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Homegrown Paytm Payments Bank Limited (PPBL) on Wednesday said it supports and welcomes the proposed implementation of the <keyword id="3880260" type="General" weightage="50" keywordseo="national-payments-council-of-india" source="Orion">National Payments Council of India</keyword>'s (<keyword id="193629" type="General" weightage="50" keywordseo="npci" source="Orion">NPCI</keyword>) <keyword id="6358921" type="General" weightage="100" keywordseo="upi" source="Orion">UPI</keyword> market cap. With this, the UPI ecosystem in India will see further growth in a democratised manner, encouraging wider participation and ending the market concentration risk, the company said in a statement. PPBL, which owns <keyword id="6076084" type="General" weightage="50" keywordseo="paytm-upi" source="Orion">Paytm UPI</keyword>, is an NPCI-certified PSP (Payment Service Provider) and Issuer Bank for UPI transactions, and not a Third Party Application Provider (TPAP) and won't come under the purview of NPCI's market cap. The Bank is an Issuer and <keyword id="15597664" type="General" weightage="50" keywordseo="psp-bank" source="Orion">PSP Bank</keyword> in itself along with being an acquirer of UPI transactions on its own platform and serves the customer end-to-end in a transaction. The Bank continues to lead UPI payments as the largest beneficiary bank and a leading remitter bank. According to the latest report by NPCI, as a beneficiary bank, PPBL has registered over 1,614 million transactions and as a remitter bank, it registered more than 362 million transactions in October 2022. "We believe the proposed implementation of UPI market capping will be hugely beneficial for the UPI ecosystem. This move by the NPCI will bolster the growth of digital payments and democratize it for the citizens, ending market concentration risk. With this, UPI will become even more accessible and enable further digital adoption," a Paytm Payments Bank spokesperson told IANS. The bank is now enabling users to make transactions across all UPI payment apps with just the mobile number, and even if it is not registered with Paytm. With this, users can receive and send money instantly to any mobile number with a registered UPI ID across platforms using the Paytm app. This further deepens Unified Payments Interface (UPI) interoperability and roots for the adoption of mobile payments. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/news/bengaluru-based-tech-firms-raised-record-7-5-bn-in-2022-report/articleshow/95711720.cms">Bengaluru-based tech firms raised record $7.5 bn in 2022: Report</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/finance/news/mukesh-ambanis-jio-financial-services-deep-pockets-and-wide-reach-to-challenge-the-likes-of-paytm-bajaj-finance/articleshow/95714425.cms">Mukesh Ambani’s Jio Financial Services’ deep pockets and wide reach to challenge the likes of Paytm, Bajaj Finance</a>

Paytm Payments Bank supports UPI market cap, maintains leadership as PSP & Issuer Bank

<ul><li>Market is not rushing to downgrade <keyword id="17277356" type="General" weightage="90" keywordseo="jio-fin" source="Orion">Jio Fin</keyword> rivals just yet, despite its deep pockets and ability to disrupt.</li><li><keyword id="2003276" type="General" weightage="70" keywordseo="jio" source="Orion">Jio</keyword> Fin’s aggression in the unsecured loan business will decide how badly rivals will be impacted in times to come.</li><li>Given that cost of funds for JFS is expected to be significantly lower than other NBFCs, it can price its offerings much better than rivals in consumer finance. </li></ul> A behemoth was born on Monday with the listing of the financial services business of <keyword id="6355199" type="General" weightage="80" keywordseo="reliance-industries" source="Orion">Reliance Industries</keyword> on the exchanges. With the listing of <keyword id="15323576" type="General" weightage="100" keywordseo="jio-financial-services" source="Orion">Jio Financial Services</keyword>, the obvious question is the impact that this entity will have on other listed financial services players because it will take them head on. The obvious assumption is that companies that currently are in the consumer and MSME lending space will be directly impacted. Jio Fin’s rich parentage and high capital base will be its biggest advantage. The net worth of the newborn is higher than its nearest competitor and this will enable it to build a large loan book much faster. But this may not be enough to win in the marketplace as it is a total novice when it comes to underwriting and execution. The market will closely monitor Jio Fin’s aggression in the consumer finance business before downgrading its competitors. For now, the jury is out. Like all other businesses that Reliance has set foot in, even in financial services the market is expecting two things – scale and mega disruption. The first segment that Jio is set to rock first is the lending space. Jio Financial Services ahead of its listing on 18 August released some details on the structure of the company and businesses it would operate in. Jio Financial Services is not just a systemically important non-banking financial institution but also a core investment company (CIC). The RBI has mandated the conversion of Jio Fin into a CIC and NBFC over the next three months. What this essentially means is that all the other businesses will operate under this holding company as subsidiaries. In time, all the subsidiaries could also be listed. The key businesses that Jio Financial Services will be present include: Reliance Retail Finance, Reliance Retail Insurance Broking, Reliance Payment Solutions, Jio Payments Bank, the Asset Management Company will be a joint venture with Blackrock. Reliance Industrial Investments and Holdings will be the sole beneficiary of the 6.1% stake in Reliance Industries. Jio Information Aggregator Services will pursue the account aggregator business, which is yet to commence. Jio Infrastructure Management Services will offer project management services. The first segment that Jio Fin seeks to aggressively pursue is retail lending. The dominant player in this segment is Bajaj Finance, which offers small ticket loans to consumers to buy consumer durables. This business has been mastered by Bajaj Finance over the last decade and a half by tying up with stores like Vijay Sales and Croma. This is where Jio will strike first. Reliance Retail has over 550 digital stores against 517 stores owned by its two rivals Croma (387 stores) and Vijay Sales (130 stores). In merchant lending, its focus is on financing options for merchants in grocery, digital, fashion and pharma formats. According to Nomura, the focus of its MSME lending business will be better geographic penetration. Jio Fin will seek to meet the borrowing needs of small businesses that often resort to high-interest informal channels for small-ticket loans. The company will enter into secured loans in the medium term. Over a period of time Jio Fin will offer unsecured loans too. Sources in the banking industry believe that the new entrant will disrupt the sector with differentiated and cheaper offerings as it can afford to do it because of its strong capital base. The cost of funds of JFS are expected to be significantly lower than other NBFCs. According to Morgan Stanley, “The consolidated entity is starting with a capital base of Rs 114.1 bn as of March 2023 (Rs 193.5 bn ex-book value of RIL stake). If it were to allocate this capital to the lending business, this would likely result in it being among the largest NBFCs by net worth. While this implies significant capacity to lend, we will need to see the pace and mode of execution (organic/inorganic). Hence, the market will closely watch every move JioFS makes.” While the markets believe that Jio will put technology and analytics at the heart of the business, building data will take time. Also, given the competition in the sector, borrowing by consumers is high and that is also leading to higher delinquencies. Therefore, the franchise that Jio builds will matter more than the scale of the loan book. The other issue that analysts see is the capital base of the new entity. Jio Fin as a consolidated entity has a capital base of Rs 114,100 crore or Rs 1.14 trillion as of March 2023 (Rs19,350 crore ex-book value of RIL stake). According to Nomura, if Jio Fin were to allocate this capital to the lending business, this would likely result in it being among the largest NBFCs by net worth. “While this implies significant capacity to lend, we will need to see the pace and mode of execution (organic/inorganic). Hence, the market will closely watch every move JioFS makes,” the report adds.

Will Jio Fin follow the retail, telecom model and disrupt the financial services sector?

