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Business Insider Latest Story Image
3 mins read

Instacart shoppers are using the app's 'reorder items' button to see how much grocery prices increased over the years

Receipts from online-shopping apps like Instacart give a highly personal view into how inflation ha…

Dominick Reuter   


Business Insider Latest Story Image
3 mins read

Americans are still having a lot of stuff delivered from DoorDash and Uber, and it shows how much we'll pay for convenience

DoorDash, Instacart, and Uber all reported that shoppers are still ordering food and other merchand…

Alex Bitter   


Business Insider Latest Story Image
1 min read

Uber and Instacart just formed an alliance, and they're taking aim at Doordash

DoorDash dominates the US food delivery scene, but Instacart and Uber are partnering up to challeng…

Alex Bitter   


Business Insider Latest Story Image
3 mins read

Instacart is using AI art. It's incredibly unappetizing.

Instacart is now using generative AI to create photos for its AI-generated recipes. The results are…

Jake Swearingen   


Business Insider Latest Story Image
4 mins read

Gig workers explain how they got their accounts reactivated on Instacart and Uber Eats

Gig workers for Instacart and Uber Eats who've been deactivated can ask the companies for arbitrati…

Alex Bitter   


Business Insider Latest Story Image
2 mins read

Instacart quietly deletes its unsettling AI-generated food pics

After a Business Insider article about Instacart's use of AI, the delivery company removed some AI-…

Jake Swearingen   


Business Insider Latest Story Image
2 mins read

A Walmart exec explains the surprising reason low-income shoppers pay for a delivery membership

Shoppers who receive government assistance are "doing the math" on gas and public transportation co…

Dominick Reuter   


Business Insider Latest Story Image
2 mins read

Instacart's CEO says that warehouses full of robots won't replace its gig workers anytime soon

Instacart won't be jettisoning human gig workers for automated warehouses far away from shoppers, i…

Alex Bitter   


Business Insider Latest Story Image
2 mins read

Instacart wants to turn grocery shopping into 'Pokémon GO' to get you to buy more using smart carts

Instacart is trying to get you to buy more at the grocery store when you use its screen-equipped sh…

Alex Bitter   


Business Insider Latest Story Image
6 mins read

The golden age of working for Instacart, DoorDash, and other delivery apps is over, workers say

Workers for Instacart, DoorDash, Grubhub, Walmart Spark and other apps say delivery gigs got harder…

Alex Bitter   


Business Insider Latest Story Image
3 mins read

A Walgreens employee describes routine theft at his store — and how he's not allowed to stop it

A Walgreens employee says that his manager has told him he can't question or pursue potential shopl…

Alex Bitter   


Business Insider Latest Story Image
2 mins read

Some Walmart and Walgreens stores are locking up so much stuff that delivery workers are avoiding them

Delivery workers for Instacart and Walmart's Spark say all the locked-up merchandise at stores mean…

Alex Bitter   


Business Insider Latest Story Image
2 mins read

I've visited Costco every week for 2 years. Here's what I've learned that's helped me save hundreds of dollars.

I shop at Costco weekly for my family, so I've figured out the best days to shop at Costco and how …

Kristen Markel   


Business Insider Latest Story Image
4 mins read

Locked-up merchandise is turning off shoppers at CVS, Walgreens, and other big drugstores

Pharmacy retailers are locking more items away, and that's turning away customers who say the measu…

Alex Bitter,Dominick Reuter   


Business Insider Latest Story Image
2 mins read

Instacart workers show off hundreds of dollars in free food that they keep from canceled orders. 'This is the only perk of working Instacart.'

When customers aren't home to take deliveries, Instacart shoppers often wind up with free groceries.

Alex Bitter   


Business Insider Latest Story Image
2 mins read

Instacart is going public. For real, this time.

Instacart has considered an IPO and a direct listing at different points over the last three years.

Alex Bitter   


Business Insider Latest Story Image
3 mins read

I used bots to work for Instacart. You need one to make the job worthwhile.

One Instacart shopper says bots like Lucky and ShopperX have helped him get bigger orders, faster. …

Alex Bitter   


Business Insider Latest Story Image
2 mins read

DoorDash is delivering for Lowe's, Ulta, and other retailers, and it's making UPS and FedEx nervous

Gig delivery services like DoorDash are growing the list of non-food retailers they work with, crea…

Alex Bitter   


Business Insider Latest Story Image
2 mins read

Domino's CEO says customers are picking up their own pizzas, and it reveals a bleak reality about the economy

Domino's CEO said that its carryout business is booming -- and its shows why many consumers aren't …

Alex Bitter   


Business Insider Latest Story Image
4 mins read

I got stabbed while shopping for Instacart. I was shocked by how difficult it was to get support as an injured gig worker.

An Instacart shopper said he was stabbed while shopping an order for the delivery service. He said …

Alex Bitter