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Retailers are highlighting two very different realities emerging among squeezed US shoppers
While Walmart, T.J. Maxx, and Nordstrom say middle-income shoppers are still spending, Dollar Gener…
Alex Bitter
Inside the legal battle over the fate of the biggest supermarket merger in US history
Kroger and Albertsons are duking it out with US antitrust regulators who have sued to block the pro…
Natalie Musumeci
LVMH made a huge splash in its first big Olympics push. The retail giant should do it again, a luxury expert says.
LVMH gave clients "once-in-a-lifetime access" and hosted high-profile events attended by fashion an…
Lian Kit Wee
Costco, Starbucks, and other retailers double down on loyalty programs to win over thrifty Americans
As Americans get thrifty, retailers are turning to the tried-and-true strategy of loyalty programs …
Dominick Reuter,Alex Bitter
Target workers say they're walking as much as 20 miles a day. It's a sign of just how physical retail work has become.
Apple Watches and other activity trackers help show just how physical retail work can be, especiall…
Dominick Reuter
Kroger's CEO says it isn't the supermarket's fault that groceries are more expensive, it's due to things like credit card swipe fees and fuel costs
A Kroger executive said in a court testimony last week that the retailer hiked its milk and egg pri…
Kwan Wei Kevin Tan
Celsius CEO says one of the scariest times for the energy drink brand was getting 'pink slipped' by Costco
Celsius has had a rocky road on its way to becoming the third-largest energy drink brand on the mar…
Dominick Reuter
Inside the astonishing, improbable resurrection of Abercrombie & Fitch
Abercrombie & Fitch has turned itself around to become the darling of millennial women and Wall Str…
Emily Stewart
Target customers are swapping lids on Owala bottles — and it's causing chaos in some stores
Target customers are swapping the colorful Owala lids, leaving mismatched bottles on store shelves,…
Katie Notopoulos
These 2024 status symbols show that it's not all about quiet luxury anymore
Quiet luxury is making way for other looks. Trends like classic Americana and corporate vibes are e…
Madeline Berg
Who is Donald Tang, the public face of Shein, who employees know better than their own company's CEO?
Donald Tang is considered the most "visible leader" of the Singapore-based company currently embroi…
Hannah Getahun,Katherine Tangalakis-Lippert
Starbucks is suffering from a mountain of mobile orders and chronic understaffing, a store employee says
Starbucks' long customer wait times at one store are due to too few employees on the job, one worke…
Alex Bitter
A Kroger exec reportedly testified that the supermarket giant raised prices of milk and eggs beyond inflation costs
Kroger's senior director for pricing was questioned in court about an internal email he sent regard…
Natalie Musumeci
America's shopping spree is over and retailers are facing a new world of cautious consumers
76% of consumers said they planned to trade down in the next quarter, spelling trouble for the weak…
Jennifer Sor
Ikea was losing 60,000 employees a year. Here's how the retailer worked to fix its staff turnover problem.
Ikea tackled high employee turnover rates by increasing wages and offering workers more flexibility…
Erin Snodgrass
China is Starbucks' 2nd biggest market, but sales are slumping. Here's why.
China is Starbucks' second-biggest market but analysts question how well its format and prices work…
Grace Dean
Goodbye backpacks. The cool kids are going back to school with a $155 Longchamp tote in hand.
Forget backpacks. College and high school students are carrying Le Pliage totes from the French des…
Amanda Krause
Target's plan to lock in shoppers is working brilliantly
Target managed to return to sales growth by offering attractive value for American households who a…
Dominick Reuter
7 things you should never do in a plant shop, according to owners and employees
Touching specialty plants and stealing propagations are some of the things plant-shop owners and nu…
Meredith Schneider
Shoplifting's biggest enablers might be the retailers themselves
Retailers keep talking about the scourge of shoplifting. But their own staffing shortages and polic…