<ul><li><keyword id="790242" type="COMPANY" weightage="20" keywordseo="WhatsApp">WhatsApp</keyword> has finally gotten a nod from National Payments Corporation of India to make its payment offering live in India.</li><li>The messaging app stated in a blog that it will be working with five leading banks in India including ICICI Bank, HDFC Bank, Axis Bank, the State Bank of India and <keyword id="3907200" type="COMPANY" weightage="20" keywordseo="jio-payments-bank">Jio Payments Bank</keyword>. </li><li>Its payment feature has been rolled out in 10 Indian regional language versions of WhatsApp.</li></ul>You will finally be able to send money through <keyword id="6354576" type="COMPANY" weightage="20" keywordseo="facebook">Facebook</keyword> Inc’s messaging service WhatsApp in India. WhatsApp made the announcement on its blog after <keyword id="193629" type="COMPANY" weightage="20" keywordseo="NPCI">NPCI</keyword> that operates the UPI payment infrastructure, gave its go-ahead to WhatsApp for its payment feature using UPI. “WhatsApp designed our payments feature in partnership with the National Payments Corporation of India (NPCI) using the Unified Payment Interface (UPI), an India-first, real-time payment system that enables transactions with over 160 supported banks. We’re excited to join India’s campaign to increase the ease and use of digital payments, which is helping expand financial inclusion in India,” read its statement. WhatsApp's payment feature has been rolled out in 10 Indian regional language versions of WhatsApp. To send money on WhatsApp in India, one needs to have a bank account and debit card in India. WhatsApp will send instructions to banks that initiate the transfer of money via UPI between sender and receiver bank accounts. “We’re delighted to be working with five leading banks in India: ICICI Bank, HDFC Bank, Axis Bank, the State Bank of India, and Jio Payments Bank. People can send money on WhatsApp to anyone using a UPI supported app,” read the statement. Payments on WhatsApp will be available for people on the latest version of the iPhone and Android app.

You can finally send money through WhatsApp in India

<ul><li><keyword id="193629" type="General" weightage="20" keywordseo="NPCI" source="Orion">NPCI</keyword> has issued a circular on <keyword id="4536765" type="General" weightage="20" keywordseo="interchange-fees" source="Orion">interchange fees</keyword> on <keyword id="6358921" type="General" weightage="100" keywordseo="upi" source="Orion">UPI</keyword> transactions done via prepaid payment instruments.</li><li>Additionally, the circular also mentions that wallet providers like PhonePe, Paytm and others will have to pay a fee when users load more than ₹2,000 into their <keyword id="727091" type="General" weightage="20" keywordseo="wallets" source="Orion">wallets</keyword> via UPI.</li><li>Here’s a complete breakdown of which <keyword id="3679109" type="General" weightage="20" keywordseo="UPI-payments" source="Orion">UPI payments</keyword> will attract charges, who will have to pay these charges and more.</li></ul>The National Payments Corporation of India (NPCI) has introduced an interchange fee of up to 1.1% on UPI transactions done via prepaid payment instruments (PPI) from April 1. The charge will be applicable on payments of over ₹2,000, but it has caused confusion amongst users as to who will be charged for these transactions and which payment modes will be chargeable. “The interchange charges introduced are only applicable for the PPI merchant transactions and there is no charge to customers, and it is further clarified that there are no charges for the bank account to bank account based UPI payments (i.e. normal UPI payments),” NPCI said in a statement on Wednesday. We try to cut through the jargon and decode exactly what will happen from April 1 and how it will affect you. <cmsannotation type="cmsannotation" annotationid="What does the NPCI circular say?" comment="subhead" text="What does the NPCI circular say?">What does the NPCI circular say?</cmsannotation> According to the NPCI circular, first reported by<a href="https://www.cnbctv18.com/business/ppi-charges-upi-rural-india-digital-payments-16285871.htm"> CNBC-TV18</a>, UPI transactions done via prepaid payment instruments will now attract an interchange fee of up to 1.1%. This fee will be applicable on transactions of over ₹2,000. This will also be applicable on loading money in wallets via UPI. <cmsannotation type="cmsannotation" annotationid="Will this affect payments to friends, family or any other person via UPI?" comment="subhead" text="Will this affect payments to friends, family or any other person via UPI?">Will this affect payments to friends, family or any other person via UPI?</cmsannotation> Payments made via UPI to friends, family or any other individual or a merchant’s bank account will not be affected by this interchange fee. Essentially, peer-to-peer (P2P), and peer-to-peer-merchant (P2PM) transactions remain unaffected. You will be able to send money from your bank account to another person or merchant’s bank account via UPI without any charges. <cmsannotation type="cmsannotation" annotationid="What is a prepaid payment instrument?" comment="subhead" text="What is a prepaid payment instrument?">What is a prepaid payment instrument?</cmsannotation> Wallets, preloaded gift cards are prepaid payment instruments (PPI). Some examples of wallets include <keyword id="3032681" type="General" weightage="20" keywordseo="paytm-wallet" source="Orion">Paytm Wallet</keyword>, PhonePe Wallet, Amazon Pay, Freecharge Wallet, etc. Gift cards include <cmsannotation type="cmsannotation" annotationid="What is a PPI payment via UPI?" comment="subhead" text="What is a PPI payment via UPI?">What is a PPI payment via UPI?</cmsannotation> A PPI payment via UPI means a transaction done via a wallet, like Paytm Wallet, through a UPI QR code. For instance, if you have money in your Paytm Wallet and want to make a payment via a merchant’s UPI QR code, then on transactions above ₹2,000, an interchange fee of up to 1.1% will be levied. <cmsannotation type="cmsannotation" annotationid="What is the interchange fee?" comment="subhead" text="What is the interchange fee?">What is the interchange fee?</cmsannotation> Interchange fee is a fee that is charged by the receiver bank/payment service provider to the merchant. <cmsannotation type="cmsannotation" annotationid="Who will pay these charges?" comment="subhead" text="Who will pay these charges?">Who will pay these charges?</cmsannotation> For example, if you are making a PPI payment via UPI at a store, and the QR code is that of PhonePe, then PhonePe will receive the applicable interchange fee from the merchant. This is similar to how merchants are charged for payments made by users via credit cards – also known as merchant discount rate (MDR). Users will not be charged for these transactions. In case of loading money in wallets via UPI, you will not have to pay any charges just yet – that is of course until wallet providers like Paytm and PhonePe, among others, decide to pass on the charge to users. <cmsannotation type="cmsannotation" annotationid="Which transactions will be affected because of this?" comment="subhead" text="Which transactions will be affected because of this?">Which transactions will be affected because of this?</cmsannotation> <table style="border-width: initial; border-style: none;" class="redcator-table-advance"></colgroup><tbody><tr><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Merchant category </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Interchange fee </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Max. charges </td></tr><tr><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Convenience stores </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">1.1% </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">NA </td></tr><tr><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Statutory payments </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">1.0% </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹10 </td></tr><tr><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Mutual fund </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">1.0% </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹15 </td></tr><tr><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Insurance </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">1.0% </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹10 </td></tr><tr><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Railways </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">1.0% </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹5 </td></tr><tr><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Supermarket </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">0.9% </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">NA </td></tr><tr><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Telecom </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">0.7% </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">NA </td></tr><tr><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Utilities </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">0.7% </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">NA </td></tr><tr><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Education </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">0.7% </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹15 </td></tr><tr><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Agriculture </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">0.7% </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹10 </td></tr><tr><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Real estate </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">0.7% </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">NA </td></tr><tr><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Fuel </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">0.5% </td><td style="border-left:solid #000000 0.6000000000000001pt;border-right:solid #000000 0.6000000000000001pt;border-bottom:solid #000000 0.6000000000000001pt;border-top:solid #000000 0.6000000000000001pt;vertical-align:bottom;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">NA </td></tr></tbody><tbody></tbody><tbody></tbody><tbody></tbody><tbody></tbody><tbody></tbody></table> SEE ALSO: <a href="https://www.businessinsider.in/business/telecom/news/increased-competition-delayed-tariff-hikes-could-effectively-lead-to-a-jio-airtel-duopoly/articleshow/99065537.cms">Increased competition, delayed tariff hikes could effectively lead to a Jio-Airtel duopoly</a> <a href="https://www.businessinsider.in/business/corporates/news/adani-group-stocks-tumble-eroding-53291-crore-market-capitalisation-today/articleshow/99057169.cms">Adani group stocks tumble, eroding ₹58,240 crore market capitalisation: All ten stocks close in red</a> <a href="https://www.businessinsider.in/tech/news/top-chatgpt-4-plugins-from-math-physics-and-language-tutor-to-vacation-planner/articleshow/99036667.cms">Top ChatGPT 4 plugins: From math, physics and language tutor to vacation planner</a>

Will UPI payments now attract charges? Decoding NPCI’s interchange fee on UPI transactions via prepaid payment instruments

