market share</h2>It’s not just social media, the company’s market share has also been on the decline along with its sales. From nearly a 50% market share in April 2024, the company’s market share declined to 27% in September 2024.<br /><br />While the company still leads the Indian electric two-wheeler market, legacy automakers like Bajaj Auto and TVS Motor are closing in. While Bajaj Auto reported a 21.5% market share in September 2024, TVS Motor reported a 20.3% market share.<br /><br />From occupying nearly half of the market, Ola Electric has now been restricted to a quarter and by the looks of it, the company may not even be able to hold the top position by the end of the year if the current trend continues.<br /><br /><h2>Ola Electric comes under the government’s scrutiny</h2>Amid rising complaints, Ola Electric has also come under the government’s scanner. The Central Consumer Protection Authority (CCPA), India’s consumer watchdog issues a show-cause notice to Ola Electric over potential violations of the Consumer Protection Act (2019).<br /><br />According to a report, The National Consumer Helpline (NCH) run by the Department of Consumer Affairs has received 10,644 complaints against Ola Electric since September 2023. When the NCH approached Ola Electric, the body was reportedly met with apathy by the company.<br /><br />Out of the 10,644 complaints, 3,389 relate to delays in providing service to the vehicles, 1,899 are around delivery delays for new vehicles and 1,459 customers have complained about services that were promised but not provided.<br /><br />According to a report by CNBCTV-18, CCPA chairman Nidhi Khare has said the complaints against Ola Electric have been classified in 10 categories, including “delayed and unsatisfactory service”, “refusal or delay in warranty services”, “recurrent defects despite services”, “unprofessional conduct and complaint closure” and more.<br /><br /><h2>A customer’s harrowing experience</h2>Business Insider India spoke to Mr Rakesh (name changed), an Ola Electric customer who has been facing issues with his Ola S1 Pro.<br /><br />The customer paid for the vehicle in August 2023 and the scooter was delivered in January 2024, after a five-month wait.<br /><br />The first issue that the customer faced was that despite the scooter only being delivered in January 2024, the scooter’s warranty began in August 2023, depriving the customer of five months of warranty.<br /><br />Not just this, the vehicle’s insurance began in November 2023, two months prior to the delivery. While this is a concerning issue, this was the least of the customer’s problems.<br /><br /><div type="image" title="1" msid="114120836" hostid="261" sizebytes="68242" caption="&amp;lt;p&amp;gt;The Ola S1 Pro being towed&amp;lt;/p&amp;gt;"></div><br />As per the customer, his scooter repeatedly faced issues, not even turning on at times. Rakesh said that he was forced to restart his vehicle four to five times a day just to be able to use it and if this didn’t work, he was forced to remove and re-insert a plug placed under the seat.<br /><br />However, even this failed several times and in less than eight months of usage, Rakesh was forced to get his vehicle towed to the service centre multiple times with the help of roadside assistance (RSA). He claimed that he faced the issue nearly 30 times so far. He further said that the scooter has spent the majority of its time at the service centre, which is extremely disappointing after spending over ₹1.6 lakh on a vehicle.<br /><br /><div type="image" title="2" msid="114120876" hostid="261" sizebytes="65944" caption="&amp;lt;p&amp;gt;The Ola S1 Pro being towed again&amp;lt;/p&amp;gt;"></div><br />At the service centre, the service executives were unable to find the exact cause of the issue. To try and solve the issue, the scooter’s control unit was reportedly changed twice and there were multiple software updates.<br /><br />Rakesh has had a disappointing experience so far, especially with the service executives being unable to diagnose the issue and him having to repeatedly visit the service centre.<br /><br /><h2>A wake-up call?</h2>Many users on the internet have labelled Ola vehicles as subpar and not fit for this competitive market that’s growing rapidly. The initial marketing was good, helping the company conquer almost half of the market share. But a bad quality product can dent the reputation of a company severely in the long run.<br /><br />This must serve as a wake-up call for <keyword id="1543567" type="General" weightage="20" keywordseo="Bhavish-Aggarwal" source="Orion">Bhavish Aggarwal</keyword> and everyone at Ola Electric and the consumers hope that the company not only works on improving its quality control but also overhauls its service infrastructure to more efficiently diagnose and solve issues with their vehicles.<br /><br />During an interaction early in the company’s journey, Aggarwal once said that he hopes to sell around 1.5 lakh to 2 lakh scooters a month, which is close to what one of the popular petrol scooters manages to do each month.<br /><br />While this dream looked achievable at one time, the journey now seems quite tedious.<br /><br /><strong>SEE ALSO:<br /><br /><a href="https://www.businessinsider.in/business/auto/news/september-auto-sales-automakers-report-a-decline-mahindra-and-mahindra-overtakes-tata-motors/articleshow/113925972.cms">September Auto sales – Automakers report a decline, Mahindra and Mahindra overtakes Tata Motors</a><br /><br /><a href="https://www.businessinsider.in/business/auto/news/ola-electric-continues-to-lose-market-share-as-bajaj-auto-and-tvs-motor-gain/articleshow/113900252.cms">Ola Electric continues to lose market share as Bajaj Auto and TVS Motor gain</a><br /><br /></strong><a href="https://www.businessinsider.in/business/auto/news/pm-e-drive-scheme-with-10900-crore-outlay-announced-for-electric-vehicles/articleshow/113816837.cms"><strong>PM E-DRIVE scheme with ₹10,900 crore outlay announced for electric vehicles</strong></a><br />

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‘Comedian ban na sake, Chaudhary banne chale’: Ola CEO Bhavish Aggarwal after Kunal Kamra criticises Ola EV service

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Government takes action against Ola Electric for customer complaints, Bhavish Aggarwal’s company slapped with show-cause notice

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Kunal Kamra is ready to accept Ola CEO Bhavish Aggarwal’s job offer but on some conditions

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Bhavish Aggarwal's OLA Electric says it has resolved 99% customer complaints after receiving CCPA show cause notice

Divyanshi Sharma

'Pay your staff properly, solve the 80,000 complaints first': Internet reacts on Ola CEO Bhavish Aggarwal and Kunal Kamra feud

Divyanshi Sharma

From Ola's Bhavish Aggarwal to Tesla's Elon Musk — When CEOs let loose online

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The Ola Electric Saga: Are surge in complaints and declining market share a wake-up call for Bhavish Aggarwal?

Sourabh Jain

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