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Business Insider Latest Story Image
2 mins read

Retailers are highlighting two very different realities emerging among squeezed US shoppers

While Walmart, T.J. Maxx, and Nordstrom say middle-income shoppers are still spending, Dollar Gener…

Alex Bitter   


Business Insider Latest Story Image
4 mins read

Inside the legal battle over the fate of the biggest supermarket merger in US history

Kroger and Albertsons are duking it out with US antitrust regulators who have sued to block the pro…

Natalie Musumeci   


Business Insider Latest Story Image
2 mins read

LVMH made a huge splash in its first big Olympics push. The retail giant should do it again, a luxury expert says.

LVMH gave clients "once-in-a-lifetime access" and hosted high-profile events attended by fashion an…

Lian Kit Wee   


Business Insider Latest Story Image
3 mins read

Costco, Starbucks, and other retailers double down on loyalty programs to win over thrifty Americans

As Americans get thrifty, retailers are turning to the tried-and-true strategy of loyalty programs …

Dominick Reuter,Alex Bitter   


Business Insider Latest Story Image
3 mins read

Target workers say they're walking as much as 20 miles a day. It's a sign of just how physical retail work has become.

Apple Watches and other activity trackers help show just how physical retail work can be, especiall…

Dominick Reuter   


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2 mins read

Kroger's CEO says it isn't the supermarket's fault that groceries are more expensive, it's due to things like credit card swipe fees and fuel costs

A Kroger executive said in a court testimony last week that the retailer hiked its milk and egg pri…

Kwan Wei Kevin Tan   


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2 mins read

Celsius CEO says one of the scariest times for the energy drink brand was getting 'pink slipped' by Costco

Celsius has had a rocky road on its way to becoming the third-largest energy drink brand on the mar…

Dominick Reuter   


Business Insider Latest Story Image
5 mins read

Inside the astonishing, improbable resurrection of Abercrombie & Fitch

Abercrombie & Fitch has turned itself around to become the darling of millennial women and Wall Str…

Emily Stewart   


Business Insider Latest Story Image
5 mins read

Target customers are swapping lids on Owala bottles — and it's causing chaos in some stores

Target customers are swapping the colorful Owala lids, leaving mismatched bottles on store shelves,…

Katie Notopoulos   


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2 mins read

These 2024 status symbols show that it's not all about quiet luxury anymore

Quiet luxury is making way for other looks. Trends like classic Americana and corporate vibes are e…

Madeline Berg   


Business Insider Latest Story Image
3 mins read

Who is Donald Tang, the public face of Shein, who employees know better than their own company's CEO?

Donald Tang is considered the most "visible leader" of the Singapore-based company currently embroi…

Hannah Getahun,Katherine Tangalakis-Lippert   


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3 mins read

Starbucks is suffering from a mountain of mobile orders and chronic understaffing, a store employee says

Starbucks' long customer wait times at one store are due to too few employees on the job, one worke…

Alex Bitter   


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2 mins read

A Kroger exec reportedly testified that the supermarket giant raised prices of milk and eggs beyond inflation costs

Kroger's senior director for pricing was questioned in court about an internal email he sent regard…

Natalie Musumeci   


Business Insider Latest Story Image
4 mins read

America's shopping spree is over and retailers are facing a new world of cautious consumers

76% of consumers said they planned to trade down in the next quarter, spelling trouble for the weak…

Jennifer Sor   


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2 mins read

Ikea was losing 60,000 employees a year. Here's how the retailer worked to fix its staff turnover problem.

Ikea tackled high employee turnover rates by increasing wages and offering workers more flexibility…

Erin Snodgrass   


Business Insider Latest Story Image
5 mins read

China is Starbucks' 2nd biggest market, but sales are slumping. Here's why.

China is Starbucks' second-biggest market but analysts question how well its format and prices work…

Grace Dean   


Business Insider Latest Story Image
4 mins read

Goodbye backpacks. The cool kids are going back to school with a $155 Longchamp tote in hand.

Forget backpacks. College and high school students are carrying Le Pliage totes from the French des…

Amanda Krause   


Business Insider Latest Story Image
2 mins read

Target's plan to lock in shoppers is working brilliantly

Target managed to return to sales growth by offering attractive value for American households who a…

Dominick Reuter   


Business Insider Latest Story Image
3 mins read

7 things you should never do in a plant shop, according to owners and employees

Touching specialty plants and stealing propagations are some of the things plant-shop owners and nu…

Meredith Schneider   


Business Insider Latest Story Image
4 mins read

Shoplifting's biggest enablers might be the retailers themselves

Retailers keep talking about the scourge of shoplifting. But their own staffing shortages and polic…

Alex Bitter,Dominick Reuter