Indian customers shop online for two reasons - convenience and choice. Apart from the comfort of shopping from home, they also demand a myriad of safe, secure and easy-to-use payment modes which can be offered only by a robust payment gateway. The success of a small online business or merchant depends on the quality of their payment gateway – to a large extent. Without that, a lot of customers might abandon carts and their intent to purchase from the site or app due to payment failures or poor experience at checkout. This roadblock doesn’t just lay to waste the marketing and branding efforts and expenses of these companies, it keeps them from bringing in repeat customers. It might also lead to negative word of mouth, and even a negative brand image if problems persist. While a gateway is important, choosing the right gateway ensures good performance, expending little time and effort of promoters. A large number of customers prefer <keyword id="7576656" type="General" weightage="20" keywordseo="paytm-payment-gateway" source="Orion">Paytm Payment Gateway</keyword> for the same, and here are ten reasons why it is the best choice for online MSMEs. <cmsannotation type="cmsannotation" annotationid="1. Reliable payments infrastructure that you can bank on" comment="subhead" text="1. Reliable payments infrastructure that you can bank on">1. Reliable payments infrastructure that you can bank on</cmsannotation> <keyword id="6357120" type="General" weightage="80" keywordseo="paytm" source="Orion">Paytm</keyword> Payment Gateway offers 99.99% uptime and the best success rates in the industry -. A customer gets to check out without having to try it more than once, and payment failures are almost non-existent. There would be no instance of money being debited and a payment being stuck; or similar experiences that leave customers frustrated. This gateway is ideal for those gunning for repeat business since it has over 350 million instruments saved — over 250 million saved cards, over 100 bank accounts and 15 million UPI IDs. Customers can merely click and pay instead of entering details every time. Moreover, the gateway uses in-house banking infrastructure, intelligent routing and direct integration which is directly linked to top six banks and 15 bank gateways - bringing in immense speed and reliability into transactions. It can also handle peak loads efficiently since it has the highest processing capacity in the industry at 3000 transactions per second, that’s more than all other major payment gateways put together. <cmsannotation type="cmsannotation" annotationid="Supports every popular payment method" comment="subhead" text="2. Supports every popular payment method">2. Supports every popular payment method</cmsannotation> Customers come in all forms and require multiple choices. This statement is truer with online customers. Limiting their choice of payments can frustrate users who prefer a small merchant for their unique offerings. Paytm Payment Gateway offers every popular payment mode be it Credit cards, Debit cards, AMEX cards, netbanking, UPI, <keyword id="3032681" type="General" weightage="20" keywordseo="paytm-wallet" source="Orion">Paytm Wallet</keyword>, <keyword id="5988397" type="General" weightage="20" keywordseo="paytm-postpaid" source="Orion">Paytm Postpaid</keyword>, <keyword id="3236791" type="General" weightage="20" keywordseo="paytm-payments-bank" source="Orion">Paytm Payments Bank</keyword>, EMI and more. It supports over 100 payment sources and is the only one which allows customers to pay via a fixed deposit. <cmsannotation type="cmsannotation" annotationid="3. It’s pocket-friendly" comment="subhead" text="3. It’s pocket-friendly">3. It’s pocket-friendly</cmsannotation> MSMEs usually work on thin margins. They need to reduce costs everywhere and <keyword id="10476989" type="General" weightage="20" keywordseo="paytm-pg" source="Orion">Paytm PG</keyword> is about 50% cheaper than others. In fact, it enables UPI and Rupay debit payments acceptance at zero cost. The gateway has a 0% merchant discount rate on UPI and Rupay debit, while other major PGs offer 2% charges. Small businesses can end up saving as much as Rs 1 lakh per annum - which can become valuable investment capital for those who are still establishing their brand and business. <cmsannotation type="cmsannotation" annotationid="4. Get next day settlements even on holidays" comment="subhead" text="4. Get next day settlements even on holidays">4. Get next day settlements even on holidays</cmsannotation> Small online merchants are in constant need of cash for salaries, payments to vendors, sourcing material and more. In fact a lot of them fail due to cash flow issues and Paytm PG offers T+1 settlements even on weekends and holidays, all through the year. This is a cut above the industry norm of T+2 settlements excluding public holidays - wherein one third of the year’s settlements are greater than 4 days and peak delays can go as high as six days, stressing MSMEs. <cmsannotation type="cmsannotation" annotationid="5. Get onboarded instantly" comment="subhead" text="5. Get onboarded instantly">5. Get onboarded instantly</cmsannotation> Most business owners are bogged down by extensive documentation, but Paytm PG’s 100% digital onboarding process eases the transition without physical documents, and with minimum documentation. After registration is complete, the user can start accepting payments within 24 hours. <cmsannotation type="cmsannotation" annotationid="6. Easy integration with over 30 platforms/plugins" comment="subhead" text="6. Easy integration with over 30 platforms/plugins">6. Easy integration with over 30 platforms/plugins</cmsannotation> Paytm PG offers integration with over 30 popular e-commerce platforms and plugins - which is the highest in the industry. Some of them include Shopify, woocommerce, Magento, Opencart, Prestashop, Wordpress, Shopmatic and more. They allow for smooth and instant integrations, without the need for complicated code or allocating too much technical time and effort. <cmsannotation type="cmsannotation" annotationid="7. Ideal for growing businesses" comment="subhead" text="7. Ideal for growing businesses">7. Ideal for growing businesses</cmsannotation> A unique feature of online MSMEs is a healthy rate of growth. Paytm Payment gateway is complemented by a range of amazing products from <keyword id="6300207" type="General" weightage="20" keywordseo="paytm-for-business" source="Orion">Paytm for Business</keyword> for every stage in a business’s lifecycle. From offering easy loans and credit to support business operations to allowing you to reach more customers through Paytm ads and Paytm mini apps, the Paytm ecosystem has you covered. <cmsannotation type="cmsannotation" annotationid="8. It’s secure and safe to use" comment="subhead" text="8. It’s secure and safe to use">8. It’s secure and safe to use</cmsannotation> Small and new online merchants are viewed with suspicion by their potential customers. Apart from payment failures, customers hold privacy concerns about sensitive payment data. Paytm Payment Gateway ensures security, and complies to all safety regulations. It has an SSL certificate that ensures users’ money is secure. It uses encryption to ensure robust end-to-end data security, which keeps it secure from possible cyber threats. It’s AI led real-time risk detection and a dedicated team of 200 cyber security experts work to keep data secure. <cmsannotation type="cmsannotation" annotationid="9. Get valuable insights instantly" comment="subhead" text="9. Get valuable insights instantly">9. Get valuable insights instantly</cmsannotation> Paytm PG saves users from the time and effort to go through accounts regularly to see how their business is performing. Built for small businesses that do not have a finance team, the gateway offers a dashboard which provides them a ‘view’ of their performance. Users can track sales, conversions, success rates and use it to analyse customer spends and understand when, how and how much customers buy. It also helps them view transaction history, access settlement reports, issue refunds and manage user roles and permissions, accordingly. <cmsannotation type="cmsannotation" annotationid="10. Loved and trusted by customers" comment="subhead" text="10. Loved and trusted by customers">10. Loved and trusted by customers</cmsannotation> One in four Indians prefer Paytm PG - that’s 330 million customers. Using this payment gateway will provide the highest odds of customers finding a familiar gateway that they are habituated with. Moreover, large groups and public sector sector leaders like Airtel, Reliance Jio, Vodafone India, IRCTC trust and use Paytm PG to service hundreds of millions of their customers. In fact, many merchants and founders recommend us on peer-review sites. For more information on Paytm PG visit their <a href="https://business.paytm.com/payment-gateway?redirectUrl=instant-onboard&amp;utm_campaign=BusinessInsider_Publisher_MSMEs&amp;utm_source=Business_Insider&amp;utm_medium=Publisher" data-type="tilCustomLink">Payment Gateway website.</a> (This article is generated and published by the Insider Studios team. You can get in touch with them on <a target="_blank" class="c-link" href="mailto:insiderstudios@businessinsider.in">insiderstudios@businessinsider.in</a>)

10 reasons why Paytm Payment Gateway is the best choice for online MSMEs

<ul><li>The top <keyword id="6358921" type="General" weightage="100" keywordseo="upi" source="Orion">UPI</keyword> apps in terms of volume were <keyword id="6357886" type="General" weightage="20" keywordseo="phonepe" source="Orion">PhonePe</keyword>, <keyword id="2750705" type="General" weightage="20" keywordseo="google-pay" source="Orion">Google Pay</keyword> and <keyword id="6357120" type="General" weightage="50" keywordseo="paytm" source="Orion">Paytm</keyword>. </li><li>The number of transactions through mobile wallets was 1.52 billion in Q2 2022. </li><li>The total number of credit and debit cards in circulation reach one billion. </li><li>Maharashtra, Tamil Nadu, Karnataka, Andhra Pradesh and Kerala recorded the highest transactions at physical merchant stores. </li></ul>UPI is India’s most preferred online payment platform clocking over 17.4 billion transactions in volume and ₹30.4 trillion in terms of value in April-June 2022, according to the ‘India Digital Payments Report’ for Q2 2022 by <keyword id="2195010" type="General" weightage="80" keywordseo="worldline" source="Orion">Worldline</keyword> India, a global digital payments solution company. In Q2, 20.57 billion transactions in volume and ₹36.08 trillion in terms of value was processed through debit and credit cards, prepaid payment instruments like mobile wallets and prepaid cards, and UPI which includes P2M (person to merchant) and P2P (person to person) transactions, the report said. Payments through credit and debit cards accounted for 8% in volume and 14% in value, the report added. “2022 is another momentous year for the payments space in India. We are successfully sailing through the aftermath of Covid-19, the total cards in circulation has breached 1 billion mark, UPI is tracking over 6 billion transactions per month, about 53 million FASTags have been issued, and over 20,000 billers are live on Bharat BillPay ecosystem,” Ramesh Narasimhan, chief executive officer-India, Worldline, said. The top five states that recorded the highest transactions at physical merchant stores were Maharashtra, Tamil Nadu, Karnataka, Andhra Pradesh and Kerala. The top five cities were Hyderabad, Bengaluru, Chennai, Mumbai and <keyword id="2094" type="General" weightage="50" keywordseo="pune" source="Orion">Pune</keyword>. How does India pay? UPI (Unified Payments Interface) transactions volume and value have seen an increase of about 118% and over 98% respectively in Q2 2022 as compared to the same quarter last year. The top UPI apps in terms of volume were PhonePe, Google Pay and Paytm. “What could be a game-changer for UPI transactions will be linking credit cards onto the platform – it is currently only Rupay but could increase going forward – and this could further supercharge UPI transactions, especially in terms of P2M average ticket sizes,” Worldline said. The average ticket size (ATS) for UPI P2P transactions was ₹2,425 and for UPI P2M transactions it was ₹820 as of June 2022, the report said. The top remitter banks during the quarter were <keyword id="13222" type="General" weightage="50" keywordseo="sbi" source="Orion">SBI</keyword>, HDFC Bank, Bank of Baroda, Union Bank and ICICI Bank. The top beneficiary banks were Paytm Payments Bank, Yes Bank, SBI, Axis Bank and ICICI Bank. The transaction volume passing through Bharat Bill Payment Central Unit (BBPCU) during the quarter stood at 238.31 million while the transaction value was ₹403.02 billion. It registered a growth rate of 99% and 108% in volume and value respectively as compared with Q2 2021. The total number of credit and debit cards in circulation reach 1 billion Alongside UPI, adoption of credit cards is growing at a healthy pace, revealed Worldline. The total number of credit and debit cards in circulation has reached 1 billion in Q2 2022 especially with festivities around the corner. “While the number of credit cards increased by 25% from ₹62.81 million in June 2021 to 78.7 million in June 2022, debit cards increased by 2% from ₹906 million to ₹921.75 million during the same period,” Worldline said. As of June 2022, the top credit-card issuing banks were HDFC Bank, SBI, ICICI Bank, Axis Bank and RBL Bank while the top debit-card issuing banks were SBI, BOB, Union Bank, <keyword id="62034" type="General" weightage="50" keywordseo="punjab-national-bank" source="Orion">Punjab National Bank</keyword> and Canara Bank. Credit cards volume and value stood at 688.65 million and ₹3.28 trillion respectively. “Even though credit card volume at POS and e-commerce are nearly equal, the value of e-commerce transactions is higher as compared with the value of transactions at POS. This is in line with the general trend of transactions of high-ticket items moving from the physical to the digital space,” Worldline said. In terms of value, consumers transacted ₹1,226.29 billion at POS terminals and ₹2,053.66 billion at e-commerce through credit cards in the second quarter. In Q2 2022, debit card transactions volume and value stood at 973.12 million and ₹1.91 trillion respectively. Prepaid cards transaction volume and value was 412.29 million and ₹206.36 billion respectively. When it comes to mobile payments, the number of transactions through mobile wallets was 1.52 billion and the value was ₹574.64 billion. Transactions through wallets are growing steadily recording a 38% increase in volume and 27% in value when compared to Q2 2021, revealed Worldline data. National Electronic Toll Collection (NETC) processed about 829 million transactions worth ₹129 billion. As of March 2022, about 52.9 million NETC FASTags have been issued since the inception of the NETC program. Aadhaar-Enabled Payment Service transactions recorded a substantial volume of over 679 million transactions, registering about 38% growth over Q2 2021. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/india/news/railways-increased-the-speed-of-500-mail-express-trains-by-10-70-minutes/articleshow/94641676.cms">Railways increased the speed of 500 mail express trains by 10-70 minutes</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/entertainment/15-ott-releases-to-watch-this-festive-season-starring-madhuri-dixit-hasan-minhaj-and-more/articleshow/94640843.cms">15 OTT releases to watch this festive season starring Madhuri Dixit, Hasan Minhaj and more</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/telecom/news/reliance-jio-and-airtel-5g-prices-may-be-affordable-for-now-but-expected-to-increase-after-wider-rollout/articleshow/94636173.cms">Reliance Jio and Airtel 5G prices may be affordable for now but expected to increase after wider rollout</a>

UPI is India’s favourite payment mode with transactions worth ₹30.4 trillion in April-June, says report

<ul><li>Starting October, users will need to re-authenticate their net banking/card/unified <keyword id="6359540" type="General" weightage="20" keywordseo="payments" source="Orion">payments</keyword> interface (UPI) details as per the new format, and validate it with a one-time password, to continue their <keyword id="7567986" type="General" weightage="20" keywordseo="auto-debit" source="Orion">auto-debit</keyword> transactions.</li><li>The development comes as <keyword id="30067" type="General" weightage="20" keywordseo="rbi" source="Orion">RBI</keyword> introduced an additional factor of authentication for all <keyword id="8009153" type="General" weightage="20" keywordseo="recurring-transactions" source="Orion">recurring transactions</keyword> in August 2019.</li><li>Even as the RBI’s new guidelines help make payments more secure for customers, there are likely to be short-term challenges as banks will see a sudden rise in authenticating e-mandates.</li></ul> As the Reserve Bank of India’s (RBI) guidelines for auto-debit transactions kick-in from October 1, those having online subscriptions, or other recurring payments such as phone bills, utility bills and rent are likely to face short-term pain as the banking regulator looks to impose <keyword id="1592017" type="General" weightage="20" keywordseo="two-factor-authentication" source="Orion">two-factor authentication</keyword> on all such transactions. <cmsannotation type="cmsannotation" annotationid="Here’s what will change" comment="subhead" text="Here’s what will change">Here’s what will change</cmsannotation> Starting October, users will need to re-authenticate their net banking/card/unified payments interface (UPI) details as per the new format, and validate it with a one-time password, on all such platforms to continue their auto-debit transactions below ₹5,000. Whereas all transactions above ₹5,000 will require a further additional link for authentication, as they are not eligible for e-mandate-based recurring transactions. <cmsannotation type="cmsannotation" annotationid="Why the change?" comment="subhead" text="Why the change?">Why the change?</cmsannotation> The development comes as RBI introduced an additional factor of authentication for all recurring transactions in August 2019. The <a href="https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=11668">guidelines </a>require users to opt for an e-mandate facility through a one-time registration process, which can only be successful once the user validates using an OTP, besides entering their bank/card/UPI details. Users will also get an option to pause, modify or cancel their recurring transactions. <cmsannotation type="cmsannotation" annotationid="How will it work?" comment="subhead" text="How will it work?">How will it work?</cmsannotation> An e-mandate is a standing instruction initiated by the RBI and the National Payments Corporation of India (NPCI) that allows businesses to collect recurring payments of up to ₹5,000. These mandates can be directly set up through a net banking transaction from merchant websites. For example, if a user is signing up for a <keyword id="128682" type="General" weightage="20" keywordseo="netflix" source="Orion">Netflix</keyword> subscription via an e-mandate, he or she can schedule all monthly payments through a one-time authentication. <div type="image" title="From Oct, what will change" msid="86655011" hostid="261"></div> <cmsannotation type="cmsannotation" annotationid="What experts say?" comment="subhead" text="What experts say?">What experts say?</cmsannotation> What this essentially means is that one will have to re-authenticate all their subscriptions and recurring payments once again starting October, without which the payment to the merchant (say, Netflix) will fail, said Mandar Kagade, founder and principal at Black Dot Public Policy Advisors. “The onus of re-authentication and grievance redressal falls on issuing banks, which would need to have their systems prepared as customers may see failed payments or issues with authentication via OTPs. Since so many e-mandates would need to be set up on the same day, it is likely that we will see a non-trivial number of failures,” he said. Even as the RBI’s new guidelines help make payments more secure for customers, there are likely to be short-term challenges as banks will see a sudden rise in authenticating e-mandates, said Srinath Sridharan, member of governance council at Fintech Association for Consumer Empowerment (FACE). “October is going to be a critical month because there will be multi-fold challenges in processing such payments, starting from the tremendous pressure on bank servers due to spike in bulk OTP messages, which would need to be sent to consumers for setting up their e-mandates, to addressing disputes emanating from failures in such authentication,” he said. Further, banks will increasingly need to depend on fintech companies to help them handle such large volumes of e-mandates that will come through October, he said. “Most banks will have to depend on fintech companies to make this processing possible, which are much better equipped to assist banks in processing e-mandates for recurring transactions,” he said. <cmsannotation type="cmsannotation" annotationid="If not manually, how else can I set up e-mandates for all my recurring payments?" comment="subhead" text="If not manually, how else can I set up e-mandates for all my recurring payments?">If not manually, how else can I set up e-mandates for all my recurring payments?</cmsannotation> Customers who do not want to make all their recurring payments manually can either set up auto-pay using the net banking facility, or do it through online <keyword id="6420963" type="General" weightage="20" keywordseo="bill-payment" source="Orion">bill payment</keyword> companies. Fintech companies such as BillDesk, Citibank’s Billpay, ICICI Bank’s Mandate Hub and Yes Bank’s PayNow allow users to set up auto-pay e-mandates, while others such as PayU's Zion and Razorpay’s Mandate HQ enable banks to automate recurring transactions. <cmsannotation type="cmsannotation" annotationid="More pain for banks and telecom operators" comment="subhead" text="More pain for banks and telecom operators">More pain for banks and telecom operators</cmsannotation> “The usual retail consumer traffic increases over the weekend, which means every time a customer tries to re-authenticate their recurring payment, the bank will have to send out OTPs, and those banks that are not well-equipped or have not adequately invested in integrating their servers, will face a lot of challenges,” said Sridharan. In March, the Telecom Regulatory Authority of India (TRAI) had to roll back its norms on commercial text messages, which required ‘scrubbing’ of text messages by telecom providers, to protect customers from spams. However, once implemented, many customers took to social media to complain about not receiving OTPs for transactional messages such as for banking and e-commerce. “As each of these banks start pushing out bulk messages, the traffic from bank servers to authenticate transactions will suddenly increase. Hopefully, the user banks are ready with technology preparedness and SoPs (standard operating procedures) for this. And more importantly, all industry stakeholders should be geared to address consumer concerns, and to ensure that the customer call centres and other touch points are ready for handling both queries and speedy redressal of grievances,” said Sridharan. SEE ALSO: <a href="https://www.businessinsider.in/business/startups/news/meesho-raises-more-than-half-a-billion-dollars-in-the-fourth-biggest-funding-round-this-year/articleshow/86636161.cms">Meesho raises more than half a billion dollars in the fourth biggest funding round this year</a> <a href="https://www.businessinsider.in/business/startups/news/vedantu-the-last-and-biggest-rival-of-byjus-has-finally-entered-the-unicorn-club/articleshow/86614637.cms">Vedantu, the last and biggest rival of Byju’s, has finally entered the unicorn club</a> <a href="https://www.businessinsider.in/stock-market/news/tata-powers-stock-gains-on-transformation-towards-renewable-energy/articleshow/86640268.cms">Tata Power wants to break up with coal and investors love it</a>

From Netflix and Hotstar to Airtel to Jio bills, brace for surprises as RBI’s guidelines on auto-debit transactions kick in from October 1

Data adoption and tariff hike-led revenue growth as well as 5G rollouts are key monitorables for 2023 which will also be a decisive year for Vodafone Idea as a viable third player, according to a report. The telecom sector's Average Revenue Per User (ARPU) when adjusted for inflation is still 17 per cent below pre-Reliance <keyword id="2003276" type="General" weightage="80" keywordseo="jio" source="Orion">Jio</keyword> launch. "...we expect <keyword id="6406583" type="General" weightage="80" keywordseo="bharti" source="Orion">Bharti</keyword> (Airtel) to lead tariff hikes to ARPU of Rs 236 by FY25, while Bharti targets Rs 300 ARPU", leading brokerage <keyword id="6397676" type="General" weightage="100" keywordseo="clsa" source="Orion">CLSA</keyword> said in its report on the telecom sector. According to CLSA's outlook, 2023 will have three trends to watch out for when it comes to India's mobile market. Among them will be 5G rollouts and monetisation led by top-end subscribers. "We see multiple events to watch, led by likely tariff hikes and <keyword id="6354504" type="General" weightage="80" keywordseo="reliance-jio" source="Orion">Reliance Jio</keyword>'s (RJio) widely-anticipated IPO," it said. Private networks, if allowed, may eat into 5G operators' enterprise services opportunity. India's mobile sector revenue, after rising 14 per cent in 2022, should grow again in 2023 led by tariff hikes, rising data penetration and usage. CLSA expects that Bharti (Airtel) will possibly lead tariff hikes, with <keyword id="634808" type="General" weightage="80" keywordseo="vil" source="Orion">VIL</keyword> (Vodafone Idea Ltd) and Reliance Jio likely to follow. VIL's financial crisis has not been averted, with delays in fund raising and pending conversion of four years' interest on spectrum and AGR (Adjusted Gross Revenue) payments into equity for government. With decline in VIL's share, Bharti and Jio together control 77 per cent and should continue to gain share, the report said. "VIL fund raising is critical for 4G capex and 5G rollout while delays could trigger further share loss, which would be gains for RJio and Bharti which will ramp up 5G rollouts in 2023," it added. Jio and Bharti 5G rollout will coincide with growing subscriber realisations and market share gains. "We forecast rising ARPU and data penetration to drive a 14 per cent CAGR in sector revenue to Rs 2,84,600 crore (USD 36 billion) by FY25," it said. As per the report, the new telecom bill will be "positive" for VIL. "VIL, which is currently in a four-year moratorium on government dues, could gain from this regulatory bill, which could have options of write-offs," the report said. SEE ALSO: <a href="https://www.businessinsider.in/business/corporates/news/overall-demand-scenario-not-changed-significantly-but-europe-is-a-problem-says-tcs-ceo/articleshow/96859049.cms">Overall demand scenario not changed significantly but Europe is a problem says TCS CEO</a> <a href="https://www.businessinsider.in/business/telecom/news/airtel-reliance-jio-and-vodafone-idea-q3-earnings-preview-tariff-hikes-a-key-trigger/articleshow/96796094.cms">Churn and fewer 4G subscribers to slow down telecom revenue growth in Q3</a> <a href="https://www.businessinsider.in/finance/banks/news/sbi-hdfc-bank-axis-bank-among-other-private-and-public-bank-earnings-could-see-a-further-ramp-up-in-q3-2022/articleshow/96768992.cms">Bank earnings could see a further ramp up in Q3, say analysts</a>

Tariff hike-led growth, 5G key events for telecom in 2023, decisive year for VIL: CLSA

<ul><li><keyword id="1107596" type="General" weightage="20" keywordseo="IFF" source="Orion">IFF</keyword> claimed that its membership has dropped from over 423 members to 177, shaving off ₹2.5-3 lakh in donations this month alone.</li><li>Internet Freedom Foundation took to Twitter earlier today to raise ₹30 lakh to sustain its initiatives.</li><li>The guidelines were expected to come into effect from April 1 onwards, but were postponed to October 1 due to lack of preparedness on the banks' front.</li></ul>Internet Freedom Foundation (<keyword id="1107596" type="General" weightage="20" keywordseo="iff" source="Orion">IFF</keyword>) witnessed a 70% drop in donors since the Reserve Bank of India’s (RBI) latest regulations on recurring payments came into place on<a href="https://www.businessinsider.in/business/ecommerce/news/from-netflix-and-hotstar-to-airtel-to-jio-bills-brace-for-surprises-as-rbis-guidelines-on-auto-debit-transactions-kick-in-from-october-1/articleshow/86642500.cms"> October 1</a>. The major reason behind this is the lack of technical capabilities on the banks’ end. Apar Gupta, executive director of IFF, told Business Insider, “A lot of our sign-ups were through credit and debit card instruments. After the RBI mandate came into effect on October 1, because the banks, which have issued these cards have not implemented the practices and the protection necessary for the card users, the recurring subscription stopped.” Besides this, these users are unable to create fresh subscriptions. The digital advocacy group had also sent out an email earlier this month, reminding their customers to continue with their memberships. The latest regulations have added an additional layer of authentications to recurring payments. A user will have to manually mandate such transactions every month, dropping the idea of recurring payments altogether. <cmsannotation type="cmsannotation" annotationid="Banks had more than six months to prepare" text="Banks had more than six months to prepare">Banks had more than six months to prepare</cmsannotation> It is important to note that the guidelines were expected to come into effect from April 1 onwards, but were postponed to October 1 due to<a href="https://www.businessinsider.in/finance/banks/news/leading-private-banks-wont-support-auto-debit-payments-from-today-because-they-need-more-time-to-comply-with-rbis-new-mandate/articleshow/81772642.cms"> lack of preparedness on the banks' front</a>. Gupta noted, “We thought that the e-mandate system would be much better because there are three modes through which recurring donations can be made — credit and debit card instrument, e-mandate and UPI [unified payments interface] auto debit mandate. With all three there is a level of technical instability at present at the end of most banks and it varies from bank to bank.” Earlier, the Indian software-as-service (SaaS) industry had also <a href="https://www.businessinsider.in/business/news/new-guidelines-on-recurring-payments-may-send-saas-companies-out-of-india-say-experts/articleshow/86679020.cms">expected a drop in their subscription </a>due to these policies, but due to completely different reasons. <cmsannotation type="cmsannotation" annotationid="Internet Freedom Foundation seeks donation to keep up" text="Internet Freedom Foundation seeks donation to keep up">Internet Freedom Foundation seeks donation to keep up</cmsannotation> Internet Freedom Foundation took to Twitter earlier today (October 20) to raise ₹30 lakh to sustain its initiatives. The non-profit has raised ₹31,500 as of 4:30 p.m., on Wednesday. <div type="twitter" handle="internetfreedom" handlename="Internet Freedom Foundation (IFF)" image="http://pbs.twimg.com/profile_images/1255541950070964225/6WdosHR2_normal.jpg" favoritecount="57" retweetcount="48" status="🚨 FUNDRAISER ALERT 🚨The new RBI regulations have led to a steep drop of almost 70% in the IFF memberships base. W… https://t.co/jdVhqHsRMG" createdat="1634713521000" id="1450719773432504331"></div> The non-profit organisation has claimed that its membership has dropped from around 423 members to 177, shaving off ₹2.5-3 lakh in donations this month alone. It expects the number to drop further if fresh sign-ups are not authorised. The digital advocacy group strategically engages with courts, regulators and other legal entities in India to defend citizen’s fundamental rights. Its body of work includes providing legal assistance to <a href="https://internetfreedom.in/indian-journalists-union-defends-right-of-journalists-to-report-on-metoo-allegations/">journalists’ union</a>, media organisations like<a href="https://internetfreedom.in/tag/itrules/"> LiveLaw </a>and platforms like <a href="https://internetfreedom.in/fridays-for-future-representation-to-delhi-police/">Fridays for the Future India</a>. Internet Freedom Foundation was also among the groups to call out the Indian government for banning Chinese apps last year and raise voice against WhatsApp’s privacy policy that sought permission to share users’ meta data with Facebook. SEE ALSO <a href="https://www.businessinsider.in/business/corporates/news/reliances-oil-to-chemicals-business-seems-to-be-in-the-right-spot-to-leverage-chinas-climate-crackdown/articleshow/87152945.cms">Reliance’s oil-to-chemicals business seems to be in the right spot to leverage China’s climate crackdown</a> <a href="https://www.businessinsider.in/business/telecom/news/reliance-jio-cements-its-lead-over-airtel-in-both-total-as-well-as-active-subscribers/articleshow/87156675.cms">Reliance Jio cements its lead over Airtel in both total as well as active subscribers</a> <a href="https://www.businessinsider.in/stock-market/news/jubilant-foodworks-slips-8-on-weak-store-sales-of-dominos-pizza/articleshow/87158585.cms">Jubilant FoodWorks slips 8% on weak store sales of Domino’s Pizza</a>

Digital rights advocacy group IFF notices 70% drop in donors as banks unable to keep up with RBI’s recurring payments regulation

<ul><li><keyword id="1553175" type="General" weightage="80" keywordseo="vodafone-idea" source="Orion">Vodafone Idea</keyword> is in talks with its lenders for a loan recast.</li><li>The telco last month opted for the adjusted gross revenue (AGR) dues moratorium.</li><li><keyword id="6354955" type="General" weightage="20" keywordseo="kumar-mangalam-birla" source="Orion">Kumar Mangalam Birla</keyword> may infuse $150 million into Vodafone Idea.</li></ul>Vodafone Idea and <a href="https://www.businessinsider.in/business/telecom/news/airtel-opts-for-agr-dues-moratorium-becomes-the-second-telco-to-do-so/articleshow/87254202.cms">Airtel</a> last month opted for the adjusted gross revenue (AGR) dues moratorium that was announced by the government as part of the <a href="https://www.businessinsider.in/business/telecom/news/telecom-relief-package-airtel-vodafone-idea-get-four-year-moratorium-on-agr-dues/articleshow/86227218.cms">telecom relief package</a>. By opting for the moratorium, Vodafone Idea was able to free up its cash-flow by up to ₹60,000 crore for four years, putting it in a better position to recover from its woes. According to a <a href="https://economictimes.indiatimes.com/industry/telecom/telecom-news/vodafone-idea-in-talks-with-banks-for-loan-recast/articleshow/87616740.cms?from=mdr">report</a> by The Economic Times (ET), now Vodafone Idea is in talks with its lenders, including a consortium led by the State Bank of India (SBI), its biggest lender for a recast of loans. "After the government extended relief to the telco, lenders believe that uncertainty over its future is over for now," said an official aware of the discussions to ET. Vodafone Idea is reportedly looking for a stay on its interest payments, lower rates or a longer payment tenure. Banks have an exposure of ₹28,740 crore to Vodafone Idea, of which, SBI alone has an exposure of ₹11,000 crore. <cmsannotation type="cmsannotation" annotationid="What is a loan recast?" comment="subhead" text="What is a loan recast?">What is a loan recast?</cmsannotation> A loan recast is restructuring of a loan, offering concessions such as stay on interest, longer repayment tenure, lower interest or a combination of these. Banks’ exposure to Vodafone Idea: <table style="border-width: initial; border-style: none;" class="redcator-table-advance"></colgroup><tbody><tr><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 1pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Bank </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 1pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Amount </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 1pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">% of loan book </td></tr><tr><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 1pt;vertical-align:top;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">IDFC First Bank </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 1pt;vertical-align:top;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹3,240 crore </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 1pt;vertical-align:top;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">2.90% </td></tr><tr><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Yes Bank </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹4,000 crore </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">2.40% </td></tr><tr><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">IndusInd Bank </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹3,500 crore </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">1.65% </td></tr><tr><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Punjab National Bank </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹3,000 crore </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">0.44% </td></tr><tr><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">State Bank of India </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹11,000 crore </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">0.43% </td></tr><tr><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">ICICI Bank </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹1,700 crore </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">0.23% </td></tr><tr><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Axis Bank </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹1,300 crore </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;background-color:#d9d9d9;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">0.21% </td></tr><tr><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">HDFC Bank </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">₹1,000 crore </td><td style="border-left:solid #000000 0.5pt;border-right:solid #000000 0.5pt;border-bottom:solid #000000 0.5pt;border-top:solid #000000 0.5pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">0.09% </td></tr></tbody><tbody></tbody><tbody></tbody><tbody></tbody></table>Source: Nomura Vodafone Idea has reportedly also informed its lenders that it has resumed talks with global investors to raise funds. The funds will be used by the telco for infrastructure improvement. As per <a href="https://www.livemint.com/companies/news/birla-may-infuse-at-least-150-mn-into-vodafone-idea-this-month-11635879044507.html">reports</a>, Aditya Birla Group chairman Kumar Mangalam Birla may infuse $150 million into the company, followed by <keyword id="137231" type="General" weightage="20" keywordseo="vodafone-group" source="Orion">Vodafone Group</keyword> which is expected to monetise a part of its stake in Indus Towers and invest it into Vodafone. The AGR dues moratorium and reports of fresh investments have also boosted the confidence of banks in Vodafone Idea. "There is no reason for us to be really concerned. They have plans which they are working on in terms of raising capital, etc, and also increasing the investment in technology. So, that account is back on track,” <a href="https://www.financialexpress.com/industry/provisions-plan-banks-stay-cautious-on-vodafone-exposures/2363215/">said</a> SBI Chairman Dinesh Khara. Business Insider India has written to Vodafone Idea and is awaiting a response. SEE ALSO: <a href="https://www.businessinsider.in/business/telecom/news/vodafone-idea-and-airtel-need-tariff-hikes-agr-moratorium-might-not-be-enough-say-analysts/articleshow/86285450.cms">Vodafone Idea and Airtel need tariff hikes, AGR moratorium might not be enough, say analysts</a> <a href="https://www.businessinsider.in/business/telecom/news/airtel-vodafone-idea-and-jio-welcome-telecom-relief-package-but-analysts-are-divided-on-whether-it-is-enough/articleshow/86252002.cms">Airtel, Vodafone Idea and Jio welcome telecom relief package, but analysts are divided on whether it is enough</a> <a href="https://www.businessinsider.in/business/telecom/news/yes-bank-sbi-and-others-want-vodafone-idea-to-be-saved-heres-why/articleshow/86196076.cms">Yes Bank, SBI and others want Vodafone Idea to be saved, here’s why</a>

After relief from Indian government, Vodafone Idea reportedly turns to banks for a loan recast

<ul><li>According to a report by Bernstein, in the month of May 2020, <keyword id="2750705" type="PERSON" weightage="20" keywordseo="Google-Pay">Google Pay</keyword> led the payments market in India, followed by <keyword id="6357886" type="UNKNOWN" weightage="20" keywordseo="phonepe">PhonePe</keyword>, <keyword id="4009819" type="PERSON" weightage="20" keywordseo="Amazon-Pay">Amazon Pay</keyword>, <keyword id="6357120" type="DEFINITION" weightage="20" keywordseo="paytm">Paytm</keyword> and then <keyword id="4878801" type="PERSON" weightage="20" keywordseo="whatsapp-pay">Whatsapp Pay</keyword>. </li><li>Google Pay had 75 million transacting users in May, while PhonePe had 60 million users and Paytm had 30 million. </li><li>Google Pay’s operational validity as a third party app is currently under scrutiny in the Delhi High Court. </li></ul>Google Pay has taken a comfortable lead in India’s payments market over rivals like PhonePe, Amazon Pay, and a one-time market leader, Paytm. However, for Google, the up and coming WhatsApp Pay may prove to be the real challenge. <div type="image" title="payments" msid="76543059" hostid="261"></div> However, according to <a href="https://techcrunch.com/2020/06/03/google-and-walmarts-phonepe-establish-dominance-in-indias-mobile-payments-market-as-whatsapp-pay-struggles-to-launch/?guccounter=1&amp;guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&amp;guce_referrer_sig=AQAAAMcIsliNZIKY7hZUjEcnpwa3gQlErtUsIDDizI_EKdBwqUqwIV0OIAb1vUkIk2HhxebPYMuriJn_cVrQbQh6nrGqEvzhS69P_P7m7DtmAdhEK7EIYvYdTvTfT-AmwDDL3m9r-rpkkIddx4avmQLcoQ4xSz54FuFcCKyN3nSNsfcp">reports</a>, Google Pay had 75 million transacting users in May, while PhonePe had 60 million users and Paytm had 30 million. Paytm has been facing the pressure from competition as according to <a href="https://www.theinformation.com/articles/once-dominant-paytm-stalls-in-india">reports</a>, its monthly active users in December 2019 too were at 40 million, down from 45 million a year earlier. Paytm reached out to Business Insider to say that "Paytm Wallet &amp; other payment methods (net-banking, cards, IMPS etc) available on our app has continued to grow and we register a huge number of transactions. Overall, Paytm continues to dominate digital payments and has over 50% market share of mobile payments to merchants. We have the largest offline merchant network in the country with over 17 million merchants." The spokesperson added that "Paytm has over 10 million daily transacting users and our overall user base is much more than the combined UPI base of all players." According to the TechCrunch report which cited data from National Payments Corporation of India, Google Pay had 540 million UPI transactions, PhonePe had 460 million while Paytm saw 120 million. Another <a href="https://timesofindia.indiatimes.com/business/india-business/google-pay-maintains-lead-amazon-pay-starts-to-show-scale-as-paytm-sees-volumes-fall/articleshow/76294038.cms">report</a> said that Amazon Pay too had ramped up its operations and saw 60 million UPI transactions in May. According to NPCI, the total UPI transactions in May hit 1.23 billion. However, Paytm has clarified that " UPI consists of just a minor percentage of all digital payments happening in the country. The largest majority of payments is made on wallets, cards, and net banking." PhonePe, which claims to have 200 million registered users, has been slowly increasing its merchants user base as well and now has over 10 million merchants onboard. It has also diversified to financial services and offers travel insurance as well. Meanwhile, Amazon Pay too is offering more to users. In April, it launched the pay now, buy later option for its users. WhatsApp will be the real challenge for Google Pay But the next big challenge will come from Facebook;s WhatsApp, which has 400 million monthly active users in India – thanks to the Reliance Jio-Facebook deal. Analysts at Bernstein expect WhatsApp Pay’s penetration to increase to 30% (from the current 10%) by FY25. WhatsApp Pay has been in the testing mode in India since 2018, and has been caught up with regulatory hurdles. But its bank of already existing users (through WhatsApp), will make it easier to conquer the market. And that is visible already. According to Bernstein’s hypothesis, WhatsApp has already garnered 10.7% of the market in the first phase of rollout since the approval came in February. The subsequent phases will be much bigger and a lot more competitive. “Payments remains the missing link, the tie up could be a potential game changer with WhatsApp Pay integration with JioMart,” said the report by Bernstein. Paytm already has plan B, C and D Once, not very long back, the leader in payments, Paytm’s parent company One97 communications has now forayed into a bunch of new businesses. <table style="border-width: initial; border-style: none; width: 468pt; table-layout: fixed;"></colgroup><tbody><tr><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Paytm Mall </td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">E-commerce </td></tr><tr><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Paytm First Games </td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Gaming </td></tr><tr><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Paytm Money </td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Mutual Funds </td></tr><tr><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Paytm Insider </td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Entertainment </td></tr><tr><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Paytm Insurance Broking </td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Insurance </td></tr><tr><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Paytm Payments Bank </td><td style="border-left:solid #000000 1pt;border-right:solid #000000 1pt;border-bottom:solid #000000 1pt;border-top:solid #000000 1pt;vertical-align:top;padding:5pt 5pt 5pt 5pt;overflow:hidden;overflow-wrap:break-word;">Banking </td></tr></tbody></table> “One97 communications as a whole registers 700-800 million transactions,” a source told Business Insider in April. The $16 billion Paytm’s founder Vijay Shekhar Sharma also remains confident. “One of the most important KPIs for us is what’s the percentile of the market of people that is using Paytm. Our philosophy is User - Transaction - Dollar - Delta. User-wise, we remain a high percentile owner,” Sharma told Business Insider in an interview in February. Google has its share of challenges Meanwhile, Google Pay which added nearby stores feature and expanded it to 35 cities, and partnered with hyperlocal delivery app Dunzo in May, also has troubles in hand. Google Pay’s operational validity as a third party app is currently under scrutiny in the Delhi High Court. If Google Pay is a “full-fledged payment system provider” it will be a violation of Payment Systems Settlement Act 2007. However, the Reserve Bank of India has <a href="https://www.indiatoday.in/business/story/google-pay-not-payment-system-operator-rbi-to-delhi-hc-1691083-2020-06-20">told</a> the HC that it recognizes Google Pay as a third party app provider (TPAP). SEE ALSO: <a href="https://www.businessinsider.in/stock-market/news/reliance-industries-shares-are-worth-more-than-hdfc-bank-icici-bank-and-kotak-mahindra-bank-combined/slidelist/76504066.cms">Reliance Industries’ shares are worth more than HDFC Bank, ICICI Bank, and Kotak Mahindra Bank combined</a> <a href="https://www.businessinsider.in/india/news/the-mysterious-death-of-a-bengaluru-bureaucrat-accused-in-a-4000-crore-ponzi-scheme/articleshow/76541918.cms">The mysterious death of a Bengaluru bureaucrat accused in a ₹4,000 crore ponzi scheme</a>

Google Pay has a solid lead over PhonePe, Paytm and Amazon Pay⁠ in India⁠— but its biggest challenge is yet to come

<ul><li>Jio Financial Services (<keyword id="4167600" type="General" weightage="80" keywordseo="jfs" source="Orion">JFS</keyword>) could emerge as the fifth largest financial services company in terms of net worth, says Macquarie Research.</li><li>JFS has multiple factors that could help it score over the likes of <keyword id="6357120" type="General" weightage="100" keywordseo="paytm" source="Orion">Paytm</keyword> and <keyword id="111876" type="General" weightage="80" keywordseo="bajaj-finance" source="Orion">Bajaj Finance</keyword> among others.</li><li>Reliance’s large distribution network, customer base and deep pockets will benefit Jio Financial Services, the report says.</li></ul>Paytm’s financial services pivot now faces a new threat as <keyword id="3820" type="General" weightage="20" keywordseo="mukesh-ambani" source="Orion">Mukesh Ambani</keyword>, India’s second richest man, has set out to demerge the financial services business from Reliance Industries into a new company to be called Jio Financial Services (JFS). A new report by Macquarie Research says that JFS could emerge as the fifth largest financial services company in terms of net worth – according to the demerger update, Reliance Industries will transfer 6.1% of its shares to JFS. <div type="image" title="JFS-networth" msid="95714505" hostid="261" sizebytes="36060" caption="&amp;lt;p&amp;gt;Jio Financial Services&amp;#39; estimated net worth&amp;lt;/p&amp;gt;"></div> Paytm shares hit a new 52-week low during intraday trading on Wednesday, with a decline of over 5.62% to ₹450 – marking a decline of 79% from its issue price of ₹2,150. <cmsannotation type="cmsannotation" annotationid="Paytm’s financial services offerings face challenge from Reliance’s deep pockets" comment="subhead" text="Paytm’s financial services offerings face challenge from Reliance’s deep pockets">Paytm’s financial services offerings face challenge from Reliance’s deep pockets</cmsannotation> One 97 Communications, the operator of digital payments platform Paytm <a href="https://www.businessinsider.in/business/corporates/news/paytms-lending-and-merchant-businesses-drive-revenue-growth-in-q2-low-penetration-offers-headroom-for-growth-say-analysts/articleshow/95423464.cms">posted</a> a 14% sequential rise in Q2 revenue to ₹1,914 crore driven by growth in its lending and merchant business. For the quarter ended September, Paytm reported a loss of ₹572 crore, which narrowed from ₹644 crore in the previous quarter. Analysts at Goldman Sachs expect Paytm’s margin to improve further and forecast FY24 to be the first full year of adjusted earnings before interest, taxes, depreciation and amortisation (EBITDA) profitability with continuing momentum in the lending vertical. However, Reliance’s large distribution network, customer base and deep pockets will benefit Jio Financial Services, according to Jefferies. The company’s network of over 15,000 stores across several formats (supermarkets, digital stores, etc.) and a vast customer base of more than 400 million in telecom and over 200 million in the retail segment could give JFS a large customer base to bank on. “Unlike other fintechs, JFS will have a large balance sheet, not be asset-light and eventually manufacture most product offerings, giving it a significant competitive advantage, in our view,” the Jefferies report added. Access to vast amounts of real-time data will give the RIL arm a big advantage, making it a tough competitor to other NBFCs, banks and fintechs, analysts say. “JFS will differ from most other fintechs, as it will have access to huge amounts of data, gathered from non-financial relationships; it can process and analyse this data in real time, to offer financial services, similar to Alibaba, Amazon, Apple, Facebook and Google,” added the Jefferies report. <cmsannotation type="cmsannotation" annotationid="Here are the factors which could benefit JFS" comment="subhead" text="Here are the factors which could benefit JFS">Here are the factors which could benefit JFS</cmsannotation> According to the analysts at Macquarie Research, JFS has multiple factors which could help it go one up on the likes of Paytm and Bajaj Finance, among others. Reliance’s deep pockets mean that JFS will benefit from an AAA credit rating, which will help it in attracting funds at low costs when compared to its rivals. As of now, only six large non-banking financial companies (NBFC) have the AAA credit ratings – HDFC, Bajaj Finance, LIC Housing, Tata Capital, Aditya Birla Capital and HDB Financial. Other factors include highest capitalisation amongst large NBFCs, large distribution footprint thanks to Reliance, and the ability to attract top talent thanks to its parent being one of the largest conglomerates of India, according to the report. The last part has already played out – KV Kamath has been appointed as an independent director on the board of Reliance Industries, and the non-executive chairman of Reliance Strategic Investments, which will house JFS. Kamath has played a key role in transforming ICICI into a diversified technology-driven financial services group. “The NBFC business model has been a treacherously difficult one for most conglomerates that have entered the space, with Bajaj Finance and Chola Finance being the standout exceptions,” the report said, but added that RIL’s hunger for scale can “pose a significant growth and market-share risk for players like Bajaj Finance and Paytm with whom it could be competing head-on.” <cmsannotation type="cmsannotation" annotationid="Banks will be able to ward off the JFS challenge" comment="subhead" text="Banks will be able to ward off the JFS challenge">Banks will be able to ward off the JFS challenge</cmsannotation> On the other hand, JFS won’t be as much of a threat to banks, according to the research firm. “We believe JFS could compete more on the unsecured lending done by non-banking financial companies (NBFC) and fintechs than banks as it would be difficult to compete on risk-adjusted pricing to the kind of customers that banks cater to. While there will be some impact, we believe banks largely should be able to manage the competitive intensity coming from JFS,” the report said. SEE ALSO: <a href="https://www.businessinsider.in/business/corporates/news/women-on-nifty500-company-boards-rise-from-6-in-2014-to-17-6-but-the-pace-is-faltering/articleshow/95709351.cms">Women on Nifty500 company boards rise from 6% in 2014 to 17.6%, but the pace is faltering</a> <a href="https://www.businessinsider.in/business/news/vocal-for-local-online-commerce-unicorn-meesho-joins-ondc-to-aid-local-sellers/articleshow/95704818.cms">Vocal for local: Online commerce unicorn Meesho joins ONDC to aid local sellers</a> <a href="https://www.businessinsider.in/stock-market/news/fpis-pour-11452-crore-in-financial-services-in-the-first-half-of-november/articleshow/95681904.cms">FPIs pour ₹11,452 crore in financial services in the first half of November</a>

You Searched For "jio payments bank" and got 12 results

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